Adding Licenses does not work: Activation.exe closes with error

I cannot manage to add new licenses to a Small Business Server 2003.
Last year it worked fine we added 4 times 5 licenses.
But now the activation.exe quits with errors:
The first message is:
The instruction at "0x000bb918" referenced memory at "0x00bb918" the memory
could not be "written".
The appliacation log shows:
Faulting application Activation.exe, version 0.0.0.0, faulting module
ntdll.dll, version 5.2.3790.1830, fault address 0x00053430.
I could only find some hints concerning MS Money, but this programm is not
installed on this server.
Does anyone know how to overcome this problem ?

HI,

Welcome to SBS newsgroup.

Issue description:
================

I understand that you encountered problem when add new license to SBS
server.

Analyzing and suggestion:
=================

Generally speaking, the issue should be caused by the license component
have been corrupt on SBS server, you can refer to my suggestion below:

1. Click Start, click Run, type "mmc" and click OK.
2. Click Add/Remove Snap-in on the Console menu.
3. Click Add in the Add/Remove Snap-in dialog box.
4. In the Add Standalone Snap-in dialog box, click the Small Business
Server Licensing snap-in, click Add, click Close, and then click OK.
5. Right-click "Small Business Server Licensing" in the left pane, point to
All Tasks and click Add Licenses.
6. Follow the instructions to add the licenses.

If you still get the same error, click Start, click Run, type "C:\Program
Files\Windows for Small Business Server\Licensing\Activation.exe" and click
OK. Follow the instructions to add the licenses, does the problem still
persists?

1. Click Start, point to Control Panel and click Add or Remove Programs.
2. Select "Windows Small Business Server 2003" and click Change/Remove.
3. In the "Component Selection" page, change Action to Reinstall for Server
Tools. Follow the instructions to finish.
4. If you do not see "Windows Small Business Server 2003" in Add or Remove
Programs, run Microsoft Windows Small Business Server Setup from SBS
installation CD #1.

I appreciate your understanding on this issue, please feel free to let me
know the results. I am glad to be of assistance.



Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Adding Licenses does not work: Activation.exe closes with
error
| thread-index: AcYWvb8vfptN8zjqRf6dmo6deiMlAA==
| X-WBNR-Posting-Host: 193.138.10.41
| From: =?Utf-8?B?VXdlIEtO?= <Uwe@germanlake.com>
| Subject: Adding Licenses does not work: Activation.exe closes with error
| Date: Wed, 11 Jan 2006 06:46:03 -0800
| Lines: 13
| Message-ID: <05AA8749-D3B1-4CA8-BE5F-74F23741F49B@microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:235782
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| I cannot manage to add new licenses to a Small Business Server 2003.
| Last year it worked fine we added 4 times 5 licenses.
| But now the activation.exe quits with errors:
| The first message is:
| The instruction at "0x000bb918" referenced memory at "0x00bb918" the
memory
| could not be "written".
| The appliacation log shows:
| Faulting application Activation.exe, version 0.0.0.0, faulting module
| ntdll.dll, version 5.2.3790.1830, fault address 0x00053430.
| I could only find some hints concerning MS Money, but this programm is
not
| installed on this server.
| Does anyone know how to overcome this problem ?
|
|

thank you very much for our answer.
The first item I had allready tried, it did not work.
I just reinstalled the components as described but this didn't overcome the
problem. There ist still the same error in the activation.exe
Do you have any idea ?
best regards
Uwe Sczech

""Charles Yang [MSFT]"" schrieb:

> HI,
>
> Welcome to SBS newsgroup.
>
> Issue description:
> ================
>
> I understand that you encountered problem when add new license to SBS
> server.
>
> Analyzing and suggestion:
> =================
>
> Generally speaking, the issue should be caused by the license component
> have been corrupt on SBS server, you can refer to my suggestion below:
>
> 1. Click Start, click Run, type "mmc" and click OK.
> 2. Click Add/Remove Snap-in on the Console menu.
> 3. Click Add in the Add/Remove Snap-in dialog box.
> 4. In the Add Standalone Snap-in dialog box, click the Small Business
> Server Licensing snap-in, click Add, click Close, and then click OK.
> 5. Right-click "Small Business Server Licensing" in the left pane, point to
> All Tasks and click Add Licenses.
> 6. Follow the instructions to add the licenses.
>
> If you still get the same error, click Start, click Run, type "C:\Program
> Files\Windows for Small Business Server\Licensing\Activation.exe" and click
> OK. Follow the instructions to add the licenses, does the problem still
> persists?
>
> 1. Click Start, point to Control Panel and click Add or Remove Programs.
> 2. Select "Windows Small Business Server 2003" and click Change/Remove.
> 3. In the "Component Selection" page, change Action to Reinstall for Server
> Tools. Follow the instructions to finish.
> 4. If you do not see "Windows Small Business Server 2003" in Add or Remove
> Programs, run Microsoft Windows Small Business Server Setup from SBS
> installation CD #1.
>
> I appreciate your understanding on this issue, please feel free to let me
> know the results. I am glad to be of assistance.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities...s/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> | Thread-Topic: Adding Licenses does not work: Activation.exe closes with
> error
> | thread-index: AcYWvb8vfptN8zjqRf6dmo6deiMlAA==
> | X-WBNR-Posting-Host: 193.138.10.41
> | From: =?Utf-8?B?VXdlIEtO?= <Uwe@germanlake.com>
> | Subject: Adding Licenses does not work: Activation.exe closes with error
> | Date: Wed, 11 Jan 2006 06:46:03 -0800
> | Lines: 13
> | Message-ID: <05AA8749-D3B1-4CA8-BE5F-74F23741F49B@microsoft.com>
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | Newsgroups: microsoft.public.windows.server.sbs
> | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:235782
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | I cannot manage to add new licenses to a Small Business Server 2003.
> | Last year it worked fine we added 4 times 5 licenses.
> | But now the activation.exe quits with errors:
> | The first message is:
> | The instruction at "0x000bb918" referenced memory at "0x00bb918" the
> memory
> | could not be "written".
> | The appliacation log shows:
> | Faulting application Activation.exe, version 0.0.0.0, faulting module
> | ntdll.dll, version 5.2.3790.1830, fault address 0x00053430.
> | I could only find some hints concerning MS Money, but this programm is
> not
> | installed on this server.
> | Does anyone know how to overcome this problem ?
> |
> |
>
>

