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No sounds in Windows 98 on virtual machine

TroubleShoot 98


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  #1  
Old 15-11-2009
Larry
 
Posts: n/a
No sounds in Windows 98 on virtual machine

In W98, no sounds. In the Sounds dialog, the arrow for testing Sounds events
is grayed out. I figured it was a driver problem. In Device Manager, it says
PCI Multimedia Audio Device. I double click on that and it says "drivers for
this device are not installed. (Code 28) To reinstall drivers for this
device, click Reinstall Driver." Then I'm given a bunch of choices and I
don't know what to do next.

I don't have a Windows 98 CD available.

Thanks for any help

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  #2  
Old 16-11-2009
Don Phillipson
 
Posts: n/a
Re: No sounds in Windows 98 on virtual machine

"Larry" <larry328NOSPAM@att.net> wrote in message
news:u3pQT5hZKHA.2160@TK2MSFTNGP02.phx.gbl...

> In W98, no sounds. In the Sounds dialog, the arrow for testing Sounds

events
> is grayed out. I figured it was a driver problem. In Device Manager, it

says
> PCI Multimedia Audio Device. I double click on that and it says "drivers

for
> this device are not installed. (Code 28) To reinstall drivers for this
> device, click Reinstall Driver." Then I'm given a bunch of choices and I
> don't know what to do next.
>
> I don't have a Windows 98 CD available.


1. Identify the hardware (audio device) and write down its
maker's name and model. (If in doubt use Belarc system
scanner from www.belarc.com.)
2. Since you report a PCI audio device you may need to
switch off in the BIOS settings Sound On Board (if built
into your motherboard.)
3. Download Win98 device drivers (if they exist) from the PCI
board manufacturer and instal them in the usual way (from
a recorded filepath where you saved it/them on your hard drive.)

Test and post results here. If still no sound:
A. You may have software (or drivers) written for WinXP and
not for Win98. We can seldom use the latest versions of
Flash Player, Adobe Reader etc.
B. If silence persists, you need a thorough check list for
audio trouble shooting, as printed in Soper's PC Help Desk
in a Book (2003.)

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)


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  #3  
Old 16-11-2009
Larry
 
Posts: n/a
Re: No sounds in Windows 98 on virtual machine

1. Identify the hardware (audio device) and write down its
> maker's name and model. (If in doubt use Belarc system
> scanner from www.belarc.com.)


What do you mean by audio device, beyond what I already mentioned, PCI
Multimedia Audio Device? Where do I look for the audio device?

I've installed the Belarc Advisor, it doesn't indicate any audio device. The
closest it comes is "Multimedia," and it says "None detected."

Also, remember, this is simply a new installation of Windows 98, in a
virtual machine. It doesn't have anything in particular installed in it. Any
hardware it uses, it is borrowing from the host operating system, XP. So I
don't know why the audio should not work.

That's as far as I've gotten for now.

Larry




"Don Phillipson" <e925@SPAMBLOCK.ncf.ca> wrote in message

news:Oc3n1sjZKHA.1592@TK2MSFTNGP06.phx.gbl...
> "Larry" <larry328NOSPAM@att.net> wrote in message
> news:u3pQT5hZKHA.2160@TK2MSFTNGP02.phx.gbl...
>
> > In W98, no sounds. In the Sounds dialog, the arrow for testing Sounds

> events
> > is grayed out. I figured it was a driver problem. In Device Manager, it

> says
> > PCI Multimedia Audio Device. I double click on that and it says "drivers

> for
> > this device are not installed. (Code 28) To reinstall drivers for this
> > device, click Reinstall Driver." Then I'm given a bunch of choices and I
> > don't know what to do next.
> >
> > I don't have a Windows 98 CD available.

>
>> 2. Since you report a PCI audio device you may need to

> switch off in the BIOS settings Sound On Board (if built
> into your motherboard.)
> 3. Download Win98 device drivers (if they exist) from the PCI
> board manufacturer and instal them in the usual way (from
> a recorded filepath where you saved it/them on your hard drive.)
>
> Test and post results here. If still no sound:
> A. You may have software (or drivers) written for WinXP and
> not for Win98. We can seldom use the latest versions of
> Flash Player, Adobe Reader etc.
> B. If silence persists, you need a thorough check list for
> audio trouble shooting, as printed in Soper's PC Help Desk
> in a Book (2003.)
>
> --
> Don Phillipson
> Carlsbad Springs
> (Ottawa, Canada)
>
>


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  #4  
Old 16-11-2009
Larry
 
Posts: n/a
Re: No sounds in Windows 98 on virtual machine

> It might help to know for what purpose (what software) you
> installed a Win98 VM on some other OS. (If WinXP plays all
> your audio files, the VM is presumably for some other reason.)


At the Windows 98 newsgroup, the home of Windows 98 die-hards, you ask why I
installed W98 in a virtual machine??? Because I like W98 and want to keep
using it. Lots of people here keep W98 alive via virtual machines. It would
be interesting to know, of the people still using W98, what percentage are
doing so via virtual machines.

Also, I will be using W98 to keep using a pre-2007 version of Word, since
Office 2007 is installed on the host XP operating system and I can't stand
Word 2007.

In any case this doesn't answer the question of what driver is needed to
get sounds working in the VM version of W98.


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  #5  
Old 16-11-2009
Don Phillipson
 
Posts: n/a
Re: No sounds in Windows 98 on virtual machine

"Larry" <larry328NOSPAM@att.net> wrote in message
news:%23Z3L05oZKHA.5620@TK2MSFTNGP06.phx.gbl...

> I've installed the Belarc Advisor, it doesn't indicate any audio device.

The
> closest it comes is "Multimedia," and it says "None detected."
>
> Also, remember, this is simply a new installation of Windows 98, in a
> virtual machine. It doesn't have anything in particular installed in it.

Any
> hardware it uses, it is borrowing from the host operating system, XP. So I
> don't know why the audio should not work.


1. Neither of your OPs mentioned that this is an " installation of Windows
98 in a virtual machine." This is relevant.

2. Sound requires device-specific drivers. If your Win98 VM detects
no audio devices this suggests you have not found Win98 drivers
for your audio device. If no Win98 drivers exist for your hardware,
your Win98 audio software will probably play no sounds.

It might help to know for what purpose (what software) you
installed a Win98 VM on some other OS. (If WinXP plays all
your audio files, the VM is presumably for some other reason.)

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)


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  #6  
Old 16-11-2009
MEB
 
Posts: n/a
Re: No sounds in Windows 98 on virtual machine

Larry wrote:
>> It might help to know for what purpose (what software) you
>> installed a Win98 VM on some other OS. (If WinXP plays all
>> your audio files, the VM is presumably for some other reason.)

>
> At the Windows 98 newsgroup, the home of Windows 98 die-hards, you ask why I
> installed W98 in a virtual machine??? Because I like W98 and want to keep
> using it. Lots of people here keep W98 alive via virtual machines. It would
> be interesting to know, of the people still using W98, what percentage are
> doing so via virtual machines.
>
> Also, I will be using W98 to keep using a pre-2007 version of Word, since
> Office 2007 is installed on the host XP operating system and I can't stand
> Word 2007.
>
> In any case this doesn't answer the question of what driver is needed to
> get sounds working in the VM version of W98.
>
>


Uhm, how about some info:

1. Which particular VM you are using; is it Microsoft's, VMWare [which I
think you discussed in prior posts], other...?

2. What the base/host OS update level is?

3. What sound card is presently installed [manufacturer and model]?

4. Have you installed any drivers into the VM for sound support?

5. Are you expecting to use the VM for games [DirectX potential issues]?


--
MEB
http://peoplescounsel.org/ref/windows-main.htm
Windows Info, Diagnostics, Security, Networking
http://peoplescounsel.org
The "real world" of Law, Justice, and Government
___---
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  #7  
Old 17-11-2009
Bill Blanton
 
Posts: n/a
Re: No sounds in Windows 98 on virtual machine

"Larry" <larry328NOSPAM#att.net> wrote in message news:%23tMjfXsZKHA.1596@TK2MSFTNGP06.phx.gbl...

> In any case this doesn't answer the question of what driver is needed to
> get sounds working in the VM version of W98.


It depends on what virtual sound card the virtual machine is using. If VPC,
you have a Creative Labs Sound Blaster 16 ISA Plug and Play card. If VMWare
or other, check the docs or help. Search on "sound card" or "emulated".

Without that info, it's hard to say. Have you tried removing the device in
virtual 98's device manager and letting it redetect on reboot?



