Server Application Unavailable

Every now and then this page appears when users try to access our Intranet
home page at http://companyweb/default.aspx.....There is no information to be
found in the application event log to reflect a problem w/ accessing this
page.....nothing has changed to disrupt our access (no updates or reboots or
power failures).....a day later it works and users can access the
page....then some unspecified time frame this error shows up and clears
itself up the next day or a couple days later.....It will start working again
if i reboot the server but that is not always a possiblity during working
hours......Below is the exact message displayed...oh, and refreshing the
screen does not correct it either....

Server Application Unavailable
The web application you are attempting to access on this web server is
currently unavailable. Please hit the "Refresh" button in your web browser
to retry your request.

Administrator Note: An error message detailing the cause of this specific
request failure can be found in the application event log of the web server.
Please review this log entry to discover what caused this error to occur.

Any clues?

TIA!!!

Hi,

Can we get an ipconfig/all from the server and a client please? What 3rd
party software is installed on the SBS?

--
Regards,

Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum:
http://www.smallbizserver.net/Default.aspx?tabid=53

"KBJM" <KBJM@discussions.microsoft.com> schreef in bericht
news:B9B9F238-D0D5-4AE5-A48C-37147324D15C@microsoft.com...
> Every now and then this page appears when users try to access our Intranet
> home page at http://companyweb/default.aspx.....There is no information to
be
> found in the application event log to reflect a problem w/ accessing this
> page.....nothing has changed to disrupt our access (no updates or reboots
or
> power failures).....a day later it works and users can access the
> page....then some unspecified time frame this error shows up and clears
> itself up the next day or a couple days later.....It will start working
again
> if i reboot the server but that is not always a possiblity during working
> hours......Below is the exact message displayed...oh, and refreshing the
> screen does not correct it either....
>
> Server Application Unavailable
> The web application you are attempting to access on this web server is
> currently unavailable. Please hit the "Refresh" button in your web
browser
> to retry your request.
>
> Administrator Note: An error message detailing the cause of this specific
> request failure can be found in the application event log of the web
server.
> Please review this log entry to discover what caused this error to occur.
>
> Any clues?
>
> TIA!!!
>

How do you get that inforamtion posted here??.....I know how to get this
information listed on the pc but how do you get it and post it here?

"Marina Roos [SBS-MVP]" wrote:

> Hi,
>
> Can we get an ipconfig/all from the server and a client please? What 3rd
> party software is installed on the SBS?
>
> --
> Regards,
>
> Marina Roos
> Microsoft SBS-MVP
> One of the Magical M&M's
> www.smallbizserver.net
> Take part in SBS forum:
> http://www.smallbizserver.net/Default.aspx?tabid=53
>
> "KBJM" <KBJM@discussions.microsoft.com> schreef in bericht
> news:B9B9F238-D0D5-4AE5-A48C-37147324D15C@microsoft.com...
> > Every now and then this page appears when users try to access our Intranet
> > home page at http://companyweb/default.aspx.....There is no information to
> be
> > found in the application event log to reflect a problem w/ accessing this
> > page.....nothing has changed to disrupt our access (no updates or reboots
> or
> > power failures).....a day later it works and users can access the
> > page....then some unspecified time frame this error shows up and clears
> > itself up the next day or a couple days later.....It will start working
> again
> > if i reboot the server but that is not always a possiblity during working
> > hours......Below is the exact message displayed...oh, and refreshing the
> > screen does not correct it either....
> >
> > Server Application Unavailable
> > The web application you are attempting to access on this web server is
> > currently unavailable. Please hit the "Refresh" button in your web
> browser
> > to retry your request.
> >
> > Administrator Note: An error message detailing the cause of this specific
> > request failure can be found in the application event log of the web
> server.
> > Please review this log entry to discover what caused this error to occur.
> >
> > Any clues?
> >
> > TIA!!!
> >
>
>
>

Hi KBJM,

Thanks for posting here.

From the description, I understand the issue is that when you access
companyweb,you get "Server Application Unavailable" error,and It is
intermittent to occur. If I am off base, please don't hesitate to let me
know.

Let us refer to the following steps to troubleshoot the issue:

There are many reason for the error message.Please refer to the following
KB article.

