remote web workplace rww stops working connect to remote computer

[Dharuna]

I’m using SBS 2008 since past few months and have some problem with Remote Web Workplace. It only works with exception of connect to client desktop. I’m able to connect to local pcs only if I reboot the server but I don’t want to do this as company gets download for about 30 minutes everytime I reboot the server. Alternatively I download portqryui and checked port 4125 for tcp/udp connections which shows some problem.

Somebody suggested me to run iisreset, well I did it but no success, even there is nothing in the applications log. Any idea what is going wrong? Can anybody please tell me what can I do to connect my client workstations via RWW without rebooting? Thanks in advance.

[Miltongomes]

Hello Dharuna, well I’ll suggest you do better download the update from the following KB and then run a scan with the SBS 2003 BPA. Microsoft Windows Small Business Server 2003 Best Practices Analyzer http://www.microsoft.com/DownLoads/d...displaylang=en. See if it fixes the problem of your network. It will be good if you can post back the ip config results

Furthermore you can also go through the steps provided in this KB describing “Users cannot connect to remote desktops by using the Windows Small Business Server 2003 Remote Web Workplace” http://support.microsoft.com/kb/886209

[Dharuna]

Thanks for your help friend. I downloaded the same and here is my ipconfig all details:

Windows IP Configuration

Host Name . . . . . . . . . . . . : sbs2003server
Primary Dns Suffix . . . . . . . : <companyname>.local
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : <companyname>.local

Ethernet adapter Server Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethernet
NIC
Physical Address. . . . . . . . . : 00-11-D8-29-4C-C2
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.2
Primary WINS Server . . . . . . . : 192.168.2.2

The following was found by best practices dealing with network:
Network interface driver is more than one year old last modified 20070217
DNS timeout registry key values should be different
dns forwarding timeout should not be same as recursion timeout
EDNS is enabled
some routers or firewalls may not support EDNS

netstat -aon | find ":4125"
displays
UDP 0.0.0.0:41252 *:* 1496

Now what? Please help.

[MikeY007]

There are few troubleshoots which I want you to go through. They are as follows:

• First of all check all firewalls you have installed on your SBS server as well as on the clients.
• Open up IIS console and recheck RWW virutual directory configurations, especially authentications settings.
• Follow the steps provided in this Microsoft KB http://support.microsoft.com/kb/886209/en-us
• And finally try changing RWW port from 4125 to 4150 and see if it works.