I surfing with IE9, I got a video I wanted to watch. It was downloaded and opened in Windows Media Player (ver. 10). Then I stopped playing the video and closed the application using the X in the upper right. My computer crashed and restarted (restart parameters which are personal rather than seeing the blue screen), Since then, when I save an image of net surfing with IE9, you can not save it. The dialog asking where I want to save it opens, and the record button does not launch any process. No display panel as before downloading, which, if I open it, shows no action: it remains empty. ! Thank you to those who have an idea how to fix it.