Go Back   TechArena Community > Technical Support > Computer Help > Windows Server > Small Business Server
Become a Member!
Forgot your username/password?
Register Tags Active Topics RSS Search Mark Forums Read SiteMap

Tags: , , ,

Sponsored Links



sbs backup / volume shadow copy problem

Small Business Server


Reply
 
Thread Tools Search this Thread
  #1  
Old 08-11-2007
Dan Hagerman
 
Posts: n/a
sbs backup / volume shadow copy problem

Background: I bought a new hard drive for our server (SBS 2003), and needed
to migrate from the old drive to the new. I installed Seagate's (Acronis)
DiscWizard software, and copied the partitions to the new drive. Booted to
the new drive, and for the most part, everything worked.

Problem: The built-in SBS Backup no longer works. Apparently DiscWizard
clobbered the Volume Shadow Copy Services by installing its own, and not
properly restoring Microsoft's during uninstall. Seagate's tech support was
(as expected) no help, which brings me here.

Errors: This is where I stand right now. In Server Management, it says
"Backup Configuration Wizard has not been run, or backup has been disabled."
I click Configure Backup, and walk thru the wizard. After clicking Finish, I
get a message box:
Backup Configuration Wizard - An unexpected error occurred (80070057). The
parameter is incorrect.

At the end of BackupWizard.log, this is what I get:
Calling CommitRetention()
Error 0x80070057 returned from call to CommitRetention().
Backup Wizard finished with error code 0X80070057.

If I try to force a backup, I get this in the latest sbsbackuplog##.log file:
Volume shadow copy creation: Attempt 1.
Error returned while creating the volume shadow copy:0x8004230f.
Error returned while creating the volume shadow copy:8004230f
Aborting Backup.

If I right-click the C: drive, Shadow Copies tab, I get this:
Failed to retrieve volumes that are eligible for shadow copies.
Error 0x8004230f: The shadow copy provider had an unexpected error while
trying to process the specified operation.

I've googled and googled and googled and tried everything that I remotely
thought would help... reinstalling Administrative Tools, reinstalling SP2,
re-registering files, applying hotfixes, etc.

I think that if I could somehow reinstall all the VSCS stuff, everything
would go back to normal... but that's just a thought.,
I'd really appreciate any help! Thanks!
Dan

Reply With Quote
  #2  
Old 08-11-2007
Merv Porter [SBS-MVP]
 
Posts: n/a
Re: sbs backup / volume shadow copy problem

A thought... (not sure if this will work)

Re-run the SBS Backup wizard and on the "Storage Alloaction for Deleted
Files and Email" screen, uncheck "Enable periodic Snapshots of user's shared
folders". Then finish the wizard. Now go to My Computer | rt. click the C:
drive | Properties | Shadow Copies, and highlight & delete any scheduled
Shadow copies for any partition. Now go back and re-run the SBS Backup
Wizard again but this time enable the "Periodic Snapshots".

--
Merv Porter [SBS-MVP]
============================

"Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
news:926791ED-2285-4140-8EBD-8C5DCCFC0FA3@microsoft.com...
> Background: I bought a new hard drive for our server (SBS 2003), and
> needed
> to migrate from the old drive to the new. I installed Seagate's (Acronis)
> DiscWizard software, and copied the partitions to the new drive. Booted
> to
> the new drive, and for the most part, everything worked.
>
> Problem: The built-in SBS Backup no longer works. Apparently DiscWizard
> clobbered the Volume Shadow Copy Services by installing its own, and not
> properly restoring Microsoft's during uninstall. Seagate's tech support
> was
> (as expected) no help, which brings me here.
>
> Errors: This is where I stand right now. In Server Management, it says
> "Backup Configuration Wizard has not been run, or backup has been
> disabled."
> I click Configure Backup, and walk thru the wizard. After clicking
> Finish, I
> get a message box:
> Backup Configuration Wizard - An unexpected error occurred (80070057).
> The
> parameter is incorrect.
>
> At the end of BackupWizard.log, this is what I get:
> Calling CommitRetention()
> Error 0x80070057 returned from call to CommitRetention().
> Backup Wizard finished with error code 0X80070057.
>
> If I try to force a backup, I get this in the latest sbsbackuplog##.log
> file:
> Volume shadow copy creation: Attempt 1.
> Error returned while creating the volume shadow copy:0x8004230f.
> Error returned while creating the volume shadow copy:8004230f
> Aborting Backup.
>
> If I right-click the C: drive, Shadow Copies tab, I get this:
> Failed to retrieve volumes that are eligible for shadow copies.
> Error 0x8004230f: The shadow copy provider had an unexpected error while
> trying to process the specified operation.
>
> I've googled and googled and googled and tried everything that I remotely
> thought would help... reinstalling Administrative Tools, reinstalling SP2,
> re-registering files, applying hotfixes, etc.
>
> I think that if I could somehow reinstall all the VSCS stuff, everything
> would go back to normal... but that's just a thought.,
> I'd really appreciate any help! Thanks!
> Dan
>



Reply With Quote
  #3  
Old 08-11-2007
Dan Hagerman
 
Posts: n/a
Re: sbs backup / volume shadow copy problem

Hi Merv, thanks for the response. I'm not seeing the screen you mention
anywhere in the wizard. These are the screens I get:

Welcome
Modify backup settings (change existing backup settings or do not use)
Backup Location
Backup Data Summary
Define Backup Schedule
Completing... (Finish screen)

I tried deleting the Small Business Backup Script.bks thinking that's why
maybe it was skipping those screens, but no luck.

Thanks,
Dan


"Merv Porter [SBS-MVP]" wrote:

> A thought... (not sure if this will work)
>
> Re-run the SBS Backup wizard and on the "Storage Alloaction for Deleted
> Files and Email" screen, uncheck "Enable periodic Snapshots of user's shared
> folders". Then finish the wizard. Now go to My Computer | rt. click the C:
> drive | Properties | Shadow Copies, and highlight & delete any scheduled
> Shadow copies for any partition. Now go back and re-run the SBS Backup
> Wizard again but this time enable the "Periodic Snapshots".
>
> --
> Merv Porter [SBS-MVP]
> ============================
>
> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
> news:926791ED-2285-4140-8EBD-8C5DCCFC0FA3@microsoft.com...
> > Background: I bought a new hard drive for our server (SBS 2003), and
> > needed
> > to migrate from the old drive to the new. I installed Seagate's (Acronis)
> > DiscWizard software, and copied the partitions to the new drive. Booted
> > to
> > the new drive, and for the most part, everything worked.
> >
> > Problem: The built-in SBS Backup no longer works. Apparently DiscWizard
> > clobbered the Volume Shadow Copy Services by installing its own, and not
> > properly restoring Microsoft's during uninstall. Seagate's tech support
> > was
> > (as expected) no help, which brings me here.
> >
> > Errors: This is where I stand right now. In Server Management, it says
> > "Backup Configuration Wizard has not been run, or backup has been
> > disabled."
> > I click Configure Backup, and walk thru the wizard. After clicking
> > Finish, I
> > get a message box:
> > Backup Configuration Wizard - An unexpected error occurred (80070057).
> > The
> > parameter is incorrect.
> >
> > At the end of BackupWizard.log, this is what I get:
> > Calling CommitRetention()
> > Error 0x80070057 returned from call to CommitRetention().
> > Backup Wizard finished with error code 0X80070057.
> >
> > If I try to force a backup, I get this in the latest sbsbackuplog##.log
> > file:
> > Volume shadow copy creation: Attempt 1.
> > Error returned while creating the volume shadow copy:0x8004230f.
> > Error returned while creating the volume shadow copy:8004230f
> > Aborting Backup.
> >
> > If I right-click the C: drive, Shadow Copies tab, I get this:
> > Failed to retrieve volumes that are eligible for shadow copies.
> > Error 0x8004230f: The shadow copy provider had an unexpected error while
> > trying to process the specified operation.
> >
> > I've googled and googled and googled and tried everything that I remotely
> > thought would help... reinstalling Administrative Tools, reinstalling SP2,
> > re-registering files, applying hotfixes, etc.
> >
> > I think that if I could somehow reinstall all the VSCS stuff, everything
> > would go back to normal... but that's just a thought.,
> > I'd really appreciate any help! Thanks!
> > Dan
> >

>
>
>

Reply With Quote
  #4  
Old 08-11-2007
Merv Porter [SBS-MVP]
 
Posts: n/a
Re: sbs backup / volume shadow copy problem

No, not the Modify screen. It's the Configure Backup screen. :-)

--
Merv Porter [SBS-MVP]
============================

"Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
news:83B59985-B05E-4DC3-97B0-1E35A895D8BC@microsoft.com...
> Hi Merv, thanks for the response. I'm not seeing the screen you mention
> anywhere in the wizard. These are the screens I get:
>
> Welcome
> Modify backup settings (change existing backup settings or do not use)
> Backup Location
> Backup Data Summary
> Define Backup Schedule
> Completing... (Finish screen)
>
> I tried deleting the Small Business Backup Script.bks thinking that's why
> maybe it was skipping those screens, but no luck.
>
> Thanks,
> Dan
>
>
> "Merv Porter [SBS-MVP]" wrote:
>
>> A thought... (not sure if this will work)
>>
>> Re-run the SBS Backup wizard and on the "Storage Alloaction for Deleted
>> Files and Email" screen, uncheck "Enable periodic Snapshots of user's
>> shared
>> folders". Then finish the wizard. Now go to My Computer | rt. click the
>> C:
>> drive | Properties | Shadow Copies, and highlight & delete any scheduled
>> Shadow copies for any partition. Now go back and re-run the SBS Backup
>> Wizard again but this time enable the "Periodic Snapshots".
>>
>> --
>> Merv Porter [SBS-MVP]
>> ============================
>>
>> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
>> news:926791ED-2285-4140-8EBD-8C5DCCFC0FA3@microsoft.com...
>> > Background: I bought a new hard drive for our server (SBS 2003), and
>> > needed
>> > to migrate from the old drive to the new. I installed Seagate's
>> > (Acronis)
>> > DiscWizard software, and copied the partitions to the new drive.
>> > Booted
>> > to
>> > the new drive, and for the most part, everything worked.
>> >
>> > Problem: The built-in SBS Backup no longer works. Apparently
>> > DiscWizard
>> > clobbered the Volume Shadow Copy Services by installing its own, and
>> > not
>> > properly restoring Microsoft's during uninstall. Seagate's tech
>> > support
>> > was
>> > (as expected) no help, which brings me here.
>> >
>> > Errors: This is where I stand right now. In Server Management, it
>> > says
>> > "Backup Configuration Wizard has not been run, or backup has been
>> > disabled."
>> > I click Configure Backup, and walk thru the wizard. After clicking
>> > Finish, I
>> > get a message box:
>> > Backup Configuration Wizard - An unexpected error occurred (80070057).
>> > The
>> > parameter is incorrect.
>> >
>> > At the end of BackupWizard.log, this is what I get:
>> > Calling CommitRetention()
>> > Error 0x80070057 returned from call to CommitRetention().
>> > Backup Wizard finished with error code 0X80070057.
>> >
>> > If I try to force a backup, I get this in the latest sbsbackuplog##.log
>> > file:
>> > Volume shadow copy creation: Attempt 1.
>> > Error returned while creating the volume shadow copy:0x8004230f.
>> > Error returned while creating the volume shadow copy:8004230f
>> > Aborting Backup.
>> >
>> > If I right-click the C: drive, Shadow Copies tab, I get this:
>> > Failed to retrieve volumes that are eligible for shadow copies.
>> > Error 0x8004230f: The shadow copy provider had an unexpected error
>> > while
>> > trying to process the specified operation.
>> >
>> > I've googled and googled and googled and tried everything that I
>> > remotely
>> > thought would help... reinstalling Administrative Tools, reinstalling
>> > SP2,
>> > re-registering files, applying hotfixes, etc.
>> >
>> > I think that if I could somehow reinstall all the VSCS stuff,
>> > everything
>> > would go back to normal... but that's just a thought.,
>> > I'd really appreciate any help! Thanks!
>> > Dan
>> >

>>
>>
>>



Reply With Quote
  #5  
Old 08-11-2007
Dan Hagerman
 
Posts: n/a
Re: sbs backup / volume shadow copy problem

How do I get there? When I click Configure Backup, that's what I get.


