Iím facing some problems with the Fax system in SBS 2003. I can say that Fax Module is indeed very good but due to some reason, outgoing fax is not working on this box. No problem with incoming faxes. When we try sending any fax, we can see that fax job appears in outbox, model also starts dialing and starts negotiating when recipient's fax machine answers. After this we hear pitch noise for about 3 seconds and Modem goes silent. And in status we see ďFatal ErrorĒ.
When I check Event Viewer Log, this is what I found:
Event Type: Warning
Event Source: Microsoft Fax
Event Category: Outbound
Event ID: 32028
Time: 6:46:20 PM
Description: An error was encountered while sending a fax. The service will attempt to resend the fax. If further transmissions fail, please verify that the phone line, fax sending device, and fax receiving device are working properly. Sender: . Billing code: . Sender company: My Company. Sender dept: . Device name: AOpen FM56-EXV. Job ID:
0x0201c7941e1bc0d3. User name: MyCompany\administrator. Please check the activity log for further details of this event.