Volume Shadow Copy Service errors

[2muchreality]

I am using Veritas Backup Exec vs 10 for auto backups each night and am getting the below error message everytime:

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12298
Date: 6/12/2007
Time: 10:33:10 PM
User: N/A
Computer: ALBRECHT05
Description: Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume \\?\Volume{4b009354-b502-11d9-92d4-806e6f6e6963}\. The volume index in the
shadow copy set is 0. Error details: Open[0x00000000], Flush[0x00000000], Release[0x80042314], OnRun[0x00000000].

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12310
Date: 6/12/2007
Time: 10:33:10 PM
User: N/A
Computer: ALBRECHT05
Description: Volume Shadow Copy Service error: The shadow copy could not be committed - operation timed out. Error context: DeviceIoControl(\\?\Volume{4b009354-b502-11d9-92d4-806e6f6e6963} -
0000015C,0x0053c010,00700048,0,00701050,4096,[0]).

I am not able to find any specific on these Event IDs in Microsoft Knowledge Base. Can anyone tell me how to solve this problem?

[Dr.pter]

The problem that you are facing can occur because of an issue in the Volsnap.sys file. This issue generates a deadlock condition. In the deadlock condition, the system I/O is suspended. A file deletion operation is waiting for the system I/O to resume. So, to solve this issue, you can follow the suggestions given on this website - http://support.microsoft.com/?id=923628