Getting Direct 3D error while playing Rise of Immortals

[Zakiy]

I have installed Rise of Immortals on the computer of mine. I am having a particular issue with this game. Well I am getting Direct 3D error while playing this particular game. I am not able to figure out whether is an issue with the game or hardware issue with the computer. Let me know if you are having any speculation on this particular matter. Thanks a lot in advance.

[Bejan Daroowala]

Well looking at the matter which you have stated over here I wanted to know about the DirectX diagnose an provide the same over here.

• You should run the DXDIAG.EXE from the Start menu.
• Now click on the Save all Information button.
  
• You have to save the same with dxdiag.txt

[Zakiy]

Hey buddy thanks a lot for the prompt replies of yours over here. I am posting below the information which will be useful to you.

------------------
System Information
------------------
Time of this report: 8/7/2011, 23:39:19
Machine name: CHANCE-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.101014-0432)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 530
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel® Core™2 Duo CPU E7300 @ 2.66GHz (2 CPUs), ~2.7GHz
Memory: 4084MB RAM
Page File: 2501MB used, 5864MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel® G33/G31 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel® GMA 3100
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_29C2&SUBSYS_020D1028&REV_02
Display Memory: 286 MB
Dedicated Memory: 0 MB
Shared Memory: 286 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Dell SE198WFP(Analog)
Driver Name: igdumd64.dll
Driver Version: 7.14.0010.1437 (English)
DDI Version: 9Ex
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 2/11/2008 20:48:34, 4800000 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-6A82-11CF-0576-0722A3C2CA35}
Vendor ID: 0x8086
Device ID: 0x29C2
SubSys ID: 0x020D1028
Revision ID: 0x0002
Revision ID: 0x0002
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Realtek HD Audio 2nd output (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1028020D&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5653 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/17/2008 23:54:08, 1474840 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2935
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x413C, 0x2003
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x0461, 0x4D15
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 423.0 GB
Total Space: 595.4 GB
File System: NTFS
Model: SAMSUNG HD642JJ ATA Device

Drive: D:
Free Space: 14.9 GB
Total Space: 15.0 GB
File System: NTFS
Model: SAMSUNG HD642JJ ATA Device

Drive: E:
Model: Optiarc DVD+-RW AD-7200S ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel® G33/G31 Express Chipset Family
Device ID: PCI\VEN_8086&DEV_29C2&SUBSYS_020D1028&REV_02\3&2411E6FE&0&10
Driver: n/a

Name: Intel® G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
Device ID: PCI\VEN_8086&DEV_29C1&SUBSYS_020D1028&REV_02\3&2411E6FE&0&08
Driver: n/a

Name: Intel® G33/G31/P35/P31 Express Chipset Processor to I/O Controller - 29C0
Device ID: PCI\VEN_8086&DEV_29C0&SUBSYS_020D1028&REV_02\3&2411E6FE&0&00
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_020D1028&REV_02\3&2411E6FE&0&D8
Driver: n/a

Name: Intel® ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_020D1028&REV_02\3&2411E6FE&0&D7
Driver: n/a

Name: Intel® ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_020D1028&REV_02\3&2411E6FE&0&EF
Driver: n/a

Name: Intel® ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_020D1028&REV_02\3&2411E6FE&0&D2
Driver: n/a

Name: Intel® ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_020D1028&REV_02\3&2411E6FE&0&D1
Driver: n/a

Name: Intel® ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_020D1028&REV_02\3&2411E6FE&0&D0
Driver: n/a

Name: Intel® ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_020D1028&REV_02\3&2411E6FE&0&EA
Driver: n/a

Name: Intel® ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_020D1028&REV_02\3&2411E6FE&0&E9
Driver: n/a

Name: Intel® ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_020D1028&REV_02\3&2411E6FE&0&E8
Driver: n/a

Name: Intel® ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_020D1028&REV_02\3&2411E6FE&0&FB
Driver: n/a

Name: Intel® ICH9 Family 2 port Serial ATA Storage Controller 2 - 2926
Device ID: PCI\VEN_8086&DEV_2926&SUBSYS_020D1028&REV_02\3&2411E6FE&0&FD
Driver: n/a

Name: Intel® ICH9R/DO/DH 4 port Serial ATA Storage Controller 1 - 2920
Device ID: PCI\VEN_8086&DEV_2920&SUBSYS_020D1028&REV_02\3&2411E6FE&0&FA
Driver: n/a

Name: Intel® ICH9R LPC Interface Controller - 2916
Device ID: PCI\VEN_8086&DEV_2916&SUBSYS_020D1028&REV_02\3&2411E6FE&0&F8
Driver: n/a

Name: Intel® 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_020D1028&REV_92\3&2411E6FE&0&F0
Driver: n/a

