Global Address List question

My customer has SBS2003. All works fine. Question: The default GAL includes
only the company's employees. There is a public folder called CCM Contacts
that contains all the contacts for the business. When you create a new email
via Outlook 2003, click to: , the default lookup is for the GAL. How do I
setup this CCM Contacts folder to be the default lookup? They have to drill
down to open the contact list. Probably simple but escaping my little head.

Thanks
--
Adam Gitow
Computer Works
MCSE, CNE, A+, I-Net+, Network+

First, in the properties of the public folder, make sure the option is
checked to show the folder as an e-mail address book. This has to be done
in each mail profile.

Then in Outlook, go to Tools -> Address Book -> Tools again -> Options.
Select to show the public folder first, but for "check names in the
following order," I recommend GAL first, PF second.

You may have to restart Outlook and/or Word to make the setting take effect.
(You can customize a Word toolbar to show the Insert Address command to
enter contact names and addresses into Word docs, a very cool feature if
you're sending letters to people in your address book).

"ComputerWorks" <ComputerWorks@discussions.microsoft.com> wrote in message
news:17C8D5CC-F05C-4F02-A774-5811BD9610D2@microsoft.com...
> My customer has SBS2003. All works fine. Question: The default GAL
> includes
> only the company's employees. There is a public folder called CCM Contacts
> that contains all the contacts for the business. When you create a new
> email
> via Outlook 2003, click to: , the default lookup is for the GAL. How do I
> setup this CCM Contacts folder to be the default lookup? They have to
> drill
> down to open the contact list. Probably simple but escaping my little
> head.
>
> Thanks
> --
> Adam Gitow
> Computer Works
> MCSE, CNE, A+, I-Net+, Network+

You can do that in each Outlook individually. Select 'Tools', and then
'Address Book'. Click on 'Tools' and then 'Options'. Under the 'Show this
address list first:' select your custom list.


--
Costas


"ComputerWorks" <ComputerWorks@discussions.microsoft.com> wrote in message
news:17C8D5CC-F05C-4F02-A774-5811BD9610D2@microsoft.com...
> My customer has SBS2003. All works fine. Question: The default GAL
> includes
> only the company's employees. There is a public folder called CCM Contacts
> that contains all the contacts for the business. When you create a new
> email
> via Outlook 2003, click to: , the default lookup is for the GAL. How do I
> setup this CCM Contacts folder to be the default lookup? They have to
> drill
> down to open the contact list. Probably simple but escaping my little
> head.
>
> Thanks
> --
> Adam Gitow
> Computer Works
> MCSE, CNE, A+, I-Net+, Network+