Capital One Cookies Problem

[Techno01]

I am trying to pay my bills on capitalone.com, i pay my bills every time from here but dont know why today when i try to go to log in page there is a message (ERROR) That says :

the cookies are enabled. I can access all other accounts I have. But when accessing this particular one; I get this message.

"Cookies are Disabled. This could be caused by one of the following reasons:

1. Cookies have been disabled on your Web browser.
2. Your cookies may have been deleted from your Web browser.
3. Your bookmark is linked to the Online Account Services Login page. We require our customers to access Online Account Services via the Capital One home page. Please bookmark the main page at www.capitalone.com for US Customers or www.capitalone.ca for Canadian Customers and access your account through the Log In button."

What does this means i am not allow to go directly to the log in page, are my capital one cookies deleted from web browser
, done something wrong please help thanks for the help .

[deveritt]

I think you have disable your cookies, try to enable them here how you can do : How to Enable cookies in windows and MAC or you can see if Cookies are not being blocked on the Browser to do this go to Privacy Tab and click on Sites Button,if there are Cookies then remove it or you can assign the site as Trusted site Always Allow.

[Trio]

Make sure that your internet explorer or Firefox preferences allow cookies to be enabled or accessed.try to Disable the Add-Ons, here how you can do it :

1. Start Internet Explorer.
2. On the Tools menu, click Manage Add-ons.
3. Click the name of the add-on.
4. Use one of the following methods:
* Click Update ActiveX to replace the add-on with the current version. This option is not available for all add-ons.
* To enable an add-on, click Enable, and then click OK.
* To disable an add-on, click Disable, and then click OK.

[Jackson2]

There must be some problem with your firewall it should be blocking something .
You can try this see this work

Internet Explorer 7.0

Choose Tools and then Internet Options
Click the Privacy tab
Move the slider to choose your preferred settings.

The default setting is medium and the menu allows you to select the level of "filtering" on the basis of (a) the source of the cookie and (b) whether the source has a privacy policy.

For more specialised cookie settings click on Advanced

Mozilla Firefox 2.0

Click on Tools, then Options (or Edit | Preferences on Linux)
Select the Privacy icon in the left-hand panel
Click on Cookies.
Choose your preferred settings.