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Thread: Problem with Microsoft Outlook

  1. #1
    Join Date
    Dec 2008
    Posts
    62

    Problem with Microsoft Outlook

    Hello Friends,

    Whenever i try to work on my Microsoft Outlook, i received an email that get crash with my Outlook. It doesn't allow me to read or delete anything and shows me as unread mail. Does any body had this type of problem earlier? Kindly help me out to resolve this issue?

    Thanks.

  2. #2
    Join Date
    Apr 2008
    Posts
    2,276

    Re: Problem with Microsoft Outlook

    Repairing a Personal Folders file (.pst)

    You may need to use the Inbox Repair Tool if you open your Outlook .pst file and receive this message:

    Unable to expand the folder. The set of folders could not be opened. Errors could have been detected in the file drive:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst. Quit all mail-enabled applications, and then use the Inbox Repair Tool.

    Note :- The path to the file specified in the message may vary depending upon the operating system you are using on your computer.

  3. #3
    Join Date
    Apr 2008
    Posts
    2,277

    Re: Problem with Microsoft Outlook

    I saw some solutions that worked for people and others that didn’t. While I don’t know the cause of the problem, I found 3 suggestions that might solve the problem.

    Suggestion 1: Reinstall Microsoft Outlook.

    If the developer offers a solution on an error message, that’s where I start. Let’s face it, they have the inside advantage. In my case, I recently installed some Windows patch files and thought they may have contributed to the problem.
    Suggestion 2: Create a New Outlook Profile

    From what I read, this procedure fixed the problem for many folks. This was the first thing the Microsoft technician suggested.

    Suggestion 3: Close Outlook and Rename 4 .DAT files

    The third time was a charm as the saying goes. This tech rep offered a different solution from his peers. In my case, this solution worked.

    There were four .dat files that were renamed so the originals were still around if needed.

    • outcmd.dat
    • frmcache.dat
    • views.dat
    • extend.dat


    When Outlook restarted, it created new versions of those files. The file locations vary based on systems, but Slipstick has a very useful Outlook file location.

  4. #4
    matthewforu Guest

    Re: Problem with Microsoft Outlook

    Create the back up of the .pst file and unistall and reinstall the ms outlook in the computer , and then finally restore the .pst file .
    It will sureally solve the issue .

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