HI,

Thanks for updates.

From your description, it seems the license issue still not work for you.
We suggest you make a clean boot to isolate if the issue is caused by the
third party software, you can make a clean boot as following steps:

A. Click Start, click Run, type "msconfig" (without the quotation marks)
and click OK.
B. Select "Selective Startup" and remove the checks from each item below
the Selective Startup option.
C. On the "Services" tab, click Enable All.
D. Check "Hide all Microsoft Services", click Disable All and clear "Hide
all Microsoft Services".
E. Click the OK button and then Click Yes to restart your computer.
F. Try again.

After make the clean boot if the issue still exists, please replace the
file ntdll.dll with the one on SBS CD to see if the issue can be resolved,
as I know ntdll.dll should be important file on SBS server, it might be
some third party software that crash or impact this dll file.

Thanks for your understand here.



Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Adding Licenses does not work: Activation.exe closes with
error
| thread-index: AcYXa6t/RcwFzLAITYa+ks1cIBN8zg==
| X-WBNR-Posting-Host: 193.138.10.41
| From: =?Utf-8?B?VXdlIEtO?= <Uwe@germanlake.com>
| References: <05AA8749-D3B1-4CA8-BE5F-74F23741F49B@microsoft.com>
<KRyTul0FGHA.224@TK2MSFTNGXA02.phx.gbl>
| Subject: RE: Adding Licenses does not work: Activation.exe closes with
error
| Date: Thu, 12 Jan 2006 03:31:03 -0800
| Lines: 137
| Message-ID: <D9102D4E-C40F-4F10-AB02-318A30682C15@microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:236061
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| thank you very much for our answer.
| The first item I had allready tried, it did not work.
| I just reinstalled the components as described but this didn't overcome
the
| problem. There ist still the same error in the activation.exe
| Do you have any idea ?
| best regards
| Uwe Sczech
|
| ""Charles Yang [MSFT]"" schrieb:
|
| > HI,
| >
| > Welcome to SBS newsgroup.
| >
| > Issue description:
| > ================
| >
| > I understand that you encountered problem when add new license to SBS
| > server.
| >
| > Analyzing and suggestion:
| > =================
| >
| > Generally speaking, the issue should be caused by the license component
| > have been corrupt on SBS server, you can refer to my suggestion below:
| >
| > 1. Click Start, click Run, type "mmc" and click OK.
| > 2. Click Add/Remove Snap-in on the Console menu.
| > 3. Click Add in the Add/Remove Snap-in dialog box.
| > 4. In the Add Standalone Snap-in dialog box, click the Small Business
| > Server Licensing snap-in, click Add, click Close, and then click OK.
| > 5. Right-click "Small Business Server Licensing" in the left pane,
point to
| > All Tasks and click Add Licenses.
| > 6. Follow the instructions to add the licenses.
| >
| > If you still get the same error, click Start, click Run, type
"C:\Program
| > Files\Windows for Small Business Server\Licensing\Activation.exe" and
click
| > OK. Follow the instructions to add the licenses, does the problem still
| > persists?
| >
| > 1. Click Start, point to Control Panel and click Add or Remove Programs.
| > 2. Select "Windows Small Business Server 2003" and click Change/Remove.
| > 3. In the "Component Selection" page, change Action to Reinstall for
Server
| > Tools. Follow the instructions to finish.
| > 4. If you do not see "Windows Small Business Server 2003" in Add or
Remove
| > Programs, run Microsoft Windows Small Business Server Setup from SBS
| > installation CD #1.
| >
| > I appreciate your understanding on this issue, please feel free to let
me
| > know the results. I am glad to be of assistance.
| >
| >
| >
| > Best regards,
| >
| > Charles Yang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities...s/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Adding Licenses does not work: Activation.exe closes
with
| > error
| > | thread-index: AcYWvb8vfptN8zjqRf6dmo6deiMlAA==
| > | X-WBNR-Posting-Host: 193.138.10.41
| > | From: =?Utf-8?B?VXdlIEtO?= <Uwe@germanlake.com>
| > | Subject: Adding Licenses does not work: Activation.exe closes with
error
| > | Date: Wed, 11 Jan 2006 06:46:03 -0800
| > | Lines: 13
| > | Message-ID: <05AA8749-D3B1-4CA8-BE5F-74F23741F49B@microsoft.com>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:235782
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | I cannot manage to add new licenses to a Small Business Server 2003.
| > | Last year it worked fine we added 4 times 5 licenses.
| > | But now the activation.exe quits with errors:
| > | The first message is:
| > | The instruction at "0x000bb918" referenced memory at "0x00bb918" the
| > memory
| > | could not be "written".
| > | The appliacation log shows:
| > | Faulting application Activation.exe, version 0.0.0.0, faulting module
| > | ntdll.dll, version 5.2.3790.1830, fault address 0x00053430.
| > | I could only find some hints concerning MS Money, but this programm
is
| > not
| > | installed on this server.
| > | Does anyone know how to overcome this problem ?
| > |
| > |
| >
| >
|

