Joining XP Client to SBSR2

[learning SBSR2]

I am trying to join my xp pro client to my sbsr2 domain. I have joined my laptop with no problems, but my desktop won' go. These are the steps I have taken.

1)http://Servername:/connectcomputer on client


You will need your logon name and password to connect to the Small Business Server network.


If the Internet Explorer Information bar says that intranet settings are now turned off by default, follow the prompts to Enable Intranet Settings.


You may receive a security warning. Review the warning to ensure that the content is signed by Microsoft, and then click Yes to install the software.



Note If this computer is running Windows Vista, click Run when prompted to download nshelp.exe, and then click Accept if you are prompted for User Account Control.

Connect to the network now


2)click: Connect to the network now


then I get the following error message.

Client Setup for Windows SBS does not configure client computers that are running this version of Windows. For more information about client desktop compatibility for Windows SBS, see the Microsoft Web site.

On the general tab of system properties (rt click my computer) it shows Microsoft Windows XP Professional Version 2002 Service pack 3

That is as far as I get. What am I doing wrong?

What service pack level are you at with the SBS server (SP1 or SP2)?

--
Merv Porter [SBS-MVP]
============================

"learning SBSR2" <learning.SBSR2.3hcf3c@DoNotSpam.com> wrote in message
news:learning.SBSR2.3hcf3c@DoNotSpam.com...
>
> I am trying to join my xp pro client to my sbsr2 domain. I have joined
> my laptop with no problems, but my desktop won' go. These are the steps
> I have taken.
>
> 1)http://Servername:/connectcomputer on client
>
>
> You will need your logon name and password to connect to the Small
> Business Server network.
>
>
> If the Internet Explorer Information bar says that intranet settings
> are now turned off by default, follow the prompts to Enable Intranet
> Settings.
>
>
> You may receive a security warning. Review the warning to ensure that
> the content is signed by Microsoft, and then click Yes to install the
> software.
>
>
>
> Note If this computer is running Windows Vista, click Run when
> prompted to download nshelp.exe, and then click Accept if you are
> prompted for User Account Control.
>
> Connect to the network now
>
>
> 2)click: Connect to the network now
>
>
> then I get the following error message.
>
> Client Setup for Windows SBS does not configure client computers that
> are running this version of Windows. For more information about client
> desktop compatibility for Windows SBS, see the Microsoft Web site.
>
> On the general tab of system properties (rt click my computer) it shows
> Microsoft Windows XP Professional Version 2002 Service pack 3
>
> That is as far as I get. What am I doing wrong?
>
>
> --
> learning SBSR2
> ------------------------------------------------------------------------
> learning SBSR2's Profile:
> http://forums.techarena.in/members/learning-sbsr2.htm
> View this thread:
> http://forums.techarena.in/small-bus...er/1055476.htm
>
> http://forums.techarena.in
>

[learning SBSR2]

service pack 2

Hello,

Thanks for your post and Merv's input.

Please check if the problematic Windows XP computer has 1 or 2 NIC, if
there are two NIC, please disable the external NIC and also check the DNS
settings on the client. Renew the client IP and make sure its DNS server is
pointing to the SBS internal IP address.

After performing the above steps, please re-run
http://SBSserver/connectcomputer to try again.

Hope this helps.


Best regards,

Robbin Meng(MSFT)

learning SBSR2 wrote:
> service pack 2

Your first post indicates XPP SP3. ( Just to be nit picky)

>On the general tab of system properties (rt click my computer) it shows
>Microsoft Windows XP Professional Version 2002 Service pack 3

--
/kj

[learning SBSR2]

Robyn I have 1 NIC . I renewed the IP & The clients DNS entry is the servers internal address

[learning SBSR2]

to clarify
My server is patched to level 2 & my xp client is patched to level 3. all updates are current. the problem is still occuring after taking Robyn's advise.

Hello,

Thanks for your reply.

If the issue persists, please logo on as local Administrator and try to
reset IE settings and then join domain again.

First, make sure the Windows XP has applied all Windows updates. Reboot the
Windows XP client and log on using local Administrator account and try the
following steps:

For IE 6.0

Reset Internet Explorer settings, and disable third-party Internet Explorer
plug-ins.
==========
1. Click Start, Run, type: inetcpl.cpl and press Enter.
2. Select the General tab, and in the Temporary Internet files window,
click Delete Cookies, and click OK.
3. In the same tab click Delete Files, check the "Delete all offline
contents" box and click OK.

4. Click the Programs tab, and click "Reset Web Settings".
5. Click the Advanced tab, and click "Restore Defaults".
6. Under the Advanced tab, uncheck Enable third-party browser extensions
(requires restarting).
7. Click OK and close all IE windows.

For IE 7.0

Reset Internet Explorer (IE) & register files
==========
1. Click Start, please type "inetcpl.cpl" (without quotation marks) in
the Start Search bar and press Enter to open the Internet options window.
2. Switch to the Advanced tab.
3. Click the Reset Internet Explorer Settings button.
4. Click Reset to confirm the operation.
5. Click Close when the resetting process finished.
6. Uncheck Enable third-party browser extensions option in the
Settings box.
7. Click Apply, click OK and close all IE windows.

After resetting IE, please run the Client Network Wizard again to rejoin
domain using local Administrator account.

Does this still occur?

If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:

Information Need
==============
1. Check event viewer for related information, please help save it to
*.evt and send to me at v-robmen@microsoft.com .
2. If possible, please capture some screenshot when the error messages
appear and send them to me : v-robmen@microsoft.com

Hope this helps.


Best regards,

Robbin Meng(MSFT)