Backup Question

I have posted this information before but I now have some updated infromation
I use the SBS 2003 backup software and it keeps failing it used to be that
the backup would work for a few days then fail and keep failing until you
restarted the server and after that the backup would start working again, now
it is not working at all it has been over six days since a backup has been
done. If anyone can help it would be appreciated. Here is also my backup
log: Thanks in advance, Anthony


4/28/2005 11:00 PM
-------------------------------
Date: 4/28/2005
Time: 11:00 PM
User: SYSTEM
-------------------------------

Backup Runner started.
Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft Windows
Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup
created on 4/28/2005 at 11:00 PM" /v:yes /r:no /rs:no /hc:off /m normal /j
"Small Business Server Backup Job" /l:s /f "E:\Backup Files\Small Business
Server Backup (03).bkf" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup08.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (03).bkf created 4/28/2005 at
11:00 PM"


Error returned while creating the volume shadow copy:800423f2
Reverting to non-shadow copy backup mode.
Backup of "C: "
Backup set #1 on media #1
Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
Media name: "Small Business Server Backup (03).bkf created 4/28/2005 at
11:00 PM"

Backup Type: Normal

Backup started on 4/28/2005 at 11:07 PM.
Warning: Unable to open "C:\Documents and Settings\All Users\Application
Data\Microsoft\Windows NT\MSFax\ActivityLog\InboxLOG.txt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\All Users\Application
Data\Microsoft\Windows NT\MSFax\ActivityLog\OutboxLOG.txt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and
Settings\LocalService\Cookies\index.dat" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\LocalService\Local
Settings\History\History.IE5\index.dat" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\LocalService\Local
Settings\Temporary Internet Files\Content.IE5\index.dat" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program
Files\Exchsrvr\ARSERVER.log\20050429.log" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Exchsrvr\bin\store.fcl" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Exchsrvr\MDBDATA\E00.log" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Exchsrvr\MDBDATA\E00tmp.log" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Exchsrvr\MDBDATA\priv1.edb" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Exchsrvr\MDBDATA\priv1.stm" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Exchsrvr\MDBDATA\pub1.edb" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Exchsrvr\MDBDATA\pub1.stm" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Exchsrvr\MDBDATA\tmp.edb" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\master.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\mastlog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\model.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\modellog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\msdbdata.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\msdblog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\tempdb.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\templog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\LOG\ERRORLOG" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\LOG\SQLAGENT.OUT" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\master.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\mastlog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\model.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\modellog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\msdbdata.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\msdblog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\STS_ARSERVER_1.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\STS_ARSERVER_1_log.LDF" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\STS_Config.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\STS_Config_log.LDF" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\tempdb.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\Data\templog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Microsoft SQL
Server\MSSQL$SHAREPOINT\LOG\ERRORLOG" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\security\logs\scepol.log" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\h323log.txt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\hmdebug.log" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\config\AppEvent.Evt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\config\DnsEvent.Evt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\config\NTDS.Evt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\config\NtFrs.Evt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\config\SecEvent.Evt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\config\SysEvent.Evt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\dhcp\dhcp.mdb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\dhcp\DhcpSrvLog-Thu.log" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\dhcp\j50.log" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\dhcp\j50tmp.log" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\dhcp\tmp.edb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\LogFiles\IN050427.log" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\LogFiles\HTTPERR\httperr1.log"
- skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\wins\j50.log" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\wins\wins.mdb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\wins\winstmp.mdb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\Temp\LB23.tmp" - skipped.
Reason: Access is denied.


Warning: Unable to open "C:\WINDOWS\Temp\LB24.tmp" - skipped.
Reason: Access is denied.


Backup completed on 4/28/2005 at 11:24 PM.
Directories: 4220
Files: 40153
Bytes: 5,600,385,752
Time: 16 minutes and 41 seconds
Backup of "E: BACK-UP"
Backup set #2 on media #1
Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
Media name: "Small Business Server Backup (03).bkf created 4/28/2005 at
11:00 PM"

Backup Type: Normal

Backup started on 4/28/2005 at 11:24 PM.
Backup completed on 4/28/2005 at 11:24 PM.
Directories: 7
Files: 4
Bytes: 22,486
Time: 1 second
Backup of "ARSERVER\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
Media name: "Small Business Server Backup (03).bkf created 4/28/2005 at
11:00 PM"

Backup Type: Normal

Backup started on 4/28/2005 at 11:24 PM.
Backup completed on 4/28/2005 at 11:24 PM.
Directories: 4
Files: 5
Bytes: 59,810,606
Time: 14 seconds
Backup of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
Media name: "Small Business Server Backup (03).bkf created 4/28/2005 at
11:00 PM"

Backup Type: Copy

Backup started on 4/28/2005 at 11:24 PM.
Backup completed on 4/28/2005 at 11:25 PM.
Directories: 259
Files: 2600
Bytes: 492,128,042
Time: 1 minute and 6 seconds

----------------------

Verify Status
Operation: Verify After Backup
Active backup destination: File
Active backup destination: E:\Backup Files\Small Business Server Backup
(03).bkf

Verify of "C:"
Backup set #1 on media #1
Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
Verify started on 4/28/2005 at 11:25 PM.
Verify completed on 4/28/2005 at 11:30 PM.
Directories: 4220
Files: 40153
Different: 0
Bytes: 5,600,385,752
Time: 4 minutes and 30 seconds

Verify of "E:"
Backup set #2 on media #1
Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
Verify started on 4/28/2005 at 11:30 PM.
Verify completed on 4/28/2005 at 11:30 PM.
Directories: 7
Files: 4
Different: 0
Bytes: 22,486
Time: 1 second

Verify of "ARSERVER\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
Verify started on 4/28/2005 at 11:30 PM.
Verify completed on 4/28/2005 at 11:30 PM.
Directories: 4
Files: 0
Different: 0
Bytes: 59,810,606
Time: 2 seconds

Verify of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
Verify started on 4/28/2005 at 11:30 PM.
Verify completed on 4/28/2005 at 11:30 PM.
Directories: 259
Files: 2600
Different: 0
Bytes: 492,128,042
Time: 19 seconds

----------------------

=======================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with errors.

