Method 1
Use the HP Driver Diagnostic Tool to make sure that the software is current
The HP Driver Diagnostics tool reviews your system to see whether the product print driver needs an update. The tool also makes sure that the product setup and installation are complete, and updates, uninstalls, or reinstalls the driver if necessary.
This tool works only on products connected directly to a computer with a USB cable.
Method 2
Uninstall using the HP Uninstaller in the Program menu
HP installs an uninstall utility with the print driver to simplify the uninstall process. This uninstall utility removes the product driver, not the additional software that installed with the driver.
- Unplug the USB cable connecting the product to the computer.
- Open the uninstaller:
- Windows XP: Click Start , click All Programs , point to HP , and then click the folder for the product, which is labeled according to the product series number.
- Windows Vista: Click the Windows icon ( ), click All Programs , point to HP , and then click the folder for the product, which is labeled according to the product series number.
- Windows 2000: Click Start , click Programs , point to Hewlett-Packard , and then click the folder for the product, which is labeled according to the product series number.
- If there is not a folder for your product, discontinue the steps in this procedure and try one of the other methods for uninstalling the software.
- Click Uninstall or Uninstall Software . The software uninstaller opens in a command prompt window.
- Follow the on-screen instructions to complete the uninstall.
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