Hi Charles,
it sounded like good advice, but it did not work. I disabled all none
microsoft services and replaced ntdll.dll by the original version
5.2.3790.1830 from the installation CD.
The problem is still the same.
I got the tip, that this might be caused by a bad configured trendmicro
virus scanner.
I tried to download the description from www.sbsfaq.com but the server has a
very poor connection, so that the download did not work up to now.
Have you any idea how to solve this problem, otherwise next week we might
have several colleques without access to this server.
best regards
Uwe Sczech

""Charles Yang [MSFT]"" schrieb:

> HI,
>
> Thanks for updates.
>
> From your description, it seems the license issue still not work for you.
> We suggest you make a clean boot to isolate if the issue is caused by the
> third party software, you can make a clean boot as following steps:
>
> A. Click Start, click Run, type "msconfig" (without the quotation marks)
> and click OK.
> B. Select "Selective Startup" and remove the checks from each item below
> the Selective Startup option.
> C. On the "Services" tab, click Enable All.
> D. Check "Hide all Microsoft Services", click Disable All and clear "Hide
> all Microsoft Services".
> E. Click the OK button and then Click Yes to restart your computer.
> F. Try again.
>
> After make the clean boot if the issue still exists, please replace the
> file ntdll.dll with the one on SBS CD to see if the issue can be resolved,
> as I know ntdll.dll should be important file on SBS server, it might be
> some third party software that crash or impact this dll file.
>
> Thanks for your understand here.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities...s/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> | Thread-Topic: Adding Licenses does not work: Activation.exe closes with
> error
> | thread-index: AcYXa6t/RcwFzLAITYa+ks1cIBN8zg==
> | X-WBNR-Posting-Host: 193.138.10.41
> | From: =?Utf-8?B?VXdlIEtO?= <Uwe@germanlake.com>
> | References: <05AA8749-D3B1-4CA8-BE5F-74F23741F49B@microsoft.com>
> <KRyTul0FGHA.224@TK2MSFTNGXA02.phx.gbl>
> | Subject: RE: Adding Licenses does not work: Activation.exe closes with
> error
> | Date: Thu, 12 Jan 2006 03:31:03 -0800
> | Lines: 137
> | Message-ID: <D9102D4E-C40F-4F10-AB02-318A30682C15@microsoft.com>
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | Newsgroups: microsoft.public.windows.server.sbs
> | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:236061
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | thank you very much for our answer.
> | The first item I had allready tried, it did not work.
> | I just reinstalled the components as described but this didn't overcome
> the
> | problem. There ist still the same error in the activation.exe
> | Do you have any idea ?
> | best regards
> | Uwe Sczech
> |
> | ""Charles Yang [MSFT]"" schrieb:
> |
> | > HI,
> | >
> | > Welcome to SBS newsgroup.
> | >
> | > Issue description:
> | > ================
> | >
> | > I understand that you encountered problem when add new license to SBS
> | > server.
> | >
> | > Analyzing and suggestion:
> | > =================
> | >
> | > Generally speaking, the issue should be caused by the license component
> | > have been corrupt on SBS server, you can refer to my suggestion below:
> | >
> | > 1. Click Start, click Run, type "mmc" and click OK.
> | > 2. Click Add/Remove Snap-in on the Console menu.
> | > 3. Click Add in the Add/Remove Snap-in dialog box.
> | > 4. In the Add Standalone Snap-in dialog box, click the Small Business
> | > Server Licensing snap-in, click Add, click Close, and then click OK.
> | > 5. Right-click "Small Business Server Licensing" in the left pane,
> point to
> | > All Tasks and click Add Licenses.
> | > 6. Follow the instructions to add the licenses.
> | >
> | > If you still get the same error, click Start, click Run, type
> "C:\Program
> | > Files\Windows for Small Business Server\Licensing\Activation.exe" and
> click
> | > OK. Follow the instructions to add the licenses, does the problem still
> | > persists?
> | >
> | > 1. Click Start, point to Control Panel and click Add or Remove Programs.
> | > 2. Select "Windows Small Business Server 2003" and click Change/Remove.
> | > 3. In the "Component Selection" page, change Action to Reinstall for
> Server
> | > Tools. Follow the instructions to finish.
> | > 4. If you do not see "Windows Small Business Server 2003" in Add or
> Remove
> | > Programs, run Microsoft Windows Small Business Server Setup from SBS
> | > installation CD #1.
> | >
> | > I appreciate your understanding on this issue, please feel free to let
> me
> | > know the results. I am glad to be of assistance.
> | >
> | >
> | >
> | > Best regards,
> | >
> | > Charles Yang (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > ======================================================
> | > This newsgroup only focuses on SBS technical issues. If you have issues
> | > regarding other Microsoft products, you'd better post in the
> corresponding
> | > newsgroups so that they can be resolved in an efficient and timely
> manner.
> | > You can locate the newsgroup here:
> | > http://www.microsoft.com/communities...s/default.aspx
> | >
> | > When opening a new thread via the web interface, we recommend you check
> the
> | > "Notify me of replies" box to receive e-mail notifications when there
> are
> | > any updates in your thread. When responding to posts via your
> newsreader,
> | > please "Reply to Group" so that others may learn and benefit from your
> | > issue.
> | >
> | > Microsoft engineers can only focus on one issue per thread. Although we
> | > provide other information for your reference, we recommend you post
> | > different incidents in different threads to keep the thread clean. In
> doing
> | > so, it will ensure your issues are resolved in a timely manner.
> | >
> | > For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> | > check http://support.microsoft.com for regional support phone numbers.
> | >
> | > Any input or comments in this thread are highly appreciated.
> | > ======================================================
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | >
> | > =====================================================
> | > When responding to posts, please "Reply to Group" via your newsreader
> so
> | > that others may learn and benefit from your issue.
> | > =====================================================
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | > --------------------
> | > | Thread-Topic: Adding Licenses does not work: Activation.exe closes
> with
> | > error
> | > | thread-index: AcYWvb8vfptN8zjqRf6dmo6deiMlAA==
> | > | X-WBNR-Posting-Host: 193.138.10.41
> | > | From: =?Utf-8?B?VXdlIEtO?= <Uwe@germanlake.com>
> | > | Subject: Adding Licenses does not work: Activation.exe closes with
> error
> | > | Date: Wed, 11 Jan 2006 06:46:03 -0800
> | > | Lines: 13
> | > | Message-ID: <05AA8749-D3B1-4CA8-BE5F-74F23741F49B@microsoft.com>
> | > | MIME-Version: 1.0
> | > | Content-Type: text/plain;
> | > | charset="Utf-8"
> | > | Content-Transfer-Encoding: 7bit
> | > | X-Newsreader: Microsoft CDO for Windows 2000
> | > | Content-Class: urn:content-classes:message
> | > | Importance: normal
> | > | Priority: normal
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | > | Newsgroups: microsoft.public.windows.server.sbs
> | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
> | > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:235782
> | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> | > |
> | > | I cannot manage to add new licenses to a Small Business Server 2003.
> | > | Last year it worked fine we added 4 times 5 licenses.
> | > | But now the activation.exe quits with errors:
> | > | The first message is:
> | > | The instruction at "0x000bb918" referenced memory at "0x00bb918" the
> | > memory
> | > | could not be "written".
> | > | The appliacation log shows:
> | > | Faulting application Activation.exe, version 0.0.0.0, faulting module
> | > | ntdll.dll, version 5.2.3790.1830, fault address 0x00053430.
> | > | I could only find some hints concerning MS Money, but this programm
> is
> | > not
> | > | installed on this server.
> | > | Does anyone know how to overcome this problem ?
> | > |
> | > |
> | >
> | >
> |
>
>

