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  #1  
Old 17-03-2009
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Join Date: Feb 2009
Posts: 21
Webcam won't work with Windows Live Messenger 2009

Hi all ...

I have a laptop HP Pavilion dv6000, with Windows Vista, equipped with an integrated webcam. It works correctly because I use it without problems with the Skype software, and it is said in the utility management device that works and that its drivers are up to date.

Well my worries just Windows Live Messenger 2009, with which I am unable to access my webcam! All attempts to start video conversation lead to a "crash" and the closure of the software. Same when I try to access the audio and video settings (or more specifically, the audio track opens and the suspension as soon as I click to move to the next component video ...)

I do not know what to do, my computer skills are limited ... So I turn to you and thank you in advance for your help ...
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  #2  
Old 17-03-2009
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Join Date: Oct 2008
Posts: 210
Re: Webcam won't work with Windows Live Messenger 2009

Hi, try this
Go to start -> control panel -> add&remove programs -> windows live essentials , click on 'remove' and then on 'repair' wait till the wizard finishes ,sign in again. Good luck
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  #3  
Old 17-03-2009
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Join Date: Mar 2008
Posts: 177
Re: Webcam won't work with Windows Live Messenger 2009

Download the fresh installation setup http://download.live.com/ , and uninstall the previous one. and have a look at this tip : Setting up a webcam in Windows Live Messenger
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  #4  
Old 17-03-2009
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Join Date: May 2008
Posts: 2,786
Re: Webcam won't work with Windows Live Messenger 2009

This could a problem of compatibility. Try to find if your web cam is compatible with windows live messenger for this you have to download from microsoft "amcap.exe". Run it and if you have more than one webcam installed, click the Devices menu and select the one you want to use.
  • Click the Options menu, then click ?Video capture Pin.?
  • Under ?Color Space/Compression:?, choose one of the following formats:
    • GB 24 (recommend)
    • I420
    • IYUV
    Note: If one of the options above isn?t in the list, then your webcam is not compatible.

  • Under ?Output Size?, choose one of the following:
    • 160 x 120
    • 320 x 240
    Note: If one of the options above isn?t in the list, then your webcam is not compatible.

  • Click OK
  • Close the ampcap application.
  • From your desktop, click ?Start? and select ?Run?.
  • In the run box, type: dxdiag
  • In the confirmation dialog box, click OK.
  • On the System Tab under ?System Information?, look for DirectX version. Verify that your version is DirectX 9.0. If it is, just click Exit. If your version is older than 9.0 (any lower number), download the latest version of DirectX from Microsoft.
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