Ok1 I get you then, I think you should be selecting and activating the request a deliver receipt in order to get any undelivered or delivered messages report. This is very important to track if your email client is sending messages in the order and way that it should ideally do. Whenever you send a message in outlook simply do that by following the below given path which will activate the deliver reports.
- In order to activate delivery reports which notifies the delivery of a message, simply go to New Email
- Then, you can go to the sub menu under the 'New Email' which reads 'Options' and look for the options available
- There you will come across a number of options one of which will be 'Request a delivery receipt for the message'
- To activate it, Click on the checkbox next to the option you just spotted. After that try sending an email, you will get reports