"Merv Porter [SBS-MVP]" wrote:

> No, not the Modify screen. It's the Configure Backup screen. :-)
>
> --
> Merv Porter [SBS-MVP]
> ============================
>
> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
> news:83B59985-B05E-4DC3-97B0-1E35A895D8BC@microsoft.com...
> > Hi Merv, thanks for the response. I'm not seeing the screen you mention
> > anywhere in the wizard. These are the screens I get:
> >
> > Welcome
> > Modify backup settings (change existing backup settings or do not use)
> > Backup Location
> > Backup Data Summary
> > Define Backup Schedule
> > Completing... (Finish screen)
> >
> > I tried deleting the Small Business Backup Script.bks thinking that's why
> > maybe it was skipping those screens, but no luck.
> >
> > Thanks,
> > Dan
> >
> >
> > "Merv Porter [SBS-MVP]" wrote:
> >
> >> A thought... (not sure if this will work)
> >>
> >> Re-run the SBS Backup wizard and on the "Storage Alloaction for Deleted
> >> Files and Email" screen, uncheck "Enable periodic Snapshots of user's
> >> shared
> >> folders". Then finish the wizard. Now go to My Computer | rt. click the
> >> C:
> >> drive | Properties | Shadow Copies, and highlight & delete any scheduled
> >> Shadow copies for any partition. Now go back and re-run the SBS Backup
> >> Wizard again but this time enable the "Periodic Snapshots".
> >>
> >> --
> >> Merv Porter [SBS-MVP]
> >> ============================
> >>
> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
> >> news:926791ED-2285-4140-8EBD-8C5DCCFC0FA3@microsoft.com...
> >> > Background: I bought a new hard drive for our server (SBS 2003), and
> >> > needed
> >> > to migrate from the old drive to the new. I installed Seagate's
> >> > (Acronis)
> >> > DiscWizard software, and copied the partitions to the new drive.
> >> > Booted
> >> > to
> >> > the new drive, and for the most part, everything worked.
> >> >
> >> > Problem: The built-in SBS Backup no longer works. Apparently
> >> > DiscWizard
> >> > clobbered the Volume Shadow Copy Services by installing its own, and
> >> > not
> >> > properly restoring Microsoft's during uninstall. Seagate's tech
> >> > support
> >> > was
> >> > (as expected) no help, which brings me here.
> >> >
> >> > Errors: This is where I stand right now. In Server Management, it
> >> > says
> >> > "Backup Configuration Wizard has not been run, or backup has been
> >> > disabled."
> >> > I click Configure Backup, and walk thru the wizard. After clicking
> >> > Finish, I
> >> > get a message box:
> >> > Backup Configuration Wizard - An unexpected error occurred (80070057).
> >> > The
> >> > parameter is incorrect.
> >> >
> >> > At the end of BackupWizard.log, this is what I get:
> >> > Calling CommitRetention()
> >> > Error 0x80070057 returned from call to CommitRetention().
> >> > Backup Wizard finished with error code 0X80070057.
> >> >
> >> > If I try to force a backup, I get this in the latest sbsbackuplog##.log
> >> > file:
> >> > Volume shadow copy creation: Attempt 1.
> >> > Error returned while creating the volume shadow copy:0x8004230f.
> >> > Error returned while creating the volume shadow copy:8004230f
> >> > Aborting Backup.
> >> >
> >> > If I right-click the C: drive, Shadow Copies tab, I get this:
> >> > Failed to retrieve volumes that are eligible for shadow copies.
> >> > Error 0x8004230f: The shadow copy provider had an unexpected error
> >> > while
> >> > trying to process the specified operation.
> >> >
> >> > I've googled and googled and googled and tried everything that I
> >> > remotely
> >> > thought would help... reinstalling Administrative Tools, reinstalling
> >> > SP2,
> >> > re-registering files, applying hotfixes, etc.
> >> >
> >> > I think that if I could somehow reinstall all the VSCS stuff,
> >> > everything
> >> > would go back to normal... but that's just a thought.,
> >> > I'd really appreciate any help! Thanks!
> >> > Dan
> >> >
> >>
> >>
> >>

>
>
>

Reply With Quote
  #6  
Old 08-11-2007
Merv Porter [SBS-MVP]
 
Posts: n/a
Re: sbs backup / volume shadow copy problem

Sorry about that Dan. I was trying to do it from memory (almost always a
bad idea)...

The "Storage Allocation for Deleted Files and Email" screen should come
right after the "Define Backup Schedule" screen. It allows you to set
"Deleted Item Retention" for recovering mail messages and also to set the
Volume Shadow Copy space requirements.

If you don't see it in the Configure Backup wizard, you should have a link
on the Manage Small Business Server Backup page for "Modify Storage for
Deleted Files and E-mail" which will take you directly into it.

--
Merv Porter [SBS-MVP]
============================
"Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
news:B656899C-DB86-4B2F-8331-8B303CC64696@microsoft.com...
> How do I get there? When I click Configure Backup, that's what I get.
>
>
> "Merv Porter [SBS-MVP]" wrote:
>
>> No, not the Modify screen. It's the Configure Backup screen. :-)
>>
>> --
>> Merv Porter [SBS-MVP]
>> ============================
>>
>> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
>> news:83B59985-B05E-4DC3-97B0-1E35A895D8BC@microsoft.com...
>> > Hi Merv, thanks for the response. I'm not seeing the screen you
>> > mention
>> > anywhere in the wizard. These are the screens I get:
>> >
>> > Welcome
>> > Modify backup settings (change existing backup settings or do not use)
>> > Backup Location
>> > Backup Data Summary
>> > Define Backup Schedule
>> > Completing... (Finish screen)
>> >
>> > I tried deleting the Small Business Backup Script.bks thinking that's
>> > why
>> > maybe it was skipping those screens, but no luck.
>> >
>> > Thanks,
>> > Dan
>> >
>> >
>> > "Merv Porter [SBS-MVP]" wrote:
>> >
>> >> A thought... (not sure if this will work)
>> >>
>> >> Re-run the SBS Backup wizard and on the "Storage Alloaction for
>> >> Deleted
>> >> Files and Email" screen, uncheck "Enable periodic Snapshots of user's
>> >> shared
>> >> folders". Then finish the wizard. Now go to My Computer | rt. click
>> >> the
>> >> C:
>> >> drive | Properties | Shadow Copies, and highlight & delete any
>> >> scheduled
>> >> Shadow copies for any partition. Now go back and re-run the SBS
>> >> Backup
>> >> Wizard again but this time enable the "Periodic Snapshots".
>> >>
>> >> --
>> >> Merv Porter [SBS-MVP]
>> >> ============================
>> >>
>> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
>> >> message
>> >> news:926791ED-2285-4140-8EBD-8C5DCCFC0FA3@microsoft.com...
>> >> > Background: I bought a new hard drive for our server (SBS 2003),
>> >> > and
>> >> > needed
>> >> > to migrate from the old drive to the new. I installed Seagate's
>> >> > (Acronis)
>> >> > DiscWizard software, and copied the partitions to the new drive.
>> >> > Booted
>> >> > to
>> >> > the new drive, and for the most part, everything worked.
>> >> >
>> >> > Problem: The built-in SBS Backup no longer works. Apparently
>> >> > DiscWizard
>> >> > clobbered the Volume Shadow Copy Services by installing its own, and
>> >> > not
>> >> > properly restoring Microsoft's during uninstall. Seagate's tech
>> >> > support
>> >> > was
>> >> > (as expected) no help, which brings me here.
>> >> >
>> >> > Errors: This is where I stand right now. In Server Management, it
>> >> > says
>> >> > "Backup Configuration Wizard has not been run, or backup has been
>> >> > disabled."
>> >> > I click Configure Backup, and walk thru the wizard. After clicking
>> >> > Finish, I
>> >> > get a message box:
>> >> > Backup Configuration Wizard - An unexpected error occurred
>> >> > (80070057).
>> >> > The
>> >> > parameter is incorrect.
>> >> >
>> >> > At the end of BackupWizard.log, this is what I get:
>> >> > Calling CommitRetention()
>> >> > Error 0x80070057 returned from call to CommitRetention().
>> >> > Backup Wizard finished with error code 0X80070057.
>> >> >
>> >> > If I try to force a backup, I get this in the latest
>> >> > sbsbackuplog##.log
>> >> > file:
>> >> > Volume shadow copy creation: Attempt 1.
>> >> > Error returned while creating the volume shadow copy:0x8004230f.
>> >> > Error returned while creating the volume shadow copy:8004230f
>> >> > Aborting Backup.
>> >> >
>> >> > If I right-click the C: drive, Shadow Copies tab, I get this:
>> >> > Failed to retrieve volumes that are eligible for shadow copies.
>> >> > Error 0x8004230f: The shadow copy provider had an unexpected error
>> >> > while
>> >> > trying to process the specified operation.
>> >> >
>> >> > I've googled and googled and googled and tried everything that I
>> >> > remotely
>> >> > thought would help... reinstalling Administrative Tools,
>> >> > reinstalling
>> >> > SP2,
>> >> > re-registering files, applying hotfixes, etc.
>> >> >
>> >> > I think that if I could somehow reinstall all the VSCS stuff,
>> >> > everything
>> >> > would go back to normal... but that's just a thought.,
>> >> > I'd really appreciate any help! Thanks!
>> >> > Dan
>> >> >
>> >>
>> >>
>> >>

>>
>>
>>



Reply With Quote
  #7  
Old 08-11-2007
Dan Hagerman
 
Posts: n/a
Re: sbs backup / volume shadow copy problem

FYI, I'm running the wizard from the Server Management app. I just realized
there were two other options under Configure Backup; (1) Modify Storage for
Deleted Files and E-mail, and (2) Configure My Documents Redirection.

If I run (1), I don't have the choice of any options; it goes straight to
the Finish screen, and says:
The following settings were made regarding deleted items:
No disk space was reserved for deleted files.
Deleted e-mail messages will not be retained.

If I click Finish, I get the same error as I do when running the Configure
Backup wizard.

(2), I have the option to redirect all my documents folders to the default
shared folder..., redirect all my documents folders to a network folder...,
or do not redirect my documents folders. If I select the latter, I get a
confirmation message, and the screen closes. It did not have any positive
effect on the backup.

Anything else I can try?


"Merv Porter [SBS-MVP]" wrote:

> No, not the Modify screen. It's the Configure Backup screen. :-)
>
> --
> Merv Porter [SBS-MVP]
> ============================
>
> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
> news:83B59985-B05E-4DC3-97B0-1E35A895D8BC@microsoft.com...
> > Hi Merv, thanks for the response. I'm not seeing the screen you mention
> > anywhere in the wizard. These are the screens I get:
> >
> > Welcome
> > Modify backup settings (change existing backup settings or do not use)
> > Backup Location
> > Backup Data Summary
> > Define Backup Schedule
> > Completing... (Finish screen)
> >
> > I tried deleting the Small Business Backup Script.bks thinking that's why
> > maybe it was skipping those screens, but no luck.
> >
> > Thanks,
> > Dan
> >
> >
> > "Merv Porter [SBS-MVP]" wrote:
> >
> >> A thought... (not sure if this will work)
> >>
> >> Re-run the SBS Backup wizard and on the "Storage Alloaction for Deleted
> >> Files and Email" screen, uncheck "Enable periodic Snapshots of user's
> >> shared
> >> folders". Then finish the wizard. Now go to My Computer | rt. click the
> >> C:
> >> drive | Properties | Shadow Copies, and highlight & delete any scheduled
> >> Shadow copies for any partition. Now go back and re-run the SBS Backup
> >> Wizard again but this time enable the "Periodic Snapshots".
> >>
> >> --
> >> Merv Porter [SBS-MVP]
> >> ============================
> >>
> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
> >> news:926791ED-2285-4140-8EBD-8C5DCCFC0FA3@microsoft.com...
> >> > Background: I bought a new hard drive for our server (SBS 2003), and
> >> > needed
> >> > to migrate from the old drive to the new. I installed Seagate's
> >> > (Acronis)
> >> > DiscWizard software, and copied the partitions to the new drive.
> >> > Booted
> >> > to
> >> > the new drive, and for the most part, everything worked.
> >> >
> >> > Problem: The built-in SBS Backup no longer works. Apparently
> >> > DiscWizard
> >> > clobbered the Volume Shadow Copy Services by installing its own, and
> >> > not
> >> > properly restoring Microsoft's during uninstall. Seagate's tech
> >> > support
> >> > was
> >> > (as expected) no help, which brings me here.
> >> >
> >> > Errors: This is where I stand right now. In Server Management, it
> >> > says
> >> > "Backup Configuration Wizard has not been run, or backup has been
> >> > disabled."
> >> > I click Configure Backup, and walk thru the wizard. After clicking
> >> > Finish, I
> >> > get a message box:
> >> > Backup Configuration Wizard - An unexpected error occurred (80070057).
> >> > The
> >> > parameter is incorrect.
> >> >
> >> > At the end of BackupWizard.log, this is what I get:
> >> > Calling CommitRetention()
> >> > Error 0x80070057 returned from call to CommitRetention().
> >> > Backup Wizard finished with error code 0X80070057.
> >> >
> >> > If I try to force a backup, I get this in the latest sbsbackuplog##.log
> >> > file:
> >> > Volume shadow copy creation: Attempt 1.
> >> > Error returned while creating the volume shadow copy:0x8004230f.
> >> > Error returned while creating the volume shadow copy:8004230f
> >> > Aborting Backup.
> >> >
> >> > If I right-click the C: drive, Shadow Copies tab, I get this:
> >> > Failed to retrieve volumes that are eligible for shadow copies.
> >> > Error 0x8004230f: The shadow copy provider had an unexpected error
> >> > while
> >> > trying to process the specified operation.
> >> >
> >> > I've googled and googled and googled and tried everything that I
> >> > remotely
> >> > thought would help... reinstalling Administrative Tools, reinstalling
> >> > SP2,
> >> > re-registering files, applying hotfixes, etc.
> >> >
> >> > I think that if I could somehow reinstall all the VSCS stuff,
> >> > everything
> >> > would go back to normal... but that's just a thought.,
> >> > I'd really appreciate any help! Thanks!
> >> > Dan
> >> >
> >>
> >>
> >>

>
>
>

Reply With Quote
  #8  
Old 08-11-2007
Dan Hagerman
 
Posts: n/a
Re: sbs backup / volume shadow copy problem

Just in case you missed this post...

FYI, I'm running the wizard from the Server Management app. I just realized
there were two other options under Configure Backup; (1) Modify Storage for
Deleted Files and E-mail, and (2) Configure My Documents Redirection.

If I run (1), I don't have the choice of any options; it goes straight to
the Finish screen, and says:
The following settings were made regarding deleted items:
No disk space was reserved for deleted files.
Deleted e-mail messages will not be retained.

If I click Finish, I get the same error as I do when running the Configure
Backup wizard.

(2), I have the option to redirect all my documents folders to the default
shared folder..., redirect all my documents folders to a network folder...,
or do not redirect my documents folders. If I select the latter, I get a
confirmation message, and the screen closes. It did not have any positive
effect on the backup.

Anything else I can try?