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  #8  
Old 17-11-2009
J. P. Gilliver (John)
 
Posts: n/a
Re: No sounds in Windows 98 on virtual machine

In message <e5wSazrZKHA.2160@TK2MSFTNGP02.phx.gbl>, Don Phillipson
<e925@SPAMBLOCK.ncf.ca> writes:
[]
>1. Neither of your OPs mentioned that this is an " installation of Windows
>98 in a virtual machine." This is relevant.


I think the last three words of the thread subject are a bit of a
givaway ...
>
>2. Sound requires device-specific drivers. If your Win98 VM detects
>no audio devices this suggests you have not found Win98 drivers
>for your audio device. If no Win98 drivers exist for your hardware,
>your Win98 audio software will probably play no sounds.


Bill Blanton has said what sort of sound card the VPC VM "thinks" it has
(Creative Labs Sound Blaster 16 ISA Plug and Play) - regardless of what
actual sound hardware the host machine has; he also said if you have
some other sort of VM, check the manuals/help for it (the VM that is).
As with another thread here recently about video, the hardware the VM
thinks it has access to isn't necessarily anything to do with the actual
hardware present (other than, of course, it can't do what the hardware
can't, such as set a higher resolution for the video, or do
surround-sound Dolby 5.1 whatever if the actual hardware is just
stereo).
[]
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G.5AL-IS-P--Ch++(p)Ar@T0H+Sh0!:`)DNAf
** http://www.soft255.demon.co.uk/G6JPG-PC/JPGminPC.htm for ludicrously
outdated thoughts on PCs. **

"I'm not against women. Not often enough, anyway." - Groucho Marx
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  #9  
Old 19-11-2009
Larry
 
Posts: n/a
Re: No sounds in Windows 98 on virtual machine

1. Which particular VM you are using; is it Microsoft's, VMWare [which I
think you discussed in prior posts], other...?
2. What the base/host OS update level is?
3. What sound card is presently installed [manufacturer and model]?
4. Have you installed any drivers into the VM for sound support?
5. Are you expecting to use the VM for games [DirectX potential issues]?

Ok. I'm using VMware.

The host system is XP with SP3.

I'm not sure what the audio card is. In Device Manager, under Sound, video
and game controllers, the relevant-looking items are:

Audio Codecs,
Conexant High Definition Smart Audio 221
Intel(R) High Definition Audio HDMI Service
Legacy Audio Drivers

I have not installed any drivers in the VM machine

I am not expecting to use it for games.

Thanks.

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  #10  
Old 19-11-2009
Larry
 
Posts: n/a
Re: No sounds in Windows 98 on virtual machine


In Device Manager, the only thing that looks like Audio is under "other
devices." It's PCI Multimedia Audio Device, with a yellow question mark next
to it.

Which makes it seem that there is no actual device there, just a place
holder.

In any case, I'll remove it and restart W98 and see what happens.

Ok, it's restarting and saying it's looking for new drivers for PCI
Multimedia Audio Device. But I've been here before. I didn't know what to
look for then, and don't now. It offers me various options including
registering at Microsot Windows Update. but since MS stopped supporting W98
in the Pleistocene, I don't think that's going to help. So I canceled out of
the Driver wizard, W98 started up, I go to Sounds, and the arrow to play
Sound events is still grayed out.





"Bill Blanton" <bblanton@REMOVEmagicnet.net> wrote in message
news:#jg#6RwZKHA.4932@TK2MSFTNGP02.phx.gbl...
> "Larry" <larry328NOSPAM#att.net> wrote in message

news:%23tMjfXsZKHA.1596@TK2MSFTNGP06.phx.gbl...
>
> > In any case this doesn't answer the question of what driver is needed

to
> > get sounds working in the VM version of W98.

>
> It depends on what virtual sound card the virtual machine is using. If

VPC,
> you have a Creative Labs Sound Blaster 16 ISA Plug and Play card. If

VMWare
> or other, check the docs or help. Search on "sound card" or "emulated".
>
> Without that info, it's hard to say. Have you tried removing the device in
> virtual 98's device manager and letting it redetect on reboot?
>
>
>


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  #11  
Old 19-11-2009
MEB
 
Posts: n/a
Re: No sounds in Windows 98 on virtual machine

On 11/18/2009 11:40 PM, Larry wrote:
> 1. Which particular VM you are using; is it Microsoft's, VMWare [which I
> think you discussed in prior posts], other...?
> 2. What the base/host OS update level is?
> 3. What sound card is presently installed [manufacturer and model]?
> 4. Have you installed any drivers into the VM for sound support?
> 5. Are you expecting to use the VM for games [DirectX potential issues]?
>
> Ok. I'm using VMware.


http://www.vmware.com/support/gsx3/d...ndcfg_gsx.html

This produces 14 returns:
http://kb.vmware.com/selfservice/mic...searchEntry.do
with * sound driver * as the search term.
and 10 with * enable sound *.

