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Thread: Windows could not access

  1. #1
    Join Date
    Feb 2009

    Windows could not access

    I am operating on a newly installed HP laptop , There is a systematic redirection to the HP website which occur when I launch Internet Explorer.
    I want to know how to remove the redirect.because when it redirects i get the error message that

    windows could not access

    ,Can you tell me how to Resolve this error please help me thanks in advance

  2. #2
    Join Date
    Oct 2008

    Re: Windows could not access

    Download Malwarebytes Anti-Malware and save it to your Desktop. Install it and finally make sure you checked the following: Update Malwarebytes 'Anti-Malware and Launch Malwarebytes' Anti-Malware. Then click Finish. After launching the program, select Perform full scan, then click Scan. At the end of the scan click OK and then Show Results.check the result for any traces of malware,

  3. #3
    Join Date
    Apr 2008

    Re: Windows could not access

    You need to change the home page of your Internet Explorer.for this
    Go to Start / Control Panel / Internet Options , In the General tab in the address field enter the address of the desired site click Apply then Ok

  4. #4
    Join Date
    Apr 2008

    Re: Windows could not access

    You can also change the start page from the registry by doing the following:
    1. Go to "Start" then "Run" and type "regedit"
      HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main
    2. In the right pane, you right click on "Start Page" and then select"Edit"
    3. Then in the data field value , type the address of page you want to start eg
    4. then confirm with "Ok" and restart your PC before the changes are taken into account.

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