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Thread: I cannot Ping an External Gateway Server from my SBS2003...HELP

  1. #1
    Join Date
    Aug 2011
    Posts
    1

    I cannot Ping an External Gateway Server from my SBS2003...HELP

    I was tasked to look after one of our clients sites and I'm very new to working with Servers so please bear with me if I ask too much questions.

    The server I work from is 209.203.60.12

    For some reason I cannot ping the following external server from the server I manage:
    Name: smokey.saratoga.co.za
    Address: 209.203.61.27
    Aliases: gateway.saratoga.co.za

    I need to be able to send a email to the gateway.saratoga.co.za from my server but cant.

    The people from saratoga.co.za say they not blocking us and our ISP say our records are all ok.

    You will be able to trace route and ping 209.203.61.27 but I cannot from my server. Why is that?

    Is there anything I can check on our server that could be blocking me from pinging or trace routing to 209.203.61.27?

    Please let me know if I need to run a few tests (steps i need to do) so that you can analize my problem more.

    Thank you

  2. #2
    Join Date
    Jan 2006
    Posts
    4,221

    Re: I cannot Ping an External Gateway Server from my SBS2003...HELP

    Can you verify that the internet connection is the only one assigned to a gateway, that is, the internal/local NIC should have its gateway blank. The lan addressing needs to be changed if you make any changes using the option called "change server wizard" and you should run Configure e-mail and internet connection wizard after changing the Wan/external called "connect to the Internet". Both are located under server management | Internet and e-mail.

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