KB948110 - Reinstall of Sharepoint/Monitoring

We have a brand new server, went to deliver it to client today and noticed
that SharePoint Comapnyweb and SBS Monitoring weren't working. SBS 2003 R2
Standard Volume License Disks install. KB948110 was installed.

We fllowed the threads on teh many posts on this, uninstall the KB,
uninstall Monitoring and SharePoint, reinstall Monitoring and SharePoint.
Reboot, reappy patch ...

Nothing has worked. Is there any number to call at MS for support on this?
Any other things to do other than all the links and posts here? I'm about
read to scrap this server and rebuild. Can't leave a client with a new
server that isn't fully funcitonal.

Help!

Andrew B. Abrams wrote:
> We have a brand new server, went to deliver it to client today and noticed
> that SharePoint Comapnyweb and SBS Monitoring weren't working. SBS 2003 R2
> Standard Volume License Disks install. KB948110 was installed.
>
> We fllowed the threads on teh many posts on this, uninstall the KB,
> uninstall Monitoring and SharePoint, reinstall Monitoring and SharePoint.
> Reboot, reappy patch ...
>
> Nothing has worked. Is there any number to call at MS for support on this?
> Any other things to do other than all the links and posts here? I'm about
> read to scrap this server and rebuild. Can't leave a client with a new
> server that isn't fully funcitonal.
>
> Help!

www.sbsbpa.com <<download that and run it on your system. What does it
come back with?

Since it's server down this won't be a free call but let's do some
checking.. what's the exact error message you get?

Where should i look? The Application and System logs don't seem to have
anything related to this in them. WHen I go to Company we it tells me HTTP
Error 404 - File or directory not found.



"Susan Bradley" wrote:

> Andrew B. Abrams wrote:
> > We have a brand new server, went to deliver it to client today and noticed
> > that SharePoint Comapnyweb and SBS Monitoring weren't working. SBS 2003 R2
> > Standard Volume License Disks install. KB948110 was installed.
> >
> > We fllowed the threads on teh many posts on this, uninstall the KB,
> > uninstall Monitoring and SharePoint, reinstall Monitoring and SharePoint.
> > Reboot, reappy patch ...
> >
> > Nothing has worked. Is there any number to call at MS for support on this?
> > Any other things to do other than all the links and posts here? I'm about
> > read to scrap this server and rebuild. Can't leave a client with a new
> > server that isn't fully funcitonal.
> >
> > Help!
>
> www.sbsbpa.com <<download that and run it on your system. What does it
> come back with?
>
> Since it's server down this won't be a free call but let's do some
> checking.. what's the exact error message you get?
>

Andrew B. Abrams wrote:
> Where should i look? The Application and System logs don't seem to have
> anything related to this in them. WHen I go to Company we it tells me HTTP
> Error 404 - File or directory not found.
>
>
>
> "Susan Bradley" wrote:
>
>> Andrew B. Abrams wrote:
>>> We have a brand new server, went to deliver it to client today and noticed
>>> that SharePoint Comapnyweb and SBS Monitoring weren't working. SBS 2003 R2
>>> Standard Volume License Disks install. KB948110 was installed.
>>>
>>> We fllowed the threads on teh many posts on this, uninstall the KB,
>>> uninstall Monitoring and SharePoint, reinstall Monitoring and SharePoint.
>>> Reboot, reappy patch ...
>>>
>>> Nothing has worked. Is there any number to call at MS for support on this?
>>> Any other things to do other than all the links and posts here? I'm about
>>> read to scrap this server and rebuild. Can't leave a client with a new
>>> server that isn't fully funcitonal.
>>>
>>> Help!
>> www.sbsbpa.com <<download that and run it on your system. What does it
>> come back with?
>>
>> Since it's server down this won't be a free call but let's do some
>> checking.. what's the exact error message you get?
>>
www.sbsbpa.com <<download that and run it on your system. What does it
come back with?

