We are facing a lot of problems with CZentrix Dialer

[Rohit Chaturvedi]

Hi,
I had purchased a CZentrix Dialer (Vicidial-based) for my domestic call center (110 seater). Though people suggested me to opt for Interactive Intelligence or Aspect, I bought Czentrix Dialer das it was quite cheap. And since then, we are facing a lot of problems. Our IT team remains busy in troubleshooting as Czentrix and other similar company that are not product developers, so they cannot fix bugs. Resource Management is not at all possible with Czentrix.
Please suggest any best dialer provider in india

Regards

Rohit

[Abaan]

Hello check this Link http://search.justdial.com/srch/sear...city=Hyderabad and also Search for local Dealer using City Search if the Link Is not Working then you Search Using Keyword "call Center Software" You will get lots of Dealer Numbers and Address Hope it Will Help You

[manshika]

Dear Rohit
C-zentrix have 24X7 support services and there support is really good I am sure they are going to help you out .I have huge no. of seats running wid C-Zentrix without any problem .You should really check, it may be possible that there is some problem in your network.Kindly get it checked dear.

[manshika]

Hi Rohit
As I have already told you C-Zentrix is the best and most advanced technology for call center and I am using it from last 2 years and there is no need for clarification because you are not the customer of C-Zentrix,Kindly avoid these Marketing Strategies and work Hard To Achieve the best,My company is the channel Partner of C-Zentrix and you will glad to know that C-Zentrix have more than 150 customers across India.Hope you get out of this traumatized situation .

Regards
Manshika Cayroll

[sanjaymyown]

Rohit,
Where is located your 110 seat domestic call center.
i resolve your problem .if u facing truly.i support without any cost.....
Because i know C-ZENTRIX is zero error dialer in industry.
and our 3 center working with C-ZENTRIX and it is working very good .

so, pl. check your center network or remove this type of wrong post.
Regards and best of luck
sanjay

[UKdial]

Y is Czentrix charging you for a free application??

[Romil]

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We expertise in Vicidial based predictive dialers like goautodialer, OSdialer etc.
We provide PBX solution along with Hardware.
Hosted dialers and hosted PBX sytems are our USP for small centers.