Problem with selection of text in Outlook Express

[Lambard]

I have a problem with Outlook Express which belongs to my grandmother. In fact it has become impossible to select text with the mouse; keyboard with shift it works, in all other software it works (IE, Wordpad, etc) but not in the mail (or received or sent).

I searched the options a bit but that did not helped me, in fact I experienced some difficulties. (especially with the net 56k elsewhere ...)

If someone can tell me or find out how to fix this problem!

[arturro]

May be it would not have SP2 installed by any chance? Because this problem seems to be typical of a bug introduced by SP2. You will find easy links to reinstall OE, but try this first:

- Uncheck the "Automatically download messages when viewing in the preview pane" in "Tools> Options> Playback"
- Restart the computer
- Recheck the option, you should be able to make these selections

[Lambard]

Thank you for the info, I will try that, but it is not clear and that not often I see my grandmother .

For SP2 I am not, in my view there was but I try anyway.

[arturro]

- Uncheck the "Automatically download message in preview pane" in "Tools> Options> Playback"
- Restart the computer
- Recheck the option you should be able to make these selections