Hello Uwe,

Thank you for posting back!

I am sorry for the delayed response due to the weekend. Please understand
that the newsgroups are staffed weekdays by Microsoft Support professionals
to answer your systems and applications questions. Your understanding is
greatly appreciated!

Uwe, I am Charles' colleague Brandy. Currently, Charles is taking leaves
now and I will continue work with you on this issue.

I have reviewed the whole thread, and I need your help to gather following
information for research. Please see:

1. How did you add Licenses on the SBS 2K3 Server? Please fully describe
your steps.

2. At which step you encountered the error message? I strongly suggest that
you capture a screen shot for it and send it to the Newsgroup, so we can
better understand your scenario.

3. On the server, run "eventvwr" (without quotation marks), check whether
there are any errors. If yes, double click it, click the Copy button and
paste the full content to the Newsgroup.

[Note]: Do not edit or delete any results.

4. What is your SBS Server Edition, Standard or Premium?

Please take your time to perform the steps and I am looking forward to
hearing from you!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
>Thread-Topic: Adding Licenses does not work: Activation.exe closes with
erro
>thread-index: AcYYOkimxQt7kW9TTi6JkIbn1xHoZA==
>X-WBNR-Posting-Host: 193.138.10.41
>From: =?Utf-8?B?VXdlIEtO?= <Uwe@germanlake.com>
>References: <05AA8749-D3B1-4CA8-BE5F-74F23741F49B@microsoft.com>
<KRyTul0FGHA.224@TK2MSFTNGXA02.phx.gbl>
<D9102D4E-C40F-4F10-AB02-318A30682C15@microsoft.com>
<jz2XMB$FGHA.3764@TK2MSFTNGXA02.phx.gbl>
>Subject: RE: Adding Licenses does not work: Activation.exe closes with erro
>Date: Fri, 13 Jan 2006 04:10:03 -0800
>Lines: 272
>Message-ID: <8C3346EC-D1D1-4E6D-BE0C-9F5BFC66E382@microsoft.com>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:236380
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hi Charles,
>it sounded like good advice, but it did not work. I disabled all none
>microsoft services and replaced ntdll.dll by the original version
>5.2.3790.1830 from the installation CD.
>The problem is still the same.
>I got the tip, that this might be caused by a bad configured trendmicro
>virus scanner.
>I tried to download the description from www.sbsfaq.com but the server has
a
>very poor connection, so that the download did not work up to now.
>Have you any idea how to solve this problem, otherwise next week we might
>have several colleques without access to this server.
>best regards
>Uwe Sczech
>

Hello Brandy,

1. as far as I remember I used start - administrative tools - licensing -
add license
2. We tried various ways
- same like above
- "C:\Program Files\Windows for Small Business
Server\Licensing\Activation.exe" etc.
the error was allways the same!
3. errors are only reported to the application log in the following sequence:
Date: 16.01.2006 Source: Application Error
Time:15:05:51 Category: (100)
Type:Error EventID: 1000
faulting application activation.exe, version 0.0.0.0, faulting module
unknown, version 0.0.0.0, fault address 0x000bb5a0.

Date: 16.01.2006 Source: Application Error
Time:15:05:55 Category: (100)
Type:Error EventID: 1000

Faulting application activation.exe, version 0.0.0.0, faulting module
ntdll.dll, version 5.2.3790.1830, fault address 0x00053033.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Date: 16.01.2006 Source: Application Error
Time:15:05:59 Category: (100)
Type:Error EventID: 1000

Faulting application activation.exe, version 0.0.0.0, faulting module
ntdll.dll, version 5.2.3790.1830, fault address 0x00053430.



For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
""Brandy Nee [MSFT]"" schrieb:

Best Regards
Uwe Sczech

> Hello Uwe,
>
> Thank you for posting back!
>
> I am sorry for the delayed response due to the weekend. Please understand
> that the newsgroups are staffed weekdays by Microsoft Support professionals
> to answer your systems and applications questions. Your understanding is
> greatly appreciated!
>
> Uwe, I am Charles' colleague Brandy. Currently, Charles is taking leaves
> now and I will continue work with you on this issue.
>
> I have reviewed the whole thread, and I need your help to gather following
> information for research. Please see:
>
> 1. How did you add Licenses on the SBS 2K3 Server? Please fully describe
> your steps.
>
> 2. At which step you encountered the error message? I strongly suggest that
> you capture a screen shot for it and send it to the Newsgroup, so we can
> better understand your scenario.
>
> 3. On the server, run "eventvwr" (without quotation marks), check whether
> there are any errors. If yes, double click it, click the Copy button and
> paste the full content to the Newsgroup.
>
> [Note]: Do not edit or delete any results.
>
> 4. What is your SBS Server Edition, Standard or Premium?
>
> Please take your time to perform the steps and I am looking forward to
> hearing from you!
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities...s/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
> --------------------
> >Thread-Topic: Adding Licenses does not work: Activation.exe closes with
> erro
> >thread-index: AcYYOkimxQt7kW9TTi6JkIbn1xHoZA==
> >X-WBNR-Posting-Host: 193.138.10.41
> >From: =?Utf-8?B?VXdlIEtO?= <Uwe@germanlake.com>
> >References: <05AA8749-D3B1-4CA8-BE5F-74F23741F49B@microsoft.com>
> <KRyTul0FGHA.224@TK2MSFTNGXA02.phx.gbl>
> <D9102D4E-C40F-4F10-AB02-318A30682C15@microsoft.com>
> <jz2XMB$FGHA.3764@TK2MSFTNGXA02.phx.gbl>
> >Subject: RE: Adding Licenses does not work: Activation.exe closes with erro
> >Date: Fri, 13 Jan 2006 04:10:03 -0800
> >Lines: 272
> >Message-ID: <8C3346EC-D1D1-4E6D-BE0C-9F5BFC66E382@microsoft.com>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:236380
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >Hi Charles,
> >it sounded like good advice, but it did not work. I disabled all none
> >microsoft services and replaced ntdll.dll by the original version
> >5.2.3790.1830 from the installation CD.
> >The problem is still the same.
> >I got the tip, that this might be caused by a bad configured trendmicro
> >virus scanner.
> >I tried to download the description from www.sbsfaq.com but the server has
> a
> >very poor connection, so that the download did not work up to now.
> >Have you any idea how to solve this problem, otherwise next week we might
> >have several colleques without access to this server.
> >best regards
> >Uwe Sczech
> >
>
>

Hello Brandy,
I forgott to mention: installed Version is SBS 2003 Premium Edition with SP1
best regards
Uwe Sczech

""Brandy Nee [MSFT]"" schrieb:

> Hello Uwe,
>
> Thank you for posting back!
>
> I am sorry for the delayed response due to the weekend. Please understand
> that the newsgroups are staffed weekdays by Microsoft Support professionals
> to answer your systems and applications questions. Your understanding is
> greatly appreciated!
>
> Uwe, I am Charles' colleague Brandy. Currently, Charles is taking leaves
> now and I will continue work with you on this issue.
>
> I have reviewed the whole thread, and I need your help to gather following
> information for research. Please see:
>
> 1. How did you add Licenses on the SBS 2K3 Server? Please fully describe
> your steps.
>
> 2. At which step you encountered the error message? I strongly suggest that
> you capture a screen shot for it and send it to the Newsgroup, so we can
> better understand your scenario.
>
> 3. On the server, run "eventvwr" (without quotation marks), check whether
> there are any errors. If yes, double click it, click the Copy button and
> paste the full content to the Newsgroup.
>
> [Note]: Do not edit or delete any results.
>
> 4. What is your SBS Server Edition, Standard or Premium?
>
> Please take your time to perform the steps and I am looking forward to
> hearing from you!
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities...s/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
> --------------------
> >Thread-Topic: Adding Licenses does not work: Activation.exe closes with
> erro
> >thread-index: AcYYOkimxQt7kW9TTi6JkIbn1xHoZA==
> >X-WBNR-Posting-Host: 193.138.10.41
> >From: =?Utf-8?B?VXdlIEtO?= <Uwe@germanlake.com>
> >References: <05AA8749-D3B1-4CA8-BE5F-74F23741F49B@microsoft.com>
> <KRyTul0FGHA.224@TK2MSFTNGXA02.phx.gbl>
> <D9102D4E-C40F-4F10-AB02-318A30682C15@microsoft.com>
> <jz2XMB$FGHA.3764@TK2MSFTNGXA02.phx.gbl>
> >Subject: RE: Adding Licenses does not work: Activation.exe closes with erro
> >Date: Fri, 13 Jan 2006 04:10:03 -0800
> >Lines: 272
> >Message-ID: <8C3346EC-D1D1-4E6D-BE0C-9F5BFC66E382@microsoft.com>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:236380
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >Hi Charles,
> >it sounded like good advice, but it did not work. I disabled all none
> >microsoft services and replaced ntdll.dll by the original version
> >5.2.3790.1830 from the installation CD.
> >The problem is still the same.
> >I got the tip, that this might be caused by a bad configured trendmicro
> >virus scanner.
> >I tried to download the description from www.sbsfaq.com but the server has
> a
> >very poor connection, so that the download did not work up to now.
> >Have you any idea how to solve this problem, otherwise next week we might
> >have several colleques without access to this server.
> >best regards
> >Uwe Sczech
> >
>
>

Hello Uwe,

Thank you for posting back!

From the Event ID 1000 description, it appears that the License component
is not in the good status. I suggest the following steps to reinstall the
SBS License component:

1) Rename the existing folder C:\Program Files\Windows for Small Business
Server\Licensing.

2) Create a new folder C:\Program Files\Windows for Small Business
Server\Licensing.

3) Copy the following files from C:\Program Files\Microsoft
Integration\Windows Small Business Server 2003 to the new C:\Program
Files\Windows for Small Business Server\Licensing:
Activation.exe
actwizdll.dll
bkupwiz.exe
bkupwizdll.dll
caleula.txt
licdlgctrl.dll
licenseagreement.htm
restwiz.exe
sbslicsnap.dll
sbsprivacy.htm
transfer.exe

4) Register the following DLLs using Regsvr32:

" Program Files\Windows for Small Business
Server\Administration\wizchain.dll
" Program Files\Windows for Small Business Server\Licensing\actwizdll.dll,
" Program Files\Windows for Small Business Server\Licensing\licdlgctrl.dll
" Program Files\Windows for Small Business Server\Licensing\sbslicsnap.dll
" Program Files\Windows for Small Business Server\Monitoring\mssbsmsgs.dll

5) Test the issue again.

=================

If the issue persists, please help me gather following information for
further research:

a. When you going to Start -> Administrative Tools -> Licensing -> Add
license, do you encountered any error message? If yes, please capture a
screen shot and send it to me.
b. On the server, run "eventvwr" (without quotation marks), check whether
there are any errors. If yes, double click it, click the Copy button and
paste the full content to the Newsgroup.

Please take your time to perform the steps. I am looking forward to hearing
from you!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
>Thread-Topic: Adding Licenses does not work: Activation.exe closes with
erro
>thread-index: AcYavBEWtoPdAnHVTTKHPw6LAjomPg==
>X-WBNR-Posting-Host: 217.91.117.146
>From: =?Utf-8?B?VXdlIEtO?= <Uwe@germanlake.com>
>References: <05AA8749-D3B1-4CA8-BE5F-74F23741F49B@microsoft.com>
<KRyTul0FGHA.224@TK2MSFTNGXA02.phx.gbl>
<D9102D4E-C40F-4F10-AB02-318A30682C15@microsoft.com>
<jz2XMB$FGHA.3764@TK2MSFTNGXA02.phx.gbl>
<8C3346EC-D1D1-4E6D-BE0C-9F5BFC66E382@microsoft.com>
<PGH5SOoGGHA.1236@TK2MSFTNGXA02.phx.gbl>
>Subject: RE: Adding Licenses does not work: Activation.exe closes with erro
>Date: Mon, 16 Jan 2006 08:44:06 -0800
>Lines: 120
>Message-ID: <ADCFDF21-F31E-4D57-A275-9CDCBA51F670@microsoft.com>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:237041
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hello Brandy,
>I forgott to mention: installed Version is SBS 2003 Premium Edition with
SP1
>best regards
>Uwe Sczech
>

Hello Brandy,
sorry for the late reply, but there was allways an error message when I
tried to access the forum ...
I tried to perform the steps you described but when I tried to register the
mssbsmsgs.dll there pops up an error:
"C:\ ....\mssbsmsgs.dll was loaded but but the DLLRegisterServr entry Pont
was not found.
This File cannot be registered"
I replaced the file with a version from the installation CD but the error
persists.
The version and date of the file didn`t change ...
Any more ideas ?
This seems realy tricky to me ...
best regards
Uwe
""Brandy Nee [MSFT]"" schrieb:

> Hello Uwe,
>
> Thank you for posting back!
>
> From the Event ID 1000 description, it appears that the License component
> is not in the good status. I suggest the following steps to reinstall the
> SBS License component:
>
> 1) Rename the existing folder C:\Program Files\Windows for Small Business
> Server\Licensing.
>
> 2) Create a new folder C:\Program Files\Windows for Small Business
> Server\Licensing.
>
> 3) Copy the following files from C:\Program Files\Microsoft
> Integration\Windows Small Business Server 2003 to the new C:\Program
> Files\Windows for Small Business Server\Licensing:
> Activation.exe
> actwizdll.dll
> bkupwiz.exe
> bkupwizdll.dll
> caleula.txt
> licdlgctrl.dll
> licenseagreement.htm
> restwiz.exe
> sbslicsnap.dll
> sbsprivacy.htm
> transfer.exe
>
> 4) Register the following DLLs using Regsvr32:
>
> " Program Files\Windows for Small Business
> Server\Administration\wizchain.dll
> " Program Files\Windows for Small Business Server\Licensing\actwizdll.dll,
> " Program Files\Windows for Small Business Server\Licensing\licdlgctrl.dll
> " Program Files\Windows for Small Business Server\Licensing\sbslicsnap.dll
> " Program Files\Windows for Small Business Server\Monitoring\mssbsmsgs.dll
>
> 5) Test the issue again.
>
> =================
>
> If the issue persists, please help me gather following information for
> further research:
>
> a. When you going to Start -> Administrative Tools -> Licensing -> Add
> license, do you encountered any error message? If yes, please capture a
> screen shot and send it to me.
> b. On the server, run "eventvwr" (without quotation marks), check whether
> there are any errors. If yes, double click it, click the Copy button and
> paste the full content to the Newsgroup.
>
> Please take your time to perform the steps. I am looking forward to hearing
> from you!
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities...s/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
> --------------------
> >Thread-Topic: Adding Licenses does not work: Activation.exe closes with
> erro
> >thread-index: AcYavBEWtoPdAnHVTTKHPw6LAjomPg==
> >X-WBNR-Posting-Host: 217.91.117.146
> >From: =?Utf-8?B?VXdlIEtO?= <Uwe@germanlake.com>
> >References: <05AA8749-D3B1-4CA8-BE5F-74F23741F49B@microsoft.com>
> <KRyTul0FGHA.224@TK2MSFTNGXA02.phx.gbl>
> <D9102D4E-C40F-4F10-AB02-318A30682C15@microsoft.com>
> <jz2XMB$FGHA.3764@TK2MSFTNGXA02.phx.gbl>
> <8C3346EC-D1D1-4E6D-BE0C-9F5BFC66E382@microsoft.com>
> <PGH5SOoGGHA.1236@TK2MSFTNGXA02.phx.gbl>
> >Subject: RE: Adding Licenses does not work: Activation.exe closes with erro
> >Date: Mon, 16 Jan 2006 08:44:06 -0800
> >Lines: 120
> >Message-ID: <ADCFDF21-F31E-4D57-A275-9CDCBA51F670@microsoft.com>
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:237041
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >Hello Brandy,
> >I forgott to mention: installed Version is SBS 2003 Premium Edition with
> SP1
> >best regards
> >Uwe Sczech
> >
>
>

Hello Uwe,

Thank you for posting back! I am the owner of this newsgroup and I will be Brandy's backup during her leave.

I reviewed the thread and I understand the issue is that you cannot add licenses and the Activation.exe program always quit execution. Based on my experience, this issue
could occur if the pidgen2.dll file is corrupted. I suggest you Replaced the pidgen2.dll in Windows\System32 with a copy from the SBS installation CD. Restart the server
and check if you can add licenses.

Please do not hesitate to let me know if you have any further concerns.

Sincerely,

Cliff Zhang
Microsoft Online Partner Support
MCSE 2000/2003


When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue.

=====================================================

Business-Critical Phone Support (BCPS) provides you with technical phone support at no charge during critical LAN outages or "business down" situations. This benefit is
available 24 hours a day, 7 days a week to all Microsoft technology partners in the United States and Canada.


This and other support options are available here:

BCPS: https://partner.microsoft.com/US/tec...rview/40010469

Others: https://partner.microsoft.com/US/tec...pportoverview/


If you are outside the United States, please visit our International Support page: http://support.microsoft.com/default...rnational.aspx.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

Hello Cliff,
I tried your suggestion, but the error ist still the same.
The file from installation CD seemed to be the same as the one installed on
the server.
any more ideas ?
best regards
Uwe Sczech

""Cliff Zhang [MSFT]"" wrote:

> Hello Uwe,
>
> Thank you for posting back! I am the owner of this newsgroup and I will be Brandy's backup during her leave.
>
> I reviewed the thread and I understand the issue is that you cannot add licenses and the Activation.exe program always quit execution. Based on my experience, this issue
> could occur if the pidgen2.dll file is corrupted. I suggest you Replaced the pidgen2.dll in Windows\System32 with a copy from the SBS installation CD. Restart the server
> and check if you can add licenses.
>
> Please do not hesitate to let me know if you have any further concerns.
>
> Sincerely,
>
> Cliff Zhang
> Microsoft Online Partner Support
> MCSE 2000/2003
>
>
> When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue.
>
> =====================================================
>
> Business-Critical Phone Support (BCPS) provides you with technical phone support at no charge during critical LAN outages or "business down" situations. This benefit is
> available 24 hours a day, 7 days a week to all Microsoft technology partners in the United States and Canada.
>
>
> This and other support options are available here:
>
> BCPS: https://partner.microsoft.com/US/tec...rview/40010469
>
> Others: https://partner.microsoft.com/US/tec...pportoverview/
>
>
> If you are outside the United States, please visit our International Support page: http://support.microsoft.com/default...rnational.aspx.
>
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
>
>

Hello Uwe,

Thank you for your update!

