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Unable to play Games on Zylom

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  #1  
Old 07-10-2009
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Unable to play Games on Zylom

Hello to you all

I have a problem since few days. When I try to play games , going to Zylom website , i cannot play the games , they seem to have changed the model or Screen resolution ,when I click on a game the screen is far too low so it s impossible to play. i dunno what could be the problem , so can you tell me how can i solve this problem thanks in advance
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  #2  
Old 07-10-2009
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Re: Unable to play Games on Zylom

Certain Online games require you to install the Zylom Games Player. The Zylom Games Player only works with Internet Explorer or Firefox under the Windows operating system and the games will not run under a different operating system or browser. If you are using Internet Explorer or Firefox under Windows and the game will not start, please restart the game. If the Zylom Games Player is not installed on your computer, an information header will appear at the top of the screen. Click it and select Install ActiveX Control. Click Install in the next screen to install the application on your computer.
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  #3  
Old 07-10-2009
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Re: Unable to play Games on Zylom

You are needed to install several programs on your computer to play the Zylom online games. so you have to make sure you have installed the following programs:

1. First program that is needed is Java:
Check as follows if you have the right version of Java installed on your computer:
  1. Click on 'Start' and open the 'Configuration' screen
  2. Double-click on 'Software' or on 'Add/Remove Programs'
  3. Search the list for 'J2SE Runtime Environment'

If you found JRE of JVM, please follow these steps:

1. then you need to Deinstall the Java by selecting JRE or JVM and click on 'Remove' option to remove the java . and after that you need to Install the right version , which you can download from here http://main.zylom.com/msjavx86.exe

If you have no version of Java at all, then please download Java from this page: http://main.zylom.com/msjavx86.exe

Follow the installation instructions and restart your computer to implement the changes you made.



second this you are needed to run is the Zylom GamesPlayer:
Please make sure you have installed Zylom GamesPlayer. You can download the GamesPlayer their website after downloading , you need to Click on 'Run' and follow the onscreen instruction
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  #4  
Old 07-10-2009
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Re: Unable to play Games on Zylom

Hello , i have a Similar Problem When i Try to contact the zylom support staff , they replied the following solution

Screen resolution too low
that their online game have become larger in size , Which is why the games needed to a big screen for the playing the games . However, this new screen is only completely visible on a monitor with a resolution of 1024 by 768 or higher. If you see this message please follow the steps below to change the resolution of your computer screen. We advise you to write these steps down or print them out, Because this screen might close.

If you have Windows XP:
  1. Go to your desktop and click with the right mouse button.
  2. Click 'Properties'.
  3. Click the 'Settings' tab.
  4. On the left you can see 'Screen resolution'. Left click the arrow and drag it towards 'More'. You can release the mouse button when you've reached 1024 by 768 or higher.
  5. Click 'Apply' and then 'OK' to save your settings.
  6. Close the pop-up and re-start The Game.

So i Think you Should follow the Step given Above to Solve the problem
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