"Merv Porter [SBS-MVP]" wrote:

> Sorry about that Dan. I was trying to do it from memory (almost always a
> bad idea)...
>
> The "Storage Allocation for Deleted Files and Email" screen should come
> right after the "Define Backup Schedule" screen. It allows you to set
> "Deleted Item Retention" for recovering mail messages and also to set the
> Volume Shadow Copy space requirements.
>
> If you don't see it in the Configure Backup wizard, you should have a link
> on the Manage Small Business Server Backup page for "Modify Storage for
> Deleted Files and E-mail" which will take you directly into it.
>
> --
> Merv Porter [SBS-MVP]
> ============================
> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
> news:B656899C-DB86-4B2F-8331-8B303CC64696@microsoft.com...
> > How do I get there? When I click Configure Backup, that's what I get.
> >
> >
> > "Merv Porter [SBS-MVP]" wrote:
> >
> >> No, not the Modify screen. It's the Configure Backup screen. :-)
> >>
> >> --
> >> Merv Porter [SBS-MVP]
> >> ============================
> >>
> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
> >> news:83B59985-B05E-4DC3-97B0-1E35A895D8BC@microsoft.com...
> >> > Hi Merv, thanks for the response. I'm not seeing the screen you
> >> > mention
> >> > anywhere in the wizard. These are the screens I get:
> >> >
> >> > Welcome
> >> > Modify backup settings (change existing backup settings or do not use)
> >> > Backup Location
> >> > Backup Data Summary
> >> > Define Backup Schedule
> >> > Completing... (Finish screen)
> >> >
> >> > I tried deleting the Small Business Backup Script.bks thinking that's
> >> > why
> >> > maybe it was skipping those screens, but no luck.
> >> >
> >> > Thanks,
> >> > Dan
> >> >
> >> >
> >> > "Merv Porter [SBS-MVP]" wrote:
> >> >
> >> >> A thought... (not sure if this will work)
> >> >>
> >> >> Re-run the SBS Backup wizard and on the "Storage Alloaction for
> >> >> Deleted
> >> >> Files and Email" screen, uncheck "Enable periodic Snapshots of user's
> >> >> shared
> >> >> folders". Then finish the wizard. Now go to My Computer | rt. click
> >> >> the
> >> >> C:
> >> >> drive | Properties | Shadow Copies, and highlight & delete any
> >> >> scheduled
> >> >> Shadow copies for any partition. Now go back and re-run the SBS
> >> >> Backup
> >> >> Wizard again but this time enable the "Periodic Snapshots".
> >> >>
> >> >> --
> >> >> Merv Porter [SBS-MVP]
> >> >> ============================
> >> >>
> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
> >> >> message
> >> >> news:926791ED-2285-4140-8EBD-8C5DCCFC0FA3@microsoft.com...
> >> >> > Background: I bought a new hard drive for our server (SBS 2003),
> >> >> > and
> >> >> > needed
> >> >> > to migrate from the old drive to the new. I installed Seagate's
> >> >> > (Acronis)
> >> >> > DiscWizard software, and copied the partitions to the new drive.
> >> >> > Booted
> >> >> > to
> >> >> > the new drive, and for the most part, everything worked.
> >> >> >
> >> >> > Problem: The built-in SBS Backup no longer works. Apparently
> >> >> > DiscWizard
> >> >> > clobbered the Volume Shadow Copy Services by installing its own, and
> >> >> > not
> >> >> > properly restoring Microsoft's during uninstall. Seagate's tech
> >> >> > support
> >> >> > was
> >> >> > (as expected) no help, which brings me here.
> >> >> >
> >> >> > Errors: This is where I stand right now. In Server Management, it
> >> >> > says
> >> >> > "Backup Configuration Wizard has not been run, or backup has been
> >> >> > disabled."
> >> >> > I click Configure Backup, and walk thru the wizard. After clicking
> >> >> > Finish, I
> >> >> > get a message box:
> >> >> > Backup Configuration Wizard - An unexpected error occurred
> >> >> > (80070057).
> >> >> > The
> >> >> > parameter is incorrect.
> >> >> >
> >> >> > At the end of BackupWizard.log, this is what I get:
> >> >> > Calling CommitRetention()
> >> >> > Error 0x80070057 returned from call to CommitRetention().
> >> >> > Backup Wizard finished with error code 0X80070057.
> >> >> >
> >> >> > If I try to force a backup, I get this in the latest
> >> >> > sbsbackuplog##.log
> >> >> > file:
> >> >> > Volume shadow copy creation: Attempt 1.
> >> >> > Error returned while creating the volume shadow copy:0x8004230f.
> >> >> > Error returned while creating the volume shadow copy:8004230f
> >> >> > Aborting Backup.
> >> >> >
> >> >> > If I right-click the C: drive, Shadow Copies tab, I get this:
> >> >> > Failed to retrieve volumes that are eligible for shadow copies.
> >> >> > Error 0x8004230f: The shadow copy provider had an unexpected error
> >> >> > while
> >> >> > trying to process the specified operation.
> >> >> >
> >> >> > I've googled and googled and googled and tried everything that I
> >> >> > remotely
> >> >> > thought would help... reinstalling Administrative Tools,
> >> >> > reinstalling
> >> >> > SP2,
> >> >> > re-registering files, applying hotfixes, etc.
> >> >> >
> >> >> > I think that if I could somehow reinstall all the VSCS stuff,
> >> >> > everything
> >> >> > would go back to normal... but that's just a thought.,
> >> >> > I'd really appreciate any help! Thanks!
> >> >> > Dan
> >> >> >
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>

>
>
>

Reply With Quote
  #9  
Old 09-11-2007
Merv Porter [SBS-MVP]
 
Posts: n/a
Re: sbs backup / volume shadow copy problem

Maybe...

You receive an error message when you try to run a Server Management wizard
in Windows Small Business Server 2003
http://support.microsoft.com/kb/940318

--
Merv Porter [SBS-MVP]
============================

"Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
news:45CEE602-FD39-4526-B1E5-39BF646960AF@microsoft.com...
> Just in case you missed this post...
>
> FYI, I'm running the wizard from the Server Management app. I just
> realized
> there were two other options under Configure Backup; (1) Modify Storage
> for
> Deleted Files and E-mail, and (2) Configure My Documents Redirection.
>
> If I run (1), I don't have the choice of any options; it goes straight to
> the Finish screen, and says:
> The following settings were made regarding deleted items:
> No disk space was reserved for deleted files.
> Deleted e-mail messages will not be retained.
>
> If I click Finish, I get the same error as I do when running the Configure
> Backup wizard.
>
> (2), I have the option to redirect all my documents folders to the default
> shared folder..., redirect all my documents folders to a network
> folder...,
> or do not redirect my documents folders. If I select the latter, I get a
> confirmation message, and the screen closes. It did not have any positive
> effect on the backup.
>
> Anything else I can try?
>
>
> "Merv Porter [SBS-MVP]" wrote:
>
>> Sorry about that Dan. I was trying to do it from memory (almost always a
>> bad idea)...
>>
>> The "Storage Allocation for Deleted Files and Email" screen should come
>> right after the "Define Backup Schedule" screen. It allows you to set
>> "Deleted Item Retention" for recovering mail messages and also to set the
>> Volume Shadow Copy space requirements.
>>
>> If you don't see it in the Configure Backup wizard, you should have a
>> link
>> on the Manage Small Business Server Backup page for "Modify Storage for
>> Deleted Files and E-mail" which will take you directly into it.
>>
>> --
>> Merv Porter [SBS-MVP]
>> ============================
>> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
>> news:B656899C-DB86-4B2F-8331-8B303CC64696@microsoft.com...
>> > How do I get there? When I click Configure Backup, that's what I get.
>> >
>> >
>> > "Merv Porter [SBS-MVP]" wrote:
>> >
>> >> No, not the Modify screen. It's the Configure Backup screen. :-)
>> >>
>> >> --
>> >> Merv Porter [SBS-MVP]
>> >> ============================
>> >>
>> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
>> >> message
>> >> news:83B59985-B05E-4DC3-97B0-1E35A895D8BC@microsoft.com...
>> >> > Hi Merv, thanks for the response. I'm not seeing the screen you
>> >> > mention
>> >> > anywhere in the wizard. These are the screens I get:
>> >> >
>> >> > Welcome
>> >> > Modify backup settings (change existing backup settings or do not
>> >> > use)
>> >> > Backup Location
>> >> > Backup Data Summary
>> >> > Define Backup Schedule
>> >> > Completing... (Finish screen)
>> >> >
>> >> > I tried deleting the Small Business Backup Script.bks thinking
>> >> > that's
>> >> > why
>> >> > maybe it was skipping those screens, but no luck.
>> >> >
>> >> > Thanks,
>> >> > Dan
>> >> >
>> >> >
>> >> > "Merv Porter [SBS-MVP]" wrote:
>> >> >
>> >> >> A thought... (not sure if this will work)
>> >> >>
>> >> >> Re-run the SBS Backup wizard and on the "Storage Alloaction for
>> >> >> Deleted
>> >> >> Files and Email" screen, uncheck "Enable periodic Snapshots of
>> >> >> user's
>> >> >> shared
>> >> >> folders". Then finish the wizard. Now go to My Computer | rt.
>> >> >> click
>> >> >> the
>> >> >> C:
>> >> >> drive | Properties | Shadow Copies, and highlight & delete any
>> >> >> scheduled
>> >> >> Shadow copies for any partition. Now go back and re-run the SBS
>> >> >> Backup
>> >> >> Wizard again but this time enable the "Periodic Snapshots".
>> >> >>
>> >> >> --
>> >> >> Merv Porter [SBS-MVP]
>> >> >> ============================
>> >> >>
>> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
>> >> >> message
>> >> >> news:926791ED-2285-4140-8EBD-8C5DCCFC0FA3@microsoft.com...
>> >> >> > Background: I bought a new hard drive for our server (SBS 2003),
>> >> >> > and
>> >> >> > needed
>> >> >> > to migrate from the old drive to the new. I installed Seagate's
>> >> >> > (Acronis)
>> >> >> > DiscWizard software, and copied the partitions to the new drive.
>> >> >> > Booted
>> >> >> > to
>> >> >> > the new drive, and for the most part, everything worked.
>> >> >> >
>> >> >> > Problem: The built-in SBS Backup no longer works. Apparently
>> >> >> > DiscWizard
>> >> >> > clobbered the Volume Shadow Copy Services by installing its own,
>> >> >> > and
>> >> >> > not
>> >> >> > properly restoring Microsoft's during uninstall. Seagate's tech
>> >> >> > support
>> >> >> > was
>> >> >> > (as expected) no help, which brings me here.
>> >> >> >
>> >> >> > Errors: This is where I stand right now. In Server Management,
>> >> >> > it
>> >> >> > says
>> >> >> > "Backup Configuration Wizard has not been run, or backup has been
>> >> >> > disabled."
>> >> >> > I click Configure Backup, and walk thru the wizard. After
>> >> >> > clicking
>> >> >> > Finish, I
>> >> >> > get a message box:
>> >> >> > Backup Configuration Wizard - An unexpected error occurred
>> >> >> > (80070057).
>> >> >> > The
>> >> >> > parameter is incorrect.
>> >> >> >
>> >> >> > At the end of BackupWizard.log, this is what I get:
>> >> >> > Calling CommitRetention()
>> >> >> > Error 0x80070057 returned from call to CommitRetention().
>> >> >> > Backup Wizard finished with error code 0X80070057.
>> >> >> >
>> >> >> > If I try to force a backup, I get this in the latest
>> >> >> > sbsbackuplog##.log
>> >> >> > file:
>> >> >> > Volume shadow copy creation: Attempt 1.
>> >> >> > Error returned while creating the volume shadow copy:0x8004230f.
>> >> >> > Error returned while creating the volume shadow copy:8004230f
>> >> >> > Aborting Backup.
>> >> >> >
>> >> >> > If I right-click the C: drive, Shadow Copies tab, I get this:
>> >> >> > Failed to retrieve volumes that are eligible for shadow copies.
>> >> >> > Error 0x8004230f: The shadow copy provider had an unexpected
>> >> >> > error
>> >> >> > while
>> >> >> > trying to process the specified operation.
>> >> >> >
>> >> >> > I've googled and googled and googled and tried everything that I
>> >> >> > remotely
>> >> >> > thought would help... reinstalling Administrative Tools,
>> >> >> > reinstalling
>> >> >> > SP2,
>> >> >> > re-registering files, applying hotfixes, etc.
>> >> >> >
>> >> >> > I think that if I could somehow reinstall all the VSCS stuff,
>> >> >> > everything
>> >> >> > would go back to normal... but that's just a thought.,
>> >> >> > I'd really appreciate any help! Thanks!
>> >> >> > Dan
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>

>>
>>
>>



Reply With Quote
  #10  
Old 09-11-2007
Dan Hagerman
 
Posts: n/a
Re: sbs backup / volume shadow copy problem

Thanks. The registry key is present, with a bunch of settings within.

Anything else?