You may receive an error message, or the computer may stop responding, when
you host Web applications that use ASP.NET on a computer that is running
Windows Server 2003

http://support.microsoft.com/kb/911716/en-us

FIX: You receive a "server application unavailable" error message in the
Session_OnStart event of your application

http://support.microsoft.com/kb/834053/en-us


Error message when you request an ASP.NET 1.1 page: "Server Application
Unavailable"

http://support.microsoft.com/kb/919075/en-us

"Aspnet_wp.exe could not be started" error message when you view an ASP.NET
page

http://support.microsoft.com/kb/811320/en-us

FIX: ASP.NET does not work with the default ASPNET account on a domain
controller

http://support.microsoft.com/kb/315158/en-us

FIX: "Server Application Unavailable" error message if a DLL is loaded in
the 0x33A20000 address space and you request an ASP.NET page

http://support.microsoft.com/kb/821157/en-us

In addition,you can run Ipconfig/all > c:\ipconfig.txt,and copy and paste
the result here.

Anyway,as you said,it is intermittent,so It is possible due to the
performance and load issue.


Have a nice day!

Best regards,

Jacky Luo (MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
====================================================
PLEASE NOTE: The partner managed newsgroups are provided to
assist with break/fix issues and simple how to questions.
We also love to hear your product feedback! Let us know what you think by
posting

from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.

We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================

It pooped back up again....almost one month later....here is the info you
requested and I tried all your steps.....



Windows IP Configuration



Host Name . . . . . . . . . . . . : MTJ01

Primary Dns Suffix . . . . . . . : kbjm-mtj.local

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : kbjm-mtj.local



Ethernet adapter Server Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection

Physical Address. . . . . . . . . : 00-0F-1F-FA-9D-99

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 192.168.1.10

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : 192.168.1.10

Primary WINS Server . . . . . . . : 192.168.1.10

Secondary WINS Server . . . . . . : 192.168.2.10



""Jacky Luo [MSFT]"" wrote:

> Hi KBJM,
>
> Thanks for posting here.
>
> From the description, I understand the issue is that when you access
> companyweb,you get "Server Application Unavailable" error,and It is
> intermittent to occur. If I am off base, please don't hesitate to let me
> know.
>
> Let us refer to the following steps to troubleshoot the issue:
>
> There are many reason for the error message.Please refer to the following
> KB article.
>
> You may receive an error message, or the computer may stop responding, when
> you host Web applications that use ASP.NET on a computer that is running
> Windows Server 2003
>
> http://support.microsoft.com/kb/911716/en-us
>
> FIX: You receive a "server application unavailable" error message in the
> Session_OnStart event of your application
>
> http://support.microsoft.com/kb/834053/en-us
>
>
> Error message when you request an ASP.NET 1.1 page: "Server Application
> Unavailable"
>
> http://support.microsoft.com/kb/919075/en-us
>
> "Aspnet_wp.exe could not be started" error message when you view an ASP.NET
> page
>
> http://support.microsoft.com/kb/811320/en-us
>
> FIX: ASP.NET does not work with the default ASPNET account on a domain
> controller
>
> http://support.microsoft.com/kb/315158/en-us
>
> FIX: "Server Application Unavailable" error message if a DLL is loaded in
> the 0x33A20000 address space and you request an ASP.NET page
>
> http://support.microsoft.com/kb/821157/en-us
>
> In addition,you can run Ipconfig/all > c:\ipconfig.txt,and copy and paste
> the result here.
>
> Anyway,as you said,it is intermittent,so It is possible due to the
> performance and load issue.
>
>
> Have a nice day!
>
> Best regards,
>
> Jacky Luo (MSFT)
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
> ====================================================
> PLEASE NOTE: The partner managed newsgroups are provided to
> assist with break/fix issues and simple how to questions.
> We also love to hear your product feedback! Let us know what you think by
> posting
>
> from the web interface: Partner Feedback
> from your newsreader: microsoft.private.directaccess.partnerfeedback.
>
> We look forward to hearing from you!
> ====================================================
> When responding to posts, please "Reply to Group" via your newsreader
> so that others may learn and benefit from this issue.
> ====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
> ====================================================
>
>

Hi KBJM,

Thanks for posting back.


Anyway,as you said,it is intermittent to happen,so It is possible due to
the performance and load issue as well as server busy.

Please keep an eye on this issue to see if it happen again,if it is
sporadic to occur,you can just ignore it due to server busy.

In addition,when the issue occur when you access companyweb,HOw about
accessing other website,such as OWA,RWW,can they be accessed? Please let me
know.

Please also help me collect the network MPS reports on the SBS server for
analyze: To do this:

a. Visit
http://download.microsoft.com/downlo...5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE. to download the file.
b. Run the MPSRPT_NETWORK.EXE on the server box.
c. Wait for 10~15 minutes.
d. Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Network\Reports\cab\
e. Send the .cab file directly to me at v-jaluo@microsoft.com
f. Repeat step b - d to install the MPSRPT_NETWORK.EXE on one client
computer and send me the .cab file for analyze.