For more information about failed backups, see the article on
troubleshooting your backup at the following Web page:
http://go.microsoft.com/fwlink/?LinkId=18414

Backup ended at Thursday, April 28, 2005 11:30 PM
Backup Runner finished.

Hi Anthony,

Check this out:

826936 Time-Out Errors Occur in Volume Shadow Copy Service Writers, and
Shadow
http://support.microsoft.com/?id=826936

--
Regards,

Marina
Microsoft SBS-MVP
One of the Magical M&M's

"Anthony" <Anthony@discussions.microsoft.com> schreef in bericht
news:55C5AFAC-6C19-4061-8BAB-70604B923A59@microsoft.com...
> I have posted this information before but I now have some updated
infromation
> I use the SBS 2003 backup software and it keeps failing it used to be that
> the backup would work for a few days then fail and keep failing until you
> restarted the server and after that the backup would start working again,
now
> it is not working at all it has been over six days since a backup has been
> done. If anyone can help it would be appreciated. Here is also my backup
> log: Thanks in advance, Anthony
>
>
> 4/28/2005 11:00 PM
> -------------------------------
> Date: 4/28/2005
> Time: 11:00 PM
> User: SYSTEM
> -------------------------------
>
> Backup Runner started.
> Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft
Windows
> Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS
Backup
> created on 4/28/2005 at 11:00 PM" /v:yes /r:no /rs:no /hc:off /m normal /j
> "Small Business Server Backup Job" /l:s /f "E:\Backup Files\Small Business
> Server Backup (03).bkf" /UM
> NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
> Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup08.log
> =====================<BEGIN NTBACKUP LOG FILE>=====================
> Backup Status
> Operation: Backup
> Active backup destination: File
> Media name: "Small Business Server Backup (03).bkf created 4/28/2005 at
> 11:00 PM"
>
>
> Error returned while creating the volume shadow copy:800423f2
> Reverting to non-shadow copy backup mode.
> Backup of "C: "
> Backup set #1 on media #1
> Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
> Media name: "Small Business Server Backup (03).bkf created 4/28/2005 at
> 11:00 PM"
>
> Backup Type: Normal
>
> Backup started on 4/28/2005 at 11:07 PM.
> Warning: Unable to open "C:\Documents and Settings\All Users\Application
> Data\Microsoft\Windows NT\MSFax\ActivityLog\InboxLOG.txt" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Documents and Settings\All Users\Application
> Data\Microsoft\Windows NT\MSFax\ActivityLog\OutboxLOG.txt" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Documents and
> Settings\LocalService\Cookies\index.dat" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Documents and Settings\LocalService\Local
> Settings\History\History.IE5\index.dat" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Documents and Settings\LocalService\Local
> Settings\Temporary Internet Files\Content.IE5\index.dat" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program
> Files\Exchsrvr\ARSERVER.log\20050429.log" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\bin\store.fcl" -
skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\MDBDATA\E00.log" -
> skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\MDBDATA\E00tmp.log" -
> skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\MDBDATA\priv1.edb" -
> skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\MDBDATA\priv1.stm" -
> skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\MDBDATA\pub1.edb" -
> skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\MDBDATA\pub1.stm" -
> skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\MDBDATA\tmp.edb" -
> skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SBSMONITORING\Data\master.mdf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SBSMONITORING\Data\mastlog.ldf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SBSMONITORING\Data\model.mdf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SBSMONITORING\Data\modellog.ldf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SBSMONITORING\Data\msdbdata.mdf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SBSMONITORING\Data\msdblog.ldf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SBSMONITORING\Data\tempdb.mdf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SBSMONITORING\Data\templog.ldf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SBSMONITORING\LOG\ERRORLOG" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SBSMONITORING\LOG\SQLAGENT.OUT" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SHAREPOINT\Data\master.mdf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SHAREPOINT\Data\mastlog.ldf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SHAREPOINT\Data\model.mdf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SHAREPOINT\Data\modellog.ldf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SHAREPOINT\Data\msdbdata.mdf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SHAREPOINT\Data\msdblog.ldf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SHAREPOINT\Data\STS_ARSERVER_1.mdf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SHAREPOINT\Data\STS_ARSERVER_1_log.LDF" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SHAREPOINT\Data\STS_Config.mdf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SHAREPOINT\Data\STS_Config_log.LDF" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SHAREPOINT\Data\tempdb.mdf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SHAREPOINT\Data\templog.ldf" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\Program Files\Microsoft SQL
> Server\MSSQL$SHAREPOINT\LOG\ERRORLOG" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\security\logs\scepol.log" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\h323log.txt" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\hmdebug.log" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\config\AppEvent.Evt" -
skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\config\DnsEvent.Evt" -
skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\config\NTDS.Evt" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\config\NtFrs.Evt" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\config\SecEvent.Evt" -
skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\config\SysEvent.Evt" -
skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\dhcp\dhcp.mdb" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\dhcp\DhcpSrvLog-Thu.log" -
> skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\dhcp\j50.log" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\dhcp\j50tmp.log" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\dhcp\tmp.edb" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\LogFiles\IN050427.log" -
> skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open
"C:\WINDOWS\system32\LogFiles\HTTPERR\httperr1.log"
> - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\wins\j50.log" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\wins\wins.mdb" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\system32\wins\winstmp.mdb" - skipped.
> Reason: The process cannot access the file because it is being used by
> another process.
>
>
> Warning: Unable to open "C:\WINDOWS\Temp\LB23.tmp" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\WINDOWS\Temp\LB24.tmp" - skipped.
> Reason: Access is denied.
>
>
> Backup completed on 4/28/2005 at 11:24 PM.
> Directories: 4220
> Files: 40153
> Bytes: 5,600,385,752
> Time: 16 minutes and 41 seconds
> Backup of "E: BACK-UP"
> Backup set #2 on media #1
> Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
> Media name: "Small Business Server Backup (03).bkf created 4/28/2005 at
> 11:00 PM"
>
> Backup Type: Normal
>
> Backup started on 4/28/2005 at 11:24 PM.
> Backup completed on 4/28/2005 at 11:24 PM.
> Directories: 7
> Files: 4
> Bytes: 22,486
> Time: 1 second
> Backup of "ARSERVER\Microsoft Information Store\First Storage Group"
> Backup set #3 on media #1
> Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
> Media name: "Small Business Server Backup (03).bkf created 4/28/2005 at
> 11:00 PM"
>
> Backup Type: Normal
>
> Backup started on 4/28/2005 at 11:24 PM.
> Backup completed on 4/28/2005 at 11:24 PM.
> Directories: 4
> Files: 5
> Bytes: 59,810,606
> Time: 14 seconds
> Backup of "System State"
> Backup set #4 on media #1
> Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
> Media name: "Small Business Server Backup (03).bkf created 4/28/2005 at
> 11:00 PM"
>
> Backup Type: Copy
>
> Backup started on 4/28/2005 at 11:24 PM.
> Backup completed on 4/28/2005 at 11:25 PM.
> Directories: 259
> Files: 2600
> Bytes: 492,128,042
> Time: 1 minute and 6 seconds
>
> ----------------------
>
> Verify Status
> Operation: Verify After Backup
> Active backup destination: File
> Active backup destination: E:\Backup Files\Small Business Server Backup
> (03).bkf
>
> Verify of "C:"
> Backup set #1 on media #1
> Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
> Verify started on 4/28/2005 at 11:25 PM.
> Verify completed on 4/28/2005 at 11:30 PM.
> Directories: 4220
> Files: 40153
> Different: 0
> Bytes: 5,600,385,752
> Time: 4 minutes and 30 seconds
>
> Verify of "E:"
> Backup set #2 on media #1
> Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
> Verify started on 4/28/2005 at 11:30 PM.
> Verify completed on 4/28/2005 at 11:30 PM.
> Directories: 7
> Files: 4
> Different: 0
> Bytes: 22,486
> Time: 1 second
>
> Verify of "ARSERVER\Microsoft Information Store\First Storage Group"
> Backup set #3 on media #1
> Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
> Verify started on 4/28/2005 at 11:30 PM.
> Verify completed on 4/28/2005 at 11:30 PM.
> Directories: 4
> Files: 0
> Different: 0
> Bytes: 59,810,606
> Time: 2 seconds
>
> Verify of "System State"
> Backup set #4 on media #1
> Backup description: "SBS Backup created on 4/28/2005 at 11:00 PM"
> Verify started on 4/28/2005 at 11:30 PM.
> Verify completed on 4/28/2005 at 11:30 PM.
> Directories: 259
> Files: 2600
> Different: 0
> Bytes: 492,128,042
> Time: 19 seconds
>
> ----------------------
>
> =======================<END NTBACKUP LOG FILE>=====================
> NTBackup finished the backup with errors.
>
> For more information about failed backups, see the article on
> troubleshooting your backup at the following Web page:
> http://go.microsoft.com/fwlink/?LinkId=18414
>
> Backup ended at Thursday, April 28, 2005 11:30 PM
> Backup Runner finished.
>
>

