Volume Shadow Copy Service error - hr = 0x80070005

Hi
A get a error message some times that a cant trace to anything.
A get it both day and night 2-3 times.


//
Volume Shadow Copy Service error: Unexpected error querying for the
IVssWriterCallback interface. hr = 0x80070005.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event ID 8194
//

--
Best regards
Tomas

Hi Tomas,

Thanks for posting in our newsgroup.

From your description, I know that you get Event ID 8194 both day and night
2-3 times. If I am off-base, please don't hesitate to let me know.

Please let me know the following to make the situation more clearly:

1. Do you use the SBS backup or third party backup software?

Based on my research, Backups using some third party backup software may
complete successfully, but log a VSS event 8194 in the application log.

Please take the following steps to see if the problem can be resolved:

Step 1: Please try to have a clean boot. A Clean Boot will allow us to
isolate any device drivers or programs that are loading at startup that may
be causing a conflict with other device drivers or programs that are
installed in your computer. To do this:

1. Click Start->Run...->type msconfig and press Enter.
2. Click Services tab and select Hide All Microsoft Services and Disable
All third party Services.
3. Click Startup tab and Disable All startup items.
4. Click OK and choose Restart.
5. After reboot, check whether the problem still occurs.
6. If there are no more problems, please use the above steps to enable
services and startup items one by one in order to figure out the root cause
of this issue.

Step 2: Therefore, please temporarily uninstall all the anti-virus tools
and then reboot your system. Please perform backup tests to see if the
problem disappears.

For more information, please refer to:
888035 Quarantined virus files are skipped and your backup reports a failed
status on your Windows Small Business Server 2003-based computer
http://support.microsoft.com/?id=888035

Step 3: Please try to launch the built-in ntbackup utility (ntbackup) and
backup small files to the hard disk for a test. Can the backup process
finish successfully?

Step 5: The problem may be caused the VSS, please install the following
hoxfixes:


For SBS 2003 SP0:

A Volume Shadow Copy Service (VSS) update package is available for ...

http://support.microsoft.com/?id=833167

A Volume Shadow Copy Service (VSS) update-2 package is available

http://support.microsoft.com/default...b;en-us;887827

For SBS 2003 SP1:

Update is available that fixes various Volume Shadow Copy Service issues in
Windows Server 2003

http://support.microsoft.com/default...b;en-us;891957

913648 A new Volume Shadow Copy Service update is now available that
fixes various Volume Shadow Copy Service problems in Windows Server 2003

http://support.microsoft.com/default...b;EN-US;913648

If the problem still exists, please try to collect the following for
further research:

1. The backup log files in the "C:\Program Files\Microsoft Windows Small
Business Server\Support\Backup Logs" folder.

2. The backup log files in the "C:\Documents and Settings\SBS Backup
User\Local Settings\Application Data\Microsoft\Windows NT\NTBackup\data"
folder.

3. MPS Report

1) Download MPS report tool from:

http://download.microsoft.com/downlo...5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE

2) Run the MPSRPT_SETUPPerf.exe on the server box.

3) Wait for 10~15 minutes.

4) Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Setup\Reports\cab\

5) Send the .cab file to me.

Please send the information to v-robeli@microsoft.com with subject:
39092509-Volume Shadow Copy Service error - hr = 0x80070005.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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<Hi
<A get a error message some times that a cant trace to anything.
<A get it both day and night 2-3 times.
<
<
<//
<Volume Shadow Copy Service error: Unexpected error querying for the
<IVssWriterCallback interface. hr = 0x80070005.
<
<For more information, see Help and Support Center at
<http://go.microsoft.com/fwlink/events.asp.
<
<Event ID 8194
<//
<
<--
<Best regards
<Tomas
<