"Merv Porter [SBS-MVP]" wrote:

> Maybe...
>
> You receive an error message when you try to run a Server Management wizard
> in Windows Small Business Server 2003
> http://support.microsoft.com/kb/940318
>
> --
> Merv Porter [SBS-MVP]
> ============================
>
> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
> news:45CEE602-FD39-4526-B1E5-39BF646960AF@microsoft.com...
> > Just in case you missed this post...
> >
> > FYI, I'm running the wizard from the Server Management app. I just
> > realized
> > there were two other options under Configure Backup; (1) Modify Storage
> > for
> > Deleted Files and E-mail, and (2) Configure My Documents Redirection.
> >
> > If I run (1), I don't have the choice of any options; it goes straight to
> > the Finish screen, and says:
> > The following settings were made regarding deleted items:
> > No disk space was reserved for deleted files.
> > Deleted e-mail messages will not be retained.
> >
> > If I click Finish, I get the same error as I do when running the Configure
> > Backup wizard.
> >
> > (2), I have the option to redirect all my documents folders to the default
> > shared folder..., redirect all my documents folders to a network
> > folder...,
> > or do not redirect my documents folders. If I select the latter, I get a
> > confirmation message, and the screen closes. It did not have any positive
> > effect on the backup.
> >
> > Anything else I can try?
> >
> >
> > "Merv Porter [SBS-MVP]" wrote:
> >
> >> Sorry about that Dan. I was trying to do it from memory (almost always a
> >> bad idea)...
> >>
> >> The "Storage Allocation for Deleted Files and Email" screen should come
> >> right after the "Define Backup Schedule" screen. It allows you to set
> >> "Deleted Item Retention" for recovering mail messages and also to set the
> >> Volume Shadow Copy space requirements.
> >>
> >> If you don't see it in the Configure Backup wizard, you should have a
> >> link
> >> on the Manage Small Business Server Backup page for "Modify Storage for
> >> Deleted Files and E-mail" which will take you directly into it.
> >>
> >> --
> >> Merv Porter [SBS-MVP]
> >> ============================
> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
> >> news:B656899C-DB86-4B2F-8331-8B303CC64696@microsoft.com...
> >> > How do I get there? When I click Configure Backup, that's what I get.
> >> >
> >> >
> >> > "Merv Porter [SBS-MVP]" wrote:
> >> >
> >> >> No, not the Modify screen. It's the Configure Backup screen. :-)
> >> >>
> >> >> --
> >> >> Merv Porter [SBS-MVP]
> >> >> ============================
> >> >>
> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
> >> >> message
> >> >> news:83B59985-B05E-4DC3-97B0-1E35A895D8BC@microsoft.com...
> >> >> > Hi Merv, thanks for the response. I'm not seeing the screen you
> >> >> > mention
> >> >> > anywhere in the wizard. These are the screens I get:
> >> >> >
> >> >> > Welcome
> >> >> > Modify backup settings (change existing backup settings or do not
> >> >> > use)
> >> >> > Backup Location
> >> >> > Backup Data Summary
> >> >> > Define Backup Schedule
> >> >> > Completing... (Finish screen)
> >> >> >
> >> >> > I tried deleting the Small Business Backup Script.bks thinking
> >> >> > that's
> >> >> > why
> >> >> > maybe it was skipping those screens, but no luck.
> >> >> >
> >> >> > Thanks,
> >> >> > Dan
> >> >> >
> >> >> >
> >> >> > "Merv Porter [SBS-MVP]" wrote:
> >> >> >
> >> >> >> A thought... (not sure if this will work)
> >> >> >>
> >> >> >> Re-run the SBS Backup wizard and on the "Storage Alloaction for
> >> >> >> Deleted
> >> >> >> Files and Email" screen, uncheck "Enable periodic Snapshots of
> >> >> >> user's
> >> >> >> shared
> >> >> >> folders". Then finish the wizard. Now go to My Computer | rt.
> >> >> >> click
> >> >> >> the
> >> >> >> C:
> >> >> >> drive | Properties | Shadow Copies, and highlight & delete any
> >> >> >> scheduled
> >> >> >> Shadow copies for any partition. Now go back and re-run the SBS
> >> >> >> Backup
> >> >> >> Wizard again but this time enable the "Periodic Snapshots".
> >> >> >>
> >> >> >> --
> >> >> >> Merv Porter [SBS-MVP]
> >> >> >> ============================
> >> >> >>
> >> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
> >> >> >> message
> >> >> >> news:926791ED-2285-4140-8EBD-8C5DCCFC0FA3@microsoft.com...
> >> >> >> > Background: I bought a new hard drive for our server (SBS 2003),
> >> >> >> > and
> >> >> >> > needed
> >> >> >> > to migrate from the old drive to the new. I installed Seagate's
> >> >> >> > (Acronis)
> >> >> >> > DiscWizard software, and copied the partitions to the new drive.
> >> >> >> > Booted
> >> >> >> > to
> >> >> >> > the new drive, and for the most part, everything worked.
> >> >> >> >
> >> >> >> > Problem: The built-in SBS Backup no longer works. Apparently
> >> >> >> > DiscWizard
> >> >> >> > clobbered the Volume Shadow Copy Services by installing its own,
> >> >> >> > and
> >> >> >> > not
> >> >> >> > properly restoring Microsoft's during uninstall. Seagate's tech
> >> >> >> > support
> >> >> >> > was
> >> >> >> > (as expected) no help, which brings me here.
> >> >> >> >
> >> >> >> > Errors: This is where I stand right now. In Server Management,
> >> >> >> > it
> >> >> >> > says
> >> >> >> > "Backup Configuration Wizard has not been run, or backup has been
> >> >> >> > disabled."
> >> >> >> > I click Configure Backup, and walk thru the wizard. After
> >> >> >> > clicking
> >> >> >> > Finish, I
> >> >> >> > get a message box:
> >> >> >> > Backup Configuration Wizard - An unexpected error occurred
> >> >> >> > (80070057).
> >> >> >> > The
> >> >> >> > parameter is incorrect.
> >> >> >> >
> >> >> >> > At the end of BackupWizard.log, this is what I get:
> >> >> >> > Calling CommitRetention()
> >> >> >> > Error 0x80070057 returned from call to CommitRetention().
> >> >> >> > Backup Wizard finished with error code 0X80070057.
> >> >> >> >
> >> >> >> > If I try to force a backup, I get this in the latest
> >> >> >> > sbsbackuplog##.log
> >> >> >> > file:
> >> >> >> > Volume shadow copy creation: Attempt 1.
> >> >> >> > Error returned while creating the volume shadow copy:0x8004230f.
> >> >> >> > Error returned while creating the volume shadow copy:8004230f
> >> >> >> > Aborting Backup.
> >> >> >> >
> >> >> >> > If I right-click the C: drive, Shadow Copies tab, I get this:
> >> >> >> > Failed to retrieve volumes that are eligible for shadow copies.
> >> >> >> > Error 0x8004230f: The shadow copy provider had an unexpected
> >> >> >> > error
> >> >> >> > while
> >> >> >> > trying to process the specified operation.
> >> >> >> >
> >> >> >> > I've googled and googled and googled and tried everything that I
> >> >> >> > remotely
> >> >> >> > thought would help... reinstalling Administrative Tools,
> >> >> >> > reinstalling
> >> >> >> > SP2,
> >> >> >> > re-registering files, applying hotfixes, etc.
> >> >> >> >
> >> >> >> > I think that if I could somehow reinstall all the VSCS stuff,
> >> >> >> > everything
> >> >> >> > would go back to normal... but that's just a thought.,
> >> >> >> > I'd really appreciate any help! Thanks!
> >> >> >> > Dan
> >> >> >> >
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>

>
>
>

Reply With Quote
  #11  
Old 09-11-2007
Merv Porter [SBS-MVP]
 
Posts: n/a
Re: sbs backup / volume shadow copy problem

Hi Dan,

But I'm wondering if the registry is hosed and applying the hotfix might
rebuild the registry key properly? I can't find anything else that might be
helpful.

Since your restore of the image was apparently not entirely sucessful, your
entire server configuration is suspect. And of course, the Seagate
DiscWizard is not supported on Windows Server 2003. A call to Micosoft
Support ($) may be able to get you back up and running (but MS generally
doesn't support restores from image on servers or workstations).

At this point, you might try reinstalling SBS SP1...

Microsoft Windows Small Business Server 2003 Service Pack 1 (SP1)
http://www.microsoft.com/downloads/d...displaylang=en

Or start again with a fresh image...

This thread mentions DriveImageXML
http://groups.google.com/group/micro...db9a7a9552367a

I've never used DriveImageXML before others in this newsgroup have indicated
that it works with servers. Of course you would need to reimage your
original drive. There are also other commerical programs ($) that do
imaging well (StorageCracft's ShadowProtect for one).

--
Merv Porter [SBS-MVP]
============================

"Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
news:84D339F8-A22B-4724-B56F-4C4877B4109D@microsoft.com...
> Thanks. The registry key is present, with a bunch of settings within.
>
> Anything else?
>
>
> "Merv Porter [SBS-MVP]" wrote:
>
>> Maybe...
>>
>> You receive an error message when you try to run a Server Management
>> wizard
>> in Windows Small Business Server 2003
>> http://support.microsoft.com/kb/940318
>>
>> --
>> Merv Porter [SBS-MVP]
>> ============================
>>
>> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
>> news:45CEE602-FD39-4526-B1E5-39BF646960AF@microsoft.com...
>> > Just in case you missed this post...
>> >
>> > FYI, I'm running the wizard from the Server Management app. I just
>> > realized
>> > there were two other options under Configure Backup; (1) Modify Storage
>> > for
>> > Deleted Files and E-mail, and (2) Configure My Documents Redirection.
>> >
>> > If I run (1), I don't have the choice of any options; it goes straight
>> > to
>> > the Finish screen, and says:
>> > The following settings were made regarding deleted items:
>> > No disk space was reserved for deleted files.
>> > Deleted e-mail messages will not be retained.
>> >
>> > If I click Finish, I get the same error as I do when running the
>> > Configure
>> > Backup wizard.
>> >
>> > (2), I have the option to redirect all my documents folders to the
>> > default
>> > shared folder..., redirect all my documents folders to a network
>> > folder...,
>> > or do not redirect my documents folders. If I select the latter, I get
>> > a
>> > confirmation message, and the screen closes. It did not have any
>> > positive
>> > effect on the backup.
>> >
>> > Anything else I can try?
>> >
>> >
>> > "Merv Porter [SBS-MVP]" wrote:
>> >
>> >> Sorry about that Dan. I was trying to do it from memory (almost
>> >> always a
>> >> bad idea)...
>> >>
>> >> The "Storage Allocation for Deleted Files and Email" screen should
>> >> come
>> >> right after the "Define Backup Schedule" screen. It allows you to set
>> >> "Deleted Item Retention" for recovering mail messages and also to set
>> >> the
>> >> Volume Shadow Copy space requirements.
>> >>
>> >> If you don't see it in the Configure Backup wizard, you should have a
>> >> link
>> >> on the Manage Small Business Server Backup page for "Modify Storage
>> >> for
>> >> Deleted Files and E-mail" which will take you directly into it.
>> >>
>> >> --
>> >> Merv Porter [SBS-MVP]
>> >> ============================
>> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
>> >> message
>> >> news:B656899C-DB86-4B2F-8331-8B303CC64696@microsoft.com...
>> >> > How do I get there? When I click Configure Backup, that's what I
>> >> > get.
>> >> >
>> >> >
>> >> > "Merv Porter [SBS-MVP]" wrote:
>> >> >
>> >> >> No, not the Modify screen. It's the Configure Backup screen. :-)
>> >> >>
>> >> >> --
>> >> >> Merv Porter [SBS-MVP]
>> >> >> ============================
>> >> >>
>> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
>> >> >> message
>> >> >> news:83B59985-B05E-4DC3-97B0-1E35A895D8BC@microsoft.com...
>> >> >> > Hi Merv, thanks for the response. I'm not seeing the screen you
>> >> >> > mention
>> >> >> > anywhere in the wizard. These are the screens I get:
>> >> >> >
>> >> >> > Welcome
>> >> >> > Modify backup settings (change existing backup settings or do not
>> >> >> > use)
>> >> >> > Backup Location
>> >> >> > Backup Data Summary
>> >> >> > Define Backup Schedule
>> >> >> > Completing... (Finish screen)
>> >> >> >
>> >> >> > I tried deleting the Small Business Backup Script.bks thinking
>> >> >> > that's
>> >> >> > why
>> >> >> > maybe it was skipping those screens, but no luck.
>> >> >> >
>> >> >> > Thanks,
>> >> >> > Dan
>> >> >> >
>> >> >> >
>> >> >> > "Merv Porter [SBS-MVP]" wrote:
>> >> >> >
>> >> >> >> A thought... (not sure if this will work)
>> >> >> >>
>> >> >> >> Re-run the SBS Backup wizard and on the "Storage Alloaction for
>> >> >> >> Deleted
>> >> >> >> Files and Email" screen, uncheck "Enable periodic Snapshots of
>> >> >> >> user's
>> >> >> >> shared
>> >> >> >> folders". Then finish the wizard. Now go to My Computer | rt.
>> >> >> >> click
>> >> >> >> the
>> >> >> >> C:
>> >> >> >> drive | Properties | Shadow Copies, and highlight & delete any
>> >> >> >> scheduled
>> >> >> >> Shadow copies for any partition. Now go back and re-run the SBS
>> >> >> >> Backup
>> >> >> >> Wizard again but this time enable the "Periodic Snapshots".
>> >> >> >>
>> >> >> >> --
>> >> >> >> Merv Porter [SBS-MVP]
>> >> >> >> ============================
>> >> >> >>
>> >> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
>> >> >> >> message
>> >> >> >> news:926791ED-2285-4140-8EBD-8C5DCCFC0FA3@microsoft.com...
>> >> >> >> > Background: I bought a new hard drive for our server (SBS
>> >> >> >> > 2003),
>> >> >> >> > and
>> >> >> >> > needed
>> >> >> >> > to migrate from the old drive to the new. I installed
>> >> >> >> > Seagate's
>> >> >> >> > (Acronis)
>> >> >> >> > DiscWizard software, and copied the partitions to the new
>> >> >> >> > drive.
>> >> >> >> > Booted
>> >> >> >> > to
>> >> >> >> > the new drive, and for the most part, everything worked.
>> >> >> >> >
>> >> >> >> > Problem: The built-in SBS Backup no longer works. Apparently
>> >> >> >> > DiscWizard
>> >> >> >> > clobbered the Volume Shadow Copy Services by installing its
>> >> >> >> > own,
>> >> >> >> > and
>> >> >> >> > not
>> >> >> >> > properly restoring Microsoft's during uninstall. Seagate's
>> >> >> >> > tech
>> >> >> >> > support
>> >> >> >> > was
>> >> >> >> > (as expected) no help, which brings me here.
>> >> >> >> >
>> >> >> >> > Errors: This is where I stand right now. In Server
>> >> >> >> > Management,
>> >> >> >> > it
>> >> >> >> > says
>> >> >> >> > "Backup Configuration Wizard has not been run, or backup has
>> >> >> >> > been
>> >> >> >> > disabled."
>> >> >> >> > I click Configure Backup, and walk thru the wizard. After
>> >> >> >> > clicking
>> >> >> >> > Finish, I
>> >> >> >> > get a message box:
>> >> >> >> > Backup Configuration Wizard - An unexpected error occurred
>> >> >> >> > (80070057).
>> >> >> >> > The
>> >> >> >> > parameter is incorrect.
>> >> >> >> >
>> >> >> >> > At the end of BackupWizard.log, this is what I get:
>> >> >> >> > Calling CommitRetention()
>> >> >> >> > Error 0x80070057 returned from call to CommitRetention().
>> >> >> >> > Backup Wizard finished with error code 0X80070057.
>> >> >> >> >
>> >> >> >> > If I try to force a backup, I get this in the latest
>> >> >> >> > sbsbackuplog##.log
>> >> >> >> > file:
>> >> >> >> > Volume shadow copy creation: Attempt 1.
>> >> >> >> > Error returned while creating the volume shadow
>> >> >> >> > copy:0x8004230f.
>> >> >> >> > Error returned while creating the volume shadow copy:8004230f
>> >> >> >> > Aborting Backup.
>> >> >> >> >
>> >> >> >> > If I right-click the C: drive, Shadow Copies tab, I get this:
>> >> >> >> > Failed to retrieve volumes that are eligible for shadow
>> >> >> >> > copies.
>> >> >> >> > Error 0x8004230f: The shadow copy provider had an unexpected
>> >> >> >> > error
>> >> >> >> > while
>> >> >> >> > trying to process the specified operation.
>> >> >> >> >
>> >> >> >> > I've googled and googled and googled and tried everything that
>> >> >> >> > I
>> >> >> >> > remotely
>> >> >> >> > thought would help... reinstalling Administrative Tools,
>> >> >> >> > reinstalling
>> >> >> >> > SP2,
>> >> >> >> > re-registering files, applying hotfixes, etc.
>> >> >> >> >
>> >> >> >> > I think that if I could somehow reinstall all the VSCS stuff,
>> >> >> >> > everything
>> >> >> >> > would go back to normal... but that's just a thought.,
>> >> >> >> > I'd really appreciate any help! Thanks!
>> >> >> >> > Dan
>> >> >> >> >
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>

