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Thread: Internet Explorer 7 closes unexpectedly

  1. #1
    Join Date
    May 2008
    Posts
    26

    Internet Explorer 7 closes unexpectedly

    I am having some issue with the Internet Explorer 7 , when ever i try to open it it closes unexpectedly there are no error message what so ever it just crashes i try to reboot and then try but no solution . i try using Firefox and it work , whats with IE can any one explain ? thanks for the help .

  2. #2
    Join Date
    May 2006
    Posts
    2,812

    Re: Internet Explorer 7 closes unexpectedly

    Internet Explorer 7 closes unexpectedly

    To resolve this problem, remove or rename all the instances of the PSAPI.dll file that are located in the folder for the application that closes. The PSAPI.dll file is a component that is not redistributable. The PSAPI.dll file must only be located in the Windows folder or in the Windows\System32 folder.

    Source : microsoft

  3. #3
    Join Date
    May 2008
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  4. #4
    Join Date
    Nov 2005
    Posts
    2,327

    Re: Internet Explorer 7 closes unexpectedly

    Test Internet Explorer by opening a blank page. To do this, follow these steps:

    1. Click Start, click Run, type iexplore about:blank in the Open box, and then click OK.
    2. If Internet Explorer does not start, go to "Step 3: Start Internet Explorer in 'No Add-ons' mode." If Internet Explorer starts correctly, follow these steps to use a blank page as your home page:
    1. On the toolbar, click Tools, and then click Internet Options.
    2. On the General tab, note the address that is listed in the Home page area. This address may cause the problem.
    3. Click Use Blank, and then click OK.
    4. Close Internet Explorer. Then, start Internet Explorer again.

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