Please compress all file and send to me at v-jaluo@microsoft.com.

I appreciate your time. I am happy to be of assistance and look forward to
your reply.


Have a nice day!

Best regards,

Jacky Luo (MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
====================================================
PLEASE NOTE: The partner managed newsgroups are provided to
assist with break/fix issues and simple how to questions.
We also love to hear your product feedback! Let us know what you think by
posting

from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.

We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================

Jacky,

I'll get you those files shortly......when this message appears we can
browse the Web....that never stops.....

""Jacky Luo [MSFT]"" wrote:

> Hi KBJM,
>
> Thanks for posting back.
>
>
> Anyway,as you said,it is intermittent to happen,so It is possible due to
> the performance and load issue as well as server busy.
>
> Please keep an eye on this issue to see if it happen again,if it is
> sporadic to occur,you can just ignore it due to server busy.
>
> In addition,when the issue occur when you access companyweb,HOw about
> accessing other website,such as OWA,RWW,can they be accessed? Please let me
> know.
>
> Please also help me collect the network MPS reports on the SBS server for
> analyze: To do this:
>
> a. Visit
> http://download.microsoft.com/downlo...5-a579-30b0bd9
> 15706/MPSRPT_NETWORK.EXE. to download the file.
> b. Run the MPSRPT_NETWORK.EXE on the server box.
> c. Wait for 10~15 minutes.
> d. Open Windows explorer, navigate to
> %SYSTEMROOT%\MPSReports\Network\Reports\cab\
> e. Send the .cab file directly to me at v-jaluo@microsoft.com
> f. Repeat step b - d to install the MPSRPT_NETWORK.EXE on one client
> computer and send me the .cab file for analyze.
>
> Please compress all file and send to me at v-jaluo@microsoft.com.
>
> I appreciate your time. I am happy to be of assistance and look forward to
> your reply.
>
>
> Have a nice day!
>
> Best regards,
>
> Jacky Luo (MSFT)
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
> ====================================================
> PLEASE NOTE: The partner managed newsgroups are provided to
> assist with break/fix issues and simple how to questions.
> We also love to hear your product feedback! Let us know what you think by
> posting
>
> from the web interface: Partner Feedback
> from your newsreader: microsoft.private.directaccess.partnerfeedback.
>
> We look forward to hearing from you!
> ====================================================
> When responding to posts, please "Reply to Group" via your newsreader
> so that others may learn and benefit from this issue.
> ====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
> ====================================================
>
>

Hi KBJM,

Thanks for posting back.

I have not received any email from you,if the file is large,Please split
them into multiple files.

In additon,Do you mean other website are all working fine except
companyweb? Please confirm with me.


Have a nice day!

Best regards,

Jacky Luo (MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
====================================================
PLEASE NOTE: The partner managed newsgroups are provided to
assist with break/fix issues and simple how to questions.
We also love to hear your product feedback! Let us know what you think by
posting

from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.

We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================

I got the cab file from the Server.....I'll try to email that today and split
it up.....I can not get that program to run on the Vista machine.....it
flashs up and nothing happens....any solution?

That is correct....full access to the Net.....

""Jacky Luo [MSFT]"" wrote:

> Hi KBJM,
>
> Thanks for posting back.
>
> I have not received any email from you,if the file is large,Please split
> them into multiple files.
>
> In additon,Do you mean other website are all working fine except
> companyweb? Please confirm with me.
>
>
> Have a nice day!
>
> Best regards,
>
> Jacky Luo (MSFT)
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
> ====================================================
> PLEASE NOTE: The partner managed newsgroups are provided to
> assist with break/fix issues and simple how to questions.
> We also love to hear your product feedback! Let us know what you think by
> posting
>
> from the web interface: Partner Feedback
> from your newsreader: microsoft.private.directaccess.partnerfeedback.
>
> We look forward to hearing from you!
> ====================================================
> When responding to posts, please "Reply to Group" via your newsreader
> so that others may learn and benefit from this issue.
> ====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
> ====================================================
>
>

Hi KBJM,

Thanks for posting back.

I view the log in event viewer,there are no errors about IIS.

I can not get that program to run on the Vista machine.....it flashs up and
nothing happens.

What do you mean?which program would you like to run on vista machine.

As you said,the issue occur intermittently,Please let me know how often did
issue occur?

If possible, consider to reinstall companyweb

please refer the following steps to reinstall companyweb.


I.please backup sharepoint database

How to back up and restore http://companyweb data in Windows Small Business
Server 2003

http://support.microsoft.com/default...b;EN-US;829112

II. please install the Windows Small Business Server 2003 SharePoint
Services companyweb Web site, and refer to the follow KB article.