Hi Anthony,

Thanks for your posting and thank Marina for the answer.

Marina is quite right, you can solve this problem by install the following
hotfix:

A Volume Shadow Copy Service (VSS) update package is available for Windows
Server 2003
http://support.microsoft.com/?id=833167

For more information about the SBS Backup Wizard for backing up/restoring
on the SBS server

Backup and Restore Whitepaper:
http://download.microsoft.com/downlo...a-8eb7-26300d6
2bcc9/BKU_BkupRstr.doc

Backup Operation Fails When You Back Up Exchange Server 2003 Databases and
System State Information at the Same Time
http://support.microsoft.com/default...b;en-us;820272

If there is anything else that I can do for you, please feel free to
contact me, and I will be happy to help!

Best regards,

Jerry Zhao (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

Hi, I have exactly the same problem, but I use Veritas Backup Exec 9.1, and
it is completely upto date.
Veritas pointed us to a Windows VSS problem and asked us to contact
Microsoft to obtain a hotfix for the problem. I have checked out the Article
and hotfix recommended, but I have Windows SBS 2003 Premium and I rang
Microsoft to obtain this hotfix and they won't give it to me because the
article does not say that it is compatible with this version.
Do you know of any other hotfix that would be applicable to SBS 2003 premium
that would help us get our backups running properly? I have searched
everywhere and can't find this. In the mean time all our backups fail
because of the Shadow Copy Components.
Thanks in advance,
Mon

"Jerry zhao (MSFT)" wrote:

> Hi Anthony,
>
> Thanks for your posting and thank Marina for the answer.
>
> Marina is quite right, you can solve this problem by install the following
> hotfix:
>
> A Volume Shadow Copy Service (VSS) update package is available for Windows
> Server 2003
> http://support.microsoft.com/?id=833167
>
> For more information about the SBS Backup Wizard for backing up/restoring
> on the SBS server
>
> Backup and Restore Whitepaper:
> http://download.microsoft.com/downlo...a-8eb7-26300d6
> 2bcc9/BKU_BkupRstr.doc
>
> Backup Operation Fails When You Back Up Exchange Server 2003 Databases and
> System State Information at the Same Time
> http://support.microsoft.com/default...b;en-us;820272
>
> If there is anything else that I can do for you, please feel free to
> contact me, and I will be happy to help!
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
>

Hi Mon,

Call again. That fix is for W2k3 server and SBS 2003 is based on that.

