I have done some basic concepts of Customer relationship management (CRM) and need to know more about it. Actually we are told to write an assignment explaining about an interfaces that is applied to applications of CRM. So frankly speaking I am not having any idea about an interfaces for CRM. So thought that you members will provide some help. Since, you all provide detailed explanation about the query, I though to post here instead of searching on Google. Also many times, I haven't found any appropriate results, so it is much better to ask here. Please tell me what are an interfaces to CRM applications? Also it would be grateful if you tell me something about native client software. I am hoping that somebody hanging out there will definitely help me.
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