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Reconnect mailbox error

Small Business Server


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  #1  
Old 15-11-2005
Paul
 
Posts: n/a
Reconnect mailbox error

Hello all,

I am relativly new to Exchange and SBS2003.

I have an orphaned mailbox which I would like to reconnect to an
exisiting user.
I right click on the orphaned mailbox, choose reconnect, and type in my
username.

However I get an error telling me I can't use that, or it doesn't
exist.
I even tried adding a new user and locating that, but still nothing.

Any help or advise would be most appreciated.

~ Paul

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  #2  
Old 16-11-2005
Member
 
Join Date: Jun 2007
Posts: 1
HI Paul,

Welcome to SBS newsgroup.

Issue description:
=============

I understand that you want to connect an old mailbox to a existing user.

Analyzing and suggestion:
=============

Before we go any further, could you paste the detailed error message to
newsgroup so that we can identify the problem more exactly? As we are not
sure the detailed problem you encountered, for your convenience, I will
give you the detailed steps about how to reconnect a mailbox to a user.

To Reconnect (or Recover) a Deleted Mailbox
-------------------------------------------

1. In Exchange System Manager, locate the mailbox store that contains the
disconnected mailbox.
2. Click the "Mailboxes" object under the mailbox store.
3. If the mailbox is not already marked as disconnected (the mailbox icon
appears with a red X), right-click the "Mailboxes" object, and then click
"Cleanup Agent".
4. Right-click the disconnected mailbox, click "Reconnect", and then select
the appropriate user from the dialog box that appears.
5. Click "OK".


Note Only one user may be connected to a mailbox because all globally
unique identifiers (GUIDs) are required to be unique across an entire
forest.

To Reconnect a Deleted Mailbox to a New User Object
---------------------------------------------------

1. In Active Directory Users and Computers, create a new user object. When
you create the new user object, click to clear the "Create an Exchange
Mailbox" check box. You will connect this user account to an already
existing mailbox.
2. Follow steps 1 through 4 in the preceding "To Reconnect (or Recover) a
Deleted Mailbox" section.

You can also refer to the KB article below for more detailed information:

274343 How to Recover a Deleted Mailbox in Exchange
http://support.microsoft.com/?id=274343

261142 Exchange Mailboxes Are Displayed with a Red X
http://support.microsoft.com/?id=261142

I appreciate your time to cooperate on this issue, please feel free to post
back your results. I am glad to be of further assistance.
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  #3  
Old 16-11-2005
Paul
 
Posts: n/a
Re: Reconnect mailbox error

Charles,

A huge thank you for your kind support.
Alas I thought the solution lied in your e-mail. I didn't realise I
couldn't reconnect to an existing mailbox.

I created a new user (temp) without a mailbox.
Did as above, right=clicked on reconnect and typed in the username
'temp' of my new created user. I get the following error box:

/O=ACOLYTE/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=KBOWHILL
This legacyExchangeDN value is already being used by 'CN=Keith
Bowhill,OU=SBSUsers,OU=Users,OU=mybusiness,DC=Acolyte,DC=local'.

Facility: Exchange System Manager
ID no: c1034ad7
Exchange System Manager

Bowhill is the user who's mailbox I wish to redirect.
Why? Well he is a offsite staff member who should recieve e-mails from
the company etc. We added him as a user, but entered his own domain
e-mail to the e-mail field in his profile. This didn't work, so I
created a 'contact' with a SMTP address. Then told his profile to
redirect mail to that address. However, it still leaves 35 old e-mails
in his mailstore.

Thank you again for your kind assistance, it really is appreciated.

~ Paul

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  #4  
Old 16-11-2005
Paul
 
Posts: n/a
Re: Reconnect mailbox error

Umm.... it hasn't actually solved the problem.
I have gone into Server Management, Selected user, properties, forward
e-mail to my account.
However it hasn't transferred the 35 sitting in his mailbox.

Is it possible to forward those sat in his mailbox to mine?

~ Paul

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  #5  
Old 16-11-2005
Paul
 
Posts: n/a
Re: Reconnect mailbox error

The user hasn't checked his e-mails so there won't be any deleted, read
etc. They should all be in the inbox.

I downloaded Exmerge to the server desktop, and ran it from there.
However got an error saying exchmem.dll was missing.
I redownloaded the program with the same result.

~ Paul

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  #6  
Old 17-11-2005
Paul
 
Posts: n/a
Re: Reconnect mailbox error

Ok I copied the .dll into the desktop/exchmerge folder (where I
extracted the programe) and it works fine.
However: I export the pst (which it reports the error below)
It doesn't report an error when I try to import it into a mailbox (via
step2), nor when I do it from a local outlook session.
But nothing appears.

Would it be anything to do with the ANSI / Unicode pst file? How do I
know which version I have, and covert it?

Kindest regards,
~ Paul

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  #7  
Old 17-11-2005
Paul
 
Posts: n/a
Re: Reconnect mailbox error

Hiya,

I do log on as administrator but through Remote Desktop.
I checked those settings and the adminstrator does have read/send
access.

~ Paul

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  #8  
Old 21-11-2005
Paul
 
Posts: n/a
Re: Reconnect mailbox error

Hello,

Hope you had a good weekend. So the trouble persists :-)
I copied the Excmerge files into the bin folder, checked those services
were active. Exchange event was on manual, and I started this service.
Ran the merge programe exported a pst file (but it reported errors
again).
I imported the file via merge but nothing.

How can I change the read/send access?

~ Paul

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