Andrew B. Abrams wrote:
> Where should i look? The Application and System logs don't seem to have
> anything related to this in them. WHen I go to Company we it tells me HTTP
> Error 404 - File or directory not found.
>
>
>
> "Susan Bradley" wrote:
>
>> Andrew B. Abrams wrote:
>>> We have a brand new server, went to deliver it to client today and noticed
>>> that SharePoint Comapnyweb and SBS Monitoring weren't working. SBS 2003 R2
>>> Standard Volume License Disks install. KB948110 was installed.
>>>
>>> We fllowed the threads on teh many posts on this, uninstall the KB,
>>> uninstall Monitoring and SharePoint, reinstall Monitoring and SharePoint.
>>> Reboot, reappy patch ...
>>>
>>> Nothing has worked. Is there any number to call at MS for support on this?
>>> Any other things to do other than all the links and posts here? I'm about
>>> read to scrap this server and rebuild. Can't leave a client with a new
>>> server that isn't fully funcitonal.
>>>
>>> Help!
>> www.sbsbpa.com <<download that and run it on your system. What does it
>> come back with?
>>
>> Since it's server down this won't be a free call but let's do some
>> checking.. what's the exact error message you get?
>>
404 error trying to open companyweb - Small Business Server:
404 error trying to open companyweb


And I'll betcha that www.sbsbpa.com will tell you that .net on
monitoring/companyweb will have been flipped to .net 2

To properly identify the situation always first define the issue by
seeing what exact errors you are getting, then define the google search
by that error string.

Hi Susan,

I ran SBSBPA and it told me that Companyweb, Backup and Monitoring websites
where on teh wrong version of ASP.net, I fixed those issues and Companyweb is
back.

Now, I cannot get Monitoring running. I tried re-installing it based on on
the of the other posts, but it won't reinstall, keeps failing. RWW isn't
working either (related I'm sure). What can I do to force reinstallation of
Monitoring (or manually uninstall and re-install)

"Susan Bradley" wrote:

> Andrew B. Abrams wrote:
> > Where should i look? The Application and System logs don't seem to have
> > anything related to this in them. WHen I go to Company we it tells me HTTP
> > Error 404 - File or directory not found.
> >
> >
> >
> > "Susan Bradley" wrote:
> >
> >> Andrew B. Abrams wrote:
> >>> We have a brand new server, went to deliver it to client today and noticed
> >>> that SharePoint Comapnyweb and SBS Monitoring weren't working. SBS 2003 R2
> >>> Standard Volume License Disks install. KB948110 was installed.
> >>>
> >>> We fllowed the threads on teh many posts on this, uninstall the KB,
> >>> uninstall Monitoring and SharePoint, reinstall Monitoring and SharePoint.
> >>> Reboot, reappy patch ...
> >>>
> >>> Nothing has worked. Is there any number to call at MS for support on this?
> >>> Any other things to do other than all the links and posts here? I'm about
> >>> read to scrap this server and rebuild. Can't leave a client with a new
> >>> server that isn't fully funcitonal.
> >>>
> >>> Help!
> >> www.sbsbpa.com <<download that and run it on your system. What does it
> >> come back with?
> >>
> >> Since it's server down this won't be a free call but let's do some
> >> checking.. what's the exact error message you get?
> >>
> www.sbsbpa.com <<download that and run it on your system. What does it
> come back with?
>

I flipped those back to .net 1.

SBS Monitoring won't re-install, how do I go about this?

"Susan Bradley" wrote:

> Andrew B. Abrams wrote:
> > Where should i look? The Application and System logs don't seem to have
> > anything related to this in them. WHen I go to Company we it tells me HTTP
> > Error 404 - File or directory not found.
> >
> >
> >
> > "Susan Bradley" wrote:
> >
> >> Andrew B. Abrams wrote:
> >>> We have a brand new server, went to deliver it to client today and noticed
> >>> that SharePoint Comapnyweb and SBS Monitoring weren't working. SBS 2003 R2
> >>> Standard Volume License Disks install. KB948110 was installed.
> >>>
> >>> We fllowed the threads on teh many posts on this, uninstall the KB,
> >>> uninstall Monitoring and SharePoint, reinstall Monitoring and SharePoint.
> >>> Reboot, reappy patch ...
> >>>
> >>> Nothing has worked. Is there any number to call at MS for support on this?
> >>> Any other things to do other than all the links and posts here? I'm about
> >>> read to scrap this server and rebuild. Can't leave a client with a new
> >>> server that isn't fully funcitonal.
> >>>
> >>> Help!
> >> www.sbsbpa.com <<download that and run it on your system. What does it
> >> come back with?
> >>
> >> Since it's server down this won't be a free call but let's do some
> >> checking.. what's the exact error message you get?
> >>
> 404 error trying to open companyweb - Small Business Server:
> 404 error trying to open companyweb
>
>
> And I'll betcha that www.sbsbpa.com will tell you that .net on
> monitoring/companyweb will have been flipped to .net 2
>
> To properly identify the situation always first define the issue by
> seeing what exact errors you are getting, then define the google search
> by that error string.
>