Name: Intel® 82562V-2 10/100 Network Connection
Device ID: PCI\VEN_8086&DEV_10C0&SUBSYS_020D1028&REV_02\3&2411E6FE&0&C8
Driver: n/a

Name: Conexant D850 PCI V.92 Modem
Device ID: PCI\VEN_14F1&DEV_2F20&SUBSYS_200F14F1&REV_00\4&22B40817&0&00F0
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Full Screen Renderer,0x00200000,1,0,,6.06.6002.18158
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0513
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3538.0513
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
DV Muxer,0x00400000,0,0,,6.06.6001.18000
Color Space Converter,0x00400001,1,1,,6.06.6002.18158
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
AVI Splitter,0x00600000,1,1,,6.06.6002.18158
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18158
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7110
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6002.18363
MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18158
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18158
SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18158
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.18363
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
Photo Story 3 Source Filter,0x00000000,0,0,,
Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18158
MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18158
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18158
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6002.18005
ACM Wrapper,0x00600000,1,1,,6.06.6002.18158
Video Renderer,0x00800001,1,0,,6.06.6002.18158
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6002.18363
Line 21 Decoder,0x00600000,1,1,,6.06.6002.18005
Video Port Manager,0x00600000,2,1,,6.06.6002.18158
Video Renderer,0x00400000,1,0,,6.06.6002.18158
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0513
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
File writer,0x00200000,1,0,,6.06.6001.18000
DVD Navigator,0x00200000,0,3,,6.06.6002.18005
Overlay Mixer2,0x00200000,1,1,,6.06.6002.18005
AVI Draw,0x00600064,9,1,,6.06.6002.18158
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002.18005
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.18005
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6001.18000
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6002.18005
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6002.18363
Smart Tee,0x00200000,1,2,,6.06.6001.18000
Overlay Mixer,0x00200000,0,0,,6.06.6002.18005
AVI Decompressor,0x00600000,1,1,,6.06.6002.18158
AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18158
Wave Parser,0x00400000,1,1,,6.06.6002.18158
MIDI Parser,0x00400000,1,1,,6.06.6002.18158
Multi-file Parser,0x00400000,1,1,,6.06.6002.18158
File stream renderer,0x00400000,1,1,,6.06.6002.18158
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
AVI Mux,0x00200000,1,0,,6.06.6001.18000
Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18158
File Source (Async.),0x00400000,0,1,,6.06.6002.18158
File Source (URL),0x00400000,0,1,,6.06.6002.18158
WAV Dest,0x00000000,0,0,,
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18005
MPEG Video Decoder,0x40000001,1,1,,6.06.6002.18158

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
MJPEG Compressor,0x00200000,0,0,,6.06.6002.18158
Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IMA ADPCM,0x00200000,1,1,,6.06.6002.18158
PCM,0x00200000,1,1,,6.06.6002.18158
Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18158
GSM 6.10,0x00200000,1,1,,6.06.6002.18158
Messenger Audio Codec,0x00200000,1,1,,6.06.6002.18158
CCITT A-Law,0x00200000,1,1,,6.06.6002.18158
CCITT u-Law,0x00200000,1,1,,6.06.6002.18158
MPEG Layer-3,0x00200000,1,1,,6.06.6002.18158

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6002.18158
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18158

WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,,6.00.6001.18000
Realtek HD Audio 2nd output,0x00200000,1,1,,6.00.6001.18000

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18005
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6001.18000

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6002.18363
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6002.18363
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6002.18363

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Audio Renderers:
Realtek HD Audio 2nd output (Re,0x00200000,1,0,,6.06.6002.18158
Default DirectSound Device,0x00800000,1,0,,6.06.6002.18158
Default WaveOut Device,0x00200000,1,0,,6.06.6002.18158
DirectSound: Realtek HD Audio 2nd output (Realtek High Definition Audio),0x00200000,1,0,,6.06.6002.18158

[Bejan Daroowala]

Hey I have gone through the information which you have mentioned over here and I have found that the computer of yours is running with integrated graphics. I let you know that usually such kind of the graphics system will be able to run the low level but the issue might be occur when you are supposed to play the game with the high level of generation. So there might be need of upgrading of the new graphic card.

[RyanInt]

Many times I have seen that the issue which you have stated over here might get resolved because of the out of dated graphic card drivers as well as DirectX. Well now question is what to do? It really simple and you need to visit the official website of the graphic card manufacturer and look for the latest version of the graphic card drivers on the computer of yours. for DirectX you have to do same thing that is you should visit the official website and install the same on the computer of yours. make sure that you restarting the computer after installing the drivers and DirectX on the computer of yours.

[AZUL]

I think you need to reinstall the game on the computer of yours and see whether it is working or not.

[ApplePowerPC]

Well I am highly suspecting that there could be bug issue with the game itself. I recommend that you should contact the developer of the game and file a bug report to them. The developer of the game will work on the same and release a patch which you should download and install to fix the issue which you are getting.