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SBS Setup Error: An error occurred while creating user accounts...

Small Business Server


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  #1  
Old 26-03-2008
swalts
 
Posts: n/a
SBS Setup Error: An error occurred while creating user accounts...

I'm hoping somebody has seen this error before and knows how to get by it.

I have a brand new, fresh install of SBS (brought current settings over via
a swing migration, had no issues that I can identify with that). I have
rebuilt the server completely a few times, so I can pretty much rule out a
bad install.

At the end of the SBS Setup, I get the error: "An error occurred while
creating user accounts. Open Active Directory Users and Computers, manually
create a test user to verify that Active Directory is running. Rerun setup."
I'm then prompted to restart the server, but it doesn't think it has finished
the setup successfully and still keeps the "Continue Setup" icon on the
desktop.

Everything is functional from what I can see: Exchange, OWA, Companyweb, etc.

I have included logs from that setup below. Please let me know if you'd
like any additional information.

Thanks!

setup.log: everything successful except the following


[Setup run at 16:01:10 on 03/25/08]

Component Name: Server Configuration
Version: NA
Installation Status: Failure
Error Message: An error occurred while creating user accounts. Open Active
Directory Users and Computers, and manually create a test user to verify that
Active Directory is running. Rerun Setup.

errorlog.txt:

[03/25/08,15:09:56] Domain Configuration: [2] copying the sbswmi.exe file to
the temp directory failed.
[03/25/08,15:09:58] setup.exe: [2] Could not set IR_MAINT on component:
Updating Configuration
[03/25/08,15:10:06] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
[03/25/08,15:10:06] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
[03/25/08,15:10:12] Licensing: [2] FindLinkByTarget failed to find the
licensing link with error [-2147024894].
[03/25/08,15:10:12] Licensing: [2] UpdateLinkPath failed to update the
licensing link with error [-2147024893].
[03/25/08,15:10:16] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[03/25/08,15:10:16] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[03/25/08,15:12:04] Server Configuration: [2] Admin: Couldn't get group
container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
[03/25/08,15:12:04] Server Configuration: [2] Admin: Couldn't get group
container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
[03/25/08,15:12:04] Server Configuration: [2] Admin: Couldn't get group
container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
[03/25/08,15:12:05] Server Configuration: [2] Admin: Couldn't get group
container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
[03/25/08,15:12:05] Server Configuration: [2] Failed to remove STS Worker
from Domain Users with error [0x80004002].
[03/25/08,15:12:05] Server Configuration: [2] Failed User Creation with
[0x80004002]
[03/25/08,15:12:05] Server Configuration: [2] Extended Error Code: [0] Error
Text: [] Provider: [LDAP Provider]
[03/25/08,15:12:05] Server Configuration: [2] An error occurred while
creating user accounts. Open Active Directory Users and Computers, and
manually create a test user to verify that Active Directory is running. Rerun
Setup.
[03/25/08,15:12:05] Server Configuration: [2]
CSuiteHelpComponentRoot::PreInstall: RefreshAdmin failed with error
[80004002]!
[03/25/08,15:38:40] Monitoring: [2] The instance ID in monitoring reg key is
bogus, deleting...
[03/25/08,15:38:40] Monitoring: [2]
RegOpenKeyEx(Software\Microsoft\Microsoft SQL Server) failed with 80070002
[03/25/08,15:41:35] Intranet: [2] HrRegisterFaxRtExt failed in
CClientX::DoInstall hr= [80070005]

