Uninstall/Reinstall Exchange Server on SBS 2003

When I try to uninstall Exchange Server, I get a message "Setup failed while
installing
sub-component Exchange ActiveSync with error code 0X80072030 (please consult
the installation log for detailed description). You may cancel the
installation or try the failed step again." I have to cancel, retry does no
good. I also get the same message about the "Exchange OMA Browser"
sub-component.
Now if I try to reinstall I get the same message about "Information Store
Service". I found a Microsoft tech article (295623) which says to make sure
the IIS Admin, WWW Publishing, SMTP and NNTP services are running and that
the Exchange services are logging on with the account you are using to
install. I have done all that, but no help. How do I get Exchange Server to
reinstall on my SBS 2003?

Why were you trying to uninstall??

--
Cris Hanna [SBS-MVP]
-------------------------------------------------
Please do not email me directly for assistance. Reply only in the Newsgroups for the benefit of everyone
"RonWolff" <RonWolff@discussions.microsoft.com> wrote in message news:8F22AF51-DEDF-463D-9FF4-183B796F7957@microsoft.com...
When I try to uninstall Exchange Server, I get a message "Setup failed while
installing
sub-component Exchange ActiveSync with error code 0X80072030 (please consult
the installation log for detailed description). You may cancel the
installation or try the failed step again." I have to cancel, retry does no
good. I also get the same message about the "Exchange OMA Browser"
sub-component.
Now if I try to reinstall I get the same message about "Information Store
Service". I found a Microsoft tech article (295623) which says to make sure
the IIS Admin, WWW Publishing, SMTP and NNTP services are running and that
the Exchange services are logging on with the account you are using to
install. I have done all that, but no help. How do I get Exchange Server to
reinstall on my SBS 2003?

Hello RonWolff,

Thank you for posting in the SBS newsgroup.

Also, many thanks for Cris's input.

According to your description, I understand that you received the error
message "Setup failed while installing sub-component Exchange ActiveSync
with error code 0X80072030 ...*" when you try to uninstall/reinstall the
Exchange Server on the SBS 2003 Server. If I have misunderstood the
problem, please don't hesitate to let me know.

To narrow down this issue, please perform the following steps:

1. Please refer to the following KB article to check if it is resolved:

818470 Exchange Server 2003 Setup Returns Error Code 0x80072030 When You Run
http://support.microsoft.com/?id=818470

XADM: Exchange 2000 Setup Does Not Work with 0x80072030 Error Code
http://support.microsoft.com/default...B;EN-US;287172
Note: This article also applies to Exchange 2003.

2. If this issue persists, please help me collect the following
information:

1) Please run 'eventvwr.exe' (without the quotation marks) on the command
prompt on the SBS 2003 Server, and check if there are any error messages
about this issue, then paste the full context in your reply post.

2) Please locate the Errorlog.txt and Eventlog.txt from the ..\Program
Files\Microsoft Integration\Windows Small Business Server 2003\Logs folder,
and check if there are any error messages noted on this issue, then paste
the full context in your reply.

3) Please locate the C:\Exchange Server Setup Progress.log, then paste
the full context in your reply.

I appreciate your time and cooperation. If anything is unclear, please feel
free to let me know. I am looking forward to hearing from you.

Best regards,

Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support

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>Thread-Topic: Uninstall/Reinstall Exchange Server on SBS 2003
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>From: "=?Utf-8?B?Um9uV29sZmY=?=" <RonWolff@discussions.microsoft.com>
>Subject: Uninstall/Reinstall Exchange Server on SBS 2003
>Date: Tue, 13 Sep 2005 18:28:04 -0700
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>
>When I try to uninstall Exchange Server, I get a message "Setup failed
while
>installing
>sub-component Exchange ActiveSync with error code 0X80072030 (please
consult
>the installation log for detailed description). You may cancel the
>installation or try the failed step again." I have to cancel, retry does
no
>good. I also get the same message about the "Exchange OMA Browser"
>sub-component.
>Now if I try to reinstall I get the same message about "Information Store
>Service". I found a Microsoft tech article (295623) which says to make
sure
>the IIS Admin, WWW Publishing, SMTP and NNTP services are running and that
>the Exchange services are logging on with the account you are using to
>install. I have done all that, but no help. How do I get Exchange Server
to
>reinstall on my SBS 2003?
>

[logandros]

I'm having the exact same problem removing a 2003 Exchange server after adding a 2007 exchange server. I got stuck removing the OMA notifications. Here are the logs you requested from the previous poster:

Event Viewer Errors:

1002
Exchange Server component Microsoft Exchange Messaging and Collaboration Services failed.
Error: 0xe0070101 - An unknown error has occurred.

5000
EventType exchangesetuperror, P1 6_5_6944_0, P2 remove, P3 microsoft exchange messaging and collaboration services, P4 install, P5 e0070101, P6 _null_, P7 1, P8 NIL, P9 NIL, P10 NIL.


See attachments for all the logs you requested.

1002
Exchange Server component Microsoft Exchange Forest Preparation failed.
Error: 0xc1037986 - Cannot find the file.

5000
EventType exchangesetuperror, P1 6_5_6944_0, P2 remove, P3 microsoft exchange forest preparation, P4 install, P5 c1037986, P6 _null_, P7 1, P8 NIL, P9 NIL, P10 NIL.

[Andy.Burge]

I'm having the same exact issue as Logandros. Anyone have a solution for this scenario?

[Andy.Burge]

I'm having the same issue as Logandros

I have no idea what you are speaking of. It may be good if you start
your own thread if some other thread did not answer your question. I
cannot recall the last time I uninstalled reinstalled Exchange. Maybe
7-8 years ago.

On Tue, 30 Sep 2008 02:02:00 +0530, Andy.Burge
<Andy.Burge.3gipnd@DoNotSpam.com> wrote:

>
>I'm having the same exact issue as Logandros. Anyone have a solution for
>this scenario?
See what SBS support is working on
http://blogs.technet.com/sbs/default.aspx
Check your SBS with the SBS Best Practices Analyzer
http://blogs.technet.com/sbs/archive...A/default.aspx