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| Tags: mailbox, reconnect |
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#1
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| Reconnect mailbox error
Hello all, I am relativly new to Exchange and SBS2003. I have an orphaned mailbox which I would like to reconnect to an exisiting user. I right click on the orphaned mailbox, choose reconnect, and type in my username. However I get an error telling me I can't use that, or it doesn't exist. I even tried adding a new user and locating that, but still nothing. Any help or advise would be most appreciated. ~ Paul |
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#2
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HI Paul, Welcome to SBS newsgroup. Issue description: ============= I understand that you want to connect an old mailbox to a existing user. Analyzing and suggestion: ============= Before we go any further, could you paste the detailed error message to newsgroup so that we can identify the problem more exactly? As we are not sure the detailed problem you encountered, for your convenience, I will give you the detailed steps about how to reconnect a mailbox to a user. To Reconnect (or Recover) a Deleted Mailbox ------------------------------------------- 1. In Exchange System Manager, locate the mailbox store that contains the disconnected mailbox. 2. Click the "Mailboxes" object under the mailbox store. 3. If the mailbox is not already marked as disconnected (the mailbox icon appears with a red X), right-click the "Mailboxes" object, and then click "Cleanup Agent". 4. Right-click the disconnected mailbox, click "Reconnect", and then select the appropriate user from the dialog box that appears. 5. Click "OK". Note Only one user may be connected to a mailbox because all globally unique identifiers (GUIDs) are required to be unique across an entire forest. To Reconnect a Deleted Mailbox to a New User Object --------------------------------------------------- 1. In Active Directory Users and Computers, create a new user object. When you create the new user object, click to clear the "Create an Exchange Mailbox" check box. You will connect this user account to an already existing mailbox. 2. Follow steps 1 through 4 in the preceding "To Reconnect (or Recover) a Deleted Mailbox" section. You can also refer to the KB article below for more detailed information: 274343 How to Recover a Deleted Mailbox in Exchange http://support.microsoft.com/?id=274343 261142 Exchange Mailboxes Are Displayed with a Red X http://support.microsoft.com/?id=261142 I appreciate your time to cooperate on this issue, please feel free to post back your results. I am glad to be of further assistance. |
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#3
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| Re: Reconnect mailbox error
Charles, A huge thank you for your kind support. Alas I thought the solution lied in your e-mail. I didn't realise I couldn't reconnect to an existing mailbox. I created a new user (temp) without a mailbox. Did as above, right=clicked on reconnect and typed in the username 'temp' of my new created user. I get the following error box: /O=ACOLYTE/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=KBOWHILL This legacyExchangeDN value is already being used by 'CN=Keith Bowhill,OU=SBSUsers,OU=Users,OU=mybusiness,DC=Acolyte,DC=local'. Facility: Exchange System Manager ID no: c1034ad7 Exchange System Manager Bowhill is the user who's mailbox I wish to redirect. Why? Well he is a offsite staff member who should recieve e-mails from the company etc. We added him as a user, but entered his own domain e-mail to the e-mail field in his profile. This didn't work, so I created a 'contact' with a SMTP address. Then told his profile to redirect mail to that address. However, it still leaves 35 old e-mails in his mailstore. Thank you again for your kind assistance, it really is appreciated. ~ Paul |
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#4
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| Re: Reconnect mailbox error
Umm.... it hasn't actually solved the problem. I have gone into Server Management, Selected user, properties, forward e-mail to my account. However it hasn't transferred the 35 sitting in his mailbox. Is it possible to forward those sat in his mailbox to mine? ~ Paul |
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#5
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| Re: Reconnect mailbox error
The user hasn't checked his e-mails so there won't be any deleted, read etc. They should all be in the inbox. I downloaded Exmerge to the server desktop, and ran it from there. However got an error saying exchmem.dll was missing. I redownloaded the program with the same result. ~ Paul |
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#6
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| Re: Reconnect mailbox error
Ok I copied the .dll into the desktop/exchmerge folder (where I extracted the programe) and it works fine. However: I export the pst (which it reports the error below) It doesn't report an error when I try to import it into a mailbox (via step2), nor when I do it from a local outlook session. But nothing appears. Would it be anything to do with the ANSI / Unicode pst file? How do I know which version I have, and covert it? Kindest regards, ~ Paul |
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#7
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| Re: Reconnect mailbox error
Hiya, I do log on as administrator but through Remote Desktop. I checked those settings and the adminstrator does have read/send access. ~ Paul |
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#8
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| Re: Reconnect mailbox error
Hello, Hope you had a good weekend. So the trouble persists :-) I copied the Excmerge files into the bin folder, checked those services were active. Exchange event was on manual, and I started this service. Ran the merge programe exported a pst file (but it reported errors again). I imported the file via merge but nothing. How can I change the read/send access? ~ Paul |
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