Access to Misconfigured Virtual Devices
http://kb.vmware.com/selfservice/mic...200%2049137479

{watch out for wrap in the above}

Trying * configure workstation * produces 70 results.
Trying * configure workstation sound * produces 4.

Results appear to indicate VMWare Tools and configuration settings as
the potential issue.

>
> The host system is XP with SP3.
>
> I'm not sure what the audio card is. In Device Manager, under Sound, video
> and game controllers, the relevant-looking items are:
>
> Audio Codecs,
> Conexant High Definition Smart Audio 221
> Intel(R) High Definition Audio HDMI Service
> Legacy Audio Drivers


Looks like it may be a HP or Compaq?
You can potentially find the proper drivers there or by searching for
the specific. It would be easier if you knew for certain what the
card/adapter was, though you should not need to if you have
configured/enabled sound in VM and the host has no sound problems..

>
> I have not installed any drivers in the VM machine
>
> I am not expecting to use it for games.
>
> Thanks.
>


Should you need it:
http://www.google.com/search?&q=Win9...21&btnG=Search

--
MEB
http://peoplescounsel.org/ref/windows-main.htm
Windows Info, Diagnostics, Security, Networking
http://peoplescounsel.org
The "real world" of Law, Justice, and Government
___---
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  #12  
Old 20-11-2009
J. P. Gilliver (John)
 
Posts: n/a
Re: No sounds in Windows 98 on virtual machine

In message <#VK1zUNaKHA.5472@TK2MSFTNGP02.phx.gbl>, Larry
<larry328NOSPAM@att.net> writes:
>
>
>In Device Manager, the only thing that looks like Audio is under "other
>devices." It's PCI Multimedia Audio Device, with a yellow question mark next
>to it.
>
>Which makes it seem that there is no actual device there, just a place
>holder.
>
>In any case, I'll remove it and restart W98 and see what happens.
>
>Ok, it's restarting and saying it's looking for new drivers for PCI
>Multimedia Audio Device. But I've been here before. I didn't know what to
>look for then, and don't now. It offers me various options including


Try "Creative Labs Sound Blaster 16 ISA Plug and Play" - That's what
Bill Blanton says the VPC VM "thinks" it has. (I think drivers for that
are included in '98.)

>registering at Microsot Windows Update. but since MS stopped supporting W98
>in the Pleistocene, I don't think that's going to help. So I canceled out of
>the Driver wizard, W98 started up, I go to Sounds, and the arrow to play
>Sound events is still grayed out.

[]
It would, if it thought no driver for a sound device had been loaded.
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G.5AL-IS-P--Ch++(p)Ar@T0H+Sh0!:`)DNAf
** http://www.soft255.demon.co.uk/G6JPG-PC/JPGminPC.htm for ludicrously
outdated thoughts on PCs. **

"Bother," said the Borg, "we assimilated a Pooh."
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  #13  
Old 20-11-2009
Brian A.
 
Posts: n/a
Re: No sounds in Windows 98 on virtual machine

"Larry" <larry328NOSPAM@att.net> wrote in message
news:%23VK1zUNaKHA.5472@TK2MSFTNGP02.phx.gbl
> In Device Manager, the only thing that looks like Audio is under "other
> devices." It's PCI Multimedia Audio Device, with a yellow question mark
> next to it.
>
> Which makes it seem that there is no actual device there, just a place
> holder.
>
> In any case, I'll remove it and restart W98 and see what happens.
>
> Ok, it's restarting and saying it's looking for new drivers for PCI
> Multimedia Audio Device. But I've been here before. I didn't know what to
> look for then, and don't now. It offers me various options including
> registering at Microsot Windows Update. but since MS stopped supporting
> W98 in the Pleistocene, I don't think that's going to help. So I canceled
> out of the Driver wizard, W98 started up, I go to Sounds, and the arrow
> to play Sound events is still grayed out.
>
>
>
>
>
> "Bill Blanton" <bblanton@REMOVEmagicnet.net> wrote in message
> news:#jg#6RwZKHA.4932@TK2MSFTNGP02.phx.gbl...
>> "Larry" <larry328NOSPAM#att.net> wrote in message

> news:%23tMjfXsZKHA.1596@TK2MSFTNGP06.phx.gbl...
>>
>> > In any case this doesn't answer the question of what driver is needed

> to
>> > get sounds working in the VM version of W98.

>>
>> It depends on what virtual sound card the virtual machine is using. If
>> VPC, you have a Creative Labs Sound Blaster 16 ISA Plug and Play card.
>> If VMWare or other, check the docs or help. Search on "sound card" or
>> "emulated".
>>
>> Without that info, it's hard to say. Have you tried removing the device
>> in virtual 98's device manager and letting it redetect on reboot?


MEB has supplied you with VMWare audio links. As an FYI concerning MS VPC, in
order for devices to work the VPC Additions must be installed.

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



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  #14  
Old 20-11-2009
Bill Blanton
 
Posts: n/a
Re: No sounds in Windows 98 on virtual machine

"J. P. Gilliver (John)" <G6JPG@soft255.demon.co.uk> wrote in message news:bk6nv2SkXdBLFwuc@soft255.demon.co.uk...
> In message <#VK1zUNaKHA.5472@TK2MSFTNGP02.phx.gbl>, Larry <larry328NOSPAM@att.net> writes:
>>
>>
>>In Device Manager, the only thing that looks like Audio is under "other
>>devices." It's PCI Multimedia Audio Device, with a yellow question mark next
>>to it.
>>
>>Which makes it seem that there is no actual device there, just a place
>>holder.
>>
>>In any case, I'll remove it and restart W98 and see what happens.
>>
>>Ok, it's restarting and saying it's looking for new drivers for PCI
>>Multimedia Audio Device. But I've been here before. I didn't know what to
>>look for then, and don't now. It offers me various options including

>
> Try "Creative Labs Sound Blaster 16 ISA Plug and Play" - That's what Bill Blanton says the VPC VM "thinks" it has. (I think
> drivers for that are included in '98.)



He said elsewhere it was a VMWare machine. There's a possibility that
SB drivers are compatible, but I would look for the drivers that are
specific to that particular virtual sound card.

There's also a way to disable the virtual sound card in VPC. VMWare could
have that capability. (though I would expect that not to be the default setting).



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  #15  
Old 20-11-2009
J. P. Gilliver (John)
 
Posts: n/a
Re: No sounds in Windows 98 on virtual machine

In message <OvGAE1XaKHA.1640@TK2MSFTNGP06.phx.gbl>, Bill Blanton
<bblanton@REMOVEmagicnet.net> writes:
>"J. P. Gilliver (John)" <G6JPG@soft255.demon.co.uk> wrote in message
>news:bk6nv2SkXdBLFwuc@soft255.demon.co.uk...

[]
>> Try "Creative Labs Sound Blaster 16 ISA Plug and Play" - That's what
>>Bill Blanton says the VPC VM "thinks" it has. (I think
>> drivers for that are included in '98.)

>
>
>He said elsewhere it was a VMWare machine. There's a possibility that
>SB drivers are compatible, but I would look for the drivers that are
>specific to that particular virtual sound card.


That was the point I was making: the sound card is going to be virtual.
All those saying "get a '98 driver for the actual hardware in the
machine" - I'm not saying that is definitely wrong, but I'd be
_surprised_ if it wasn't. Similarly the video hardware.

I think we need Those Who Know to post what video and sound hardware the
various VMs "think" they have - and/or, to post what (Win98) drivers
they're using successfully with a VM (they can tell us what real
hardware they've got too if they really want).
>
>There's also a way to disable the virtual sound card in VPC. VMWare could
>have that capability. (though I would expect that not to be the default
>setting).
>

Presumably it can be disabled the same way as a real one, in Device
Manager, though there may be another way too.
>
>

--
J. P. Gilliver. UMRA: 1960/<1985 MB++G.5AL-IS-P--Ch++(p)Ar@T0H+Sh0!:`)DNAf
** http://www.soft255.demon.co.uk/G6JPG-PC/JPGminPC.htm for ludicrously
outdated thoughts on PCs. **

"Bother," said the Borg, "we assimilated a Pooh."
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