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Backup Fails with error: The 'Active Directory' returned 'The parameter is incorrect.

Small Business Server


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  #1  
Old 23-06-2008
GTN
 
Posts: n/a
Backup Fails with error: The 'Active Directory' returned 'The parameter is incorrect.

Backup started failing with the error below. I still get about a 50GB full
SBS backup, so its happening, but could an AD restore be potentially
affected by the error? I searched online before submitting, but could not
find a suggested soltuon? Anybody had this error and was able to resolve it?

Thank you.


Backup Type: Copy

Backup started on 6/22/2008 at 5:07 PM.
The 'Active Directory' returned 'The parameter is incorrect.

' from a call to 'BackupReadFile' additional data '-'
The operation was ended.
Backup completed on 6/22/2008 at 5:10 PM.
Directories: 185
Files: 2834
Bytes: 553,831,002
Time: 2 minutes and 41 seconds

----------------------

The operation did not successfully complete.

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  #2  
Old 24-06-2008
Robbin Meng [MSFT]
 
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RE: Backup Fails with error: The 'Active Directory' returned 'The parameter is incorrect.

Hello,

Thank you for your post.

My name is Robbin Meng, and it is my pleasure to work with you on this
issue!

Please allow me to confirm that my understandings are correct. As I
understand it, the issue is:

When you backup SBS server, it fails and generates an error "'The parameter
is incorrect ".

If I have misunderstood your concerns please feel free to let me know.

First, please let me know the following information to help me understand
your situation:

1. Did you use Windows built in Ntbackup program to backup AD state and
Exchange database etc. or use the SBS backup Wizard to perform your backup
job?
2. Could you remember what you changed on the SBS before the issue happened?
3. Besides this error, can you use Windows built in Ntbackup program to
perform regular backup on the SBS server now?

Please let me know the results, thank you.

Based on research of the error message, this issue may occur if WMI is not
correctly registered. Let's try the following suggestions.

Suggestion 1: Registered the WMI dlls and services

To fix this error, do the following:

1. Open a command prompt and cd to %windir%\system32\wbem
2. Run the following command:

for /f %x in ('dir /b *.dll') do regsvr32 /s %x
3. Restart the backup wizard and check the issue again.

If issue persists, go on with remaining steps:

Stopped the Following services

- Volume Shadow Copy Service, (Net stop vss)
- MS Software Shadow Copy Provider, (Net stop swprv)
- Open a command prompt and change directories to C:\windows\system32
- type the following command and register the following dlls and services

regsvr32 ole32.dll
regsvr32 vss_ps.dll
Vssvc /Register
regsvr32 /i swprv.dll
regsvr32 /i eventcls.dll
regsvr32 es.dll
regsvr32 stdprov.dll
regsvr32 vssui.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml4.dll


Suggestion 2: If you have not installed SBS SP1, I strongly suggest you
apply it for your SBS server.

Downloading and Installing Windows Small Business Server 2003 Service Pack
http://download.microsoft.com/downlo...0-8871-9bc48e0
b3fc3/ToDownLoadFilesandReadInstructions.htm


Related information about backup and restore SBS 2003:
Backing Up and Restoring Windows Small Business Server 2003
http://go.microsoft.com/fwlink/?LinkId=49916

By the way, please tell me if you are running SBS 2000 and try to backup
SBS thru Terminal Services Session. If so, this is a known issue and we may
need a hotfix. Please let me know.

If we cannot resolve the issue after we perform the steps above, please
help me collect some information for further investigation:
Information Need
==============
1. If possible, please capture some screenshot if there is any
error messages appear and send them to me : v-robmen@microsoft.com
2. Gather system Event log(open Event Viewer then save it to *.evt)
and send them to me as well.
3. Please send me the backup log files:
a. The Backupxx.log files in the folder ''C:\Documents and Settings\SBS
Backup User\Local Settings\Application Data\Microsoft\Windows
NT\NTBackup\data''.
Note: Before reproduce the problem, please open NTBACKUP, click
"Tools"->"Options" and then check "Detailed" on the "Backup Log" tab. Then
reproduce this issue and send the backup log to me (Tools->Report).
b. The Sbsbackuplog0x.log files which can be located under the folder
''%sbsprogramdir%\Support\Backup Logs''.

Hope this helps. Also, if you have any questions or concerns, please do not
hesitate to let me know.

Thank you for your time and cooperation!


Best regards,

Robbin Meng(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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You can locate the newsgroup here:
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