--
Regards,

Marina
Microsoft SBS-MVP
One of the Magical M&M's

"Mon" <Mon@discussions.microsoft.com> schreef in bericht
news:DE0EA486-9439-4B5A-BFAC-0800D2A20ED7@microsoft.com...
> Hi, I have exactly the same problem, but I use Veritas Backup Exec 9.1,
and
> it is completely upto date.
> Veritas pointed us to a Windows VSS problem and asked us to contact
> Microsoft to obtain a hotfix for the problem. I have checked out the
Article
> and hotfix recommended, but I have Windows SBS 2003 Premium and I rang
> Microsoft to obtain this hotfix and they won't give it to me because the
> article does not say that it is compatible with this version.
> Do you know of any other hotfix that would be applicable to SBS 2003
premium
> that would help us get our backups running properly? I have searched
> everywhere and can't find this. In the mean time all our backups fail
> because of the Shadow Copy Components.
> Thanks in advance,
> Mon
>
> "Jerry zhao (MSFT)" wrote:
>
> > Hi Anthony,
> >
> > Thanks for your posting and thank Marina for the answer.
> >
> > Marina is quite right, you can solve this problem by install the
following
> > hotfix:
> >
> > A Volume Shadow Copy Service (VSS) update package is available for
Windows
> > Server 2003
> > http://support.microsoft.com/?id=833167
> >
> > For more information about the SBS Backup Wizard for backing
up/restoring
> > on the SBS server
> >
> > Backup and Restore Whitepaper:
> >
http://download.microsoft.com/downlo...a-8eb7-26300d6
> > 2bcc9/BKU_BkupRstr.doc
> >
> > Backup Operation Fails When You Back Up Exchange Server 2003 Databases
and
> > System State Information at the Same Time
> > http://support.microsoft.com/default...b;en-us;820272
> >
> > If there is anything else that I can do for you, please feel free to
> > contact me, and I will be happy to help!
> >
> > Best regards,
> >
> > Jerry Zhao (MSFT)
> >
> > Microsoft CSS Online Newsgroup Support
> >
> > Get Secure! - www.microsoft.com/security
> >
> > =====================================================
> > When responding to posts, please "Reply to Group" via your newsreader so
> > that others may learn and benefit from your issue.
> > =====================================================
> > This posting is provided "AS IS" with no warranties, and confers no
rights.
> >
> >
> >
> >

Hi Marina,
I got the fix from Microsoft but unfortunately has not solved the problem.
Every backup fails and gives the same error message. I don't know what to do
anymore, do you know of any other fix that is out there? I have searched and
found nothing.
Veritas point the finger at Microsoft.
Thanks.
Mon.

"Marina Roos [SBS-MVP]" wrote:

> Hi Mon,
>
> Call again. That fix is for W2k3 server and SBS 2003 is based on that.
>
> --
> Regards,
>
> Marina
> Microsoft SBS-MVP
> One of the Magical M&M's
>
> "Mon" <Mon@discussions.microsoft.com> schreef in bericht
> news:DE0EA486-9439-4B5A-BFAC-0800D2A20ED7@microsoft.com...
> > Hi, I have exactly the same problem, but I use Veritas Backup Exec 9.1,
> and
> > it is completely upto date.
> > Veritas pointed us to a Windows VSS problem and asked us to contact
> > Microsoft to obtain a hotfix for the problem. I have checked out the
> Article
> > and hotfix recommended, but I have Windows SBS 2003 Premium and I rang
> > Microsoft to obtain this hotfix and they won't give it to me because the
> > article does not say that it is compatible with this version.
> > Do you know of any other hotfix that would be applicable to SBS 2003
> premium
> > that would help us get our backups running properly? I have searched
> > everywhere and can't find this. In the mean time all our backups fail
> > because of the Shadow Copy Components.
> > Thanks in advance,
> > Mon
> >
> > "Jerry zhao (MSFT)" wrote:
> >
> > > Hi Anthony,
> > >
> > > Thanks for your posting and thank Marina for the answer.
> > >
> > > Marina is quite right, you can solve this problem by install the
> following
> > > hotfix:
> > >
> > > A Volume Shadow Copy Service (VSS) update package is available for
> Windows
> > > Server 2003
> > > http://support.microsoft.com/?id=833167
> > >
> > > For more information about the SBS Backup Wizard for backing
> up/restoring
> > > on the SBS server
> > >
> > > Backup and Restore Whitepaper:
> > >
> http://download.microsoft.com/downlo...a-8eb7-26300d6
> > > 2bcc9/BKU_BkupRstr.doc
> > >
> > > Backup Operation Fails When You Back Up Exchange Server 2003 Databases
> and
> > > System State Information at the Same Time
> > > http://support.microsoft.com/default...b;en-us;820272
> > >
> > > If there is anything else that I can do for you, please feel free to
> > > contact me, and I will be happy to help!
> > >
> > > Best regards,
> > >
> > > Jerry Zhao (MSFT)
> > >
> > > Microsoft CSS Online Newsgroup Support
> > >
> > > Get Secure! - www.microsoft.com/security
> > >
> > > =====================================================
> > > When responding to posts, please "Reply to Group" via your newsreader so
> > > that others may learn and benefit from your issue.
> > > =====================================================
> > > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> > >
> > >
> > >
> > >
>
>
>

Hi Mon,

Thanks for using SBS newsgroup.

Generally, we answer one question per post in the newsgroups. Since the
resolution provided in the previous post has not helped you, it must be a
different issue. In order to concentrate fully on the new issue we ask that
you post it as a separate thread. That way each issue can receive full
attention and will also make the thread more clear and consistent for
others reference.

Please feel free to open a new post for this issue and we will be very glad
to work with you.

Best regards,

Jerry Zhao (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

Uh, Jerry, sorry mate, but that is not very helpful at all. And generally we
don't care about how many questions are asked in a posting.

You agreed with me that Mon should install the hotfix. Now that the hotfix
is failing, you ask him/her to post in a new thread??

--
Regards,

Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum:
http://www.smallbizserver.net/Default.aspx?tabid=53

"Jerry zhao (MSFT)" <v-jerryz@online.microsoft.com> schreef in bericht
news:PuFrCpsWFHA.2716@TK2MSFTNGXA01.phx.gbl...
> Hi Mon,
>
> Thanks for using SBS newsgroup.
>
> Generally, we answer one question per post in the newsgroups. Since the
> resolution provided in the previous post has not helped you, it must be a
> different issue. In order to concentrate fully on the new issue we ask
that
> you post it as a separate thread. That way each issue can receive full
> attention and will also make the thread more clear and consistent for
> others reference.
>
> Please feel free to open a new post for this issue and we will be very
glad
> to work with you.
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>
>

Uh, Jerry, sorry mate, but that is not very helpful at all. And generally we
don't care about how many questions are asked in a posting.

You agreed with me that Mon should install the hotfix. Now that the hotfix
is failing, you ask him/her to post in a new thread??

--
Regards,

Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum:
http://www.smallbizserver.net/Default.aspx?tabid=53

"Jerry zhao (MSFT)" <v-jerryz@online.microsoft.com> schreef in bericht
news:PuFrCpsWFHA.2716@TK2MSFTNGXA01.phx.gbl...
> Hi Mon,
>
> Thanks for using SBS newsgroup.
>
> Generally, we answer one question per post in the newsgroups. Since the
> resolution provided in the previous post has not helped you, it must be a
> different issue. In order to concentrate fully on the new issue we ask
that
> you post it as a separate thread. That way each issue can receive full
> attention and will also make the thread more clear and consistent for
> others reference.
>
> Please feel free to open a new post for this issue and we will be very
glad
> to work with you.
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>
>

Uh, Jerry, sorry mate, but that is not very helpful at all. And generally we
don't care about how many questions are asked in a posting.

You agreed with me that Mon should install the hotfix. Now that the hotfix
is failing, you ask him/her to post in a new thread??

--
Regards,

Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum:
http://www.smallbizserver.net/Default.aspx?tabid=53

"Jerry zhao (MSFT)" <v-jerryz@online.microsoft.com> schreef in bericht
news:PuFrCpsWFHA.2716@TK2MSFTNGXA01.phx.gbl...
> Hi Mon,
>
> Thanks for using SBS newsgroup.
>
> Generally, we answer one question per post in the newsgroups. Since the
> resolution provided in the previous post has not helped you, it must be a
> different issue. In order to concentrate fully on the new issue we ask
that
> you post it as a separate thread. That way each issue can receive full
> attention and will also make the thread more clear and consistent for
> others reference.
>
> Please feel free to open a new post for this issue and we will be very
glad
> to work with you.
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>
>

Hi Mon,

If you had to call MS to get this hotfix, and it isn't doing what it is
supposed to do, you should be able to call back and ask about it.
I have lost the history of the thread, so I can't remember which exact error
message you had. What hardware are you using? Are the SQL databases in
simple mode (if you have SQL server installed)?

--
Regards,

Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum:
http://www.smallbizserver.net/Default.aspx?tabid=53

"Mon" <Mon@discussions.microsoft.com> schreef in bericht
news:A5D4EEA6-0F9E-43BB-95FD-3171A565C2DD@microsoft.com...
> Hi Marina,
> I got the fix from Microsoft but unfortunately has not solved the problem.
> Every backup fails and gives the same error message. I don't know what to
do
> anymore, do you know of any other fix that is out there? I have searched
and
> found nothing.
> Veritas point the finger at Microsoft.
> Thanks.
> Mon.
>
> "Marina Roos [SBS-MVP]" wrote:
>
> > Hi Mon,
> >
> > Call again. That fix is for W2k3 server and SBS 2003 is based on that.
> >
> > --
> > Regards,
> >
> > Marina
> > Microsoft SBS-MVP
> > One of the Magical M&M's
> >
> > "Mon" <Mon@discussions.microsoft.com> schreef in bericht
> > news:DE0EA486-9439-4B5A-BFAC-0800D2A20ED7@microsoft.com...
> > > Hi, I have exactly the same problem, but I use Veritas Backup Exec
9.1,
> > and
> > > it is completely upto date.
> > > Veritas pointed us to a Windows VSS problem and asked us to contact
> > > Microsoft to obtain a hotfix for the problem. I have checked out the
> > Article
> > > and hotfix recommended, but I have Windows SBS 2003 Premium and I rang
> > > Microsoft to obtain this hotfix and they won't give it to me because
the
> > > article does not say that it is compatible with this version.
> > > Do you know of any other hotfix that would be applicable to SBS 2003
> > premium
> > > that would help us get our backups running properly? I have searched
> > > everywhere and can't find this. In the mean time all our backups fail
> > > because of the Shadow Copy Components.
> > > Thanks in advance,
> > > Mon
> > >
> > > "Jerry zhao (MSFT)" wrote:
> > >
> > > > Hi Anthony,
> > > >
> > > > Thanks for your posting and thank Marina for the answer.
> > > >
> > > > Marina is quite right, you can solve this problem by install the
> > following
> > > > hotfix:
> > > >
> > > > A Volume Shadow Copy Service (VSS) update package is available for
> > Windows
> > > > Server 2003
> > > > http://support.microsoft.com/?id=833167
> > > >
> > > > For more information about the SBS Backup Wizard for backing
> > up/restoring
> > > > on the SBS server
> > > >
> > > > Backup and Restore Whitepaper:
> > > >
> >
http://download.microsoft.com/downlo...a-8eb7-26300d6
> > > > 2bcc9/BKU_BkupRstr.doc
> > > >
> > > > Backup Operation Fails When You Back Up Exchange Server 2003
Databases
> > and
> > > > System State Information at the Same Time
> > > > http://support.microsoft.com/default...b;en-us;820272
> > > >
> > > > If there is anything else that I can do for you, please feel free to
> > > > contact me, and I will be happy to help!
> > > >
> > > > Best regards,
> > > >
> > > > Jerry Zhao (MSFT)
> > > >
> > > > Microsoft CSS Online Newsgroup Support
> > > >
> > > > Get Secure! - www.microsoft.com/security
> > > >
> > > > =====================================================
> > > > When responding to posts, please "Reply to Group" via your
newsreader so
> > > > that others may learn and benefit from your issue.
> > > > =====================================================
> > > > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > > >
> > > >
> > > >
> > > >
> >
> >
> >

Hi Marina,
Thanks for the replies. The problem I'm having is that Veritas backup exec
9.1 (completely upto date with updates) is failing the backups because of
VSS. The summary I get on the email first is: "A failure occurred querying
the Write r status", within the actual veritas report, the message is:
"Backup - Shadow?Copy?Components Shadow?Copy?Components - A failure occurred
querying the Writer status". ( I actually have the report from veritas for
every backup, I get them e-mailed to me automatically).
I contacted Microsoft and got the fix, installed it and still am getting the
same message errors. SQL is running on the server, but I did not install it
or maintain it, another company does that (it's used for a document imaging
system used on the premises). SQL has always been there, it's only lately
that this problem has started to ocurr (I mean Veritas used to fail on and
off, but never 3 weeks in a row failed on VSS).
Thanks again.
Mon.

