Unknown Error when Configure internet connection in SBS 2008

Yes - see my followup to Ace's reply.

"Merv Porter [SBS-MVP]" wrote:

> Is this how you disabled IPv6?
>
> Issues After Disabling IPv6 on Your NIC on SBS 2008
> http://blogs.technet.com/sbs/archive...-sbs-2008.aspx
>
> --
> Merv Porter [SBS-MVP]
> ============================
>
> "RBM" <RBM@discussions.microsoft.com> wrote in message
> news:CBDEB310-942A-4124-BF23-DF624F7AACEB@microsoft.com...
> >I think it might be the disabled IPv6. Disabled in the registry but not on
> > the NIC results in a certain error in the CTIW.log. Disabling IPv6 on the
> > NIC
> > gets past the original error (wouldn't find router; even after manually
> > entering IP and always failed with generic message), re-arranges DHCP,
> > but
> > can't setup a scope of IPv6 in DHCP. Not sure how to disable IPv6 in DHCP,
> > but it seems like I'm chasing IPv6 components so I'm enabling IPv6 and
> > will
> > see how far I get. Will need a reboot early tomorrow morning and I'll try
> > again.
> >
> > "Merv Porter [SBS-MVP]" wrote:
> >
> >> Any other 3rd party software installed?
> >>
> >> --
> >> Merv Porter [SBS-MVP]
> >> ============================
> >>
> >> "RBM" <RBM@discussions.microsoft.com> wrote in message
> >> news:65C4AE6E-80ED-41C5-BD02-D68C7F021FAD@microsoft.com...
> >> > Same error but not running any AV. Any ideas?
> >> >
> >> > "Merv Porter [SBS-MVP]" wrote:
> >> >
> >> >> Hi Kevin,
> >> >>
> >> >> 3rd party antivirus software blocking something? (disable, or better
> >> >> yet,
> >> >> uninstall AV software on the server to test).
> >> >>
> >> >> SBS 2008: CTIW fails to complete successfully
> >> >> http://blogs.technet.com/asksbs/arch...cessfully.aspx
> >> >>
> >> >> --
> >> >> Merv Porter [SBS-MVP]
> >> >> ============================
> >> >>
> >> >> "Kevin Zhou" <KevinZhou@discussions.microsoft.com> wrote in message
> >> >> news:2E6B5458-ABDD-4AA2-BA6E-827D60AFFA71@microsoft.com...
> >> >> >I am getting "unknown error" when run Internet connection wizard in
> >> >> >SBS
> >> >> >2008.
> >> >> > I don't know where I am going to start to troubleshoot it. I have
> >> >> > manually
> >> >> > entered my router IP address, and the SBS server IP address, but no
> >> >> > go
> >> >> > except
> >> >> > getting an unknown error.
> >> >> >
> >> >> > And stranger enough, after the error, my SBS server IP address was
> >> >> > changed
> >> >> > to use DHCP IP address not the static IP address, and the DNS server
> >> >> > is
> >> >> > stopped on SBS server.
> >> >> >
> >> >> > Please help.
> >> >> >
> >> >> > Kevin
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Enabled IPv6 (registry and on NIC), rebooted, and re-ran CTIW. CTIW finished
successfully.

"RBM" wrote:

