HELP! Unfixed Freq Discon every 1,2,5 min for 1.5 month due DSL Modem critical errors: ADSL/PPP down

[crashnburn]

HELP! Unfixed Freq Discon every 1,2,5 min for 1.5 month due DSL Modem critical errors: ADSL/PPP down

DSL modem Disconnects like Dialup every 1,2,5 minutes with Detailed Modem System Logs & Critical Errors.
So I opened up a small window / tab to constantly see the modem status info (wireless so a bit away).

I keep getting -
ADSL Link Issue
PPP Down
PPP Authentication
ACS Timeout
Sometimes everythings there with WAN IP and still pages dont open.

Check out this modem log in Excel File: attached below and please advise how to fix this.. Emailed and Online complaints for 1.5 months now.

Status Closed
Docket No 93240
Tel/Mobile 2625XXXX
Booked by XXXX XXXXX
Booked on 2010-09-09 23:45:25
Type BroadBand Services
Complaint Brief DSL down every 2 to 5/10 minutes. ADSL Down / Authentication Issues/ PPP Down Issues/ Certificate Issues. I have the detailed ADSL modem System Log that shows all critical errors happening every 2 to 10 minutes. I can email that. Call me please: XXXXXX XXXXX

Remarks # line fault pl meet to s d e h r yadav
eth/batt[ 2010-09-10 04:41:25-dmxadrocb]

Your Complaint has been booked with following information
Reference Number: 93810
Tel : XXXXXXX
Booked on : 2010-09-15 21:22:46
Booked by : XXXXX XXXXX
Type : BroadBand Services
Complaint : Complained about line & DSL Internet many times with no fix for 1 month. As per prev Docket:93240 contacted SDE Mr.Yadav but no fix. Uploaded detailed DSL Modem System Log with Critical Errors every 2-5 mins,

email : XXXXXX
You are requested to note your complaint reference number 93810 for tracking above complaint.

I had even emailed the DGMs but the email seems to have bounced.
Any ideas on how to fix this... Area is Andheri & Number from 625 exchange.

SNR & Attenuation on DSL Modem:

Downstream
Upstream

SNR Margin (dB):
12.6*
21.0*
Attenuation (dB):
32.5*
15.9*
Output Power (dBm):
-1.9*
0.0*
Attainable Rate (Kbps):
11936*
1068*
Rate (Kbps):
1020*
260*

Downstream Upstream
SNR Margin (dB): 4.1 17.4
Attenuation (dB): 32.5 15.9

Varies.. 2nd one happened and the connection went down. Now that 4.1 is 4.9 / 5 / 5.1 etc.

After a restart / 10 minutes

Downstream Upstream
SNR Margin (dB): 13.7 8.9
Attenuation (dB): 37.0 19.4

[DeMario]

This is actually not good where the issue occurs due to a poor ADSL signal. The issue can be in the hardware as well as from the service provider side. Properly check the connection between modem and splitter. It must tighten enough to work properly. The same also happens due to rusting of some hardware from the connection part. This can also be due to faulty line.