Results 1 to 4 of 4

Thread: Backup exec job engine system service is not responding

  1. #1
    Join Date
    Nov 2008
    Posts
    88

    Backup exec job engine system service is not responding

    I have been trying to sort out an issue with Backup Exec 11d for some time before resorting to getting some assistance on the Internet. I have a new Dell PowerEdge 2350 running Windows 2000 Server, Exchange 2000, Symantec Corp Ed Anti-Virus, and Filemaker Pro. But I am getting an error message "Error category : Job ErrorsError : a00081d9" - The Backup Exec job engine system service is not responding. This is something such difficult thing to explain over here, but i have tried to be the best to explain.

    Thanks for your suggestions

  2. #2
    Join Date
    Oct 2008
    Posts
    180

    Re: Backup exec job engine system service is not responding

    This issue has been seen once in a live environment, and in that environment appears to have been caused by the Job Engine on the MMS terminating unexpectedly during the previous attempt to run the same job. Be sure to deselect the option for Enable legacy mailbox support under tools, options, MS Exchange...that is, if you are restoring mailboxes using the information store for your backup job.

  3. #3
    Join Date
    Feb 2008
    Posts
    129

    Re: Backup exec job engine system service is not responding

    I am having the same issue for a few months now and I require to stop the backupexec services in order to export or import my tapes from the autoloader. The CASO server should recover the original job from the MMS once the Backup Exec services on the MMS are restarted.This recover process should remove the job from the Job Monitor on the MMS ensuring that this issue does not occur.

  4. #4
    Join Date
    Feb 2008
    Posts
    180

    Re: Backup exec job engine system service is not responding

    These services were running and there is nothing useful logged in the Event Viewer. You need to configure the media server first, On the Media Server configured to run as a CASO, open the Backup Exec Console. Select the Job Monitor Screen and make a note of the name of the job that generates the error and fails to submit correctly to the MMS. have your services set to automatically restart? If yes then On the Media Server configured as the MMS, open the Backup Exec Console, Select the Job Monitor Screen and remove the job from the 'Current Jobs' List with the same name.

Similar Threads

  1. Replies: 2
    Last Post: 27-04-2012, 08:48 AM
  2. Backup Exec failed to backup system state because of VSS issue
    By John AM in forum Windows Server Help
    Replies: 6
    Last Post: 25-10-2011, 12:59 AM
  3. Backup Exec System Recovery Poor Symc Support
    By suprman in forum Windows Software
    Replies: 1
    Last Post: 11-08-2009, 12:21 AM
  4. Replies: 3
    Last Post: 24-06-2008, 02:39 AM
  5. VERITAS Backup Exec 9.1 SP5
    By SinguIar in forum Server Update Service
    Replies: 2
    Last Post: 05-06-2007, 06:48 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •