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Wordpress Login Error due to 2-Step Auth

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  #1  
Old 16-07-2014
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Join Date: Jul 2014
Location: Mumbai, Shenzhen
Posts: 2
Wordpress Login Error due to 2-Step Auth
  

At first, I created a wordpress account. Then, enabled 2-Step Authentication via Google Authenticator on Android.

Then, it worked well. But, I deleted my app. After that, I tried using one of the 10 backup codes to login, but they all failed. I also re-installed the app, but the codes are not working now.

When I click "Send recovery code via SMS" on wordpress.com, I do not receive an SMS.

Is there anyway I can get this to work? Please help.

Thanks in advance,
Champ.

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  #2  
Old 18-07-2014
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Join Date: Dec 2007
Posts: 1,728
Re: Wordpress Login Error due to 2-Step Auth

I think that the SMS codes should be sent by the wordpress support team as well. What you can do is proceed ahead and fill out the below form for more help from the account recovery team:
https://en.wordpress.com/wp-login.php?action=recovery
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