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Internet Explorer stops responding

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  #1  
Old 24-07-2009
kex's Avatar
kex kex is offline
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Posts: 143
Internet Explorer stops responding

This problem is not necessarily due to Internet Explorer itself. It would be rather one of its plug-in - these small programs are added to the browser and allow it to read certain files - that would be involved. In this case, if your problem occurred a few days ago, it is probably linked to the recent installation of software such as QuickTime or RealPlayer. So uninstall the software and try to play a video.

You will inevitably lead to reinstall the plug-in: do it while keeping the default options, and then check that everything was in order. If this is not the case, one of the following two options should eventually remedy your problem.

Solution 1: Find and disable the plug-in defective

Step 1

Open Internet Explorer, click the Tools menu and then Internet Options. Select the Advanced tab and uncheck Enable third party browser extensions (requires restart). Click the OK button, close and restart Internet Explorer and try to again play a video. If the problem persists, proceed to solution 2.

Otherwise, and puisqu'Internet Explorer no longer crashes, so that the wrongdoer is a plug-in.

To identify the culprit, start reactivating the plug-in by doing the above but in the case recochant Enable third party browser extensions (requires restart).

Step 2

Then click Tools and then click Manage Add-ons. Click the View drop-down list and select the modules that have been used by Internet Explorer. Among the plug-in viewing, look for those whose filename or module covers a audio and / or video. These include: Windows Media Player, QuickTime, RealPlayer ... Select one and click Disable.

Restart Internet Explorer and try to display the video problem.

Step 3

If everything works, you have found the module at fault. You can then choose to disable or to reinstall it.
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  #2  
Old 18-05-2011
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Re: Internet Explorer stops responding

If you are facing this problem for the first time then the problem might be temporary. Restart your Internet Explorer and check if you face this problem again in future or not. If This problem occurs on a regular basis, then i assume there might some problem, caused either because of the presence of spyware, an add-on, a computer virus, or a corrupted file. Try the below suggested methods to solve the issue:
  • Install the latest updates
  • Check for solutions to the problem
  • Run antispyware/antivirus programs on a regular basis
  • Update your antivirus software.
  • Check for suspicious Internet Explorer add-ons.
  • Delete temporary Internet files.
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