> The 64... IP was previously and automatically removed by CTIW (wkst had a
> previous DHCP lease). Not sure why I would need to remove this and restart
> the WORKSTATION (as stated below); then re-run the wizard ?????
>
> To humor you: DHCP does not have any external DNS referenced, I added DNS
> forwarders and re-ran CTIW. I am presented with a message stating that CTIW
> "Cannot configure IPv6 in DHCP..." (This is with IPv6 unchecked on the NIC).
> Checking IPv6 on the NIC and re-running CTIW (as stated in another forum)
> brings back a generic failure message in CTIW ("...Unknow error...).
>
> "Ace Fekay [MCT]" wrote:
>
> > "RBM" <RBM@discussions.microsoft.com> wrote in message
> > news:CBDEB310-942A-4124-BF23-DF624F7AACEB@microsoft.com...
> >
> >
> > As Merv previously stated, you must remove 64.65.208.6 from the DHCP Scope
> > Options (Option 006). That IP address is an external DNS address. It has no
> > reference to your internal zone called "thoughtforms.local" which only
> > exists on your SBS DNS service.
> >
> > Please remove that from the scope options, restart the workstations, and
> > re-run the wizard, as Merv suggested.
> >
> > For efficient internet resolution, configure a forwarder. The following
> > shows how (scroll down to Forwarding in the link). Configuring a forwarder
> > is a DNS generic feature, which means it works the same for SBS and non-SBS.
> >
> > HOW TO Configure DNS for Internet Access in Windows Server 2003 (forwarding)
> > :
> > http://support.microsoft.com/?id=323380
> >
> > Ace
> >
> >
> > >I think it might be the disabled IPv6. Disabled in the registry but not on
> > > the NIC results in a certain error in the CTIW.log. Disabling IPv6 on the
> > > NIC
> > > gets past the original error (wouldn't find router; even after manually
> > > entering IP and always failed with generic message), re-arranges DHCP,
> > > but
> > > can't setup a scope of IPv6 in DHCP. Not sure how to disable IPv6 in DHCP,
> > > but it seems like I'm chasing IPv6 components so I'm enabling IPv6 and
> > > will
> > > see how far I get. Will need a reboot early tomorrow morning and I'll try
> > > again.
> > >
> > > "Merv Porter [SBS-MVP]" wrote:
> > >
> > >> Any other 3rd party software installed?
> > >>
> > >> --
> > >> Merv Porter [SBS-MVP]
> > >> ============================
> > >>
> > >> "RBM" <RBM@discussions.microsoft.com> wrote in message
> > >> news:65C4AE6E-80ED-41C5-BD02-D68C7F021FAD@microsoft.com...
> > >> > Same error but not running any AV. Any ideas?
> > >> >
> > >> > "Merv Porter [SBS-MVP]" wrote:
> > >> >
> > >> >> Hi Kevin,
> > >> >>
> > >> >> 3rd party antivirus software blocking something? (disable, or better
> > >> >> yet,
> > >> >> uninstall AV software on the server to test).
> > >> >>
> > >> >> SBS 2008: CTIW fails to complete successfully
> > >> >> http://blogs.technet.com/asksbs/arch...cessfully.aspx
> > >> >>
> > >> >> --
> > >> >> Merv Porter [SBS-MVP]
> > >> >> ============================
> > >> >>
> > >> >> "Kevin Zhou" <KevinZhou@discussions.microsoft.com> wrote in message
> > >> >> news:2E6B5458-ABDD-4AA2-BA6E-827D60AFFA71@microsoft.com...
> > >> >> >I am getting "unknown error" when run Internet connection wizard in
> > >> >> >SBS
> > >> >> >2008.
> > >> >> > I don't know where I am going to start to troubleshoot it. I have
> > >> >> > manually
> > >> >> > entered my router IP address, and the SBS server IP address, but no
> > >> >> > go
> > >> >> > except
> > >> >> > getting an unknown error.
> > >> >> >
> > >> >> > And stranger enough, after the error, my SBS server IP address was
> > >> >> > changed
> > >> >> > to use DHCP IP address not the static IP address, and the DNS server
> > >> >> > is
> > >> >> > stopped on SBS server.
> > >> >> >
> > >> >> > Please help.
> > >> >> >
> > >> >> > Kevin
> > >> >>
> > >> >>
> > >> >>
> > >>
> > >>
> > >>
> >
> >
> >
> >

"RBM" <RBM@discussions.microsoft.com> wrote in message
news:69418F96-D073-4C4F-98E0-0C6B47C893AE@microsoft.com...

I guess the wizard can't handle it when IPv6 is disabled. I was going to
suggest to manually delete and recreate the zone, where during creation you
have the option to uncheck IPv6 scope. But as long as IPv6 doesn't cause any
problems, I would imagine that would be ok.

As for restarting the workstation, that's an easy way out for acquiring a
new lease. I know, you could have simply ran ipconfig /release then /renew.

Glad things worked out. Are there still any other problems going on?

