What is IP PBX?
IP PBX - is a complete telephone system, which allows to make telephone calls on the IP networks . All conversations are converted into data packets that are transmitted over the network.
The technology provides additional opportunities for communication, as well as a large dose of scalability and endurance - all you need a large corporation. Also, IP PBX can connect to traditional PSTN lines lines by using an optional gateway - so translate everyday communication on this more extended network of voice and data network is very easy!
Corporations do not have to violate their current communications infrastructure and operations. After you install the IP PBX corporation may even save their usual numbers. Thus, IP PBX allows you to convert local calls in the data transmitted over the network within the corporation, and allows all users to use the same telephone line.
How it works
IP PBX system consists of one or more SIP phones, server, IP PBX server and optionally a gateway VOIP Gateway to connect to existing lines PSTN. Server features IP PBX server is similar to a proxy server: SIP clients, no matter whether they are softphones or hardware phones, which are recorded on the server, IP PBX server, and when they want to make a call, then asked to IP PBX to establish a connection. IP PBX is instructions for all phones and users, and their corresponding SIP address, and because this information can take an internal call or external call transfer or through a gateway or a VOIP gateway with service provider for VOIP service provider.
10 most important benefits
Advantage # 1: It is much easier to install and configure than its own phone system:
IP PBX is software installed on your computer, and can provide additional computing power for the computer user interface, as well as the ability of Windows. Any expert in the field of networking and computer-related field may establish and maintain the IP PBX. For comparison, our own phone system often requires the presence of an experienced specialist is on this system!
Advantage # 2: It is easier to manage thanks to the graphical interface for configuration:
IP PBX can be managed through a web interface for configuration, or the graphical user interface that simplifies the support and more fine-tune your phone system. Own telephone systems have interfaces difficult to use, which are often designed for use only by telephone technicians.
Advantage # 3: Significant cost savings when using providers VOIP providers:
With IP PBX you can easily use the service provider VOIP service provider for large distances and international calls. The monthly savings are significant. If you have branch offices, you can easily connect with the telephone system between offices and make free phone calls.
Advantage # 4 Remove the telephone wires!
IP PBX allows you to connect hardware phones directly to a standard computer network port (which it can be used together with the adjacent computer). Software phones can be installed directly on the computer. Now you can get rid of the telephone wires and to simplify the movement and adding additional branches. In new offices you can completely get rid of them and use the additional ports for phones!
Advantage # 5: Eliminate vendor lock in!
IP PBX based on open standards SIP. You can now use any SIP hardware or software phone with any SIP IP PBX, PSTN gateways or providers of VOIP provider. For comparison, for their own phone system often requires that phones are additional features, so you need to install additional plug-ins.
Advantage # 6: Scalability
Proper systems quickly outgrow: adding new phones or phone lines often requires expensive hardware modules. In some cases you need a completely new telephone system. With IP PBX all is not the case: an ordinary computer can easily handle a large number of telephone lines and additions - just add more phones to your network to expand!
Advantage # 7: Better performance and support service:
With IP PBX, you'll be able to provide better support and better performance: since then, as the telephone system was based on a computer, you can integrate phone functions in business applications. For example, the automatic acquisition of information about the identity of the caller, when you take a call, will significantly improve customer support, and will also reduce costs by reducing time spent on each caller. Outgoing calls can be made directly directly from Outlook, with no need to dial a phone number.
Advantage # 8: More power for less price!
Since IP PBX - is the software developers to easily add and improve opportunities. Most telephone systems VOIP phone systems come with a rich set of features, including voice mail, voice mail, a group of callers, additional reports and much more. These opportunities are often very expensive in their own phone systems.
Advantage # 9 features hot desking and roaming
Hot desking - the process by which phones are very easy to move from one place to another, has become very popular. Unfortunately, conventional PBX require installation of additional changes, if change of location. With IP PBX the user simply takes his phone to his new desk - no changes required!
Users can also surf - if an employee wants to work from home, he or she simply adjusts its soft phone SIP software phone and can answer calls, just like being at work. Calls can be made from any location worldwide via the special characteristics of the protocol SIP protocol!
Advantage # 10 SIP phones are easier to use
People often simply do not know how to use the advanced features the phone: the creation of conferences, call forwarding - in the old PBX all need instruction.
It's not so different with IP PBX - all of these opportunities can be exploited via user-friendly interface Windows GUI. In addition, the user gets a better overview of the status of other extensions and incoming lines and queues calls using the client IP PBX Windows client. Proper systems often require expensive phone system, in order to get an idea of what's happening in your telephone system.
Conclusion
The transition to IP PBX software technology makes sense not only for new companies that are going to buy a phone system, but also for companies that already have a PBX. IP PBX provides significant savings in management, support, and cost of calls, so the transition to a new IP PBX technology should be the obvious choice for any company.
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