Facebook problem to add friend, email password invalid

[hollymae3]

When I go to ad friends and enter my email address and my email password I get an error that I have entered and invalild email address or password. Since I am logged into email I know I using the correct passwords and email. How can I fix this?

[Amol]

Thread moved to Technology & Internet

[johnson22]

Call facebook support and talk to a human being. The number is 650-853-1300 press option #1. You will not find this number anywhere on facebook site. I suppose facebook feels its not important to suppy this info to customers. They can run but they cannot hide, lol.

[Trio]

This could happen for a number of reasons, so here are some tips to help you.

• Please note that your account password is case-sensitive.
• Check that your "Caps Lock" key is not active.
• If you use your number keypad, please check Num Lock is on.
• It may be that you are entering a different email address to that you used to register. Because we use your email address to verify your identity, it is essential that you enter the correct one.
• You can reset your password by clicking "Forgot Login Details" on the "Login page". Enter your email address, and click "submit". When you are asked your secret question you selected at registration, enter your answer and we will email you a new password.