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Thread: Cannot login to Yahoo Messenger

  1. #1
    Join Date
    Jun 2011
    Posts
    2

    unsure Cannot login to Yahoo Messenger

    Hi Everyone,
    My name is Velta and I am having a problem signing into my Yahoo MessengerI am unable to connect to my Yahoo Messenger. It stopped working in the middle of a chat and when I tried to log in it put in the first letter and then followed with sequential numbers for each letter I tried to put in. I have uninstalled and reinstalled, I have turned off my computer, I have deleted many of my startup programs. I disabled my AVG protection What else do I need to do to get it working again this is an example of what This happens when I try to enter my Yahoo ID:
    g45678901234
    I have tried everything, including getting a new Yahoo ID. Still the problem. I can't even send the information on the "report" form.

  2. #2
    Join Date
    Jun 2009
    Posts
    749

    Re: Cannot login to Yahoo Messenger

    • Select Messenger | Connection Preferences
    • Select Connect directly to the Internet.
    • Click Apply. You should see a message asking you to sign in again.
    • Click OK.
    • Enter your Yahoo! ID and password, then click Sign In.
    • If you are still unable to sign in, please contact yahoo for the same with the answers to the following questions:
    • Are you receiving any error codes? If so, please provide us with the message and/or codes.
    • Using Internet Explorer or Firefox on a Windows PC, or Safari on a MAC, can you successfully sign in to Yahoo!?
    • Have you tried signing in using different browsers?
    • On your computer, are you able to sign in to Yahoo! with any other Yahoo! ID?
    • On a different computer, are you able to sign in to Yahoo! with your Yahoo! ID?

  3. #3
    Join Date
    Jun 2011
    Posts
    2

    Re: Cannot login to Yahoo Messenger

    Thank you MACuser for your reply. My Messenger is working. I finally contacted Yahoo and they suggested it might be a program on my computer called "GuardID". When I removed this program, the Messenger started working. Thanks to all who replied to my dilemna.
    Velta Maes

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