>>
>>
>>



Reply With Quote
  #12  
Old 09-11-2007
Dan Hagerman
 
Posts: n/a
Re: sbs backup / volume shadow copy problem

Hi Merv,

I requested the hotfix for the registry key.

Curious, why would I install SP1 when I already have SP2?

Regarding the DiscWizard issue, the actual imaging process worked fine. It
was the fact that DiscWizard itself installed some of it's own VSS stuff that
broke Windows'. At the time [9/11/07], DW installed just fine on SBS2003 -
but the latest version from their web site will not... so they apparently
realized there is a problem and clearly don't support the OS anymore. It
wasn't obvious when I did it.

Anyway, I'll keep the DriveImageXML in mind for next time :-)



"Merv Porter [SBS-MVP]" wrote:

> Hi Dan,
>
> But I'm wondering if the registry is hosed and applying the hotfix might
> rebuild the registry key properly? I can't find anything else that might be
> helpful.
>
> Since your restore of the image was apparently not entirely sucessful, your
> entire server configuration is suspect. And of course, the Seagate
> DiscWizard is not supported on Windows Server 2003. A call to Micosoft
> Support ($) may be able to get you back up and running (but MS generally
> doesn't support restores from image on servers or workstations).
>
> At this point, you might try reinstalling SBS SP1...
>
> Microsoft Windows Small Business Server 2003 Service Pack 1 (SP1)
> http://www.microsoft.com/downloads/d...displaylang=en
>
> Or start again with a fresh image...
>
> This thread mentions DriveImageXML
> http://groups.google.com/group/micro...db9a7a9552367a
>
> I've never used DriveImageXML before others in this newsgroup have indicated
> that it works with servers. Of course you would need to reimage your
> original drive. There are also other commerical programs ($) that do
> imaging well (StorageCracft's ShadowProtect for one).
>
> --
> Merv Porter [SBS-MVP]
> ============================
>
> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
> news:84D339F8-A22B-4724-B56F-4C4877B4109D@microsoft.com...
> > Thanks. The registry key is present, with a bunch of settings within.
> >
> > Anything else?
> >
> >
> > "Merv Porter [SBS-MVP]" wrote:
> >
> >> Maybe...
> >>
> >> You receive an error message when you try to run a Server Management
> >> wizard
> >> in Windows Small Business Server 2003
> >> http://support.microsoft.com/kb/940318
> >>
> >> --
> >> Merv Porter [SBS-MVP]
> >> ============================
> >>
> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
> >> news:45CEE602-FD39-4526-B1E5-39BF646960AF@microsoft.com...
> >> > Just in case you missed this post...
> >> >
> >> > FYI, I'm running the wizard from the Server Management app. I just
> >> > realized
> >> > there were two other options under Configure Backup; (1) Modify Storage
> >> > for
> >> > Deleted Files and E-mail, and (2) Configure My Documents Redirection.
> >> >
> >> > If I run (1), I don't have the choice of any options; it goes straight
> >> > to
> >> > the Finish screen, and says:
> >> > The following settings were made regarding deleted items:
> >> > No disk space was reserved for deleted files.
> >> > Deleted e-mail messages will not be retained.
> >> >
> >> > If I click Finish, I get the same error as I do when running the
> >> > Configure
> >> > Backup wizard.
> >> >
> >> > (2), I have the option to redirect all my documents folders to the
> >> > default
> >> > shared folder..., redirect all my documents folders to a network
> >> > folder...,
> >> > or do not redirect my documents folders. If I select the latter, I get
> >> > a
> >> > confirmation message, and the screen closes. It did not have any
> >> > positive
> >> > effect on the backup.
> >> >
> >> > Anything else I can try?
> >> >
> >> >
> >> > "Merv Porter [SBS-MVP]" wrote:
> >> >
> >> >> Sorry about that Dan. I was trying to do it from memory (almost
> >> >> always a
> >> >> bad idea)...
> >> >>
> >> >> The "Storage Allocation for Deleted Files and Email" screen should
> >> >> come
> >> >> right after the "Define Backup Schedule" screen. It allows you to set
> >> >> "Deleted Item Retention" for recovering mail messages and also to set
> >> >> the
> >> >> Volume Shadow Copy space requirements.
> >> >>
> >> >> If you don't see it in the Configure Backup wizard, you should have a
> >> >> link
> >> >> on the Manage Small Business Server Backup page for "Modify Storage
> >> >> for
> >> >> Deleted Files and E-mail" which will take you directly into it.
> >> >>
> >> >> --
> >> >> Merv Porter [SBS-MVP]
> >> >> ============================
> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
> >> >> message
> >> >> news:B656899C-DB86-4B2F-8331-8B303CC64696@microsoft.com...
> >> >> > How do I get there? When I click Configure Backup, that's what I
> >> >> > get.
> >> >> >
> >> >> >
> >> >> > "Merv Porter [SBS-MVP]" wrote:
> >> >> >
> >> >> >> No, not the Modify screen. It's the Configure Backup screen. :-)
> >> >> >>
> >> >> >> --
> >> >> >> Merv Porter [SBS-MVP]
> >> >> >> ============================
> >> >> >>
> >> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
> >> >> >> message
> >> >> >> news:83B59985-B05E-4DC3-97B0-1E35A895D8BC@microsoft.com...
> >> >> >> > Hi Merv, thanks for the response. I'm not seeing the screen you
> >> >> >> > mention
> >> >> >> > anywhere in the wizard. These are the screens I get:
> >> >> >> >
> >> >> >> > Welcome
> >> >> >> > Modify backup settings (change existing backup settings or do not
> >> >> >> > use)
> >> >> >> > Backup Location
> >> >> >> > Backup Data Summary
> >> >> >> > Define Backup Schedule
> >> >> >> > Completing... (Finish screen)
> >> >> >> >
> >> >> >> > I tried deleting the Small Business Backup Script.bks thinking
> >> >> >> > that's
> >> >> >> > why
> >> >> >> > maybe it was skipping those screens, but no luck.
> >> >> >> >
> >> >> >> > Thanks,
> >> >> >> > Dan
> >> >> >> >
> >> >> >> >
> >> >> >> > "Merv Porter [SBS-MVP]" wrote:
> >> >> >> >
> >> >> >> >> A thought... (not sure if this will work)
> >> >> >> >>
> >> >> >> >> Re-run the SBS Backup wizard and on the "Storage Alloaction for
> >> >> >> >> Deleted
> >> >> >> >> Files and Email" screen, uncheck "Enable periodic Snapshots of
> >> >> >> >> user's
> >> >> >> >> shared
> >> >> >> >> folders". Then finish the wizard. Now go to My Computer | rt.
> >> >> >> >> click
> >> >> >> >> the
> >> >> >> >> C:
> >> >> >> >> drive | Properties | Shadow Copies, and highlight & delete any
> >> >> >> >> scheduled
> >> >> >> >> Shadow copies for any partition. Now go back and re-run the SBS
> >> >> >> >> Backup
> >> >> >> >> Wizard again but this time enable the "Periodic Snapshots".
> >> >> >> >>
> >> >> >> >> --
> >> >> >> >> Merv Porter [SBS-MVP]
> >> >> >> >> ============================
> >> >> >> >>
> >> >> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
> >> >> >> >> message
> >> >> >> >> news:926791ED-2285-4140-8EBD-8C5DCCFC0FA3@microsoft.com...
> >> >> >> >> > Background: I bought a new hard drive for our server (SBS
> >> >> >> >> > 2003),
> >> >> >> >> > and
> >> >> >> >> > needed
> >> >> >> >> > to migrate from the old drive to the new. I installed
> >> >> >> >> > Seagate's
> >> >> >> >> > (Acronis)
> >> >> >> >> > DiscWizard software, and copied the partitions to the new
> >> >> >> >> > drive.
> >> >> >> >> > Booted
> >> >> >> >> > to
> >> >> >> >> > the new drive, and for the most part, everything worked.
> >> >> >> >> >
> >> >> >> >> > Problem: The built-in SBS Backup no longer works. Apparently
> >> >> >> >> > DiscWizard
> >> >> >> >> > clobbered the Volume Shadow Copy Services by installing its
> >> >> >> >> > own,
> >> >> >> >> > and
> >> >> >> >> > not
> >> >> >> >> > properly restoring Microsoft's during uninstall. Seagate's
> >> >> >> >> > tech
> >> >> >> >> > support
> >> >> >> >> > was
> >> >> >> >> > (as expected) no help, which brings me here.
> >> >> >> >> >
> >> >> >> >> > Errors: This is where I stand right now. In Server
> >> >> >> >> > Management,
> >> >> >> >> > it
> >> >> >> >> > says
> >> >> >> >> > "Backup Configuration Wizard has not been run, or backup has
> >> >> >> >> > been
> >> >> >> >> > disabled."
> >> >> >> >> > I click Configure Backup, and walk thru the wizard. After
> >> >> >> >> > clicking
> >> >> >> >> > Finish, I
> >> >> >> >> > get a message box:
> >> >> >> >> > Backup Configuration Wizard - An unexpected error occurred
> >> >> >> >> > (80070057).
> >> >> >> >> > The
> >> >> >> >> > parameter is incorrect.
> >> >> >> >> >
> >> >> >> >> > At the end of BackupWizard.log, this is what I get:
> >> >> >> >> > Calling CommitRetention()
> >> >> >> >> > Error 0x80070057 returned from call to CommitRetention().
> >> >> >> >> > Backup Wizard finished with error code 0X80070057.
> >> >> >> >> >
> >> >> >> >> > If I try to force a backup, I get this in the latest
> >> >> >> >> > sbsbackuplog##.log
> >> >> >> >> > file:
> >> >> >> >> > Volume shadow copy creation: Attempt 1.
> >> >> >> >> > Error returned while creating the volume shadow
> >> >> >> >> > copy:0x8004230f.
> >> >> >> >> > Error returned while creating the volume shadow copy:8004230f
> >> >> >> >> > Aborting Backup.
> >> >> >> >> >
> >> >> >> >> > If I right-click the C: drive, Shadow Copies tab, I get this:
> >> >> >> >> > Failed to retrieve volumes that are eligible for shadow
> >> >> >> >> > copies.
> >> >> >> >> > Error 0x8004230f: The shadow copy provider had an unexpected
> >> >> >> >> > error
> >> >> >> >> > while
> >> >> >> >> > trying to process the specified operation.
> >> >> >> >> >
> >> >> >> >> > I've googled and googled and googled and tried everything that
> >> >> >> >> > I
> >> >> >> >> > remotely
> >> >> >> >> > thought would help... reinstalling Administrative Tools,
> >> >> >> >> > reinstalling
> >> >> >> >> > SP2,
> >> >> >> >> > re-registering files, applying hotfixes, etc.
> >> >> >> >> >
> >> >> >> >> > I think that if I could somehow reinstall all the VSCS stuff,
> >> >> >> >> > everything
> >> >> >> >> > would go back to normal... but that's just a thought.,
> >> >> >> >> > I'd really appreciate any help! Thanks!
> >> >> >> >> > Dan
> >> >> >> >> >
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>

>
>
>

Reply With Quote
  #13  
Old 09-11-2007
Merv Porter [SBS-MVP]
 
Posts: n/a
Re: sbs backup / volume shadow copy problem

You may have Windows 2003 SP2 installed but not SBS 2003 SP2 (which doesn't
exist; only SBS 2003 SP1 has been released at this point in time). My
thought was to reinstall SBS 2003 SP1 over the top of your current setup to
see if that fixes the problem.

