can not Mount mailbox or public folders

Exchange went down over the weekend. Checked exchange system manager, Mailbox
was not mounted, remounted, it only remained mounted for a few mins.

When I looked at the logon, ir recieved the error

MAPI or an unspecified service provider
ID no:00000476-0000-00000000
ID no: C1050476

Looked for solutions on this site, went to
http://support.microsoft.com/kb/823022#appliesto

followed directions, enabled me to mount mailbox, logon found, mailboxes
displayed. Checked user account. No success, looked in exchange system
manager, now both MailBox and public folder store are unmounted.

Please help!

Clare

Just a thought... Have either of the Exchange database(s) exceeded the 16 GB
limit? (assumes you're not running Exchange SP2 w/75 GB limit).

--
Merv Porter [SBS-MVP]
============================

"Clare" <Clare@discussions.microsoft.com> wrote in message
news:5E1DE12D-B0DA-46F7-846A-3C604F3E327E@microsoft.com...
> Exchange went down over the weekend. Checked exchange system manager,
> Mailbox
> was not mounted, remounted, it only remained mounted for a few mins.
>
> When I looked at the logon, ir recieved the error
>
> MAPI or an unspecified service provider
> ID no:00000476-0000-00000000
> ID no: C1050476
>
> Looked for solutions on this site, went to
> http://support.microsoft.com/kb/823022#appliesto
>
> followed directions, enabled me to mount mailbox, logon found, mailboxes
> displayed. Checked user account. No success, looked in exchange system
> manager, now both MailBox and public folder store are unmounted.
>
> Please help!
>
> Clare

This is entirly possible as several individuals whom were in over the weekend
did received some large powerpoints via email. How do I check? Can I upgrade
to Exchange SP2 to get the 75GB limit? The individual who received these
large emails does not have their ouitlook cashed on their local machine, due
to this - I think - can not access outlook at all.

Also when the server was set up exchange and SQL server were set up on a
35GB partition. Which now only has 2.18GB avalible, this partition is also
home to Program files:19.2GB, ClentAps:1GB and Backup Systemstate:2.13GB

Thanks,

Clare


"Merv Porter [SBS-MVP]" wrote:

> Just a thought... Have either of the Exchange database(s) exceeded the 16 GB
> limit? (assumes you're not running Exchange SP2 w/75 GB limit).
>
> --
> Merv Porter [SBS-MVP]
> ============================
>
> "Clare" <Clare@discussions.microsoft.com> wrote in message
> news:5E1DE12D-B0DA-46F7-846A-3C604F3E327E@microsoft.com...
> > Exchange went down over the weekend. Checked exchange system manager,
> > Mailbox
> > was not mounted, remounted, it only remained mounted for a few mins.
> >
> > When I looked at the logon, ir recieved the error
> >
> > MAPI or an unspecified service provider
> > ID no:00000476-0000-00000000
> > ID no: C1050476
> >
> > Looked for solutions on this site, went to
> > http://support.microsoft.com/kb/823022#appliesto
> >
> > followed directions, enabled me to mount mailbox, logon found, mailboxes
> > displayed. Checked user account. No success, looked in exchange system
> > manager, now both MailBox and public folder store are unmounted.
> >
> > Please help!
> >
> > Clare
>
>
>

Just checked: C:\Program Files\Exchsrvr\MDBDATA
priv1.edb=16,512,008KB
priv1.stm = 266,248KB
pub1.edb = 31,752KB
pub1.stm = 34,824KB

Clare

"Merv Porter [SBS-MVP]" wrote:

> Just a thought... Have either of the Exchange database(s) exceeded the 16 GB
> limit? (assumes you're not running Exchange SP2 w/75 GB limit).
>
> --
> Merv Porter [SBS-MVP]
> ============================
>
> "Clare" <Clare@discussions.microsoft.com> wrote in message
> news:5E1DE12D-B0DA-46F7-846A-3C604F3E327E@microsoft.com...
> > Exchange went down over the weekend. Checked exchange system manager,
> > Mailbox
> > was not mounted, remounted, it only remained mounted for a few mins.
> >
> > When I looked at the logon, ir recieved the error
> >
> > MAPI or an unspecified service provider
> > ID no:00000476-0000-00000000
> > ID no: C1050476
> >
> > Looked for solutions on this site, went to
> > http://support.microsoft.com/kb/823022#appliesto
> >
> > followed directions, enabled me to mount mailbox, logon found, mailboxes
> > displayed. Checked user account. No success, looked in exchange system
> > manager, now both MailBox and public folder store are unmounted.
> >
> > Please help!
> >
> > Clare
>
>
>

Hi again,

I just searched through tech net for exchange mailbox exceeding 16GB and
found a response that I hope matches my issues "Subject: Re: How to reduce
size of PRIV1.edb & stm?" It talks of possibly running defrag to reduce the
mailbox size. I analyzed local disk C yesterday, SBs said that I should run a
defrag, but my question is, is this a good starting point and do I need to
wait untill the weekend/evening to do this due to users continually requiring
access to the server?

Thanks again,

Clare

"Merv Porter [SBS-MVP]" wrote:

> Just a thought... Have either of the Exchange database(s) exceeded the 16 GB
> limit? (assumes you're not running Exchange SP2 w/75 GB limit).
>
> --
> Merv Porter [SBS-MVP]
> ============================
>
> "Clare" <Clare@discussions.microsoft.com> wrote in message
> news:5E1DE12D-B0DA-46F7-846A-3C604F3E327E@microsoft.com...
> > Exchange went down over the weekend. Checked exchange system manager,
> > Mailbox
> > was not mounted, remounted, it only remained mounted for a few mins.
> >
> > When I looked at the logon, ir recieved the error
> >
> > MAPI or an unspecified service provider
> > ID no:00000476-0000-00000000
> > ID no: C1050476
> >
> > Looked for solutions on this site, went to
> > http://support.microsoft.com/kb/823022#appliesto
> >
> > followed directions, enabled me to mount mailbox, logon found, mailboxes
> > displayed. Checked user account. No success, looked in exchange system
> > manager, now both MailBox and public folder store are unmounted.
> >
> > Please help!
> >
> > Clare
>
>
>

Before you do anything with Exchange, you really want to move the databases
to different partition or drive to make sure the databases have room to
grow. (Other people here may have additional suggestions).

Moving Data Folders for Windows Small Business Server 2003
http://www.microsoft.com/technet/pro.../movedata.mspx

Running a Exchange defrag may not get you where you need to be. And your
users will not receive any new mail until the problem is fixed. (I presume
you have a backup mail server that is collecting [queuing] the mail until
you get this problem fixed).

You should follow the steps in this KB article to temporarily increase the
capacity of your priv1.edb database to 18 GB (but download or accept any new
mail until you have Exchange 2003 SP2 installed). You may need to
disconnect the server from the Internet, or at least shut down all Exchange
services, so mail does not flow into your Exchange databases while you are
implementing the fix.

Exchange Server 2003 mailbox store does not mount when the mailbox store
database reaches the 16-GB limit
http://support.microsoft.com/kb/828070/

Then download and install Exchange SP2 and do the registry edits to increase
the database capacities to somewhere between 18 GB and 75 GB.

Exchange Server 2003 Service Pack 2
http://www.microsoft.com/downloads/d...displaylang=en

--
Merv Porter [SBS-MVP]
============================


"Clare" <Clare@discussions.microsoft.com> wrote in message
news:D76FE964-BC1F-4E02-B0FF-282D308FAFAB@microsoft.com...
> Hi again,
>
> I just searched through tech net for exchange mailbox exceeding 16GB and
> found a response that I hope matches my issues "Subject: Re: How to reduce
> size of PRIV1.edb & stm?" It talks of possibly running defrag to reduce
> the
> mailbox size. I analyzed local disk C yesterday, SBs said that I should
> run a
> defrag, but my question is, is this a good starting point and do I need to
> wait untill the weekend/evening to do this due to users continually
> requiring
> access to the server?
>
> Thanks again,
>
> Clare
>
> "Merv Porter [SBS-MVP]" wrote:
>
>> Just a thought... Have either of the Exchange database(s) exceeded the 16
>> GB
>> limit? (assumes you're not running Exchange SP2 w/75 GB limit).
>>
>> --
>> Merv Porter [SBS-MVP]
>> ============================
>>
>> "Clare" <Clare@discussions.microsoft.com> wrote in message
>> news:5E1DE12D-B0DA-46F7-846A-3C604F3E327E@microsoft.com...
>> > Exchange went down over the weekend. Checked exchange system manager,
>> > Mailbox
>> > was not mounted, remounted, it only remained mounted for a few mins.
>> >
>> > When I looked at the logon, ir recieved the error
>> >
>> > MAPI or an unspecified service provider
>> > ID no:00000476-0000-00000000
>> > ID no: C1050476
>> >
>> > Looked for solutions on this site, went to
>> > http://support.microsoft.com/kb/823022#appliesto
>> >
>> > followed directions, enabled me to mount mailbox, logon found,
>> > mailboxes
>> > displayed. Checked user account. No success, looked in exchange system
>> > manager, now both MailBox and public folder store are unmounted.
>> >
>> > Please help!
>> >
>> > Clare
>>
>>
>>

Merve,

Thanks for all the assistance, onle last question before I install Exchange
SP2, I've had some assistance from an old collegue who wants to move the
current exchange database onto the partition that has all our employee data.
We have two partitions on the hard drive, c: 36GB and h: 341GB (206GB free).

I am concerned that Exchange will eat up all avalile space on the H drive if
it is relocated there. Is this a valid concern?

Should/Can a additional partition be created to prevent exchange from
interacting with all my employee data?

Thanks again,

Clare

"Merv Porter [SBS-MVP]" wrote:

> Before you do anything with Exchange, you really want to move the databases
> to different partition or drive to make sure the databases have room to
> grow. (Other people here may have additional suggestions).
>
> Moving Data Folders for Windows Small Business Server 2003
> http://www.microsoft.com/technet/pro.../movedata.mspx
>
> Running a Exchange defrag may not get you where you need to be. And your
> users will not receive any new mail until the problem is fixed. (I presume
> you have a backup mail server that is collecting [queuing] the mail until
> you get this problem fixed).
>
> You should follow the steps in this KB article to temporarily increase the
> capacity of your priv1.edb database to 18 GB (but download or accept any new
> mail until you have Exchange 2003 SP2 installed). You may need to
> disconnect the server from the Internet, or at least shut down all Exchange
> services, so mail does not flow into your Exchange databases while you are
> implementing the fix.
>
> Exchange Server 2003 mailbox store does not mount when the mailbox store
> database reaches the 16-GB limit
> http://support.microsoft.com/kb/828070/
>
> Then download and install Exchange SP2 and do the registry edits to increase
> the database capacities to somewhere between 18 GB and 75 GB.
>
> Exchange Server 2003 Service Pack 2
> http://www.microsoft.com/downloads/d...displaylang=en
>
> --
> Merv Porter [SBS-MVP]
> ============================
>
>
> "Clare" <Clare@discussions.microsoft.com> wrote in message
> news:D76FE964-BC1F-4E02-B0FF-282D308FAFAB@microsoft.com...
> > Hi again,
> >
> > I just searched through tech net for exchange mailbox exceeding 16GB and
> > found a response that I hope matches my issues "Subject: Re: How to reduce
> > size of PRIV1.edb & stm?" It talks of possibly running defrag to reduce
> > the
> > mailbox size. I analyzed local disk C yesterday, SBs said that I should
> > run a
> > defrag, but my question is, is this a good starting point and do I need to
> > wait untill the weekend/evening to do this due to users continually
> > requiring
> > access to the server?
> >
> > Thanks again,
> >
> > Clare
> >
> > "Merv Porter [SBS-MVP]" wrote:
> >
> >> Just a thought... Have either of the Exchange database(s) exceeded the 16
> >> GB
> >> limit? (assumes you're not running Exchange SP2 w/75 GB limit).
> >>
> >> --
> >> Merv Porter [SBS-MVP]
> >> ============================
> >>
> >> "Clare" <Clare@discussions.microsoft.com> wrote in message
> >> news:5E1DE12D-B0DA-46F7-846A-3C604F3E327E@microsoft.com...
> >> > Exchange went down over the weekend. Checked exchange system manager,
> >> > Mailbox
> >> > was not mounted, remounted, it only remained mounted for a few mins.
> >> >
> >> > When I looked at the logon, ir recieved the error
> >> >
> >> > MAPI or an unspecified service provider
> >> > ID no:00000476-0000-00000000
> >> > ID no: C1050476
> >> >
> >> > Looked for solutions on this site, went to
> >> > http://support.microsoft.com/kb/823022#appliesto
> >> >
> >> > followed directions, enabled me to mount mailbox, logon found,
> >> > mailboxes
> >> > displayed. Checked user account. No success, looked in exchange system
> >> > manager, now both MailBox and public folder store are unmounted.
> >> >
> >> > Please help!
> >> >
> >> > Clare
> >>
> >>
> >>
>
>
>

Exchange SP2 has a maximum limit of 75 GB per database (the public and the
private databases). Out of the box, Exchange 2003 SP2 is set for a max of
18 GB per database. To get the 75 GB (or to set the limit to anything
between 18 and 75 GB), you need to go into the registry on the server and
change the settings.

Explaining the Database size limit changes in Exchange 2003 Service Pack 2
http://www.msexchange.org/tutorials/...ce-Pack-2.html

So, even if you set both Exchange databases to 75 GB each, that would only
max out to 150 GB total (much less than the 206 GB free space now available
on your H: drive).

I think moving the Exchange databases to the H: drive may be a good ideas.
However, I suspect the Volume Shadow Copy (VSS) is also activiated on the H:
drive (may not be for the C: drive) since that partition contains the User
Shared Folders. More space will alos be chewed up when you move the
Exchange databases to the H: drive. I don't know of a way to exclude the
Exchange folders (or any folders) from VSS. It's an all or nothing thing
for the partition.