Now the issue is getting very complex and it is not suitable to be handled here. To save your time I suggest you call Microsoft CSS Phone Call Support so that you will be
served in a more timely and efficient manner. You can find our contact numders here:

http://support.microsoft.com/common/international.aspx

Please understand that we don't mean to bounce you backup and forth between supports but such an issue is not suitable to be handled here. Thank you for your
understanding and cooperation!

Sincerely,

Cliff Zhang
Microsoft Online Partner Support
MCSE 2000/2003


When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue.

=====================================================

Business-Critical Phone Support (BCPS) provides you with technical phone support at no charge during critical LAN outages or "business down" situations. This benefit is
available 24 hours a day, 7 days a week to all Microsoft technology partners in the United States and Canada.


This and other support options are available here:

BCPS: https://partner.microsoft.com/US/tec...rview/40010469

Others: https://partner.microsoft.com/US/tec...pportoverview/


If you are outside the United States, please visit our International Support page: http://support.microsoft.com/default...rnational.aspx.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

hi cliff:

i had a similar problem....
try this link and the solution posted by PB....
it worked for me!

http://www.winserverkb.com/Uwe/Forum...459d646f82duwe



""Cliff Zhang [MSFT]"" wrote:

> Hello Uwe,
>
> Thank you for your update!
>
> Now the issue is getting very complex and it is not suitable to be handled here. To save your time I suggest you call Microsoft CSS Phone Call Support so that you will be
> served in a more timely and efficient manner. You can find our contact numders here:
>
> http://support.microsoft.com/common/international.aspx
>
> Please understand that we don't mean to bounce you backup and forth between supports but such an issue is not suitable to be handled here. Thank you for your
> understanding and cooperation!
>
> Sincerely,
>
> Cliff Zhang
> Microsoft Online Partner Support
> MCSE 2000/2003
>
>
> When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue.
>
> =====================================================
>
> Business-Critical Phone Support (BCPS) provides you with technical phone support at no charge during critical LAN outages or "business down" situations. This benefit is
> available 24 hours a day, 7 days a week to all Microsoft technology partners in the United States and Canada.
>
>
> This and other support options are available here:
>
> BCPS: https://partner.microsoft.com/US/tec...rview/40010469
>
> Others: https://partner.microsoft.com/US/tec...pportoverview/
>
>
> If you are outside the United States, please visit our International Support page: http://support.microsoft.com/default...rnational.aspx.
>
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
>
>

Hello Gregg,

Thank you for posting to the SBS Newsgroup.

Thanks a lot for your great SBS experience, we do appreciate it. We also
believe that your experience sharing will benifit the customers who read
the newsgroups regularly and they also can learn from your interaction with
us.

If you have questions or concerns on the SBS server, please feel free to
post back to this Newsgroup. We are glad to be of assistance!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
>Thread-Topic: Adding Licenses does not work: Activation.exe closes with
erro
>thread-index: AcZn4PAnDkEObCTaQo+rvwASaMjrHw==
>X-WBNR-Posting-Host: 68.193.188.199
>From: =?Utf-8?B?Z3JlZ2RpbA==?= <gregdil@discussions.microsoft.com>
>References: <05AA8749-D3B1-4CA8-BE5F-74F23741F49B@microsoft.com>
<KRyTul0FGHA.224@TK2MSFTNGXA02.phx.gbl>
<D9102D4E-C40F-4F10-AB02-318A30682C15@microsoft.com>
<jz2XMB$FGHA.3764@TK2MSFTNGXA02.phx.gbl>
<8C3346EC-D1D1-4E6D-BE0C-9F5BFC66E382@microsoft.com>
<PGH5SOoGGHA.1236@TK2MSFTNGXA02.phx.gbl>
<ADCFDF21-F31E-4D57-A275-9CDCBA51F670@microsoft.com>
<nbfm0lzGGHA.224@TK2MSFTNGXA02.phx.gbl>
<B0A16E63-E156-4C78-B755-BFA83BE3F028@microsoft.com>
<$lNJ0nUJGHA.1240@TK2MSFTNGXA02.phx.gbl>
<A3048D4E-81E0-4CC1-BB32-EFB8A671E027@microsoft.com>
<KRq5j6tJGHA.3764@TK2MSFTNGXA02.phx.gbl>
>Subject: RE: Adding Licenses does not work: Activation.exe closes with erro
>Date: Mon, 24 Apr 2006 13:52:02 -0700
>Lines: 56
>Message-ID: <C566E2FB-614C-4947-9C8A-71EF505E719D@microsoft.com>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
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>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
>Newsgroups: microsoft.public.windows.server.sbs
>Path: TK2MSFTNGXA01.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:263043
>NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>hi cliff:
>
>i had a similar problem....
>try this link and the solution posted by PB....
>it worked for me!
>
http://www.winserverkb.com/Uwe/Forum...9054/Add-Licen
ces-Wizard-not-working#5f459d646f82duwe
>