--
Merv Porter [SBS-MVP]
============================

"Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
news:D6804AA6-8C64-4651-BF04-7C2729F3E21B@microsoft.com...
> Hi Merv,
>
> I requested the hotfix for the registry key.
>
> Curious, why would I install SP1 when I already have SP2?
>
> Regarding the DiscWizard issue, the actual imaging process worked fine.
> It
> was the fact that DiscWizard itself installed some of it's own VSS stuff
> that
> broke Windows'. At the time [9/11/07], DW installed just fine on
> SBS2003 -
> but the latest version from their web site will not... so they apparently
> realized there is a problem and clearly don't support the OS anymore. It
> wasn't obvious when I did it.
>
> Anyway, I'll keep the DriveImageXML in mind for next time :-)
>
>
>
> "Merv Porter [SBS-MVP]" wrote:
>
>> Hi Dan,
>>
>> But I'm wondering if the registry is hosed and applying the hotfix might
>> rebuild the registry key properly? I can't find anything else that might
>> be
>> helpful.
>>
>> Since your restore of the image was apparently not entirely sucessful,
>> your
>> entire server configuration is suspect. And of course, the Seagate
>> DiscWizard is not supported on Windows Server 2003. A call to Micosoft
>> Support ($) may be able to get you back up and running (but MS generally
>> doesn't support restores from image on servers or workstations).
>>
>> At this point, you might try reinstalling SBS SP1...
>>
>> Microsoft Windows Small Business Server 2003 Service Pack 1 (SP1)
>> http://www.microsoft.com/downloads/d...displaylang=en
>>
>> Or start again with a fresh image...
>>
>> This thread mentions DriveImageXML
>> http://groups.google.com/group/micro...db9a7a9552367a
>>
>> I've never used DriveImageXML before others in this newsgroup have
>> indicated
>> that it works with servers. Of course you would need to reimage your
>> original drive. There are also other commerical programs ($) that do
>> imaging well (StorageCracft's ShadowProtect for one).
>>
>> --
>> Merv Porter [SBS-MVP]
>> ============================
>>
>> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
>> news:84D339F8-A22B-4724-B56F-4C4877B4109D@microsoft.com...
>> > Thanks. The registry key is present, with a bunch of settings within.
>> >
>> > Anything else?
>> >
>> >
>> > "Merv Porter [SBS-MVP]" wrote:
>> >
>> >> Maybe...
>> >>
>> >> You receive an error message when you try to run a Server Management
>> >> wizard
>> >> in Windows Small Business Server 2003
>> >> http://support.microsoft.com/kb/940318
>> >>
>> >> --
>> >> Merv Porter [SBS-MVP]
>> >> ============================
>> >>
>> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
>> >> message
>> >> news:45CEE602-FD39-4526-B1E5-39BF646960AF@microsoft.com...
>> >> > Just in case you missed this post...
>> >> >
>> >> > FYI, I'm running the wizard from the Server Management app. I just
>> >> > realized
>> >> > there were two other options under Configure Backup; (1) Modify
>> >> > Storage
>> >> > for
>> >> > Deleted Files and E-mail, and (2) Configure My Documents
>> >> > Redirection.
>> >> >
>> >> > If I run (1), I don't have the choice of any options; it goes
>> >> > straight
>> >> > to
>> >> > the Finish screen, and says:
>> >> > The following settings were made regarding deleted items:
>> >> > No disk space was reserved for deleted files.
>> >> > Deleted e-mail messages will not be retained.
>> >> >
>> >> > If I click Finish, I get the same error as I do when running the
>> >> > Configure
>> >> > Backup wizard.
>> >> >
>> >> > (2), I have the option to redirect all my documents folders to the
>> >> > default
>> >> > shared folder..., redirect all my documents folders to a network
>> >> > folder...,
>> >> > or do not redirect my documents folders. If I select the latter, I
>> >> > get
>> >> > a
>> >> > confirmation message, and the screen closes. It did not have any
>> >> > positive
>> >> > effect on the backup.
>> >> >
>> >> > Anything else I can try?
>> >> >
>> >> >
>> >> > "Merv Porter [SBS-MVP]" wrote:
>> >> >
>> >> >> Sorry about that Dan. I was trying to do it from memory (almost
>> >> >> always a
>> >> >> bad idea)...
>> >> >>
>> >> >> The "Storage Allocation for Deleted Files and Email" screen should
>> >> >> come
>> >> >> right after the "Define Backup Schedule" screen. It allows you to
>> >> >> set
>> >> >> "Deleted Item Retention" for recovering mail messages and also to
>> >> >> set
>> >> >> the
>> >> >> Volume Shadow Copy space requirements.
>> >> >>
>> >> >> If you don't see it in the Configure Backup wizard, you should have
>> >> >> a
>> >> >> link
>> >> >> on the Manage Small Business Server Backup page for "Modify Storage
>> >> >> for
>> >> >> Deleted Files and E-mail" which will take you directly into it.
>> >> >>
>> >> >> --
>> >> >> Merv Porter [SBS-MVP]
>> >> >> ============================
>> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
>> >> >> message
>> >> >> news:B656899C-DB86-4B2F-8331-8B303CC64696@microsoft.com...
>> >> >> > How do I get there? When I click Configure Backup, that's what I
>> >> >> > get.
>> >> >> >
>> >> >> >
>> >> >> > "Merv Porter [SBS-MVP]" wrote:
>> >> >> >
>> >> >> >> No, not the Modify screen. It's the Configure Backup screen.
>> >> >> >> :-)
>> >> >> >>
>> >> >> >> --
>> >> >> >> Merv Porter [SBS-MVP]
>> >> >> >> ============================
>> >> >> >>
>> >> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
>> >> >> >> message
>> >> >> >> news:83B59985-B05E-4DC3-97B0-1E35A895D8BC@microsoft.com...
>> >> >> >> > Hi Merv, thanks for the response. I'm not seeing the screen
>> >> >> >> > you
>> >> >> >> > mention
>> >> >> >> > anywhere in the wizard. These are the screens I get:
>> >> >> >> >
>> >> >> >> > Welcome
>> >> >> >> > Modify backup settings (change existing backup settings or do
>> >> >> >> > not
>> >> >> >> > use)
>> >> >> >> > Backup Location
>> >> >> >> > Backup Data Summary
>> >> >> >> > Define Backup Schedule
>> >> >> >> > Completing... (Finish screen)
>> >> >> >> >
>> >> >> >> > I tried deleting the Small Business Backup Script.bks thinking
>> >> >> >> > that's
>> >> >> >> > why
>> >> >> >> > maybe it was skipping those screens, but no luck.
>> >> >> >> >
>> >> >> >> > Thanks,
>> >> >> >> > Dan
>> >> >> >> >
>> >> >> >> >
>> >> >> >> > "Merv Porter [SBS-MVP]" wrote:
>> >> >> >> >
>> >> >> >> >> A thought... (not sure if this will work)
>> >> >> >> >>
>> >> >> >> >> Re-run the SBS Backup wizard and on the "Storage Alloaction
>> >> >> >> >> for
>> >> >> >> >> Deleted
>> >> >> >> >> Files and Email" screen, uncheck "Enable periodic Snapshots
>> >> >> >> >> of
>> >> >> >> >> user's
>> >> >> >> >> shared
>> >> >> >> >> folders". Then finish the wizard. Now go to My Computer |
>> >> >> >> >> rt.
>> >> >> >> >> click
>> >> >> >> >> the
>> >> >> >> >> C:
>> >> >> >> >> drive | Properties | Shadow Copies, and highlight & delete
>> >> >> >> >> any
>> >> >> >> >> scheduled
>> >> >> >> >> Shadow copies for any partition. Now go back and re-run the
>> >> >> >> >> SBS
>> >> >> >> >> Backup
>> >> >> >> >> Wizard again but this time enable the "Periodic Snapshots".
>> >> >> >> >>
>> >> >> >> >> --
>> >> >> >> >> Merv Porter [SBS-MVP]
>> >> >> >> >> ============================
>> >> >> >> >>
>> >> >> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote
>> >> >> >> >> in
>> >> >> >> >> message
>> >> >> >> >> news:926791ED-2285-4140-8EBD-8C5DCCFC0FA3@microsoft.com...
>> >> >> >> >> > Background: I bought a new hard drive for our server (SBS
>> >> >> >> >> > 2003),
>> >> >> >> >> > and
>> >> >> >> >> > needed
>> >> >> >> >> > to migrate from the old drive to the new. I installed
>> >> >> >> >> > Seagate's
>> >> >> >> >> > (Acronis)
>> >> >> >> >> > DiscWizard software, and copied the partitions to the new
>> >> >> >> >> > drive.
>> >> >> >> >> > Booted
>> >> >> >> >> > to
>> >> >> >> >> > the new drive, and for the most part, everything worked.
>> >> >> >> >> >
>> >> >> >> >> > Problem: The built-in SBS Backup no longer works.
>> >> >> >> >> > Apparently
>> >> >> >> >> > DiscWizard
>> >> >> >> >> > clobbered the Volume Shadow Copy Services by installing its
>> >> >> >> >> > own,
>> >> >> >> >> > and
>> >> >> >> >> > not
>> >> >> >> >> > properly restoring Microsoft's during uninstall. Seagate's
>> >> >> >> >> > tech
>> >> >> >> >> > support
>> >> >> >> >> > was
>> >> >> >> >> > (as expected) no help, which brings me here.
>> >> >> >> >> >
>> >> >> >> >> > Errors: This is where I stand right now. In Server
>> >> >> >> >> > Management,
>> >> >> >> >> > it
>> >> >> >> >> > says
>> >> >> >> >> > "Backup Configuration Wizard has not been run, or backup
>> >> >> >> >> > has
>> >> >> >> >> > been
>> >> >> >> >> > disabled."
>> >> >> >> >> > I click Configure Backup, and walk thru the wizard. After
>> >> >> >> >> > clicking
>> >> >> >> >> > Finish, I
>> >> >> >> >> > get a message box:
>> >> >> >> >> > Backup Configuration Wizard - An unexpected error occurred
>> >> >> >> >> > (80070057).
>> >> >> >> >> > The
>> >> >> >> >> > parameter is incorrect.
>> >> >> >> >> >
>> >> >> >> >> > At the end of BackupWizard.log, this is what I get:
>> >> >> >> >> > Calling CommitRetention()
>> >> >> >> >> > Error 0x80070057 returned from call to CommitRetention().
>> >> >> >> >> > Backup Wizard finished with error code 0X80070057.
>> >> >> >> >> >
>> >> >> >> >> > If I try to force a backup, I get this in the latest
>> >> >> >> >> > sbsbackuplog##.log
>> >> >> >> >> > file:
>> >> >> >> >> > Volume shadow copy creation: Attempt 1.
>> >> >> >> >> > Error returned while creating the volume shadow
>> >> >> >> >> > copy:0x8004230f.
>> >> >> >> >> > Error returned while creating the volume shadow
>> >> >> >> >> > copy:8004230f
>> >> >> >> >> > Aborting Backup.
>> >> >> >> >> >
>> >> >> >> >> > If I right-click the C: drive, Shadow Copies tab, I get
>> >> >> >> >> > this:
>> >> >> >> >> > Failed to retrieve volumes that are eligible for shadow
>> >> >> >> >> > copies.
>> >> >> >> >> > Error 0x8004230f: The shadow copy provider had an
>> >> >> >> >> > unexpected
>> >> >> >> >> > error
>> >> >> >> >> > while
>> >> >> >> >> > trying to process the specified operation.
>> >> >> >> >> >
>> >> >> >> >> > I've googled and googled and googled and tried everything
>> >> >> >> >> > that
>> >> >> >> >> > I
>> >> >> >> >> > remotely
>> >> >> >> >> > thought would help... reinstalling Administrative Tools,
>> >> >> >> >> > reinstalling
>> >> >> >> >> > SP2,
>> >> >> >> >> > re-registering files, applying hotfixes, etc.
>> >> >> >> >> >
>> >> >> >> >> > I think that if I could somehow reinstall all the VSCS
>> >> >> >> >> > stuff,
>> >> >> >> >> > everything
>> >> >> >> >> > would go back to normal... but that's just a thought.,
>> >> >> >> >> > I'd really appreciate any help! Thanks!
>> >> >> >> >> > Dan
>> >> >> >> >> >
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>

>>
>>
>>



Reply With Quote
  #14  
Old 09-11-2007
Dan Hagerman
 
Posts: n/a
Re: sbs backup / volume shadow copy problem

Thanks, I'll give it a try. I'll keep you posted!


