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Thread: Firefox 2 or 3 both crash

  1. #1
    Join Date
    Nov 2008
    Posts
    68

    Firefox 2 or 3 both crash

    After installing a graphics software, Firefox does not want to function despite Uninstall and Reinstall: crash message appears. it Only works in the Safe Mode. It's not a firewall problem , because it occurs when Firefox is identified as an exception, and also when the Windows Firewall is off. No other firewalls are installed.

    please help me

  2. #2
    Join Date
    Apr 2008
    Posts
    2,277

    Re: Firefox 2 or 3 both crash

    Hi, do a System Restore, before installing the software chart. what antivirus software you use ? other browsers (internet explorer, opera) works fine ?. Try other versions of Firefox.

  3. #3
    Join Date
    Nov 2008
    Posts
    68

    Re: Firefox 2 or 3 both crash

    Reinstalled and rebooted many times. Tried other versions of Firefox without a change in the result. Cleared cache, history, temp files, etc. No change. Even did a System Restore. No change.

    P.S. Running Vista Ultimate.

  4. #4
    Join Date
    Apr 2008
    Posts
    2,572

    Re: Firefox 2 or 3 both crash

    Hi
    try installed Ccleaner
    click -> Register ---> analysis -> Save -> repair errors

    then cleaner ---> analysis ---> start cleaning

    Restart your PC -> (Important)
    if feeling better

    otherwise
    download and install -> Malwarebytes

    Make a full analysis in Safe Mode + Suppressions infections found (to do)

  5. #5
    Join Date
    Nov 2008
    Posts
    68

    Re: Firefox 2 or 3 both crash

    thank you, it is done and i instaled the latest version of firefox (3.0.5) and now it works normally again.

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