[03/25/08,15:42:13] Client Deployment: [2] Failed to set DACL to C:\Program
Files\Microsoft Windows Small Business Server\ClientSetup\Clients [1]
[03/25/08,15:42:13] Client Deployment: [2] Failed to set DACL to
E:\ClientApps [1]
[03/25/08,15:59:30] Networking: [2] Failed to stop the POP3 Connector
service with error [80070426].
[03/25/08,16:01:37] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{63ECC03C-3D58-4074-903D-E80CFC5BDC25}
[03/25/08,15:53:33] setup.exe: [2] ModuleID not found in map in
GetSetupComponentByModuleID() -- [{DA943894-7A14-4FFF-BBDC-C004FAE2310B}]
[03/25/08,15:53:33] setup.exe: [2] ModuleID not found in map in
GetSetupComponentByModuleID() -- [{94B7AD3E-0B63-42AC-A542-082ED1F78787}]
[03/25/08,15:53:34] setup.exe: [2] ModuleID not found in map in
GetSetupComponentByModuleID() -- [{ECD1A63D-DBAF-442C-BF46-904364A96B00}]
[03/25/08,16:06:51] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{CC739A48-6034-4AA1-9A87-D79A22B6A718}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupDataFile::GetPropertyValue() failed for account information in
ISetupManager::LoadPersistantComponentData(): filename = C:\Program
Files\Microsoft Integration\Windows Small Business Server 2003\REBOOT.INI,
component ID =
{829300FF-C155-11D2-92EF-00C04F79F1A8}\{DC3074B0-7DE8-43C5-B907-E9100CB5FFF2}, property name = (null)
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupDataFile::GetPropertyValue() failed for account information in
ISetupManager::LoadPersistantComponentData(): filename = C:\Program
Files\Microsoft Integration\Windows Small Business Server 2003\REBOOT.INI,
component ID =
{829300FF-C155-11D2-92EF-00C04F79F1A8}\{F333D98A-C152-11D2-92EF-00C04F79F1A8}, property name = (null)
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{1E4B415E-4CEC-44EB-B90F-A7B3F04C8A6D}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{EC4C6AFB-8B58-47AB-9CF0-6B18DD37872C}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{3340494C-2141-4DF3-9041-7504795CDF9D}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{3585A6C7-38E7-4B4E-93A6-851C83F51B49}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{54AB0622-F0EC-4E5E-AD73-22A7606EC8E7}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{0842297C-8833-450E-9385-08F822AC872E}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{0842297C-8833-450E-9385-08F822AC872E}\{F0BC581E-B500-4BFD-9B70-6A675CFCEA92}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{0842297C-8833-450E-9385-08F822AC872E}\{3E8E2F1F-C54D-4C0D-9516-1843DC5D9CB3}, action id = 2
[03/25/08,16:06:52] setup.exe: [2] ISetupManager::AddGlobalCustomProperty
failed in ISetupManager::LoadPersistantData()
({df8ff64a-1967-4871-9e32-ca2f819bab81})
[03/25/08,16:06:53] setup.exe: [2] ISetupManager::AddGlobalCustomProperty
failed in ISetupManager::LoadPersistantData()
({c248d3e3-632d-4435-888a-83035c144737})


Reply With Quote
  #2  
Old 26-03-2008
Cris Hanna [SBS-MVP]
 
Posts: n/a
Re: SBS Setup Error: An error occurred while creating user accounts...

A couple of confusing statements
You say first that you have a fresh install that you "swung over" and then you say you rebuilt the server.

Has the activation been done on the new build?

--
Cris Hanna [SBS-MVP]
-------------------------------------------------
Microsoft MVPs
Independent Experts (MVPs do not work for MS)
Real World Answers
---------------------------------------------------------
Please do not contact me directly regarding issues

"swalts" <swalts@discussions.microsoft.com> wrote in message news:AA5E9A95-6896-4862-A0E7-738893277297@microsoft.com...
I'm hoping somebody has seen this error before and knows how to get by it.

I have a brand new, fresh install of SBS (brought current settings over via
a swing migration, had no issues that I can identify with that). I have
rebuilt the server completely a few times, so I can pretty much rule out a
bad install.

At the end of the SBS Setup, I get the error: "An error occurred while
creating user accounts. Open Active Directory Users and Computers, manually
create a test user to verify that Active Directory is running. Rerun setup."
I'm then prompted to restart the server, but it doesn't think it has finished
the setup successfully and still keeps the "Continue Setup" icon on the
desktop.

Everything is functional from what I can see: Exchange, OWA, Companyweb, etc.

I have included logs from that setup below. Please let me know if you'd
like any additional information.

Thanks!

setup.log: everything successful except the following


[Setup run at 16:01:10 on 03/25/08]

Component Name: Server Configuration
Version: NA
Installation Status: Failure
Error Message: An error occurred while creating user accounts. Open Active
Directory Users and Computers, and manually create a test user to verify that
Active Directory is running. Rerun Setup.

errorlog.txt:

[03/25/08,15:09:56] Domain Configuration: [2] copying the sbswmi.exe file to
the temp directory failed.
[03/25/08,15:09:58] setup.exe: [2] Could not set IR_MAINT on component:
Updating Configuration
[03/25/08,15:10:06] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
[03/25/08,15:10:06] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
[03/25/08,15:10:12] Licensing: [2] FindLinkByTarget failed to find the
licensing link with error [-2147024894].
[03/25/08,15:10:12] Licensing: [2] UpdateLinkPath failed to update the
licensing link with error [-2147024893].
[03/25/08,15:10:16] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[03/25/08,15:10:16] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[03/25/08,15:12:04] Server Configuration: [2] Admin: Couldn't get group
container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
[03/25/08,15:12:04] Server Configuration: [2] Admin: Couldn't get group
container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
[03/25/08,15:12:04] Server Configuration: [2] Admin: Couldn't get group
container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
[03/25/08,15:12:05] Server Configuration: [2] Admin: Couldn't get group
container for [LDAP://CN=Internet Users,OU=Security
Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
[03/25/08,15:12:05] Server Configuration: [2] Failed to remove STS Worker
from Domain Users with error [0x80004002].
[03/25/08,15:12:05] Server Configuration: [2] Failed User Creation with
[0x80004002]
[03/25/08,15:12:05] Server Configuration: [2] Extended Error Code: [0] Error
Text: [] Provider: [LDAP Provider]
[03/25/08,15:12:05] Server Configuration: [2] An error occurred while
creating user accounts. Open Active Directory Users and Computers, and
manually create a test user to verify that Active Directory is running. Rerun
Setup.
[03/25/08,15:12:05] Server Configuration: [2]
CSuiteHelpComponentRoot::PreInstall: RefreshAdmin failed with error
[80004002]!
[03/25/08,15:38:40] Monitoring: [2] The instance ID in monitoring reg key is
bogus, deleting...
[03/25/08,15:38:40] Monitoring: [2]
RegOpenKeyEx(Software\Microsoft\Microsoft SQL Server) failed with 80070002
[03/25/08,15:41:35] Intranet: [2] HrRegisterFaxRtExt failed in
CClientX::DoInstall hr= [80070005]

[03/25/08,15:42:13] Client Deployment: [2] Failed to set DACL to C:\Program
Files\Microsoft Windows Small Business Server\ClientSetup\Clients [1]
[03/25/08,15:42:13] Client Deployment: [2] Failed to set DACL to
E:\ClientApps [1]
[03/25/08,15:59:30] Networking: [2] Failed to stop the POP3 Connector
service with error [80070426].
[03/25/08,16:01:37] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
failed in CPageBase::GetGlobalProperty(): GUID =
{63ECC03C-3D58-4074-903D-E80CFC5BDC25}
[03/25/08,15:53:33] setup.exe: [2] ModuleID not found in map in
GetSetupComponentByModuleID() -- [{DA943894-7A14-4FFF-BBDC-C004FAE2310B}]
[03/25/08,15:53:33] setup.exe: [2] ModuleID not found in map in
GetSetupComponentByModuleID() -- [{94B7AD3E-0B63-42AC-A542-082ED1F78787}]
[03/25/08,15:53:34] setup.exe: [2] ModuleID not found in map in
GetSetupComponentByModuleID() -- [{ECD1A63D-DBAF-442C-BF46-904364A96B00}]
[03/25/08,16:06:51] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{CC739A48-6034-4AA1-9A87-D79A22B6A718}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupDataFile::GetPropertyValue() failed for account information in
ISetupManager::LoadPersistantComponentData(): filename = C:\Program
Files\Microsoft Integration\Windows Small Business Server 2003\REBOOT.INI,
component ID =
{829300FF-C155-11D2-92EF-00C04F79F1A8}\{DC3074B0-7DE8-43C5-B907-E9100CB5FFF2}, property name = (null)
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupDataFile::GetPropertyValue() failed for account information in
ISetupManager::LoadPersistantComponentData(): filename = C:\Program
Files\Microsoft Integration\Windows Small Business Server 2003\REBOOT.INI,
component ID =
{829300FF-C155-11D2-92EF-00C04F79F1A8}\{F333D98A-C152-11D2-92EF-00C04F79F1A8}, property name = (null)
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{1E4B415E-4CEC-44EB-B90F-A7B3F04C8A6D}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{EC4C6AFB-8B58-47AB-9CF0-6B18DD37872C}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{3340494C-2141-4DF3-9041-7504795CDF9D}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{3585A6C7-38E7-4B4E-93A6-851C83F51B49}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{54AB0622-F0EC-4E5E-AD73-22A7606EC8E7}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{0842297C-8833-450E-9385-08F822AC872E}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{0842297C-8833-450E-9385-08F822AC872E}\{F0BC581E-B500-4BFD-9B70-6A675CFCEA92}, action id = 2
[03/25/08,16:06:52] Microsoft Integration: [2]
ISetupComponent::SetInstallActionByUniqueID() failed in
ISetupManager::LoadPersistantComponentData(): component name =
{D6F52195-649D-4FAD-B43D-F4618503CFB2}\{0842297C-8833-450E-9385-08F822AC872E}\{3E8E2F1F-C54D-4C0D-9516-1843DC5D9CB3}, action id = 2
[03/25/08,16:06:52] setup.exe: [2] ISetupManager::AddGlobalCustomProperty
failed in ISetupManager::LoadPersistantData()
({df8ff64a-1967-4871-9e32-ca2f819bab81})
[03/25/08,16:06:53] setup.exe: [2] ISetupManager::AddGlobalCustomProperty
failed in ISetupManager::LoadPersistantData()
({c248d3e3-632d-4435-888a-83035c144737})