"Merv Porter [SBS-MVP]" wrote:

> You may have Windows 2003 SP2 installed but not SBS 2003 SP2 (which doesn't
> exist; only SBS 2003 SP1 has been released at this point in time). My
> thought was to reinstall SBS 2003 SP1 over the top of your current setup to
> see if that fixes the problem.
>
> --
> Merv Porter [SBS-MVP]
> ============================
>
> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
> news:D6804AA6-8C64-4651-BF04-7C2729F3E21B@microsoft.com...
> > Hi Merv,
> >
> > I requested the hotfix for the registry key.
> >
> > Curious, why would I install SP1 when I already have SP2?
> >
> > Regarding the DiscWizard issue, the actual imaging process worked fine.
> > It
> > was the fact that DiscWizard itself installed some of it's own VSS stuff
> > that
> > broke Windows'. At the time [9/11/07], DW installed just fine on
> > SBS2003 -
> > but the latest version from their web site will not... so they apparently
> > realized there is a problem and clearly don't support the OS anymore. It
> > wasn't obvious when I did it.
> >
> > Anyway, I'll keep the DriveImageXML in mind for next time :-)
> >
> >
> >
> > "Merv Porter [SBS-MVP]" wrote:
> >
> >> Hi Dan,
> >>
> >> But I'm wondering if the registry is hosed and applying the hotfix might
> >> rebuild the registry key properly? I can't find anything else that might
> >> be
> >> helpful.
> >>
> >> Since your restore of the image was apparently not entirely sucessful,
> >> your
> >> entire server configuration is suspect. And of course, the Seagate
> >> DiscWizard is not supported on Windows Server 2003. A call to Micosoft
> >> Support ($) may be able to get you back up and running (but MS generally
> >> doesn't support restores from image on servers or workstations).
> >>
> >> At this point, you might try reinstalling SBS SP1...
> >>
> >> Microsoft Windows Small Business Server 2003 Service Pack 1 (SP1)
> >> http://www.microsoft.com/downloads/d...displaylang=en
> >>
> >> Or start again with a fresh image...
> >>
> >> This thread mentions DriveImageXML
> >> http://groups.google.com/group/micro...db9a7a9552367a
> >>
> >> I've never used DriveImageXML before others in this newsgroup have
> >> indicated
> >> that it works with servers. Of course you would need to reimage your
> >> original drive. There are also other commerical programs ($) that do
> >> imaging well (StorageCracft's ShadowProtect for one).
> >>
> >> --
> >> Merv Porter [SBS-MVP]
> >> ============================
> >>
> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
> >> news:84D339F8-A22B-4724-B56F-4C4877B4109D@microsoft.com...
> >> > Thanks. The registry key is present, with a bunch of settings within.
> >> >
> >> > Anything else?
> >> >
> >> >
> >> > "Merv Porter [SBS-MVP]" wrote:
> >> >
> >> >> Maybe...
> >> >>
> >> >> You receive an error message when you try to run a Server Management
> >> >> wizard
> >> >> in Windows Small Business Server 2003
> >> >> http://support.microsoft.com/kb/940318
> >> >>
> >> >> --
> >> >> Merv Porter [SBS-MVP]
> >> >> ============================
> >> >>
> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
> >> >> message
> >> >> news:45CEE602-FD39-4526-B1E5-39BF646960AF@microsoft.com...
> >> >> > Just in case you missed this post...
> >> >> >
> >> >> > FYI, I'm running the wizard from the Server Management app. I just
> >> >> > realized
> >> >> > there were two other options under Configure Backup; (1) Modify
> >> >> > Storage
> >> >> > for
> >> >> > Deleted Files and E-mail, and (2) Configure My Documents
> >> >> > Redirection.
> >> >> >
> >> >> > If I run (1), I don't have the choice of any options; it goes
> >> >> > straight
> >> >> > to
> >> >> > the Finish screen, and says:
> >> >> > The following settings were made regarding deleted items:
> >> >> > No disk space was reserved for deleted files.
> >> >> > Deleted e-mail messages will not be retained.
> >> >> >
> >> >> > If I click Finish, I get the same error as I do when running the
> >> >> > Configure
> >> >> > Backup wizard.
> >> >> >
> >> >> > (2), I have the option to redirect all my documents folders to the
> >> >> > default
> >> >> > shared folder..., redirect all my documents folders to a network
> >> >> > folder...,
> >> >> > or do not redirect my documents folders. If I select the latter, I
> >> >> > get
> >> >> > a
> >> >> > confirmation message, and the screen closes. It did not have any
> >> >> > positive
> >> >> > effect on the backup.
> >> >> >
> >> >> > Anything else I can try?
> >> >> >
> >> >> >
> >> >> > "Merv Porter [SBS-MVP]" wrote:
> >> >> >
> >> >> >> Sorry about that Dan. I was trying to do it from memory (almost
> >> >> >> always a
> >> >> >> bad idea)...
> >> >> >>
> >> >> >> The "Storage Allocation for Deleted Files and Email" screen should
> >> >> >> come
> >> >> >> right after the "Define Backup Schedule" screen. It allows you to
> >> >> >> set
> >> >> >> "Deleted Item Retention" for recovering mail messages and also to
> >> >> >> set
> >> >> >> the
> >> >> >> Volume Shadow Copy space requirements.
> >> >> >>
> >> >> >> If you don't see it in the Configure Backup wizard, you should have
> >> >> >> a
> >> >> >> link
> >> >> >> on the Manage Small Business Server Backup page for "Modify Storage
> >> >> >> for
> >> >> >> Deleted Files and E-mail" which will take you directly into it.
> >> >> >>
> >> >> >> --
> >> >> >> Merv Porter [SBS-MVP]
> >> >> >> ============================
> >> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
> >> >> >> message
> >> >> >> news:B656899C-DB86-4B2F-8331-8B303CC64696@microsoft.com...
> >> >> >> > How do I get there? When I click Configure Backup, that's what I
> >> >> >> > get.
> >> >> >> >
> >> >> >> >
> >> >> >> > "Merv Porter [SBS-MVP]" wrote:
> >> >> >> >
> >> >> >> >> No, not the Modify screen. It's the Configure Backup screen.
> >> >> >> >> :-)
> >> >> >> >>
> >> >> >> >> --
> >> >> >> >> Merv Porter [SBS-MVP]
> >> >> >> >> ============================
> >> >> >> >>
> >> >> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
> >> >> >> >> message
> >> >> >> >> news:83B59985-B05E-4DC3-97B0-1E35A895D8BC@microsoft.com...
> >> >> >> >> > Hi Merv, thanks for the response. I'm not seeing the screen
> >> >> >> >> > you
> >> >> >> >> > mention
> >> >> >> >> > anywhere in the wizard. These are the screens I get:
> >> >> >> >> >
> >> >> >> >> > Welcome
> >> >> >> >> > Modify backup settings (change existing backup settings or do
> >> >> >> >> > not
> >> >> >> >> > use)
> >> >> >> >> > Backup Location
> >> >> >> >> > Backup Data Summary
> >> >> >> >> > Define Backup Schedule
> >> >> >> >> > Completing... (Finish screen)
> >> >> >> >> >
> >> >> >> >> > I tried deleting the Small Business Backup Script.bks thinking
> >> >> >> >> > that's
> >> >> >> >> > why
> >> >> >> >> > maybe it was skipping those screens, but no luck.
> >> >> >> >> >
> >> >> >> >> > Thanks,
> >> >> >> >> > Dan
> >> >> >> >> >
> >> >> >> >> >
> >> >> >> >> > "Merv Porter [SBS-MVP]" wrote:
> >> >> >> >> >
> >> >> >> >> >> A thought... (not sure if this will work)
> >> >> >> >> >>
> >> >> >> >> >> Re-run the SBS Backup wizard and on the "Storage Alloaction
> >> >> >> >> >> for
> >> >> >> >> >> Deleted
> >> >> >> >> >> Files and Email" screen, uncheck "Enable periodic Snapshots
> >> >> >> >> >> of
> >> >> >> >> >> user's
> >> >> >> >> >> shared
> >> >> >> >> >> folders". Then finish the wizard. Now go to My Computer |
> >> >> >> >> >> rt.
> >> >> >> >> >> click
> >> >> >> >> >> the
> >> >> >> >> >> C:
> >> >> >> >> >> drive | Properties | Shadow Copies, and highlight & delete
> >> >> >> >> >> any
> >> >> >> >> >> scheduled
> >> >> >> >> >> Shadow copies for any partition. Now go back and re-run the
> >> >> >> >> >> SBS
> >> >> >> >> >> Backup
> >> >> >> >> >> Wizard again but this time enable the "Periodic Snapshots".
> >> >> >> >> >>
> >> >> >> >> >> --
> >> >> >> >> >> Merv Porter [SBS-MVP]
> >> >> >> >> >> ============================
> >> >> >> >> >>
> >> >> >> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote
> >> >> >> >> >> in
> >> >> >> >> >> message
> >> >> >> >> >> news:926791ED-2285-4140-8EBD-8C5DCCFC0FA3@microsoft.com...
> >> >> >> >> >> > Background: I bought a new hard drive for our server (SBS
> >> >> >> >> >> > 2003),
> >> >> >> >> >> > and
> >> >> >> >> >> > needed
> >> >> >> >> >> > to migrate from the old drive to the new. I installed
> >> >> >> >> >> > Seagate's
> >> >> >> >> >> > (Acronis)
> >> >> >> >> >> > DiscWizard software, and copied the partitions to the new
> >> >> >> >> >> > drive.
> >> >> >> >> >> > Booted
> >> >> >> >> >> > to
> >> >> >> >> >> > the new drive, and for the most part, everything worked.
> >> >> >> >> >> >
> >> >> >> >> >> > Problem: The built-in SBS Backup no longer works.
> >> >> >> >> >> > Apparently
> >> >> >> >> >> > DiscWizard
> >> >> >> >> >> > clobbered the Volume Shadow Copy Services by installing its
> >> >> >> >> >> > own,
> >> >> >> >> >> > and
> >> >> >> >> >> > not
> >> >> >> >> >> > properly restoring Microsoft's during uninstall. Seagate's
> >> >> >> >> >> > tech
> >> >> >> >> >> > support
> >> >> >> >> >> > was
> >> >> >> >> >> > (as expected) no help, which brings me here.
> >> >> >> >> >> >
> >> >> >> >> >> > Errors: This is where I stand right now. In Server
> >> >> >> >> >> > Management,
> >> >> >> >> >> > it
> >> >> >> >> >> > says
> >> >> >> >> >> > "Backup Configuration Wizard has not been run, or backup
> >> >> >> >> >> > has
> >> >> >> >> >> > been
> >> >> >> >> >> > disabled."
> >> >> >> >> >> > I click Configure Backup, and walk thru the wizard. After
> >> >> >> >> >> > clicking
> >> >> >> >> >> > Finish, I
> >> >> >> >> >> > get a message box:
> >> >> >> >> >> > Backup Configuration Wizard - An unexpected error occurred
> >> >> >> >> >> > (80070057).
> >> >> >> >> >> > The
> >> >> >> >> >> > parameter is incorrect.
> >> >> >> >> >> >
> >> >> >> >> >> > At the end of BackupWizard.log, this is what I get:
> >> >> >> >> >> > Calling CommitRetention()
> >> >> >> >> >> > Error 0x80070057 returned from call to CommitRetention().
> >> >> >> >> >> > Backup Wizard finished with error code 0X80070057.
> >> >> >> >> >> >
> >> >> >> >> >> > If I try to force a backup, I get this in the latest
> >> >> >> >> >> > sbsbackuplog##.log
> >> >> >> >> >> > file:
> >> >> >> >> >> > Volume shadow copy creation: Attempt 1.
> >> >> >> >> >> > Error returned while creating the volume shadow
> >> >> >> >> >> > copy:0x8004230f.
> >> >> >> >> >> > Error returned while creating the volume shadow
> >> >> >> >> >> > copy:8004230f
> >> >> >> >> >> > Aborting Backup.
> >> >> >> >> >> >
> >> >> >> >> >> > If I right-click the C: drive, Shadow Copies tab, I get
> >> >> >> >> >> > this:
> >> >> >> >> >> > Failed to retrieve volumes that are eligible for shadow
> >> >> >> >> >> > copies.
> >> >> >> >> >> > Error 0x8004230f: The shadow copy provider had an
> >> >> >> >> >> > unexpected
> >> >> >> >> >> > error
> >> >> >> >> >> > while
> >> >> >> >> >> > trying to process the specified operation.
> >> >> >> >> >> >
> >> >> >> >> >> > I've googled and googled and googled and tried everything
> >> >> >> >> >> > that
> >> >> >> >> >> > I
> >> >> >> >> >> > remotely
> >> >> >> >> >> > thought would help... reinstalling Administrative Tools,
> >> >> >> >> >> > reinstalling
> >> >> >> >> >> > SP2,

Reply With Quote
  #15  
Old 09-11-2007
Merv Porter [SBS-MVP]
 
Posts: n/a
Re: sbs backup / volume shadow copy problem

You know Dan, if just reapplying SBS 2003 SP1 doesn't fix it, it may be at
the Windows OS level (especially since it involves Shadow Copy). You might
need to so a repair install of Windows 2003 (boot from SBS 2003 SP1),
followed by applying Windows 2003 SP2 and then, possibly, SBS 2003 SP1
again. I have a feeling that this may be the best approach.

