Originally Posted by
DevenderD
I have founded the solution for it, where the game is keep on telling that solution for this is that to log into the correct account. But the actual problem is with the Collector Edition files, as it is been out of dated or corrupted or not installed where the Origin saying it's installed/evil ponies. So the solution is that the in the Origin launcher, you better click on the information button for Mass Effect 3, when you have done it then you right click on the "N7 Collector's Edition Materials" and after that you will be getting the option, in that you click on "Check for updates". When you will be clicking on it then it will download a 50MB patch file on to the system and you will be having the item which you were trying for.
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