Andrew B. Abrams wrote:
> I flipped those back to .net 1.
>
> SBS Monitoring won't re-install, how do I go about this?
>
> "Susan Bradley" wrote:
>
>> Andrew B. Abrams wrote:
>>> Where should i look? The Application and System logs don't seem to have
>>> anything related to this in them. WHen I go to Company we it tells me HTTP
>>> Error 404 - File or directory not found.
>>>
>>>
>>>
>>> "Susan Bradley" wrote:
>>>
>>>> Andrew B. Abrams wrote:
>>>>> We have a brand new server, went to deliver it to client today and noticed
>>>>> that SharePoint Comapnyweb and SBS Monitoring weren't working. SBS 2003 R2
>>>>> Standard Volume License Disks install. KB948110 was installed.
>>>>>
>>>>> We fllowed the threads on teh many posts on this, uninstall the KB,
>>>>> uninstall Monitoring and SharePoint, reinstall Monitoring and SharePoint.
>>>>> Reboot, reappy patch ...
>>>>>
>>>>> Nothing has worked. Is there any number to call at MS for support on this?
>>>>> Any other things to do other than all the links and posts here? I'm about
>>>>> read to scrap this server and rebuild. Can't leave a client with a new
>>>>> server that isn't fully funcitonal.
>>>>>
>>>>> Help!
>>>> www.sbsbpa.com <<download that and run it on your system. What does it
>>>> come back with?
>>>>
>>>> Since it's server down this won't be a free call but let's do some
>>>> checking.. what's the exact error message you get?
>>>>
>> 404 error trying to open companyweb - Small Business Server:
>> 404 error trying to open companyweb
>>
>>
>> And I'll betcha that www.sbsbpa.com will tell you that .net on
>> monitoring/companyweb will have been flipped to .net 2
>>
>> To properly identify the situation always first define the issue by
>> seeing what exact errors you are getting, then define the google search
>> by that error string.
>>
Let's slow down a bit.

Again, what exact error messages are you getting when you attempt to use
it pre-reinstall?

Then when you attempt to reinstall what do you get?

What specific steps are you following?

Susan,

Thanks for your help today. I was able to get Monitoring reinstalled. I
still had to flip MOnitoring and Remote websites to ASP.net 1. Once I did
thatit all worked.

Any insight on why all the website were going to the ASP.net 2?


"Susan Bradley" wrote:

