I have placed quite a lot of times in the top 20% of the weekly tournament and have not got any share of the prize pool. Last week I placed in the top 1% and got no share of the prize pool. While I contacted customer support they informed me that they had no record of my Weekly tournament play. This is the third or fourth time that I have placed in the weekly tournament and got no share of the prize pool. Has this been happening to others and what is the solution or why does Zynga not have record of my placement in the tournament? Is somebody scamming my tournament prize pool winnings or is Zynga simply not paying out to the top 20% as advertised? Why play in the weekly tournament if you do not get your share of the prize pool?
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