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SBS 2003 Monitoring and Reporting Error: The Page Cannot Be Displayed

Small Business Server


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  #1  
Old 12-12-2008
Member
 
Join Date: Dec 2008
Posts: 1
SBS 2003 Monitoring and Reporting Error: The Page Cannot Be Displayed

I manage an SBS 2003 SP2 server, and a couple weeks ago it stopped displaying the Performance reports under Monitoring and Reporting in the server management console.

It gives the classic: The Page Cannot Be Displayed error.

I have rerun the Monitoring and Reports setup. Restarted the appropriate SQL services, tried everything in all the forums I could find, still now luck. Some users have had this problem with the Backup and Companyweb pages, but my issue is only with the Monitoring and Reporting page.

Any Ideas?
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  #2  
Old 12-12-2008
Merv Porter [SBS-MVP]
 
Posts: n/a
Re: SBS 2003 Monitoring and Reporting Error: The Page Cannot Be Displayed

Any help here?

SBS Monitoring shows The page cannot be displayed
http://blogs.technet.com/sbs/archive...displayed.aspx
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  #3  
Old 12-12-2008
Miles Li [MSFT]
 
Posts: n/a
Re: SBS 2003 Monitoring and Reporting Error: The Page Cannot Be Displayed

According to your description, I understand the issue is that:

You cannot view the SBS performance report in Server Management Console.

If I have misunderstood the problem, please don't hesitate to let me know.

As Merv mentioned, please first follow the steps in the "SBS Monitoring
shows The page cannot be displayed" to check whether it will correct the
issue. If the issue persists, you can also follow the steps below to
reinstall the SBS monitoring and reporting.

Reinstall Monitoring component:
=====================
Note: Please make a full backup of the SBS 2003 server before the following
steps.

I. Uninstall Monitoring

a. Click Start, click Control Panel, and then click Add or Remove
Programs.
b. Select Windows Small Business Server 2003 and then click
Change/Remove. The Setup Wizard appears.
c. Click Next to start the wizard.
d. On the Windows Configuration page, click Next.
e. On the Component Selection page, in the Action column, change
Server Tools to Maintenance, change Monitoring component to Remove, and
then click Next.
f. On the Component Summary page, click Next.
g. Click Finish.

II. Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING)

In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
(SBSMONITORING) and then click Remove. A dialog box appears. To confirm
that you want to remove, click Yes.

III. Rename the folder Start Windows Explorer, and then locate and rename
the following folder:

C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to C:\Program
Files\Microsoft SQL Server\Old.MSSQL$SBSMONITORING

IV. Use Registry Editor to delete the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\Monitoring
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMonitoring

V. Install the Monitoring component

a. In Add or Remove Programs, select Windows Small Business Server
2003 and then click Change/Remove. The Setup Wizard appears.
b. Click Next.
c. On the Windows Configuration page, click Next.
d. On the Component Selection page, in the Action column, change
Server Tools to Maintenance, change Monitoring component to Install, and
then click Next.
e. On the Logon Information page, click Next.
f. On the Component Summary page, click Next.
g. Click Finish.

Once the SBS Integrated Setup finishes, we need to reinstall SBS SP1. We
may also want to run the CEICW to ensure the IIS settings are correct.

Hope it helps. If you have any questions or concerns, please do not
hesitate to let me know.
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  #4  
Old 16-03-2010
Member
 
Join Date: Mar 2010
Posts: 1
Re: SBS 2003 Monitoring and Reporting Error: The Page Cannot Be Displayed

In My case I am facing this issue with the SBS monitoring. I copied the "monitoring" working folder from the other server and copied to c:\inetpub.
Before that I have stop IIS service and renamed the earlier Monitoring folder.

Restart IIS and dependand services and its start working.
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