Ace



> Enabled IPv6 (registry and on NIC), rebooted, and re-ran CTIW. CTIW
> finished
> successfully.
>
> "RBM" wrote:
>
>> The 64... IP was previously and automatically removed by CTIW (wkst had a
>> previous DHCP lease). Not sure why I would need to remove this and
>> restart
>> the WORKSTATION (as stated below); then re-run the wizard ?????
>>
>> To humor you: DHCP does not have any external DNS referenced, I added DNS
>> forwarders and re-ran CTIW. I am presented with a message stating that
>> CTIW
>> "Cannot configure IPv6 in DHCP..." (This is with IPv6 unchecked on the
>> NIC).
>> Checking IPv6 on the NIC and re-running CTIW (as stated in another forum)
>> brings back a generic failure message in CTIW ("...Unknow error...).
>>
>> "Ace Fekay [MCT]" wrote:
>>
>> > "RBM" <RBM@discussions.microsoft.com> wrote in message
>> > news:CBDEB310-942A-4124-BF23-DF624F7AACEB@microsoft.com...
>> >
>> >
>> > As Merv previously stated, you must remove 64.65.208.6 from the DHCP
>> > Scope
>> > Options (Option 006). That IP address is an external DNS address. It
>> > has no
>> > reference to your internal zone called "thoughtforms.local" which only
>> > exists on your SBS DNS service.
>> >
>> > Please remove that from the scope options, restart the workstations,
>> > and
>> > re-run the wizard, as Merv suggested.
>> >
>> > For efficient internet resolution, configure a forwarder. The following
>> > shows how (scroll down to Forwarding in the link). Configuring a
>> > forwarder
>> > is a DNS generic feature, which means it works the same for SBS and
>> > non-SBS.
>> >
>> > HOW TO Configure DNS for Internet Access in Windows Server 2003
>> > (forwarding)
>> > :
>> > http://support.microsoft.com/?id=323380
>> >
>> > Ace
>> >
>> >
>> > >I think it might be the disabled IPv6. Disabled in the registry but
>> > >not on
>> > > the NIC results in a certain error in the CTIW.log. Disabling IPv6 on
>> > > the
>> > > NIC
>> > > gets past the original error (wouldn't find router; even after
>> > > manually
>> > > entering IP and always failed with generic message), re-arranges
>> > > DHCP,
>> > > but
>> > > can't setup a scope of IPv6 in DHCP. Not sure how to disable IPv6 in
>> > > DHCP,
>> > > but it seems like I'm chasing IPv6 components so I'm enabling IPv6
>> > > and
>> > > will
>> > > see how far I get. Will need a reboot early tomorrow morning and I'll
>> > > try
>> > > again.
>> > >
>> > > "Merv Porter [SBS-MVP]" wrote:
>> > >
>> > >> Any other 3rd party software installed?
>> > >>
>> > >> --
>> > >> Merv Porter [SBS-MVP]
>> > >> ============================
>> > >>
>> > >> "RBM" <RBM@discussions.microsoft.com> wrote in message
>> > >> news:65C4AE6E-80ED-41C5-BD02-D68C7F021FAD@microsoft.com...
>> > >> > Same error but not running any AV. Any ideas?
>> > >> >
>> > >> > "Merv Porter [SBS-MVP]" wrote:
>> > >> >
>> > >> >> Hi Kevin,
>> > >> >>
>> > >> >> 3rd party antivirus software blocking something? (disable, or
>> > >> >> better
>> > >> >> yet,
>> > >> >> uninstall AV software on the server to test).
>> > >> >>
>> > >> >> SBS 2008: CTIW fails to complete successfully
>> > >> >> http://blogs.technet.com/asksbs/arch...cessfully.aspx
>> > >> >>
>> > >> >> --
>> > >> >> Merv Porter [SBS-MVP]
>> > >> >> ============================
>> > >> >>
>> > >> >> "Kevin Zhou" <KevinZhou@discussions.microsoft.com> wrote in
>> > >> >> message
>> > >> >> news:2E6B5458-ABDD-4AA2-BA6E-827D60AFFA71@microsoft.com...
>> > >> >> >I am getting "unknown error" when run Internet connection wizard
>> > >> >> >in
>> > >> >> >SBS
>> > >> >> >2008.
>> > >> >> > I don't know where I am going to start to troubleshoot it. I
>> > >> >> > have
>> > >> >> > manually
>> > >> >> > entered my router IP address, and the SBS server IP address,
>> > >> >> > but no
>> > >> >> > go
>> > >> >> > except
>> > >> >> > getting an unknown error.
>> > >> >> >
>> > >> >> > And stranger enough, after the error, my SBS server IP address
>> > >> >> > was
>> > >> >> > changed
>> > >> >> > to use DHCP IP address not the static IP address, and the DNS
>> > >> >> > server
>> > >> >> > is
>> > >> >> > stopped on SBS server.
>> > >> >> >
>> > >> >> > Please help.
>> > >> >> >
>> > >> >> > Kevin
>> > >> >>
>> > >> >>
>> > >> >>
>> > >>
>> > >>
>> > >>
>> >
>> >
>> >
>> >

Also check Susan's blog.