Reply With Quote
  #3  
Old 26-03-2008
Catastrophic
 
Posts: n/a
Re: SBS Setup Error: An error occurred while creating user accounts...

Dear Swalts,



Please try the following:



1. Delete Administrator Template, Mobile User Template, Power User Template,
User
Template, Backup User, STS Worker from MyBusiness -> Users -> SBSUsers OU.

2. Run SBS integrated setup. Under Component Selection, set Server Tools to
Maintenance, and Administration to Reinstall.



Also see and the following article:



You cannot use the Fax service on a Windows Server 2003-based domain
controller or you receive a "Permissions could not be properly configured
for Fax Operators" error message when you run the Windows Small Business
Server 2003 Setup program

http://support.microsoft.com/default...b;EN-US;842207




Reply With Quote
  #4  
Old 26-03-2008
swalts
 
Posts: n/a
Re: SBS Setup Error: An error occurred while creating user account

Cris,

Good point. I should have phrased that better.

The server has a fresh install of SBS 2003 on it. I went through the
process for a swing migration, which I've done many times (for other clients)
without issue.

I have activated the install also.

I am still getting the same message.

Thanks!

"Cris Hanna [SBS-MVP]" wrote:

> A couple of confusing statements
> You say first that you have a fresh install that you "swung over" and then you say you rebuilt the server.
>
> Has the activation been done on the new build?
>
> --
> Cris Hanna [SBS-MVP]
> -------------------------------------------------
> Microsoft MVPs
> Independent Experts (MVPs do not work for MS)
> Real World Answers
> ---------------------------------------------------------
> Please do not contact me directly regarding issues
>
> "swalts" <swalts@discussions.microsoft.com> wrote in message news:AA5E9A95-6896-4862-A0E7-738893277297@microsoft.com...
> I'm hoping somebody has seen this error before and knows how to get by it.
>
> I have a brand new, fresh install of SBS (brought current settings over via
> a swing migration, had no issues that I can identify with that). I have
> rebuilt the server completely a few times, so I can pretty much rule out a
> bad install.
>
> At the end of the SBS Setup, I get the error: "An error occurred while
> creating user accounts. Open Active Directory Users and Computers, manually
> create a test user to verify that Active Directory is running. Rerun setup."
> I'm then prompted to restart the server, but it doesn't think it has finished
> the setup successfully and still keeps the "Continue Setup" icon on the
> desktop.
>
> Everything is functional from what I can see: Exchange, OWA, Companyweb, etc.
>
> I have included logs from that setup below. Please let me know if you'd
> like any additional information.
>
> Thanks!
>
> setup.log: everything successful except the following
>
>
> [Setup run at 16:01:10 on 03/25/08]
>
> Component Name: Server Configuration
> Version: NA
> Installation Status: Failure
> Error Message: An error occurred while creating user accounts. Open Active
> Directory Users and Computers, and manually create a test user to verify that
> Active Directory is running. Rerun Setup.
>
> errorlog.txt:
>
> [03/25/08,15:09:56] Domain Configuration: [2] copying the sbswmi.exe file to
> the temp directory failed.
> [03/25/08,15:09:58] setup.exe: [2] Could not set IR_MAINT on component:
> Updating Configuration
> [03/25/08,15:10:06] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
> [03/25/08,15:10:06] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
> [03/25/08,15:10:12] Licensing: [2] FindLinkByTarget failed to find the
> licensing link with error [-2147024894].
> [03/25/08,15:10:12] Licensing: [2] UpdateLinkPath failed to update the
> licensing link with error [-2147024893].
> [03/25/08,15:10:16] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> [03/25/08,15:10:16] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> [03/25/08,15:12:04] Server Configuration: [2] Admin: Couldn't get group
> container for [LDAP://CN=Internet Users,OU=Security
> Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
> [03/25/08,15:12:04] Server Configuration: [2] Admin: Couldn't get group
> container for [LDAP://CN=Internet Users,OU=Security
> Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
> [03/25/08,15:12:04] Server Configuration: [2] Admin: Couldn't get group
> container for [LDAP://CN=Internet Users,OU=Security
> Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
> [03/25/08,15:12:05] Server Configuration: [2] Admin: Couldn't get group
> container for [LDAP://CN=Internet Users,OU=Security
> Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
> [03/25/08,15:12:05] Server Configuration: [2] Failed to remove STS Worker
> from Domain Users with error [0x80004002].
> [03/25/08,15:12:05] Server Configuration: [2] Failed User Creation with
> [0x80004002]
> [03/25/08,15:12:05] Server Configuration: [2] Extended Error Code: [0] Error
> Text: [] Provider: [LDAP Provider]
> [03/25/08,15:12:05] Server Configuration: [2] An error occurred while
> creating user accounts. Open Active Directory Users and Computers, and
> manually create a test user to verify that Active Directory is running. Rerun
> Setup.
> [03/25/08,15:12:05] Server Configuration: [2]
> CSuiteHelpComponentRoot::PreInstall: RefreshAdmin failed with error
> [80004002]!
> [03/25/08,15:38:40] Monitoring: [2] The instance ID in monitoring reg key is
> bogus, deleting...
> [03/25/08,15:38:40] Monitoring: [2]
> RegOpenKeyEx(Software\Microsoft\Microsoft SQL Server) failed with 80070002
> [03/25/08,15:41:35] Intranet: [2] HrRegisterFaxRtExt failed in
> CClientX::DoInstall hr= [80070005]
>
> [03/25/08,15:42:13] Client Deployment: [2] Failed to set DACL to C:\Program
> Files\Microsoft Windows Small Business Server\ClientSetup\Clients [1]
> [03/25/08,15:42:13] Client Deployment: [2] Failed to set DACL to
> E:\ClientApps [1]
> [03/25/08,15:59:30] Networking: [2] Failed to stop the POP3 Connector
> service with error [80070426].
> [03/25/08,16:01:37] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {63ECC03C-3D58-4074-903D-E80CFC5BDC25}
> [03/25/08,15:53:33] setup.exe: [2] ModuleID not found in map in
> GetSetupComponentByModuleID() -- [{DA943894-7A14-4FFF-BBDC-C004FAE2310B}]
> [03/25/08,15:53:33] setup.exe: [2] ModuleID not found in map in
> GetSetupComponentByModuleID() -- [{94B7AD3E-0B63-42AC-A542-082ED1F78787}]
> [03/25/08,15:53:34] setup.exe: [2] ModuleID not found in map in
> GetSetupComponentByModuleID() -- [{ECD1A63D-DBAF-442C-BF46-904364A96B00}]
> [03/25/08,16:06:51] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {CC739A48-6034-4AA1-9A87-D79A22B6A718}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupDataFile::GetPropertyValue() failed for account information in
> ISetupManager::LoadPersistantComponentData(): filename = C:\Program
> Files\Microsoft Integration\Windows Small Business Server 2003\REBOOT.INI,
> component ID =
> {829300FF-C155-11D2-92EF-00C04F79F1A8}\{DC3074B0-7DE8-43C5-B907-E9100CB5FFF2}, property name = (null)
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupDataFile::GetPropertyValue() failed for account information in
> ISetupManager::LoadPersistantComponentData(): filename = C:\Program
> Files\Microsoft Integration\Windows Small Business Server 2003\REBOOT.INI,
> component ID =
> {829300FF-C155-11D2-92EF-00C04F79F1A8}\{F333D98A-C152-11D2-92EF-00C04F79F1A8}, property name = (null)
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {1E4B415E-4CEC-44EB-B90F-A7B3F04C8A6D}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}\{EC4C6AFB-8B58-47AB-9CF0-6B18DD37872C}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}\{3340494C-2141-4DF3-9041-7504795CDF9D}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}\{3585A6C7-38E7-4B4E-93A6-851C83F51B49}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}\{54AB0622-F0EC-4E5E-AD73-22A7606EC8E7}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}\{0842297C-8833-450E-9385-08F822AC872E}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}\{0842297C-8833-450E-9385-08F822AC872E}\{F0BC581E-B500-4BFD-9B70-6A675CFCEA92}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}\{0842297C-8833-450E-9385-08F822AC872E}\{3E8E2F1F-C54D-4C0D-9516-1843DC5D9CB3}, action id = 2
> [03/25/08,16:06:52] setup.exe: [2] ISetupManager::AddGlobalCustomProperty
> failed in ISetupManager::LoadPersistantData()
> ({df8ff64a-1967-4871-9e32-ca2f819bab81})
> [03/25/08,16:06:53] setup.exe: [2] ISetupManager::AddGlobalCustomProperty
> failed in ISetupManager::LoadPersistantData()
> ({c248d3e3-632d-4435-888a-83035c144737})
>
>

Reply With Quote
  #5  
Old 26-03-2008
swalts
 
Posts: n/a
Re: SBS Setup Error: An error occurred while creating user account

Catastrophic,

I ran through the KB842207 steps and rebooted completely. I then deleted
the accounts as directed and still got the error. Any thoughts?

Thanks,

"Catastrophic" wrote:

> Dear Swalts,
>
>
>
> Please try the following:
>
>
>
> 1. Delete Administrator Template, Mobile User Template, Power User Template,
> User
> Template, Backup User, STS Worker from MyBusiness -> Users -> SBSUsers OU.
>
> 2. Run SBS integrated setup. Under Component Selection, set Server Tools to
> Maintenance, and Administration to Reinstall.
>
>
>
> Also see and the following article:
>
>
>
> You cannot use the Fax service on a Windows Server 2003-based domain
> controller or you receive a "Permissions could not be properly configured
> for Fax Operators" error message when you run the Windows Small Business
> Server 2003 Setup program
>
> http://support.microsoft.com/default...b;EN-US;842207
>
>
>
>
>

Reply With Quote
  #6  
Old 27-03-2008
Merv Porter [SBS-MVP]
 
Posts: n/a
Re: SBS Setup Error: An error occurred while creating user account

Something to try...

Delete the templates again, then register wizchain.dll. Then run Setup
again and reinstall the Administration Tools.

Register wizchain.dll before running setup again
regsvr32 "C:\Program Files\Windows for Small Business
Server\Administration\wizchain.dll"

Run SBS integrated setup. Under Component Selection, set Server Tools to
Maintenance, and Administration to Reinstall (you may need to remove it
first, reboot and then reinstall it)..


--
Merv Porter [SBS-MVP]
============================

"swalts" <swalts@discussions.microsoft.com> wrote in message
news:88082FE5-31ED-4C37-8EF2-6DBE5C5CDB9D@microsoft.com...
> Catastrophic,
>
> I ran through the KB842207 steps and rebooted completely. I then deleted
> the accounts as directed and still got the error. Any thoughts?
>
> Thanks,
>
> "Catastrophic" wrote:
>
>> Dear Swalts,
>>
>>
>>
>> Please try the following:
>>
>>
>>
>> 1. Delete Administrator Template, Mobile User Template, Power User
>> Template,
>> User
>> Template, Backup User, STS Worker from MyBusiness -> Users -> SBSUsers
>> OU.
>>
>> 2. Run SBS integrated setup. Under Component Selection, set Server Tools
>> to
>> Maintenance, and Administration to Reinstall.
>>
>>
>>
>> Also see and the following article:
>>
>>
>>
>> You cannot use the Fax service on a Windows Server 2003-based domain
>> controller or you receive a "Permissions could not be properly configured
>> for Fax Operators" error message when you run the Windows Small Business
>> Server 2003 Setup program
>>
>> http://support.microsoft.com/default...b;EN-US;842207
>>
>>
>>
>>
>>



Reply With Quote
  #7  
Old 27-03-2008
swalts
 
Posts: n/a
RE: SBS Setup Error: An error occurred while creating user accounts...

It took a few hours with Microsoft tech support remotely connected, but the
problem was finally identified.

An OU called "Domain Users" existed at the root of the domain. When the SBS
setup wizard ran through, it was somehow looking at this OU instead of the
Domain Users group. Microsoft tech moved the OU away from the root and reran
the wizard and it finished fine.

Thanks for the help.

"swalts" wrote:

> I'm hoping somebody has seen this error before and knows how to get by it.
>
> I have a brand new, fresh install of SBS (brought current settings over via
> a swing migration, had no issues that I can identify with that). I have
> rebuilt the server completely a few times, so I can pretty much rule out a
> bad install.
>
> At the end of the SBS Setup, I get the error: "An error occurred while
> creating user accounts. Open Active Directory Users and Computers, manually
> create a test user to verify that Active Directory is running. Rerun setup."
> I'm then prompted to restart the server, but it doesn't think it has finished
> the setup successfully and still keeps the "Continue Setup" icon on the
> desktop.
>
> Everything is functional from what I can see: Exchange, OWA, Companyweb, etc.
>
> I have included logs from that setup below. Please let me know if you'd
> like any additional information.
>
> Thanks!
>
> setup.log: everything successful except the following
>
>
> [Setup run at 16:01:10 on 03/25/08]
>
> Component Name: Server Configuration
> Version: NA
> Installation Status: Failure
> Error Message: An error occurred while creating user accounts. Open Active
> Directory Users and Computers, and manually create a test user to verify that
> Active Directory is running. Rerun Setup.
>
> errorlog.txt:
>
> [03/25/08,15:09:56] Domain Configuration: [2] copying the sbswmi.exe file to
> the temp directory failed.
> [03/25/08,15:09:58] setup.exe: [2] Could not set IR_MAINT on component:
> Updating Configuration
> [03/25/08,15:10:06] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
> [03/25/08,15:10:06] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
> [03/25/08,15:10:12] Licensing: [2] FindLinkByTarget failed to find the
> licensing link with error [-2147024894].
> [03/25/08,15:10:12] Licensing: [2] UpdateLinkPath failed to update the
> licensing link with error [-2147024893].
> [03/25/08,15:10:16] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> [03/25/08,15:10:16] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
> [03/25/08,15:12:04] Server Configuration: [2] Admin: Couldn't get group
> container for [LDAP://CN=Internet Users,OU=Security
> Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
> [03/25/08,15:12:04] Server Configuration: [2] Admin: Couldn't get group
> container for [LDAP://CN=Internet Users,OU=Security
> Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
> [03/25/08,15:12:04] Server Configuration: [2] Admin: Couldn't get group
> container for [LDAP://CN=Internet Users,OU=Security
> Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
> [03/25/08,15:12:05] Server Configuration: [2] Admin: Couldn't get group
> container for [LDAP://CN=Internet Users,OU=Security
> Groups,OU=MyBusiness,DC=FMFECPA,DC=LOCAL]
> [03/25/08,15:12:05] Server Configuration: [2] Failed to remove STS Worker
> from Domain Users with error [0x80004002].
> [03/25/08,15:12:05] Server Configuration: [2] Failed User Creation with
> [0x80004002]
> [03/25/08,15:12:05] Server Configuration: [2] Extended Error Code: [0] Error
> Text: [] Provider: [LDAP Provider]
> [03/25/08,15:12:05] Server Configuration: [2] An error occurred while
> creating user accounts. Open Active Directory Users and Computers, and
> manually create a test user to verify that Active Directory is running. Rerun
> Setup.
> [03/25/08,15:12:05] Server Configuration: [2]
> CSuiteHelpComponentRoot::PreInstall: RefreshAdmin failed with error
> [80004002]!
> [03/25/08,15:38:40] Monitoring: [2] The instance ID in monitoring reg key is
> bogus, deleting...
> [03/25/08,15:38:40] Monitoring: [2]
> RegOpenKeyEx(Software\Microsoft\Microsoft SQL Server) failed with 80070002
> [03/25/08,15:41:35] Intranet: [2] HrRegisterFaxRtExt failed in
> CClientX::DoInstall hr= [80070005]
>
> [03/25/08,15:42:13] Client Deployment: [2] Failed to set DACL to C:\Program
> Files\Microsoft Windows Small Business Server\ClientSetup\Clients [1]
> [03/25/08,15:42:13] Client Deployment: [2] Failed to set DACL to
> E:\ClientApps [1]
> [03/25/08,15:59:30] Networking: [2] Failed to stop the POP3 Connector
> service with error [80070426].
> [03/25/08,16:01:37] WizardUI: [2] ISetupManager::GetGlobalCustomProperty()
> failed in CPageBase::GetGlobalProperty(): GUID =
> {63ECC03C-3D58-4074-903D-E80CFC5BDC25}
> [03/25/08,15:53:33] setup.exe: [2] ModuleID not found in map in
> GetSetupComponentByModuleID() -- [{DA943894-7A14-4FFF-BBDC-C004FAE2310B}]
> [03/25/08,15:53:33] setup.exe: [2] ModuleID not found in map in
> GetSetupComponentByModuleID() -- [{94B7AD3E-0B63-42AC-A542-082ED1F78787}]
> [03/25/08,15:53:34] setup.exe: [2] ModuleID not found in map in
> GetSetupComponentByModuleID() -- [{ECD1A63D-DBAF-442C-BF46-904364A96B00}]
> [03/25/08,16:06:51] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {CC739A48-6034-4AA1-9A87-D79A22B6A718}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupDataFile::GetPropertyValue() failed for account information in
> ISetupManager::LoadPersistantComponentData(): filename = C:\Program
> Files\Microsoft Integration\Windows Small Business Server 2003\REBOOT.INI,
> component ID =
> {829300FF-C155-11D2-92EF-00C04F79F1A8}\{DC3074B0-7DE8-43C5-B907-E9100CB5FFF2}, property name = (null)
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupDataFile::GetPropertyValue() failed for account information in
> ISetupManager::LoadPersistantComponentData(): filename = C:\Program
> Files\Microsoft Integration\Windows Small Business Server 2003\REBOOT.INI,
> component ID =
> {829300FF-C155-11D2-92EF-00C04F79F1A8}\{F333D98A-C152-11D2-92EF-00C04F79F1A8}, property name = (null)
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {1E4B415E-4CEC-44EB-B90F-A7B3F04C8A6D}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}\{EC4C6AFB-8B58-47AB-9CF0-6B18DD37872C}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}\{3340494C-2141-4DF3-9041-7504795CDF9D}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}\{3585A6C7-38E7-4B4E-93A6-851C83F51B49}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}\{54AB0622-F0EC-4E5E-AD73-22A7606EC8E7}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}\{0842297C-8833-450E-9385-08F822AC872E}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}\{0842297C-8833-450E-9385-08F822AC872E}\{F0BC581E-B500-4BFD-9B70-6A675CFCEA92}, action id = 2
> [03/25/08,16:06:52] Microsoft Integration: [2]
> ISetupComponent::SetInstallActionByUniqueID() failed in
> ISetupManager::LoadPersistantComponentData(): component name =
> {D6F52195-649D-4FAD-B43D-F4618503CFB2}\{0842297C-8833-450E-9385-08F822AC872E}\{3E8E2F1F-C54D-4C0D-9516-1843DC5D9CB3}, action id = 2
> [03/25/08,16:06:52] setup.exe: [2] ISetupManager::AddGlobalCustomProperty
> failed in ISetupManager::LoadPersistantData()
> ({df8ff64a-1967-4871-9e32-ca2f819bab81})
> [03/25/08,16:06:53] setup.exe: [2] ISetupManager::AddGlobalCustomProperty
> failed in ISetupManager::LoadPersistantData()
> ({c248d3e3-632d-4435-888a-83035c144737})
>
>

Reply With Quote
  #8  
Old 18-08-2008
Member
 
Join Date: Aug 2008
Posts: 1
RE: SBS Setup Error: An error occurred while creating user accounts...

Hi All

I have had a similar problem and wanted to post the reply. The problem was that SBS Setup was never completed 2 years ago when the server was first built. I tried to re-run the setup but as SP2 had been installed the setup was failing.

To get round this issue, I did what Merv Porter suggested, with a difference.

Deleted the user templates from the SBS Users OU
Created an OU in the domain root called ZZ and moved all existing objects from the SBS Users OU into the new OU.
Copied wizchain.dll from SBS CD1 into the "C:\Program Files\Windows for Small Business Server\Administration\"
Register the DLL regsvr32 "C:\Program Files\Windows for Small Business Server\Administration\wizchain.dll"
Re-run the setup.
Re-booted the server.

During the setup you may receive a .Net Framework 1.1 error, I clicked OK and the setup completed.

Hope this proves to be useful!

Cheers

Paul
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