SBS 2003 freezes sometimes

[nony]

Hello,

we have sbs 2003 SP2.
On server is running: DHCP, DNS, Exchange, proxy and lot of shared folders..

Server sometimes freezing and its unresponseable...
sometimes its OK for a week and sometimes it makes everyday.

i have no idea why..

i saw application and system logs after restart and theres no error on this time...theres only errors after restart..

when emails and shared folders doesnt worked i logged on to the server - there was no taskbar and start menu but i can move with cursor and i can open windows security (ctrl alt del) ..after ctrl ald del or clicked somewhere it freezes completly..

any idea?

Sorry for your trouble. The conditions you describe can be caused by
malware/viruses, or perhaps by software errors, or by underpowered hardware,
and you have not given us enough information to be able to hazard a guess as
to which.

Please give us some specs on your hardware... brand, model, CPU specs, how
much RAM, hard drive size and free space, number of drives, how partitioned,
and if RAID, and if so, what controller, software or hardware and is it
fully functional, especially when the problem occurs.

Also the brand of Anti Virus you use, the service pack level of your SBS,
including if it has Windows SP2, SBS SP1, Exchange SP2, and what version of
WSUS and ISA.

Open Task Manager and check if the CPU or the RAM is being used 100%. Let
us know.

One nic or two? IP address of each nic in the server?

Do you have exclusions for your Anti Virus to not scan such things as the
system state folders, the exchange date bases and so on?

Please give us the unedited results of the command; ipconfig /all >
iptest.txt

Please give us some sample errors from your event logs. Any before it locks
up?

[nony]

So, its Pentuim D 3.2 ghz (two cores), 4Gb of ram, 500gb HDD not in RAID - 3 partitions, free space is about 30% on each partition.

Its SBS 2003 Premium SP2
ISA v. 4.0.2167.907
Exchange SP2
WSUS i think its uninstalled
NOD 4.0 installed and Nod managment console installed.
Exclusions for NOD are C:\*.* and D:\*.* (because of very slow shared folders and whole server)

CPU usage is between 1-10%

Server has 2 network adapters - local lan and DMZ - so 2 IP adresses

iptest...



Windows IP Configuration

Host Name . . . . . . . . . . . . : gandalf

Primary Dns Suffix . . . . . . . : TNSNET.local

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : Yes

WINS Proxy Enabled. . . . . . . . : Yes

DNS Suffix Search List. . . . . . : TNSNET.local



Ethernet adapter Local Area Connection - Intranet:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet

Physical Address. . . . . . . . . : 00-15-F2-A5-91-73

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 172.24.64.15

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 172.24.64.1

DNS Servers . . . . . . . . . . . : 81.88.128.27

81.88.128.28

Primary WINS Server . . . . . . . : 172.24.64.15

Ethernet adapter Network Connection - DMZ:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet #2

Physical Address. . . . . . . . . : 00-15-F2-A5-90-99

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 192.168.134.15

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.134.1

DNS Servers . . . . . . . . . . . : 172.24.64.15

172.24.64.2

192.168.134.1

81.88.128.27

81.88.128.28

NetBIOS over Tcpip. . . . . . . . : Disabled

Today i turned off the windows search service and indexing - server runs much faster!

today again.. server didnt response..
but! i can ping it, i can log on but remote desktop didnt work. VNC too.
after log on freezed..

interesting is that my officemate told that he cant open shared folder at 16:03 ... i saw logs and there was no errors about 16:00..

DNS fixed.. but its still freezing..

today at 12.00 too

please see the printscreen of app log and system log .. no errors at 12.00

Hmmmm, Broadcom NIC's eh. You'll read lots about 'em here over time, re
folk having problems with the drivers.

So ensure you update 'em - it *may* be the cause of your problems.

PS: yer DNS entries should be in the DNS server forwarders, not on the
NIC's. If you re-run the CEICW it'll fix that up for you.

Have you fixed the DNS entries? All the DNS pointers on all of your nics
should be to the internal address of your SBS. The CEICW will fix that for
you, and populate the DNS forwarders.

Please download and run the SBS BPA, then fix whatever it finds.

What Larry said - SBS BPA - any problems show up?