"Marina Roos [SBS-MVP]" wrote:

> Hi Mon,
>
> If you had to call MS to get this hotfix, and it isn't doing what it is
> supposed to do, you should be able to call back and ask about it.
> I have lost the history of the thread, so I can't remember which exact error
> message you had. What hardware are you using? Are the SQL databases in
> simple mode (if you have SQL server installed)?
>
> --
> Regards,
>
> Marina Roos
> Microsoft SBS-MVP
> One of the Magical M&M's
> www.smallbizserver.net
> Take part in SBS forum:
> http://www.smallbizserver.net/Default.aspx?tabid=53
>
> "Mon" <Mon@discussions.microsoft.com> schreef in bericht
> news:A5D4EEA6-0F9E-43BB-95FD-3171A565C2DD@microsoft.com...
> > Hi Marina,
> > I got the fix from Microsoft but unfortunately has not solved the problem.
> > Every backup fails and gives the same error message. I don't know what to
> do
> > anymore, do you know of any other fix that is out there? I have searched
> and
> > found nothing.
> > Veritas point the finger at Microsoft.
> > Thanks.
> > Mon.
> >
> > "Marina Roos [SBS-MVP]" wrote:
> >
> > > Hi Mon,
> > >
> > > Call again. That fix is for W2k3 server and SBS 2003 is based on that.
> > >
> > > --
> > > Regards,
> > >
> > > Marina
> > > Microsoft SBS-MVP
> > > One of the Magical M&M's
> > >
> > > "Mon" <Mon@discussions.microsoft.com> schreef in bericht
> > > news:DE0EA486-9439-4B5A-BFAC-0800D2A20ED7@microsoft.com...
> > > > Hi, I have exactly the same problem, but I use Veritas Backup Exec
> 9.1,
> > > and
> > > > it is completely upto date.
> > > > Veritas pointed us to a Windows VSS problem and asked us to contact
> > > > Microsoft to obtain a hotfix for the problem. I have checked out the
> > > Article
> > > > and hotfix recommended, but I have Windows SBS 2003 Premium and I rang
> > > > Microsoft to obtain this hotfix and they won't give it to me because
> the
> > > > article does not say that it is compatible with this version.
> > > > Do you know of any other hotfix that would be applicable to SBS 2003
> > > premium
> > > > that would help us get our backups running properly? I have searched
> > > > everywhere and can't find this. In the mean time all our backups fail
> > > > because of the Shadow Copy Components.
> > > > Thanks in advance,
> > > > Mon
> > > >
> > > > "Jerry zhao (MSFT)" wrote:
> > > >
> > > > > Hi Anthony,
> > > > >
> > > > > Thanks for your posting and thank Marina for the answer.
> > > > >
> > > > > Marina is quite right, you can solve this problem by install the
> > > following
> > > > > hotfix:
> > > > >
> > > > > A Volume Shadow Copy Service (VSS) update package is available for
> > > Windows
> > > > > Server 2003
> > > > > http://support.microsoft.com/?id=833167
> > > > >
> > > > > For more information about the SBS Backup Wizard for backing
> > > up/restoring
> > > > > on the SBS server
> > > > >
> > > > > Backup and Restore Whitepaper:
> > > > >
> > >
> http://download.microsoft.com/downlo...a-8eb7-26300d6
> > > > > 2bcc9/BKU_BkupRstr.doc
> > > > >
> > > > > Backup Operation Fails When You Back Up Exchange Server 2003
> Databases
> > > and
> > > > > System State Information at the Same Time
> > > > > http://support.microsoft.com/default...b;en-us;820272
> > > > >
> > > > > If there is anything else that I can do for you, please feel free to
> > > > > contact me, and I will be happy to help!
> > > > >
> > > > > Best regards,
> > > > >
> > > > > Jerry Zhao (MSFT)
> > > > >
> > > > > Microsoft CSS Online Newsgroup Support
> > > > >
> > > > > Get Secure! - www.microsoft.com/security
> > > > >
> > > > > =====================================================
> > > > > When responding to posts, please "Reply to Group" via your
> newsreader so
> > > > > that others may learn and benefit from your issue.
> > > > > =====================================================
> > > > > This posting is provided "AS IS" with no warranties, and confers no
> > > rights.
> > > > >
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >
>
>
>

Last night I restarted the server after updating both windows and veritas
latest patches. And still got the same message this morning.
Here is a thought. What if I were to backup without the VSS components?, as
in Veritas there is an option to include these or not in the backup. The
worry is if I had to do a restore from the tape, would this affect the
restore, i.e. would I have problems then with Windows Server if I didn't
restore the VSS after a complete crash?
Thanks again,
Mon.

"Mon" wrote:

> Hi Marina,
> Thanks for the replies. The problem I'm having is that Veritas backup exec
> 9.1 (completely upto date with updates) is failing the backups because of
> VSS. The summary I get on the email first is: "A failure occurred querying
> the Write r status", within the actual veritas report, the message is:
> "Backup - Shadow?Copy?Components Shadow?Copy?Components - A failure occurred
> querying the Writer status". ( I actually have the report from veritas for
> every backup, I get them e-mailed to me automatically).
> I contacted Microsoft and got the fix, installed it and still am getting the
> same message errors. SQL is running on the server, but I did not install it
> or maintain it, another company does that (it's used for a document imaging
> system used on the premises). SQL has always been there, it's only lately
> that this problem has started to ocurr (I mean Veritas used to fail on and
> off, but never 3 weeks in a row failed on VSS).
> Thanks again.
> Mon.
>
> "Marina Roos [SBS-MVP]" wrote:
>
> > Hi Mon,
> >
> > If you had to call MS to get this hotfix, and it isn't doing what it is
> > supposed to do, you should be able to call back and ask about it.
> > I have lost the history of the thread, so I can't remember which exact error
> > message you had. What hardware are you using? Are the SQL databases in
> > simple mode (if you have SQL server installed)?
> >
> > --
> > Regards,
> >
> > Marina Roos
> > Microsoft SBS-MVP
> > One of the Magical M&M's
> > www.smallbizserver.net
> > Take part in SBS forum:
> > http://www.smallbizserver.net/Default.aspx?tabid=53
> >
> > "Mon" <Mon@discussions.microsoft.com> schreef in bericht
> > news:A5D4EEA6-0F9E-43BB-95FD-3171A565C2DD@microsoft.com...
> > > Hi Marina,
> > > I got the fix from Microsoft but unfortunately has not solved the problem.
> > > Every backup fails and gives the same error message. I don't know what to
> > do
> > > anymore, do you know of any other fix that is out there? I have searched
> > and
> > > found nothing.
> > > Veritas point the finger at Microsoft.
> > > Thanks.
> > > Mon.
> > >
> > > "Marina Roos [SBS-MVP]" wrote:
> > >
> > > > Hi Mon,
> > > >
> > > > Call again. That fix is for W2k3 server and SBS 2003 is based on that.
> > > >
> > > > --
> > > > Regards,
> > > >
> > > > Marina
> > > > Microsoft SBS-MVP
> > > > One of the Magical M&M's
> > > >
> > > > "Mon" <Mon@discussions.microsoft.com> schreef in bericht
> > > > news:DE0EA486-9439-4B5A-BFAC-0800D2A20ED7@microsoft.com...
> > > > > Hi, I have exactly the same problem, but I use Veritas Backup Exec
> > 9.1,
> > > > and
> > > > > it is completely upto date.
> > > > > Veritas pointed us to a Windows VSS problem and asked us to contact
> > > > > Microsoft to obtain a hotfix for the problem. I have checked out the
> > > > Article
> > > > > and hotfix recommended, but I have Windows SBS 2003 Premium and I rang
> > > > > Microsoft to obtain this hotfix and they won't give it to me because
> > the
> > > > > article does not say that it is compatible with this version.
> > > > > Do you know of any other hotfix that would be applicable to SBS 2003
> > > > premium
> > > > > that would help us get our backups running properly? I have searched
> > > > > everywhere and can't find this. In the mean time all our backups fail
> > > > > because of the Shadow Copy Components.
> > > > > Thanks in advance,
> > > > > Mon
> > > > >
> > > > > "Jerry zhao (MSFT)" wrote:
> > > > >
> > > > > > Hi Anthony,
> > > > > >
> > > > > > Thanks for your posting and thank Marina for the answer.
> > > > > >
> > > > > > Marina is quite right, you can solve this problem by install the
> > > > following
> > > > > > hotfix:
> > > > > >
> > > > > > A Volume Shadow Copy Service (VSS) update package is available for
> > > > Windows
> > > > > > Server 2003
> > > > > > http://support.microsoft.com/?id=833167
> > > > > >
> > > > > > For more information about the SBS Backup Wizard for backing
> > > > up/restoring
> > > > > > on the SBS server
> > > > > >
> > > > > > Backup and Restore Whitepaper:
> > > > > >
> > > >
> > http://download.microsoft.com/downlo...a-8eb7-26300d6
> > > > > > 2bcc9/BKU_BkupRstr.doc
> > > > > >
> > > > > > Backup Operation Fails When You Back Up Exchange Server 2003
> > Databases
> > > > and
> > > > > > System State Information at the Same Time
> > > > > > http://support.microsoft.com/default...b;en-us;820272
> > > > > >
> > > > > > If there is anything else that I can do for you, please feel free to
> > > > > > contact me, and I will be happy to help!
> > > > > >
> > > > > > Best regards,
> > > > > >
> > > > > > Jerry Zhao (MSFT)
> > > > > >
> > > > > > Microsoft CSS Online Newsgroup Support
> > > > > >
> > > > > > Get Secure! - www.microsoft.com/security
> > > > > >
> > > > > > =====================================================
> > > > > > When responding to posts, please "Reply to Group" via your
> > newsreader so
> > > > > > that others may learn and benefit from your issue.
> > > > > > =====================================================
> > > > > > This posting is provided "AS IS" with no warranties, and confers no
> > > > rights.
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > >
> > > >
> > > >
> >
> >
> >

Hi Mon,

Thank you for using SBS newsgroup.

From the description, I understand that you also have issue with the VSS
when you perform the backup using veritas EXEC.

First of all, please install the following hotfix to see if there is any
help.

How to turn on the Exchange writer for the Volume Shadow Copy service in
Windows Small Business Server 2003 -
http://support.microsoft.com/?id=838183'.

If the issue still persists, I would suggest that you open a new post for
this issue since this issue may be different and tough. In the new post,
our support engineers can concentrate fully on your issue.

If you still want to continue this thread, please help me collect the
following information to isolate the issue:

1. You have mentioned that the issue is caused by VSS, so what is the error
message or event log about the VSS error?

2. Check in the service console, make sure that the startup type of "Volume
shadow copy" service is manual.

For your information:

How to troubleshoot the error "A failure occurred querying the Writer
status" (a000fed1 HEX or e000fed1 HEX) using VSSADMIN
http://seer.support.veritas.com/docs/261993.htm

NOTE: This response contains a reference to a third party World Wide Web
site. Microsoft is providing this information as a convenience to you.
Microsoft does not control these sites and has not tested any software or
information found on these sites; therefore, Microsoft cannot make any
representations regarding the quality, safety, or suitability of any
software or information found there. There are inherent dangers in the use
of any software found on the Internet, and Microsoft cautions you to make
sure that you completely understand the risk before retrieving any software
from the Internet.


If you have any questions please do not hesitate to let me know.

Best regards,

Jerry Zhao (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

Hi Mon,

First of all I would just use the SBS Backup wizard. Veritas has got its
own patches too. I don't know if Veritas is able to backup without the VSS
options.