--
Merv Porter [SBS-MVP]
============================

"Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
news:8470C20B-0B9C-440E-9808-CF6E8D6A507A@microsoft.com...
> Thanks, I'll give it a try. I'll keep you posted!
>
>
> "Merv Porter [SBS-MVP]" wrote:
>
>> You may have Windows 2003 SP2 installed but not SBS 2003 SP2 (which
>> doesn't
>> exist; only SBS 2003 SP1 has been released at this point in time). My
>> thought was to reinstall SBS 2003 SP1 over the top of your current setup
>> to
>> see if that fixes the problem.
>>
>> --
>> Merv Porter [SBS-MVP]
>> ============================
>>
>> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in message
>> news:D6804AA6-8C64-4651-BF04-7C2729F3E21B@microsoft.com...
>> > Hi Merv,
>> >
>> > I requested the hotfix for the registry key.
>> >
>> > Curious, why would I install SP1 when I already have SP2?
>> >
>> > Regarding the DiscWizard issue, the actual imaging process worked fine.
>> > It
>> > was the fact that DiscWizard itself installed some of it's own VSS
>> > stuff
>> > that
>> > broke Windows'. At the time [9/11/07], DW installed just fine on
>> > SBS2003 -
>> > but the latest version from their web site will not... so they
>> > apparently
>> > realized there is a problem and clearly don't support the OS anymore.
>> > It
>> > wasn't obvious when I did it.
>> >
>> > Anyway, I'll keep the DriveImageXML in mind for next time :-)
>> >
>> >
>> >
>> > "Merv Porter [SBS-MVP]" wrote:
>> >
>> >> Hi Dan,
>> >>
>> >> But I'm wondering if the registry is hosed and applying the hotfix
>> >> might
>> >> rebuild the registry key properly? I can't find anything else that
>> >> might
>> >> be
>> >> helpful.
>> >>
>> >> Since your restore of the image was apparently not entirely sucessful,
>> >> your
>> >> entire server configuration is suspect. And of course, the Seagate
>> >> DiscWizard is not supported on Windows Server 2003. A call to
>> >> Micosoft
>> >> Support ($) may be able to get you back up and running (but MS
>> >> generally
>> >> doesn't support restores from image on servers or workstations).
>> >>
>> >> At this point, you might try reinstalling SBS SP1...
>> >>
>> >> Microsoft Windows Small Business Server 2003 Service Pack 1 (SP1)
>> >> http://www.microsoft.com/downloads/d...displaylang=en
>> >>
>> >> Or start again with a fresh image...
>> >>
>> >> This thread mentions DriveImageXML
>> >> http://groups.google.com/group/micro...db9a7a9552367a
>> >>
>> >> I've never used DriveImageXML before others in this newsgroup have
>> >> indicated
>> >> that it works with servers. Of course you would need to reimage your
>> >> original drive. There are also other commerical programs ($) that do
>> >> imaging well (StorageCracft's ShadowProtect for one).
>> >>
>> >> --
>> >> Merv Porter [SBS-MVP]
>> >> ============================
>> >>
>> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
>> >> message
>> >> news:84D339F8-A22B-4724-B56F-4C4877B4109D@microsoft.com...
>> >> > Thanks. The registry key is present, with a bunch of settings
>> >> > within.
>> >> >
>> >> > Anything else?
>> >> >
>> >> >
>> >> > "Merv Porter [SBS-MVP]" wrote:
>> >> >
>> >> >> Maybe...
>> >> >>
>> >> >> You receive an error message when you try to run a Server
>> >> >> Management
>> >> >> wizard
>> >> >> in Windows Small Business Server 2003
>> >> >> http://support.microsoft.com/kb/940318
>> >> >>
>> >> >> --
>> >> >> Merv Porter [SBS-MVP]
>> >> >> ============================
>> >> >>
>> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
>> >> >> message
>> >> >> news:45CEE602-FD39-4526-B1E5-39BF646960AF@microsoft.com...
>> >> >> > Just in case you missed this post...
>> >> >> >
>> >> >> > FYI, I'm running the wizard from the Server Management app. I
>> >> >> > just
>> >> >> > realized
>> >> >> > there were two other options under Configure Backup; (1) Modify
>> >> >> > Storage
>> >> >> > for
>> >> >> > Deleted Files and E-mail, and (2) Configure My Documents
>> >> >> > Redirection.
>> >> >> >
>> >> >> > If I run (1), I don't have the choice of any options; it goes
>> >> >> > straight
>> >> >> > to
>> >> >> > the Finish screen, and says:
>> >> >> > The following settings were made regarding deleted items:
>> >> >> > No disk space was reserved for deleted files.
>> >> >> > Deleted e-mail messages will not be retained.
>> >> >> >
>> >> >> > If I click Finish, I get the same error as I do when running the
>> >> >> > Configure
>> >> >> > Backup wizard.
>> >> >> >
>> >> >> > (2), I have the option to redirect all my documents folders to
>> >> >> > the
>> >> >> > default
>> >> >> > shared folder..., redirect all my documents folders to a network
>> >> >> > folder...,
>> >> >> > or do not redirect my documents folders. If I select the latter,
>> >> >> > I
>> >> >> > get
>> >> >> > a
>> >> >> > confirmation message, and the screen closes. It did not have any
>> >> >> > positive
>> >> >> > effect on the backup.
>> >> >> >
>> >> >> > Anything else I can try?
>> >> >> >
>> >> >> >
>> >> >> > "Merv Porter [SBS-MVP]" wrote:
>> >> >> >
>> >> >> >> Sorry about that Dan. I was trying to do it from memory (almost
>> >> >> >> always a
>> >> >> >> bad idea)...
>> >> >> >>
>> >> >> >> The "Storage Allocation for Deleted Files and Email" screen
>> >> >> >> should
>> >> >> >> come
>> >> >> >> right after the "Define Backup Schedule" screen. It allows you
>> >> >> >> to
>> >> >> >> set
>> >> >> >> "Deleted Item Retention" for recovering mail messages and also
>> >> >> >> to
>> >> >> >> set
>> >> >> >> the
>> >> >> >> Volume Shadow Copy space requirements.
>> >> >> >>
>> >> >> >> If you don't see it in the Configure Backup wizard, you should
>> >> >> >> have
>> >> >> >> a
>> >> >> >> link
>> >> >> >> on the Manage Small Business Server Backup page for "Modify
>> >> >> >> Storage
>> >> >> >> for
>> >> >> >> Deleted Files and E-mail" which will take you directly into it.
>> >> >> >>
>> >> >> >> --
>> >> >> >> Merv Porter [SBS-MVP]
>> >> >> >> ============================
>> >> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote in
>> >> >> >> message
>> >> >> >> news:B656899C-DB86-4B2F-8331-8B303CC64696@microsoft.com...
>> >> >> >> > How do I get there? When I click Configure Backup, that's
>> >> >> >> > what I
>> >> >> >> > get.
>> >> >> >> >
>> >> >> >> >
>> >> >> >> > "Merv Porter [SBS-MVP]" wrote:
>> >> >> >> >
>> >> >> >> >> No, not the Modify screen. It's the Configure Backup screen.
>> >> >> >> >> :-)
>> >> >> >> >>
>> >> >> >> >> --
>> >> >> >> >> Merv Porter [SBS-MVP]
>> >> >> >> >> ============================
>> >> >> >> >>
>> >> >> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com> wrote
>> >> >> >> >> in
>> >> >> >> >> message
>> >> >> >> >> news:83B59985-B05E-4DC3-97B0-1E35A895D8BC@microsoft.com...
>> >> >> >> >> > Hi Merv, thanks for the response. I'm not seeing the
>> >> >> >> >> > screen
>> >> >> >> >> > you
>> >> >> >> >> > mention
>> >> >> >> >> > anywhere in the wizard. These are the screens I get:
>> >> >> >> >> >
>> >> >> >> >> > Welcome
>> >> >> >> >> > Modify backup settings (change existing backup settings or
>> >> >> >> >> > do
>> >> >> >> >> > not
>> >> >> >> >> > use)
>> >> >> >> >> > Backup Location
>> >> >> >> >> > Backup Data Summary
>> >> >> >> >> > Define Backup Schedule
>> >> >> >> >> > Completing... (Finish screen)
>> >> >> >> >> >
>> >> >> >> >> > I tried deleting the Small Business Backup Script.bks
>> >> >> >> >> > thinking
>> >> >> >> >> > that's
>> >> >> >> >> > why
>> >> >> >> >> > maybe it was skipping those screens, but no luck.
>> >> >> >> >> >
>> >> >> >> >> > Thanks,
>> >> >> >> >> > Dan
>> >> >> >> >> >
>> >> >> >> >> >
>> >> >> >> >> > "Merv Porter [SBS-MVP]" wrote:
>> >> >> >> >> >
>> >> >> >> >> >> A thought... (not sure if this will work)
>> >> >> >> >> >>
>> >> >> >> >> >> Re-run the SBS Backup wizard and on the "Storage
>> >> >> >> >> >> Alloaction
>> >> >> >> >> >> for
>> >> >> >> >> >> Deleted
>> >> >> >> >> >> Files and Email" screen, uncheck "Enable periodic
>> >> >> >> >> >> Snapshots
>> >> >> >> >> >> of
>> >> >> >> >> >> user's
>> >> >> >> >> >> shared
>> >> >> >> >> >> folders". Then finish the wizard. Now go to My Computer
>> >> >> >> >> >> |
>> >> >> >> >> >> rt.
>> >> >> >> >> >> click
>> >> >> >> >> >> the
>> >> >> >> >> >> C:
>> >> >> >> >> >> drive | Properties | Shadow Copies, and highlight & delete
>> >> >> >> >> >> any
>> >> >> >> >> >> scheduled
>> >> >> >> >> >> Shadow copies for any partition. Now go back and re-run
>> >> >> >> >> >> the
>> >> >> >> >> >> SBS
>> >> >> >> >> >> Backup
>> >> >> >> >> >> Wizard again but this time enable the "Periodic
>> >> >> >> >> >> Snapshots".
>> >> >> >> >> >>
>> >> >> >> >> >> --
>> >> >> >> >> >> Merv Porter [SBS-MVP]
>> >> >> >> >> >> ============================
>> >> >> >> >> >>
>> >> >> >> >> >> "Dan Hagerman" <DanHagerman@discussions.microsoft.com>
>> >> >> >> >> >> wrote
>> >> >> >> >> >> in
>> >> >> >> >> >> message
>> >> >> >> >> >> news:926791ED-2285-4140-8EBD-8C5DCCFC0FA3@microsoft.com...
>> >> >> >> >> >> > Background: I bought a new hard drive for our server
>> >> >> >> >> >> > (SBS
>> >> >> >> >> >> > 2003),
>> >> >> >> >> >> > and
>> >> >> >> >> >> > needed
>> >> >> >> >> >> > to migrate from the old drive to the new. I installed
>> >> >> >> >> >> > Seagate's
>> >> >> >> >> >> > (Acronis)
>> >> >> >> >> >> > DiscWizard software, and copied the partitions to the
>> >> >> >> >> >> > new
>> >> >> >> >> >> > drive.
>> >> >> >> >> >> > Booted
>> >> >> >> >> >> > to
>> >> >> >> >> >> > the new drive, and for the most part, everything worked.
>> >> >> >> >> >> >
>> >> >> >> >> >> > Problem: The built-in SBS Backup no longer works.
>> >> >> >> >> >> > Apparently
>> >> >> >> >> >> > DiscWizard
>> >> >> >> >> >> > clobbered the Volume Shadow Copy Services by installing
>> >> >> >> >> >> > its
>> >> >> >> >> >> > own,
>> >> >> >> >> >> > and
>> >> >> >> >> >> > not
>> >> >> >> >> >> > properly restoring Microsoft's during uninstall.
>> >> >> >> >> >> > Seagate's
>> >> >> >> >> >> > tech
>> >> >> >> >> >> > support
>> >> >> >> >> >> > was
>> >> >> >> >> >> > (as expected) no help, which brings me here.
>> >> >> >> >> >> >
>> >> >> >> >> >> > Errors: This is where I stand right now. In Server
>> >> >> >> >> >> > Management,
>> >> >> >> >> >> > it
>> >> >> >> >> >> > says
>> >> >> >> >> >> > "Backup Configuration Wizard has not been run, or backup
>> >> >> >> >> >> > has
>> >> >> >> >> >> > been
>> >> >> >> >> >> > disabled."
>> >> >> >> >> >> > I click Configure Backup, and walk thru the wizard.
>> >> >> >> >> >> > After
>> >> >> >> >> >> > clicking
>> >> >> >> >> >> > Finish, I
>> >> >> >> >> >> > get a message box:
>> >> >> >> >> >> > Backup Configuration Wizard - An unexpected error
>> >> >> >> >> >> > occurred
>> >> >> >> >> >> > (80070057).
>> >> >> >> >> >> > The
>> >> >> >> >> >> > parameter is incorrect.
>> >> >> >> >> >> >
>> >> >> >> >> >> > At the end of BackupWizard.log, this is what I get:
>> >> >> >> >> >> > Calling CommitRetention()
>> >> >> >> >> >> > Error 0x80070057 returned from call to
>> >> >> >> >> >> > CommitRetention().
>> >> >> >> >> >> > Backup Wizard finished with error code 0X80070057.
>> >> >> >> >> >> >
>> >> >> >> >> >> > If I try to force a backup, I get this in the latest
>> >> >> >> >> >> > sbsbackuplog##.log
>> >> >> >> >> >> > file:
>> >> >> >> >> >> > Volume shadow copy creation: Attempt 1.
>> >> >> >> >> >> > Error returned while creating the volume shadow
>> >> >> >> >> >> > copy:0x8004230f.
>> >> >> >> >> >> > Error returned while creating the volume shadow
>> >> >> >> >> >> > copy:8004230f
>> >> >> >> >> >> > Aborting Backup.
>> >> >> >> >> >> >
>> >> >> >> >> >> > If I right-click the C: drive, Shadow Copies tab, I get
>> >> >> >> >> >> > this:
>> >> >> >> >> >> > Failed to retrieve volumes that are eligible for shadow
>> >> >> >> >> >> > copies.
>> >> >> >> >> >> > Error 0x8004230f: The shadow copy provider had an
>> >> >> >> >> >> > unexpected
>> >> >> >> >> >> > error
>> >> >> >> >> >> > while
>> >> >> >> >> >> > trying to process the specified operation.
>> >> >> >> >> >> >
>> >> >> >> >> >> > I've googled and googled and googled and tried
>> >> >> >> >> >> > everything
>> >> >> >> >> >> > that
>> >> >> >> >> >> > I
>> >> >> >> >> >> > remotely
>> >> >> >> >> >> > thought would help... reinstalling Administrative Tools,
>> >> >> >> >> >> > reinstalling
>> >> >> >> >> >> > SP2,



Reply With Quote
Reply

  TechArena Community > Technical Support > Computer Help > Windows Server > Small Business Server


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads for: "sbs backup / volume shadow copy problem"
Thread Thread Starter Forum Replies Last Post
SBS 2003 SP2 backup failed with error creating volume shadow copy Rayson Windows Server Help 5 06-11-2008 01:21 PM
Backup Fails With Volume Shadow Copy Error?? Siv Small Business Server 19 14-09-2008 01:36 AM
Backup, Restore, Volume Shadow Copy Problems Sean Elliott Windows Vista Performance 2 27-07-2007 04:32 AM
Volume Shadow Copy - Cannot enable on any drives, crashing backup Andrew Small Business Server 1 18-09-2006 01:29 PM
Volume Shadow Copy Problem =?Utf-8?B?c2hhdW5jYXJ0ZXIx?= Windows Server Help 2 06-01-2005 02:45 AM


All times are GMT +5.5. The time now is 12:08 PM.