Creating a separate partition for the Exchange databases would be preferred.
You may be able to image the server with something like Ghost 2003 and then
restore while adjusting the partition sizes, leaving you with some extra
unallocated space space to which could be turned into a new partition. Or,
you could use a 3rd party partition utility (like maybe Partition Magic) to
do it without imaging/restoring.

Maybe someone else can provide more info or ideas here.

--
Merv Porter [SBS-MVP]
============================


"Clare" <Clare@discussions.microsoft.com> wrote in message
news:B13D0403-8B87-47F2-9C7B-2026AEFF74FD@microsoft.com...
> Merve,
>
> Thanks for all the assistance, onle last question before I install
> Exchange
> SP2, I've had some assistance from an old collegue who wants to move the
> current exchange database onto the partition that has all our employee
> data.
> We have two partitions on the hard drive, c: 36GB and h: 341GB (206GB
> free).
>
> I am concerned that Exchange will eat up all avalile space on the H drive
> if
> it is relocated there. Is this a valid concern?
>
> Should/Can a additional partition be created to prevent exchange from
> interacting with all my employee data?
>
> Thanks again,
>
> Clare
>
> "Merv Porter [SBS-MVP]" wrote:
>
>> Before you do anything with Exchange, you really want to move the
>> databases
>> to different partition or drive to make sure the databases have room to
>> grow. (Other people here may have additional suggestions).
>>
>> Moving Data Folders for Windows Small Business Server 2003
>> http://www.microsoft.com/technet/pro.../movedata.mspx
>>
>> Running a Exchange defrag may not get you where you need to be. And your
>> users will not receive any new mail until the problem is fixed. (I
>> presume
>> you have a backup mail server that is collecting [queuing] the mail until
>> you get this problem fixed).
>>
>> You should follow the steps in this KB article to temporarily increase
>> the
>> capacity of your priv1.edb database to 18 GB (but download or accept any
>> new
>> mail until you have Exchange 2003 SP2 installed). You may need to
>> disconnect the server from the Internet, or at least shut down all
>> Exchange
>> services, so mail does not flow into your Exchange databases while you
>> are
>> implementing the fix.
>>
>> Exchange Server 2003 mailbox store does not mount when the mailbox store
>> database reaches the 16-GB limit
>> http://support.microsoft.com/kb/828070/
>>
>> Then download and install Exchange SP2 and do the registry edits to
>> increase
>> the database capacities to somewhere between 18 GB and 75 GB.
>>
>> Exchange Server 2003 Service Pack 2
>> http://www.microsoft.com/downloads/d...displaylang=en
>>
>> --
>> Merv Porter [SBS-MVP]
>> ============================
>>
>>
>> "Clare" <Clare@discussions.microsoft.com> wrote in message
>> news:D76FE964-BC1F-4E02-B0FF-282D308FAFAB@microsoft.com...
>> > Hi again,
>> >
>> > I just searched through tech net for exchange mailbox exceeding 16GB
>> > and
>> > found a response that I hope matches my issues "Subject: Re: How to
>> > reduce
>> > size of PRIV1.edb & stm?" It talks of possibly running defrag to reduce
>> > the
>> > mailbox size. I analyzed local disk C yesterday, SBs said that I should
>> > run a
>> > defrag, but my question is, is this a good starting point and do I need
>> > to
>> > wait untill the weekend/evening to do this due to users continually
>> > requiring
>> > access to the server?
>> >
>> > Thanks again,
>> >
>> > Clare
>> >
>> > "Merv Porter [SBS-MVP]" wrote:
>> >
>> >> Just a thought... Have either of the Exchange database(s) exceeded the
>> >> 16
>> >> GB
>> >> limit? (assumes you're not running Exchange SP2 w/75 GB limit).
>> >>
>> >> --
>> >> Merv Porter [SBS-MVP]
>> >> ============================
>> >>
>> >> "Clare" <Clare@discussions.microsoft.com> wrote in message
>> >> news:5E1DE12D-B0DA-46F7-846A-3C604F3E327E@microsoft.com...
>> >> > Exchange went down over the weekend. Checked exchange system
>> >> > manager,
>> >> > Mailbox
>> >> > was not mounted, remounted, it only remained mounted for a few mins.
>> >> >
>> >> > When I looked at the logon, ir recieved the error
>> >> >
>> >> > MAPI or an unspecified service provider
>> >> > ID no:00000476-0000-00000000
>> >> > ID no: C1050476
>> >> >
>> >> > Looked for solutions on this site, went to
>> >> > http://support.microsoft.com/kb/823022#appliesto
>> >> >
>> >> > followed directions, enabled me to mount mailbox, logon found,
>> >> > mailboxes
>> >> > displayed. Checked user account. No success, looked in exchange
>> >> > system
>> >> > manager, now both MailBox and public folder store are unmounted.
>> >> >
>> >> > Please help!
>> >> >
>> >> > Clare
>> >>
>> >>
>> >>
>>
>>
>>