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Thread: Mail rejected by Windows Live Hotmail for policy reasons

  1. #1
    Join Date
    Mar 2010
    Posts
    393

    Mail rejected by Windows Live Hotmail for policy reasons

    Anticipate you be able to help me in various way. In our commercial surroundings we have two exchange servers, users on one mail server be able to send email to hotmail accounts extremely well. Users who have mailboxes residing on the additional exchange server get the following System Undeliverable message. Anticipate you be able to facilitate me in some way. In our communal surroundings we have two substitute servers, users on one mail server be able to send email to hotmail accounts extremely well. Users who comprise mailboxes residing on the additional exchange server get the following System Undeliverable message.

  2. #2
    Join Date
    Nov 2009
    Posts
    569

    Re: Mail rejected by Windows Live Hotmail for policy reasons

    If you are a purchaser using the 3rd social gathering email service or a Hotmail customer who is not capable to take delivery of emails from a scrupulous 3rd social gathering domain: generate a post in Sending and Receiving Mail Forum to get in touch with an agent and incorporate the following information in sequence. Your e-mail domain (domain of the sender, e.g. yahoo.com, gmail.com, aol.com etc.) 2. If you be familiar with the contact e-mail address of your domain superintendent of the sender domain, give pleasure to contain it.

  3. #3
    Join Date
    Jun 2009
    Posts
    761

    Re: Mail rejected by Windows Live Hotmail for policy reasons

    Previously you have given us the essential details, we determine to then forward your investigation to our Windows Live Hotmail Sender Support Team. This team determines to unswervingly contact the sender's domain administrator to appropriately determine the difficulty. The declaration of the predicament might take some time and we determine to necessitate the full cooperation of the domain administrator.

  4. #4
    Join Date
    Jun 2009
    Posts
    705

    Re: Mail rejected by Windows Live Hotmail for policy reasons

    Is your exterior DNS configured appropriately. You necessitate giving a PTR record produced - your exterior DNS hoster be supposed to be capable to facilitate with this. If this is not the case you necessitate to contact live hotmail and ask them why they are blocking mails from you. How do you get in touch with live hotmail to eliminate block (Email id or Phone Number) most of them get this difficulty, does anybody have a contact for this domain.

  5. #5
    Join Date
    Jun 2009
    Posts
    784

    Re: Mail rejected by Windows Live Hotmail for policy reasons

    I have switch in excess of installed in my server, using an unrestricted static IP address, to send and receive email. I am capable to send to several accounts on yahoo, gmail or several additional ISp but Hotmail. We are not listed under several register as spammers and our firewall logs demonstrate not uncharacteristic traffic in port 25. We have tried the entire solutions but none runs. This is the message you get. There was a SMTP communication difficulty with the recipient's email server.

  6. #6
    Join Date
    Jun 2009
    Posts
    4,586

    Re: Mail rejected by Windows Live Hotmail for policy reasons

    Intermittently, a number of of the IPs in our MX record might be out of service. If you are connecting to one of this IPs your correlation might timeout. Create certain you test the entire of our published IPs. You might in addition organize your outbound e-mail server to do a round-robin DNS lookup for hotmail.com. In a number of cases legitimate senders advertise themselves erroneously as a non-internet routable IP when attempting to open a correlation to Hotmail. IP addresses that are kept back for private (non-routable) networking are 192.168.0.0/16, 10.0.0.0/8, and 172.16.0.0/11 (or 192.168.0.0 - 192.168.255.255, 10.0.0.0 - 10.255.255.255, 172.16.0.0 - 172.31.255.255). The majority universal confidential network is 192.168.0.0.

  7. #7
    Join Date
    May 2009
    Posts
    1,010

    Re: Mail rejected by Windows Live Hotmail for policy reasons

    You have to try concerning to mail.hotmail.com via port 25. If you are not capable to attach, then attempt to telnet in excess of port 25 unswervingly to our e-mail servers (MTAs). You be able to locate the present register of our MTAs by querying “nslookup –q=mx hotmail.com” from a command prompt (this be supposed to run in a multiplicity of Operating Systems). Presently, the addresses for these servers are mx1.hotmail.com, mx2.hotmail.com, mx3.hotmail.com and mx4.hotmail.com. If that does not run, try connecting unswervingly to the IPs. If you are capable to attach unswervingly to the IP and not mail.hotmail.com, then it is possible there is an issue with your DNS server.

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