Shadow Copy problems interfering with Backup Exec 10d

Running SBS 2003 Premium, Exchange, ISA 2004, WSUS, 2 NICs and a router,
nightly backups with Backup Exec 10d (10.1).
=================================
Got off an hour-long support call from Veritas/Symantec yesterday afternoon
concerning an error I'm getting:
AOFO: Initialization failure on: "Shadow?Copy?Components". Advanced Open
File Option used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot provider error (0xE0008527): VERITAS Storage Foundation for Windows
(VSFW) unexpectedly failed. Check that the VSFW service is running, and
check the status of existing disk groups and volumes.

We tried many things, to include running NTBackup on just the System State
files. Got this error:
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Exchange Backup.bkf created 10/16/2006 at 3:30 PM"

Volume shadow copy creation: Attempt 1.

Error returned while creating the volume shadow copy:0x8004230f.

Error returned while creating the volume shadow copy:8004230f
Aborting Backup.

----------------------

The operation did not successfully complete.

----------------------

The tech concludes that the problem lies with Microsoft's Shadow Copy
service. I did a search on Microsoft for error code 0x8004230f and found
article # 891957. Downloaded and installed the file. When checking the job
log this morning, I found that it failed with the same error.

Saw some steps in an other post on this NG that, I think, helped:
"Step 2. Reregister related Dll files
============================
1. Open a command prompt.
2. Key in the following command to stop VSS service:

net stop vss

3. Then register the following dlls and services by running the following
commands:

regsvr32 ole32.dll
regsvr32 vss_ps.dll
Vssvc /Register
regsvr32 /i swprv.dll
regsvr32 /i eventcls.dll
regsvr32 es.dll
regsvr32 stdprov.dll
regsvr32 vssui.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml4.dll"

I tested it by doing a backup using NTBackup of just the System State -
successful. I then tried a backup using BackUp Exec of just the Shadow
Copy - successful. I'll see if tonight's backup is successful.

Has anyone else run into this? Any lessons-Learned that might help me now
or in the future?
--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a 501 (c)(3) conservation non-profit organization
Wood River, NE

I have this problem at an account. I will follow your suggestions to
see how things go. Well maybe not exactly but I need to study the BE
logs.

On Tue, 17 Oct 2006 13:50:33 -0500, "Mike Webb"
<Mike_Webb@whoopingcrane.org> wrote:

>Running SBS 2003 Premium, Exchange, ISA 2004, WSUS, 2 NICs and a router,
>nightly backups with Backup Exec 10d (10.1).
>=================================
>Got off an hour-long support call from Veritas/Symantec yesterday afternoon
>concerning an error I'm getting:
>AOFO: Initialization failure on: "Shadow?Copy?Components". Advanced Open
>File Option used: Microsoft Volume Shadow Copy Service (VSS).
>Snapshot provider error (0xE0008527): VERITAS Storage Foundation for Windows
>(VSFW) unexpectedly failed. Check that the VSFW service is running, and
>check the status of existing disk groups and volumes.
>
>We tried many things, to include running NTBackup on just the System State
>files. Got this error:
>Backup Status
>Operation: Backup
>Active backup destination: File
>Media name: "Exchange Backup.bkf created 10/16/2006 at 3:30 PM"
>
>Volume shadow copy creation: Attempt 1.
>
>Error returned while creating the volume shadow copy:0x8004230f.
>
>Error returned while creating the volume shadow copy:8004230f
>Aborting Backup.
>
>----------------------
>
>The operation did not successfully complete.
>
>----------------------
>
>The tech concludes that the problem lies with Microsoft's Shadow Copy
>service. I did a search on Microsoft for error code 0x8004230f and found
>article # 891957. Downloaded and installed the file. When checking the job
>log this morning, I found that it failed with the same error.
>
>Saw some steps in an other post on this NG that, I think, helped:
>"Step 2. Reregister related Dll files
>============================
>1. Open a command prompt.
>2. Key in the following command to stop VSS service:
>
>net stop vss
>
>3. Then register the following dlls and services by running the following
>commands:
>
>regsvr32 ole32.dll
>regsvr32 vss_ps.dll
>Vssvc /Register
>regsvr32 /i swprv.dll
>regsvr32 /i eventcls.dll
>regsvr32 es.dll
>regsvr32 stdprov.dll
>regsvr32 vssui.dll
>regsvr32 msxml.dll
>regsvr32 msxml3.dll
>regsvr32 msxml4.dll"
>
>I tested it by doing a backup using NTBackup of just the System State -
>successful. I then tried a backup using BackUp Exec of just the Shadow
>Copy - successful. I'll see if tonight's backup is successful.
>
>Has anyone else run into this? Any lessons-Learned that might help me now
>or in the future?