> Andrew B. Abrams wrote:
> > I flipped those back to .net 1.
> >
> > SBS Monitoring won't re-install, how do I go about this?
> >
> > "Susan Bradley" wrote:
> >
> >> Andrew B. Abrams wrote:
> >>> Where should i look? The Application and System logs don't seem to have
> >>> anything related to this in them. WHen I go to Company we it tells me HTTP
> >>> Error 404 - File or directory not found.
> >>>
> >>>
> >>>
> >>> "Susan Bradley" wrote:
> >>>
> >>>> Andrew B. Abrams wrote:
> >>>>> We have a brand new server, went to deliver it to client today and noticed
> >>>>> that SharePoint Comapnyweb and SBS Monitoring weren't working. SBS 2003 R2
> >>>>> Standard Volume License Disks install. KB948110 was installed.
> >>>>>
> >>>>> We fllowed the threads on teh many posts on this, uninstall the KB,
> >>>>> uninstall Monitoring and SharePoint, reinstall Monitoring and SharePoint.
> >>>>> Reboot, reappy patch ...
> >>>>>
> >>>>> Nothing has worked. Is there any number to call at MS for support on this?
> >>>>> Any other things to do other than all the links and posts here? I'm about
> >>>>> read to scrap this server and rebuild. Can't leave a client with a new
> >>>>> server that isn't fully funcitonal.
> >>>>>
> >>>>> Help!
> >>>> www.sbsbpa.com <<download that and run it on your system. What does it
> >>>> come back with?
> >>>>
> >>>> Since it's server down this won't be a free call but let's do some
> >>>> checking.. what's the exact error message you get?
> >>>>
> >> 404 error trying to open companyweb - Small Business Server:
> >> 404 error trying to open companyweb
> >>
> >>
> >> And I'll betcha that www.sbsbpa.com will tell you that .net on
> >> monitoring/companyweb will have been flipped to .net 2
> >>
> >> To properly identify the situation always first define the issue by
> >> seeing what exact errors you are getting, then define the google search
> >> by that error string.
> >>
> Let's slow down a bit.
>
> Again, what exact error messages are you getting when you attempt to use
> it pre-reinstall?
>
> Then when you attempt to reinstall what do you get?
>
> What specific steps are you following?
>

It can happen when you apply r2 or merely going to Microsoft update. I
HATE patching .net

Andrew B. Abrams wrote:
> Susan,
>
> Thanks for your help today. I was able to get Monitoring reinstalled. I
> still had to flip MOnitoring and Remote websites to ASP.net 1. Once I did
> thatit all worked.
>
> Any insight on why all the website were going to the ASP.net 2?
>
>
> "Susan Bradley" wrote:
>
>> Andrew B. Abrams wrote:
>>> I flipped those back to .net 1.
>>>
>>> SBS Monitoring won't re-install, how do I go about this?
>>>
>>> "Susan Bradley" wrote:
>>>
>>>> Andrew B. Abrams wrote:
>>>>> Where should i look? The Application and System logs don't seem to have
>>>>> anything related to this in them. WHen I go to Company we it tells me HTTP
>>>>> Error 404 - File or directory not found.
>>>>>
>>>>>
>>>>>
>>>>> "Susan Bradley" wrote:
>>>>>
>>>>>> Andrew B. Abrams wrote:
>>>>>>> We have a brand new server, went to deliver it to client today and noticed
>>>>>>> that SharePoint Comapnyweb and SBS Monitoring weren't working. SBS 2003 R2
>>>>>>> Standard Volume License Disks install. KB948110 was installed.
>>>>>>>
>>>>>>> We fllowed the threads on teh many posts on this, uninstall the KB,
>>>>>>> uninstall Monitoring and SharePoint, reinstall Monitoring and SharePoint.
>>>>>>> Reboot, reappy patch ...
>>>>>>>
>>>>>>> Nothing has worked. Is there any number to call at MS for support on this?
>>>>>>> Any other things to do other than all the links and posts here? I'm about
>>>>>>> read to scrap this server and rebuild. Can't leave a client with a new
>>>>>>> server that isn't fully funcitonal.
>>>>>>>
>>>>>>> Help!
>>>>>> www.sbsbpa.com <<download that and run it on your system. What does it
>>>>>> come back with?
>>>>>>
>>>>>> Since it's server down this won't be a free call but let's do some
>>>>>> checking.. what's the exact error message you get?
>>>>>>
>>>> 404 error trying to open companyweb - Small Business Server:
>>>> 404 error trying to open companyweb
>>>>
>>>>
>>>> And I'll betcha that www.sbsbpa.com will tell you that .net on
>>>> monitoring/companyweb will have been flipped to .net 2
>>>>
>>>> To properly identify the situation always first define the issue by
>>>> seeing what exact errors you are getting, then define the google search
>>>> by that error string.
>>>>
>> Let's slow down a bit.
>>
>> Again, what exact error messages are you getting when you attempt to use
>> it pre-reinstall?
>>
>> Then when you attempt to reinstall what do you get?
>>
>> What specific steps are you following?
>>