How to remove and how to install the Windows Small Business Server 2003
SharePoint Services companyweb Web site

http://support.microsoft.com/kb/829114/en-us

III.please restore sharepoint database

How to back up and restore http://companyweb data in Windows Small Business
Server 2003

http://support.microsoft.com/default...b;EN-US;829112


If issue persists,Please capture screenshot of error message when you
access http://companyweb/default.aspx,save as jpg file and send to me at
v-jaluo@microsoft.com


Have a nice day!

Best regards,

Jacky Luo (MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
====================================================
PLEASE NOTE: The partner managed newsgroups are provided to
assist with break/fix issues and simple how to questions.
We also love to hear your product feedback! Let us know what you think by
posting

from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.

We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================

> I can not get that program to run on the Vista machine.....it flashs up and
> nothing happens.
>
> What do you mean?which program would you like to run on vista machine.
The file that generated the report....MPSRPT_NETWORK.EXE.

> As you said,the issue occur intermittently,Please let me know how often did
> issue occur?

Generally about once a month and no set day.....it has already happened
twice this month....

I'll look into reinstalling companyweb...

Thanks!

""Jacky Luo [MSFT]"" wrote:

> Hi KBJM,
>
> Thanks for posting back.
>
> I view the log in event viewer,there are no errors about IIS.
>
> I can not get that program to run on the Vista machine.....it flashs up and
> nothing happens.
>
> What do you mean?which program would you like to run on vista machine.
>
> As you said,the issue occur intermittently,Please let me know how often did
> issue occur?
>
> If possible, consider to reinstall companyweb
>
> please refer the following steps to reinstall companyweb.
>
>
> I.please backup sharepoint database
>
> How to back up and restore http://companyweb data in Windows Small Business
> Server 2003
>
> http://support.microsoft.com/default...b;EN-US;829112
>
> II. please install the Windows Small Business Server 2003 SharePoint
> Services companyweb Web site, and refer to the follow KB article.
>
> How to remove and how to install the Windows Small Business Server 2003
> SharePoint Services companyweb Web site
>
> http://support.microsoft.com/kb/829114/en-us
>
> III.please restore sharepoint database
>
> How to back up and restore http://companyweb data in Windows Small Business
> Server 2003
>
> http://support.microsoft.com/default...b;EN-US;829112
>
>
> If issue persists,Please capture screenshot of error message when you
> access http://companyweb/default.aspx,save as jpg file and send to me at
> v-jaluo@microsoft.com
>
>
> Have a nice day!
>
> Best regards,
>
> Jacky Luo (MSFT)
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
> ====================================================
> PLEASE NOTE: The partner managed newsgroups are provided to
> assist with break/fix issues and simple how to questions.
> We also love to hear your product feedback! Let us know what you think by
> posting
>
> from the web interface: Partner Feedback
> from your newsreader: microsoft.private.directaccess.partnerfeedback.
>
> We look forward to hearing from you!
> ====================================================
> When responding to posts, please "Reply to Group" via your newsreader
> so that others may learn and benefit from this issue.
> ====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
> ====================================================
>
>

Hi KBJM,

Thanks for posting back.

Because your issue is intermittent to happen.

Please consider to reinstall companyweb to see if it make a difference.

you may feel free to post back when you have any update and we will be here
for you.


Have a nice day!

Best regards,

Jacky Luo (MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
====================================================
PLEASE NOTE: The partner managed newsgroups are provided to
assist with break/fix issues and simple how to questions.
We also love to hear your product feedback! Let us know what you think by
posting

from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.

We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================

[Ekesvar]

I have restarted my win2k3 server and got "Server Application Unavailable" as well when trying to access intranet. Please help my whole Intranet is down.

This is a SBS Group not a win2003 group
Try posting to that group
and Post the errors in your logs

Russ

--
Russell Grover - SBITS.Biz
Microsoft Gold Certified Partner
Microsoft Small Business Specialist
World Wide Remote SBS2003 Support - http://www.SBITS.Biz
Get Help Now! http://www.crossloop.com/SBITSdotBiz


"Ekesvar" <Ekesvar.3dos7d@DoNotSpam.com> wrote in message
news:Ekesvar.3dos7d@DoNotSpam.com...
>
> I have restarted my win2k3 server and got "Server Application
> Unavailable" as well when trying to access intranet. Please help my
> whole Intranet is down.
>
>
> --
> Ekesvar
> ------------------------------------------------------------------------
> Ekesvar's Profile: http://forums.techarena.in/members/ekesvar.htm
> View this thread:
> Server Application Unavailable
>
> http://forums.techarena.in
>