--
Regards,

Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum:
http://www.smallbizserver.net/Default.aspx?tabid=53

"Mon" <Mon@discussions.microsoft.com> schreef in bericht
news:7724191E-71C6-4CEF-9074-322DDE462F44@microsoft.com...
> Last night I restarted the server after updating both windows and veritas
> latest patches. And still got the same message this morning.
> Here is a thought. What if I were to backup without the VSS components?,
as
> in Veritas there is an option to include these or not in the backup. The
> worry is if I had to do a restore from the tape, would this affect the
> restore, i.e. would I have problems then with Windows Server if I didn't
> restore the VSS after a complete crash?
> Thanks again,
> Mon.
>
> "Mon" wrote:
>
> > Hi Marina,
> > Thanks for the replies. The problem I'm having is that Veritas backup
exec
> > 9.1 (completely upto date with updates) is failing the backups because
of
> > VSS. The summary I get on the email first is: "A failure occurred
querying
> > the Write r status", within the actual veritas report, the message is:
> > "Backup - Shadow?Copy?Components Shadow?Copy?Components - A failure
occurred
> > querying the Writer status". ( I actually have the report from veritas
for
> > every backup, I get them e-mailed to me automatically).
> > I contacted Microsoft and got the fix, installed it and still am getting
the
> > same message errors. SQL is running on the server, but I did not install
it
> > or maintain it, another company does that (it's used for a document
imaging
> > system used on the premises). SQL has always been there, it's only
lately
> > that this problem has started to ocurr (I mean Veritas used to fail on
and
> > off, but never 3 weeks in a row failed on VSS).
> > Thanks again.
> > Mon.
> >
> > "Marina Roos [SBS-MVP]" wrote:
> >
> > > Hi Mon,
> > >
> > > If you had to call MS to get this hotfix, and it isn't doing what it
is
> > > supposed to do, you should be able to call back and ask about it.
> > > I have lost the history of the thread, so I can't remember which exact
error
> > > message you had. What hardware are you using? Are the SQL databases in
> > > simple mode (if you have SQL server installed)?
> > >
> > > --
> > > Regards,
> > >
> > > Marina Roos
> > > Microsoft SBS-MVP
> > > One of the Magical M&M's
> > > www.smallbizserver.net
> > > Take part in SBS forum:
> > > http://www.smallbizserver.net/Default.aspx?tabid=53
> > >
> > > "Mon" <Mon@discussions.microsoft.com> schreef in bericht
> > > news:A5D4EEA6-0F9E-43BB-95FD-3171A565C2DD@microsoft.com...
> > > > Hi Marina,
> > > > I got the fix from Microsoft but unfortunately has not solved the
problem.
> > > > Every backup fails and gives the same error message. I don't know
what to
> > > do
> > > > anymore, do you know of any other fix that is out there? I have
searched
> > > and
> > > > found nothing.
> > > > Veritas point the finger at Microsoft.
> > > > Thanks.
> > > > Mon.
> > > >
> > > > "Marina Roos [SBS-MVP]" wrote:
> > > >
> > > > > Hi Mon,
> > > > >
> > > > > Call again. That fix is for W2k3 server and SBS 2003 is based on
that.
> > > > >
> > > > > --
> > > > > Regards,
> > > > >
> > > > > Marina
> > > > > Microsoft SBS-MVP
> > > > > One of the Magical M&M's
> > > > >
> > > > > "Mon" <Mon@discussions.microsoft.com> schreef in bericht
> > > > > news:DE0EA486-9439-4B5A-BFAC-0800D2A20ED7@microsoft.com...
> > > > > > Hi, I have exactly the same problem, but I use Veritas Backup
Exec
> > > 9.1,
> > > > > and
> > > > > > it is completely upto date.
> > > > > > Veritas pointed us to a Windows VSS problem and asked us to
contact
> > > > > > Microsoft to obtain a hotfix for the problem. I have checked
out the
> > > > > Article
> > > > > > and hotfix recommended, but I have Windows SBS 2003 Premium and
I rang
> > > > > > Microsoft to obtain this hotfix and they won't give it to me
because
> > > the
> > > > > > article does not say that it is compatible with this version.
> > > > > > Do you know of any other hotfix that would be applicable to SBS
2003
> > > > > premium
> > > > > > that would help us get our backups running properly? I have
searched
> > > > > > everywhere and can't find this. In the mean time all our
backups fail
> > > > > > because of the Shadow Copy Components.
> > > > > > Thanks in advance,
> > > > > > Mon
> > > > > >
> > > > > > "Jerry zhao (MSFT)" wrote:
> > > > > >
> > > > > > > Hi Anthony,
> > > > > > >
> > > > > > > Thanks for your posting and thank Marina for the answer.
> > > > > > >
> > > > > > > Marina is quite right, you can solve this problem by install
the
> > > > > following
> > > > > > > hotfix:
> > > > > > >
> > > > > > > A Volume Shadow Copy Service (VSS) update package is available
for
> > > > > Windows
> > > > > > > Server 2003
> > > > > > > http://support.microsoft.com/?id=833167
> > > > > > >
> > > > > > > For more information about the SBS Backup Wizard for backing
> > > > > up/restoring
> > > > > > > on the SBS server
> > > > > > >
> > > > > > > Backup and Restore Whitepaper:
> > > > > > >
> > > > >
> > >
http://download.microsoft.com/downlo...a-8eb7-26300d6
> > > > > > > 2bcc9/BKU_BkupRstr.doc
> > > > > > >
> > > > > > > Backup Operation Fails When You Back Up Exchange Server 2003
> > > Databases
> > > > > and
> > > > > > > System State Information at the Same Time
> > > > > > > http://support.microsoft.com/default...b;en-us;820272
> > > > > > >
> > > > > > > If there is anything else that I can do for you, please feel
free to
> > > > > > > contact me, and I will be happy to help!
> > > > > > >
> > > > > > > Best regards,
> > > > > > >
> > > > > > > Jerry Zhao (MSFT)
> > > > > > >
> > > > > > > Microsoft CSS Online Newsgroup Support
> > > > > > >
> > > > > > > Get Secure! - www.microsoft.com/security
> > > > > > >
> > > > > > > =====================================================
> > > > > > > When responding to posts, please "Reply to Group" via your
> > > newsreader so
> > > > > > > that others may learn and benefit from your issue.
> > > > > > > =====================================================
> > > > > > > This posting is provided "AS IS" with no warranties, and
confers no
> > > > > rights.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >