Some helpful tips for people to start with who have this problem:
http://support.microsoft.com/?kbid=314503
http://support.microsoft.com/support.../q294/4/27.asp
http://support.microsoft.com/directo...;EN-US;q314503
http://support.microsoft.com/support.../q162/0/31.asp
http://www.kellys-korner-xp.com/xp_b.htm
http://www.sysopt.com/articles/troubleshoot/index.html
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