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Thread: Can't connect to Outlook error with Outlook.pst

  1. #1
    Join Date
    Jul 2009
    Posts
    14

    Can't connect to Outlook error with Outlook.pst

    hello all,
    Since few days I can not connect to Outlook. I keep receiving the following error message:

    Cannot open your default email folders. Errors have been detected in the file C:\Users\....\AppData\Local\Microsoft\Outlook\Outlook.pst. Quit Outlook and all mail-enabled applications, and then use the Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. For more information about the Inbox repair tool, see Help.
    I can not find a inbox repair tool? somebody THERE has already had this trouble?
    Thank you in advance for the help

  2. #2
    Join Date
    Apr 2008
    Posts
    2,578

    Re: Can't connect to Outlook error with Outlook.pst

    Good evening,

    The outlook inbox repair tool:

    Launching an Office application (no matter which one)
    Open menu "?" Detect and Repair the first time, do not check the radio buttons (you can do if the first repair did not work, but WARNING: it will re-import all your data), click the Start button.

  3. #3
    Join Date
    May 2008
    Posts
    2,792

    Re: Can't connect to Outlook error with Outlook.pst

    Hi fab25,

    To repair Outlook 2007 is the program Scanpst.exe as you throw?

    1. Exit Outlook if the application is running.
    2. Double-click Scanpst.exe Located on C:\Program Files\Microsoft Office\OFFICE12.
    3. In the Enter the name of the file you want to analyze, Enter the file name.Pst or.Ost to verify or click Browse to locate it.
    4. To specify options for log analysis, click Options, Then the options of your choice.
    5. Click Start.
    6. If errors are found after the analysis, you will start the repair process to correct them.
    7. A backup file is created during the repair process. To change the name or the default location for this backup file, in the area Enter the name of the backup file, Enter the filename or click Browse to locate the file you want to use.
    8. Click Fix.
    9. Start Outlook with the profile that contains the .Pst file that you attempted to repair.
    10. In the menu find, Click Folder List.

      In Folder List You can see a folder called Recovered Personal Folders containing default Outlook folders or folder Lost and Found. The recovered folders are usually empty, because it is .Pst files recreated. The record Lost and Found contains folders and items recovered by the utility repairman inbox. The missing elements in the file Lost and Found can not be repaired.
    11. If a folder Recovered Personal Folders appears, you can create a new .pst file, then drag the evidence Lost and Found in the new .pst. Once you have finished moving all items, you can delete the file (.Pst) Recovered Personal Folders and the folder Lost and Found your profile.

  4. #4
    Join Date
    May 2008
    Posts
    2,137

    Re: Can't connect to Outlook error with Outlook.pst

    Try by Repair Outlook Profile:

    This solution is not guaranteed because I really do not know what it actually does, but if you test it, thank you for telling us whether or not it gives something.

    Click Start, Run ... (or keys [Windows]+[R].

    Type or copy / paste this Outlook /cleanprofile, OK.

  5. #5
    Join Date
    Oct 2005
    Posts
    2,358

    Re: Can't connect to Outlook error with Outlook.pst

    Repair PST

    • First of all, locate the file to fix: menu File, Management of data file, Choose the personal folder, Settings And note somewhere the name and location of the file. Quit Outlook then.
    • Click Start, search and search Scanpst.exe . Click on the button search.
    • Double-click the file name found. If there are several on your machine, take the most recent.
    • Click on the button Browse to indicate where the PST repair that you noted previously and click Open.
    • Then click on the button Start to begin the verification/repair the file.
    I'm the Proud Owner of the most dangerous weapon
    known to man kind: Human Brain

  6. #6
    Join Date
    Mar 2008
    Posts
    177

    Re: Can't connect to Outlook error with Outlook.pst

    Have you already tried by running chkdsk command? and also try scanpst.exe several times, There are third party tools available, pay for repair tools. I believe some have a try before you buy in that it will report as to whether anything can be recovered. You can use the Mail Applet in the Control Panel to add a new data file, set it as default and remove the old data file (This will not delete it) You can then use outlook.

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