Just looked at the back up log and I FINALLY have a good backup. Looks like
registering all those dll's did the trick.

Mike

"Jim Behning" <jimbehning@doesthisblockpork.mindspring.com> wrote in message
news:t5saj2hc9v5r1qjr7t0nh5fir9bf4vnmmp@4ax.com...
>I have this problem at an account. I will follow your suggestions to
> see how things go. Well maybe not exactly but I need to study the BE
> logs.
>
> On Tue, 17 Oct 2006 13:50:33 -0500, "Mike Webb"
> <Mike_Webb@whoopingcrane.org> wrote:
>
>>Running SBS 2003 Premium, Exchange, ISA 2004, WSUS, 2 NICs and a router,
>>nightly backups with Backup Exec 10d (10.1).
>>=================================
>>Got off an hour-long support call from Veritas/Symantec yesterday
>>afternoon
>>concerning an error I'm getting:
>>AOFO: Initialization failure on: "Shadow?Copy?Components". Advanced Open
>>File Option used: Microsoft Volume Shadow Copy Service (VSS).
>>Snapshot provider error (0xE0008527): VERITAS Storage Foundation for
>>Windows
>>(VSFW) unexpectedly failed. Check that the VSFW service is running, and
>>check the status of existing disk groups and volumes.
>>
>>We tried many things, to include running NTBackup on just the System State
>>files. Got this error:
>>Backup Status
>>Operation: Backup
>>Active backup destination: File
>>Media name: "Exchange Backup.bkf created 10/16/2006 at 3:30 PM"
>>
>>Volume shadow copy creation: Attempt 1.
>>
>>Error returned while creating the volume shadow copy:0x8004230f.
>>
>>Error returned while creating the volume shadow copy:8004230f
>>Aborting Backup.
>>
>>----------------------
>>
>>The operation did not successfully complete.
>>
>>----------------------
>>
>>The tech concludes that the problem lies with Microsoft's Shadow Copy
>>service. I did a search on Microsoft for error code 0x8004230f and found
>>article # 891957. Downloaded and installed the file. When checking the
>>job
>>log this morning, I found that it failed with the same error.
>>
>>Saw some steps in an other post on this NG that, I think, helped:
>>"Step 2. Reregister related Dll files
>>============================
>>1. Open a command prompt.
>>2. Key in the following command to stop VSS service:
>>
>>net stop vss
>>
>>3. Then register the following dlls and services by running the following
>>commands:
>>
>>regsvr32 ole32.dll
>>regsvr32 vss_ps.dll
>>Vssvc /Register
>>regsvr32 /i swprv.dll
>>regsvr32 /i eventcls.dll
>>regsvr32 es.dll
>>regsvr32 stdprov.dll
>>regsvr32 vssui.dll
>>regsvr32 msxml.dll
>>regsvr32 msxml3.dll
>>regsvr32 msxml4.dll"
>>
>>I tested it by doing a backup using NTBackup of just the System State -
>>successful. I then tried a backup using BackUp Exec of just the Shadow
>>Copy - successful. I'll see if tonight's backup is successful.
>>
>>Has anyone else run into this? Any lessons-Learned that might help me now
>>or in the future?