http://msmvps.com/blogs/bradley/arch...-ipv6-box.aspx

"RBM" <RBM@discussions.microsoft.com> wrote in message
news:69418F96-D073-4C4F-98E0-0C6B47C893AE@microsoft.com...
> Enabled IPv6 (registry and on NIC), rebooted, and re-ran CTIW. CTIW
> finished
> successfully.
>
> "RBM" wrote:
>
>> The 64... IP was previously and automatically removed by CTIW (wkst had a
>> previous DHCP lease). Not sure why I would need to remove this and
>> restart
>> the WORKSTATION (as stated below); then re-run the wizard ?????
>>
>> To humor you: DHCP does not have any external DNS referenced, I added DNS
>> forwarders and re-ran CTIW. I am presented with a message stating that
>> CTIW
>> "Cannot configure IPv6 in DHCP..." (This is with IPv6 unchecked on the
>> NIC).
>> Checking IPv6 on the NIC and re-running CTIW (as stated in another forum)
>> brings back a generic failure message in CTIW ("...Unknow error...).
>>
>> "Ace Fekay [MCT]" wrote:
>>
>> > "RBM" <RBM@discussions.microsoft.com> wrote in message
>> > news:CBDEB310-942A-4124-BF23-DF624F7AACEB@microsoft.com...
>> >
>> >
>> > As Merv previously stated, you must remove 64.65.208.6 from the DHCP
>> > Scope
>> > Options (Option 006). That IP address is an external DNS address. It
>> > has no
>> > reference to your internal zone called "thoughtforms.local" which only
>> > exists on your SBS DNS service.
>> >
>> > Please remove that from the scope options, restart the workstations,
>> > and
>> > re-run the wizard, as Merv suggested.
>> >
>> > For efficient internet resolution, configure a forwarder. The following
>> > shows how (scroll down to Forwarding in the link). Configuring a
>> > forwarder
>> > is a DNS generic feature, which means it works the same for SBS and
>> > non-SBS.
>> >
>> > HOW TO Configure DNS for Internet Access in Windows Server 2003
>> > (forwarding)
>> > :
>> > http://support.microsoft.com/?id=323380
>> >
>> > Ace
>> >
>> >
>> > >I think it might be the disabled IPv6. Disabled in the registry but
>> > >not on
>> > > the NIC results in a certain error in the CTIW.log. Disabling IPv6 on
>> > > the
>> > > NIC
>> > > gets past the original error (wouldn't find router; even after
>> > > manually
>> > > entering IP and always failed with generic message), re-arranges
>> > > DHCP,
>> > > but
>> > > can't setup a scope of IPv6 in DHCP. Not sure how to disable IPv6 in
>> > > DHCP,
>> > > but it seems like I'm chasing IPv6 components so I'm enabling IPv6
>> > > and
>> > > will
>> > > see how far I get. Will need a reboot early tomorrow morning and I'll
>> > > try
>> > > again.
>> > >
>> > > "Merv Porter [SBS-MVP]" wrote:
>> > >
>> > >> Any other 3rd party software installed?
>> > >>
>> > >> --
>> > >> Merv Porter [SBS-MVP]
>> > >> ============================
>> > >>
>> > >> "RBM" <RBM@discussions.microsoft.com> wrote in message
>> > >> news:65C4AE6E-80ED-41C5-BD02-D68C7F021FAD@microsoft.com...
>> > >> > Same error but not running any AV. Any ideas?
>> > >> >
>> > >> > "Merv Porter [SBS-MVP]" wrote:
>> > >> >
>> > >> >> Hi Kevin,
>> > >> >>
>> > >> >> 3rd party antivirus software blocking something? (disable, or
>> > >> >> better
>> > >> >> yet,
>> > >> >> uninstall AV software on the server to test).
>> > >> >>
>> > >> >> SBS 2008: CTIW fails to complete successfully
>> > >> >> http://blogs.technet.com/asksbs/arch...cessfully.aspx
>> > >> >>
>> > >> >> --
>> > >> >> Merv Porter [SBS-MVP]
>> > >> >> ============================
>> > >> >>
>> > >> >> "Kevin Zhou" <KevinZhou@discussions.microsoft.com> wrote in
>> > >> >> message
>> > >> >> news:2E6B5458-ABDD-4AA2-BA6E-827D60AFFA71@microsoft.com...
>> > >> >> >I am getting "unknown error" when run Internet connection wizard
>> > >> >> >in
>> > >> >> >SBS
>> > >> >> >2008.
>> > >> >> > I don't know where I am going to start to troubleshoot it. I
>> > >> >> > have
>> > >> >> > manually
>> > >> >> > entered my router IP address, and the SBS server IP address,
>> > >> >> > but no
>> > >> >> > go
>> > >> >> > except
>> > >> >> > getting an unknown error.
>> > >> >> >
>> > >> >> > And stranger enough, after the error, my SBS server IP address
>> > >> >> > was
>> > >> >> > changed
>> > >> >> > to use DHCP IP address not the static IP address, and the DNS
>> > >> >> > server
>> > >> >> > is
>> > >> >> > stopped on SBS server.
>> > >> >> >
>> > >> >> > Please help.
>> > >> >> >
>> > >> >> > Kevin
>> > >> >>
>> > >> >>
>> > >> >>
>> > >>
>> > >>
>> > >>
>> >
>> >
>> >
>> >