Outlook Web Access

When I try to reply to a message using OWA I can't type my message b/c I get
a box in the upper left corner with a "X" through it. I am running ie7 on
vista on the client side, so I am not sure if it is a browser setting.

All other mail functions are fine.

Any ideas?

This is normally an IE issue and not a server issue. Try the following:

1. In OWA, click on the "options" in the left Task Pane.

2. Under "E-mail Security" and Click Install or Upgrade the S/MIME Control.
This will download a new add-on.

3. Click "RUN" when asked about the Microsoft Outlook Web Access S/MIME
install and security warning.

4. Close and RESTART IE7


--
Claus
"Joe" <jbarber@barbercs.com> wrote in message
news:%23v0u1%23x%23HHA.748@TK2MSFTNGP04.phx.gbl...
> When I try to reply to a message using OWA I can't type my message b/c I
> get a box in the upper left corner with a "X" through it. I am running ie7
> on vista on the client side, so I am not sure if it is a browser setting.
>
> All other mail functions are fine.
>
> Any ideas?

Hello Joe,

Thanks for posting in our newsgroup.

From your description, I know that on Vista when click the Reply button in
OWA, you get a red X in the upper left corner. If that's not right, please
don't hesitate to let me know.

Based on my research on this issue, please take the following steps:

Step 1: This behavior occurs because Windows Vista no longer includes
support for the ActiveX control that is used for HTML editing in Outlook
Web Access

To resolve this, install the hotfix in the following KB:

You receive an error message when you try to perform any editing tasks, or
you must click to enable the compose frame in Outlook Web Access
http://support.microsoft.com/kb/911829
Step 2: Please problem may be caused by IE 7 settings, please reset IE 7
according the following KB:
How to use Reset Internet Explorer Settings (RIES)
http://support.microsoft.com/kb/923737
Also disable all third party Add-ons

1. Open Internet Explorer and click Tools/ Internet Options.
2. On the Program tab, click Manage Add-ons.
3. Disable all third party Add-ons.
4. Try again.

If the problem persists, please help me collect the following information
for further research:

1. Do all the Vista clients have such issue? Can the problem be reproduced
on Windows XP workstations?

2. Please send me the screen shot of red X.

Please send the information to v-robeli@microsoft.com with subject: Outlook
Web Access.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<From: "Joe" <jbarber@barbercs.com>
<Subject: Outlook Web Access
<Date: Wed, 19 Sep 2007 20:46:18 -0400
<Lines: 8
<MIME-Version: 1.0
<Content-Type: text/plain;
< format=flowed;
< charset="iso-8859-1";
< reply-type=original
<Content-Transfer-Encoding: 7bit
<X-Priority: 3
<X-MSMail-Priority: Normal
<X-Newsreader: Microsoft Windows Mail 6.0.6000.16480
<X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480
<Message-ID: <#v0u1#x#HHA.748@TK2MSFTNGP04.phx.gbl>
<Newsgroups: microsoft.public.windows.server.sbs
<NNTP-Posting-Host: ool-43549766.dyn.optonline.net 67.84.151.102
<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:64278
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<When I try to reply to a message using OWA I can't type my message b/c I
get
<a box in the upper left corner with a "X" through it. I am running ie7 on
<vista on the client side, so I am not sure if it is a browser setting.
<
<All other mail functions are fine.
<
<Any ideas?
<
<

Hi Robert,

I just bought a new computer with Vista Business installed but have the same
problem as Joe with OWA - can't write text for e-mails in the box as it is
blocked with a small red cross in the top left hand corner. I tried
downloading 911829 but it won't install - I keep getting 1 of 2 messages -
either "The requested operation requires elevation" or "Not enough storage is
available to process this command". Any suggestions as to what I should do
next? Thanks
--
Chotiwaro


"Robert Li [MSFT]" wrote:

> Hello Joe,
>
> Thanks for posting in our newsgroup.
>
> From your description, I know that on Vista when click the Reply button in
> OWA, you get a red X in the upper left corner. If that's not right, please
> don't hesitate to let me know.
>
> Based on my research on this issue, please take the following steps:
>
> Step 1: This behavior occurs because Windows Vista no longer includes
> support for the ActiveX control that is used for HTML editing in Outlook
> Web Access
>
> To resolve this, install the hotfix in the following KB:
>
> You receive an error message when you try to perform any editing tasks, or
> you must click to enable the compose frame in Outlook Web Access
> http://support.microsoft.com/kb/911829
> Step 2: Please problem may be caused by IE 7 settings, please reset IE 7
> according the following KB:
> How to use Reset Internet Explorer Settings (RIES)
> http://support.microsoft.com/kb/923737
> Also disable all third party Add-ons
>
> 1. Open Internet Explorer and click Tools/ Internet Options.
> 2. On the Program tab, click Manage Add-ons.
> 3. Disable all third party Add-ons.
> 4. Try again.
>
> If the problem persists, please help me collect the following information
> for further research:
>
> 1. Do all the Vista clients have such issue? Can the problem be reproduced
> on Windows XP workstations?
>
> 2. Please send me the screen shot of red X.
>
> Please send the information to v-robeli@microsoft.com with subject: Outlook
> Web Access.
>
> I am looking forward to hear from you.
>
> If you need further assistance, please don't hesitate to let me know.
>
> Best regards,
>
> Robert Li(MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
>
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities...s/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
>
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> <From: "Joe" <jbarber@barbercs.com>
> <Subject: Outlook Web Access
> <Date: Wed, 19 Sep 2007 20:46:18 -0400
> <Lines: 8
> <MIME-Version: 1.0
> <Content-Type: text/plain;
> < format=flowed;
> < charset="iso-8859-1";
> < reply-type=original
> <Content-Transfer-Encoding: 7bit
> <X-Priority: 3
> <X-MSMail-Priority: Normal
> <X-Newsreader: Microsoft Windows Mail 6.0.6000.16480
> <X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480
> <Message-ID: <#v0u1#x#HHA.748@TK2MSFTNGP04.phx.gbl>
> <Newsgroups: microsoft.public.windows.server.sbs
> <NNTP-Posting-Host: ool-43549766.dyn.optonline.net 67.84.151.102
> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:64278
> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <
> <When I try to reply to a message using OWA I can't type my message b/c I
> get
> <a box in the upper left corner with a "X" through it. I am running ie7 on
> <vista on the client side, so I am not sure if it is a browser setting.
> <
> <All other mail functions are fine.
> <
> <Any ideas?
> <
> <
>
>

Hi Chotiwaro,

Thanks for your reply.

I am sorry for the delay due to the weekend.

The hotfix KB 911829 should be installed on Exchange 2003, not on Vista:

I tested if you install this hotfix on Vista, you will get ""Not enough
storage is available to process this command" and the "The task is
terminated". Please try to install the hotfix on SBS server.

Hope this helps.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<Thread-Topic: Outlook Web Access
<thread-index: Acf9jP4k1bIqrkAYSYiwF6i54wnIXA==
<X-WBNR-Posting-Host: 61.247.14.17
<From: =?Utf-8?B?Y2hvdGl3YXJv?= <chotiwaro@discussions.microsoft.com>
<References: <#v0u1#x#HHA.748@TK2MSFTNGP04.phx.gbl>
<ll6VwZC$HHA.5604@TK2MSFTNGHUB02.phx.gbl>
<Subject: RE: Outlook Web Access
<Date: Sat, 22 Sep 2007 19:54:00 -0700
<Lines: 130
<Message-ID: <9E27F4DB-E120-4C56-B214-F29B7D2E4D46@microsoft.com>
<MIME-Version: 1.0
<Content-Type: text/plain;
< charset="Utf-8"
<Content-Transfer-Encoding: 7bit
<X-Newsreader: Microsoft CDO for Windows 2000
<Content-Class: urn:content-classes:message
<Importance: normal
<Priority: normal
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2929
<Newsgroups: microsoft.public.windows.server.sbs
<Path: TK2MSFTNGHUB02.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:64978
<NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Hi Robert,
<
<I just bought a new computer with Vista Business installed but have the
same
<problem as Joe with OWA - can't write text for e-mails in the box as it is
<blocked with a small red cross in the top left hand corner. I tried
<downloading 911829 but it won't install - I keep getting 1 of 2 messages -
<either "The requested operation requires elevation" or "Not enough storage
is
<available to process this command". Any suggestions as to what I should
do
<next? Thanks
<--
<Chotiwaro
<
<
<"Robert Li [MSFT]" wrote:
<
<> Hello Joe,
<>
<> Thanks for posting in our newsgroup.
<>
<> From your description, I know that on Vista when click the Reply button
in
<> OWA, you get a red X in the upper left corner. If that's not right,
please
<> don't hesitate to let me know.
<>
<> Based on my research on this issue, please take the following steps:
<>
<> Step 1: This behavior occurs because Windows Vista no longer includes
<> support for the ActiveX control that is used for HTML editing in Outlook
<> Web Access
<>
<> To resolve this, install the hotfix in the following KB:
<>
<> You receive an error message when you try to perform any editing tasks,
or
<> you must click to enable the compose frame in Outlook Web Access
<> http://support.microsoft.com/kb/911829
<> Step 2: Please problem may be caused by IE 7 settings, please reset IE 7
<> according the following KB:
<> How to use Reset Internet Explorer Settings (RIES)
<> http://support.microsoft.com/kb/923737
<> Also disable all third party Add-ons
<>
<> 1. Open Internet Explorer and click Tools/ Internet Options.
<> 2. On the Program tab, click Manage Add-ons.
<> 3. Disable all third party Add-ons.
<> 4. Try again.
<>
<> If the problem persists, please help me collect the following
information
<> for further research:
<>
<> 1. Do all the Vista clients have such issue? Can the problem be
reproduced
<> on Windows XP workstations?
<>
<> 2. Please send me the screen shot of red X.
<>
<> Please send the information to v-robeli@microsoft.com with subject:
Outlook
<> Web Access.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities...s/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <From: "Joe" <jbarber@barbercs.com>
<> <Subject: Outlook Web Access
<> <Date: Wed, 19 Sep 2007 20:46:18 -0400
<> <Lines: 8
<> <MIME-Version: 1.0
<> <Content-Type: text/plain;
<> < format=flowed;
<> < charset="iso-8859-1";
<> < reply-type=original
<> <Content-Transfer-Encoding: 7bit
<> <X-Priority: 3
<> <X-MSMail-Priority: Normal
<> <X-Newsreader: Microsoft Windows Mail 6.0.6000.16480
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480
<> <Message-ID: <#v0u1#x#HHA.748@TK2MSFTNGP04.phx.gbl>
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <NNTP-Posting-Host: ool-43549766.dyn.optonline.net 67.84.151.102
<> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:64278
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <When I try to reply to a message using OWA I can't type my message b/c
I
<> get
<> <a box in the upper left corner with a "X" through it. I am running ie7
on
<> <vista on the client side, so I am not sure if it is a browser setting.
<> <
<> <All other mail functions are fine.
<> <
<> <Any ideas?
<> <
<> <
<>
<>
<

Hot Fix Resolved Problem Thanks

"Robert Li [MSFT]" wrote:

> Hi Chotiwaro,
>
> Thanks for your reply.
>
> I am sorry for the delay due to the weekend.
>
> The hotfix KB 911829 should be installed on Exchange 2003, not on Vista:
>
> I tested if you install this hotfix on Vista, you will get ""Not enough
> storage is available to process this command" and the "The task is
> terminated". Please try to install the hotfix on SBS server.
>
> Hope this helps.
>
> If you need further assistance, please don't hesitate to let me know.
>
> Best regards,
>
> Robert Li(MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
>
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities...s/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
>
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> <Thread-Topic: Outlook Web Access
> <thread-index: Acf9jP4k1bIqrkAYSYiwF6i54wnIXA==
> <X-WBNR-Posting-Host: 61.247.14.17
> <From: =?Utf-8?B?Y2hvdGl3YXJv?= <chotiwaro@discussions.microsoft.com>
> <References: <#v0u1#x#HHA.748@TK2MSFTNGP04.phx.gbl>
> <ll6VwZC$HHA.5604@TK2MSFTNGHUB02.phx.gbl>
> <Subject: RE: Outlook Web Access
> <Date: Sat, 22 Sep 2007 19:54:00 -0700
> <Lines: 130
> <Message-ID: <9E27F4DB-E120-4C56-B214-F29B7D2E4D46@microsoft.com>
> <MIME-Version: 1.0
> <Content-Type: text/plain;
> < charset="Utf-8"
> <Content-Transfer-Encoding: 7bit
> <X-Newsreader: Microsoft CDO for Windows 2000
> <Content-Class: urn:content-classes:message
> <Importance: normal
> <Priority: normal
> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2929
> <Newsgroups: microsoft.public.windows.server.sbs
> <Path: TK2MSFTNGHUB02.phx.gbl
> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:64978
> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <
> <Hi Robert,
> <
> <I just bought a new computer with Vista Business installed but have the
> same
> <problem as Joe with OWA - can't write text for e-mails in the box as it is
> <blocked with a small red cross in the top left hand corner. I tried
> <downloading 911829 but it won't install - I keep getting 1 of 2 messages -
> <either "The requested operation requires elevation" or "Not enough storage
> is
> <available to process this command". Any suggestions as to what I should
> do
> <next? Thanks
> <--
> <Chotiwaro
> <
> <
> <"Robert Li [MSFT]" wrote:
> <
> <> Hello Joe,
> <>
> <> Thanks for posting in our newsgroup.
> <>
> <> From your description, I know that on Vista when click the Reply button
> in
> <> OWA, you get a red X in the upper left corner. If that's not right,
> please
> <> don't hesitate to let me know.
> <>
> <> Based on my research on this issue, please take the following steps:
> <>
> <> Step 1: This behavior occurs because Windows Vista no longer includes
> <> support for the ActiveX control that is used for HTML editing in Outlook
> <> Web Access
> <>
> <> To resolve this, install the hotfix in the following KB:
> <>
> <> You receive an error message when you try to perform any editing tasks,
> or
> <> you must click to enable the compose frame in Outlook Web Access
> <> http://support.microsoft.com/kb/911829
> <> Step 2: Please problem may be caused by IE 7 settings, please reset IE 7
> <> according the following KB:
> <> How to use Reset Internet Explorer Settings (RIES)
> <> http://support.microsoft.com/kb/923737
> <> Also disable all third party Add-ons
> <>
> <> 1. Open Internet Explorer and click Tools/ Internet Options.
> <> 2. On the Program tab, click Manage Add-ons.
> <> 3. Disable all third party Add-ons.
> <> 4. Try again.
> <>
> <> If the problem persists, please help me collect the following
> information
> <> for further research:
> <>
> <> 1. Do all the Vista clients have such issue? Can the problem be
> reproduced
> <> on Windows XP workstations?
> <>
> <> 2. Please send me the screen shot of red X.
> <>
> <> Please send the information to v-robeli@microsoft.com with subject:
> Outlook
> <> Web Access.
> <>
> <> I am looking forward to hear from you.
> <>
> <> If you need further assistance, please don't hesitate to let me know.
> <>
> <> Best regards,
> <>
> <> Robert Li(MSFT)
> <>
> <> Microsoft CSS Online Newsgroup Support
> <>
> <> Get Secure! - www.microsoft.com/security
> <>
> <> =====================================================
> <>
> <> This newsgroup only focuses on SBS technical issues. If you have issues
> <> regarding other Microsoft products, you'd better post in the
> corresponding
> <> newsgroups so that they can be resolved in an efficient and timely
> manner.
> <> You can locate the newsgroup here:
> <> http://www.microsoft.com/communities...s/default.aspx
> <>
> <> When opening a new thread via the web interface, we recommend you check
> the
> <> "Notify me of replies" box to receive e-mail notifications when there
> are
> <> any updates in your thread. When responding to posts via your
> newsreader,
> <> please "Reply to Group" so that others may learn and benefit from your
> <> issue.
> <>
> <> Microsoft engineers can only focus on one issue per thread. Although we
> <> provide other information for your reference, we recommend you post
> <> different incidents in different threads to keep the thread clean. In
> doing
> <> so, it will ensure your issues are resolved in a timely manner.
> <>
> <> For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> <> check http://support.microsoft.com for regional support phone numbers.
> <>
> <> Any input or comments in this thread are highly appreciated.
> <>
> <> =====================================================
> <>
> <> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> <>
> <> --------------------
> <> <From: "Joe" <jbarber@barbercs.com>
> <> <Subject: Outlook Web Access
> <> <Date: Wed, 19 Sep 2007 20:46:18 -0400
> <> <Lines: 8
> <> <MIME-Version: 1.0
> <> <Content-Type: text/plain;
> <> < format=flowed;
> <> < charset="iso-8859-1";
> <> < reply-type=original
> <> <Content-Transfer-Encoding: 7bit
> <> <X-Priority: 3
> <> <X-MSMail-Priority: Normal
> <> <X-Newsreader: Microsoft Windows Mail 6.0.6000.16480
> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480
> <> <Message-ID: <#v0u1#x#HHA.748@TK2MSFTNGP04.phx.gbl>
> <> <Newsgroups: microsoft.public.windows.server.sbs
> <> <NNTP-Posting-Host: ool-43549766.dyn.optonline.net 67.84.151.102
> <> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
> <> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:64278
> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <> <
> <> <When I try to reply to a message using OWA I can't type my message b/c
> I
> <> get
> <> <a box in the upper left corner with a "X" through it. I am running ie7
> on
> <> <vista on the client side, so I am not sure if it is a browser setting.
> <> <
> <> <All other mail functions are fine.
> <> <
> <> <Any ideas?
> <> <
> <> <
> <>
> <>
> <
>
>

Hi Joe,

I am glad to know the problem is resolved. I'd like to make a summary for
this post:

Problem: On Vista when click the Reply button in OWA, you get a red X in
the upper left corner.

Cause: This behavior occurs because Windows Vista no longer includes
support for the ActiveX control that is used for HTML editing in Outlook
Web Access

Solution:

To resolve this, install the hotfix in the following KB:

You receive an error message when you try to perform any editing tasks, or
you must click to enable the compose frame in Outlook Web Access
http://support.microsoft.com/kb/911829

I'd like to give you additional information for your reference:

How to install Small Business Server 2003 in an existing Active Directory
domain http://support.microsoft.com/kb/884453/en-us

Using Microsoft Exchange Server 2003 Recovery Storage Groups
http://www.microsoft.com/downloads/d...af6-bee5-4b35-
866a-557e25fe2ba1&DisplayLang=en

Documentation by Alphabetical List for Windows Small Business Server 2003
http://www.microsoft.com/windowsserv...tdoc/alpha.msp
x

Windows Small Business Server Technical Library
http://technet2.microsoft.com/Window...brary/4082d695
-2075-4ca0-8af8-99fd04b78b2d1033.mspx?mfr=true

The Official SBS Blog
http://blogs.technet.com/sbs/default.aspx

For future postings, I would like to list the following information as a
guideline when submitting new posts in the future. This information will
help us to understand the issue and situation more quickly. Thank you!

1. Has the server/client/product ever worked?
2. If so, what changed?
3. What service packs and updates were applied?
4. What are the steps to reproduce the problem?
5. Does it happen the same way on any other systems?
6. Please provide the exact error message with any screenshots, if possible.

If you need any assistance in the future, please feel free to post in our
newsgroup.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<Thread-Topic: Outlook Web Access
<thread-index: AcgKlP2Odf7f+Ai6S3GNu+8Zy5mrzA==
<X-WBNR-Posting-Host: 207.46.19.168
<From: =?Utf-8?B?Sm9l?= <Joe@discussions.microsoft.com>
<References: <#v0u1#x#HHA.748@TK2MSFTNGP04.phx.gbl>
<ll6VwZC$HHA.5604@TK2MSFTNGHUB02.phx.gbl>
<9E27F4DB-E120-4C56-B214-F29B7D2E4D46@microsoft.com>
<StQ1H6k$HHA.5532@TK2MSFTNGHUB02.phx.gbl>
<Subject: RE: Outlook Web Access
<Date: Tue, 9 Oct 2007 09:54:00 -0700
<Lines: 234
<Message-ID: <A788857F-3171-4BBB-BBFC-1F84E8972AAE@microsoft.com>
<MIME-Version: 1.0
<Content-Type: text/plain;
< charset="Utf-8"
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<X-Newsreader: Microsoft CDO for Windows 2000
<Content-Class: urn:content-classes:message
<Importance: normal
<Priority: normal
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2929
<Newsgroups: microsoft.public.windows.server.sbs
<Path: TK2MSFTNGHUB02.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:68244
<NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Hot Fix Resolved Problem Thanks
<
<"Robert Li [MSFT]" wrote:
<
<> Hi Chotiwaro,
<>
<> Thanks for your reply.
<>
<> I am sorry for the delay due to the weekend.
<>
<> The hotfix KB 911829 should be installed on Exchange 2003, not on Vista:
<>
<> I tested if you install this hotfix on Vista, you will get ""Not enough
<> storage is available to process this command" and the "The task is
<> terminated". Please try to install the hotfix on SBS server.
<>
<> Hope this helps.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities...s/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <Thread-Topic: Outlook Web Access
<> <thread-index: Acf9jP4k1bIqrkAYSYiwF6i54wnIXA==
<> <X-WBNR-Posting-Host: 61.247.14.17
<> <From: =?Utf-8?B?Y2hvdGl3YXJv?= <chotiwaro@discussions.microsoft.com>
<> <References: <#v0u1#x#HHA.748@TK2MSFTNGP04.phx.gbl>
<> <ll6VwZC$HHA.5604@TK2MSFTNGHUB02.phx.gbl>
<> <Subject: RE: Outlook Web Access
<> <Date: Sat, 22 Sep 2007 19:54:00 -0700
<> <Lines: 130
<> <Message-ID: <9E27F4DB-E120-4C56-B214-F29B7D2E4D46@microsoft.com>
<> <MIME-Version: 1.0
<> <Content-Type: text/plain;
<> < charset="Utf-8"
<> <Content-Transfer-Encoding: 7bit
<> <X-Newsreader: Microsoft CDO for Windows 2000
<> <Content-Class: urn:content-classes:message
<> <Importance: normal
<> <Priority: normal
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2929
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:64978
<> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <Hi Robert,
<> <
<> <I just bought a new computer with Vista Business installed but have the
<> same
<> <problem as Joe with OWA - can't write text for e-mails in the box as it
is
<> <blocked with a small red cross in the top left hand corner. I tried
<> <downloading 911829 but it won't install - I keep getting 1 of 2
messages -
<> <either "The requested operation requires elevation" or "Not enough
storage
<> is
<> <available to process this command". Any suggestions as to what I
should
<> do
<> <next? Thanks
<> <--
<> <Chotiwaro
<> <
<> <
<> <"Robert Li [MSFT]" wrote:
<> <
<> <> Hello Joe,
<> <>
<> <> Thanks for posting in our newsgroup.
<> <>
<> <> From your description, I know that on Vista when click the Reply
button
<> in
<> <> OWA, you get a red X in the upper left corner. If that's not right,
<> please
<> <> don't hesitate to let me know.
<> <>
<> <> Based on my research on this issue, please take the following steps:
<> <>
<> <> Step 1: This behavior occurs because Windows Vista no longer includes
<> <> support for the ActiveX control that is used for HTML editing in
Outlook
<> <> Web Access
<> <>
<> <> To resolve this, install the hotfix in the following KB:
<> <>
<> <> You receive an error message when you try to perform any editing
tasks,
<> or
<> <> you must click to enable the compose frame in Outlook Web Access
<> <> http://support.microsoft.com/kb/911829
<> <> Step 2: Please problem may be caused by IE 7 settings, please reset
IE 7
<> <> according the following KB:
<> <> How to use Reset Internet Explorer Settings (RIES)
<> <> http://support.microsoft.com/kb/923737
<> <> Also disable all third party Add-ons
<> <>
<> <> 1. Open Internet Explorer and click Tools/ Internet Options.
<> <> 2. On the Program tab, click Manage Add-ons.
<> <> 3. Disable all third party Add-ons.
<> <> 4. Try again.
<> <>
<> <> If the problem persists, please help me collect the following
<> information
<> <> for further research:
<> <>
<> <> 1. Do all the Vista clients have such issue? Can the problem be
<> reproduced
<> <> on Windows XP workstations?
<> <>
<> <> 2. Please send me the screen shot of red X.
<> <>
<> <> Please send the information to v-robeli@microsoft.com with subject:
<> Outlook
<> <> Web Access.
<> <>
<> <> I am looking forward to hear from you.
<> <>
<> <> If you need further assistance, please don't hesitate to let me know.
<> <>
<> <> Best regards,
<> <>
<> <> Robert Li(MSFT)
<> <>
<> <> Microsoft CSS Online Newsgroup Support
<> <>
<> <> Get Secure! - www.microsoft.com/security
<> <>
<> <> =====================================================
<> <>
<> <> This newsgroup only focuses on SBS technical issues. If you have
issues
<> <> regarding other Microsoft products, you'd better post in the
<> corresponding
<> <> newsgroups so that they can be resolved in an efficient and timely
<> manner.
<> <> You can locate the newsgroup here:
<> <> http://www.microsoft.com/communities...s/default.aspx
<> <>
<> <> When opening a new thread via the web interface, we recommend you
check
<> the
<> <> "Notify me of replies" box to receive e-mail notifications when there
<> are
<> <> any updates in your thread. When responding to posts via your
<> newsreader,
<> <> please "Reply to Group" so that others may learn and benefit from
your
<> <> issue.
<> <>
<> <> Microsoft engineers can only focus on one issue per thread. Although
we
<> <> provide other information for your reference, we recommend you post
<> <> different incidents in different threads to keep the thread clean. In
<> doing
<> <> so, it will ensure your issues are resolved in a timely manner.
<> <>
<> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> Please
<> <> check http://support.microsoft.com for regional support phone numbers.
<> <>
<> <> Any input or comments in this thread are highly appreciated.
<> <>
<> <> =====================================================
<> <>
<> <> This posting is provided "AS IS" with no warranties, and confers no
<> rights.
<> <>
<> <> --------------------
<> <> <From: "Joe" <jbarber@barbercs.com>
<> <> <Subject: Outlook Web Access
<> <> <Date: Wed, 19 Sep 2007 20:46:18 -0400
<> <> <Lines: 8
<> <> <MIME-Version: 1.0
<> <> <Content-Type: text/plain;
<> <> < format=flowed;
<> <> < charset="iso-8859-1";
<> <> < reply-type=original
<> <> <Content-Transfer-Encoding: 7bit
<> <> <X-Priority: 3
<> <> <X-MSMail-Priority: Normal
<> <> <X-Newsreader: Microsoft Windows Mail 6.0.6000.16480
<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480
<> <> <Message-ID: <#v0u1#x#HHA.748@TK2MSFTNGP04.phx.gbl>
<> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <NNTP-Posting-Host: ool-43549766.dyn.optonline.net 67.84.151.102
<> <> <Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
<> <> <Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:64278
<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <
<> <> <When I try to reply to a message using OWA I can't type my message
b/c
<> I
<> <> get
<> <> <a box in the upper left corner with a "X" through it. I am running
ie7
<> on
<> <> <vista on the client side, so I am not sure if it is a browser
setting.
<> <> <
<> <> <All other mail functions are fine.
<> <> <
<> <> <Any ideas?
<> <> <
<> <> <
<> <>
<> <>
<> <
<>
<>
<