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Thread: Error 0x8004230f: The shadow copy provider had an unexpected error while trying to process the specified operation

  1. #1
    Join Date
    Jul 2006
    Posts
    289

    Error 0x8004230f: The shadow copy provider had an unexpected error while trying to process the specified operation

    I have got a new HP ProLiant ML310 G5 Server and I have a HP DAT 160 INT USB TAPE DRIVE installed as well. The server has been in production for 1 week and I havent notice the issue until it was in product and I went to show of the shadow copy function. I wanted to test it before it went into production. Now, I think that I will have to do a reinstall. So, the install was a straight install from the disks supplied with the HP server. There was some kind of HP management software installed though. The server is SBS 2003 R2 Premium, i did have SQL 2005 installed but I have uninstalled it trying to fix the problem. Now i have gone through heaps and heaps of post trying to fix this problem. Can anyone please help me out? Thanks.

  2. #2
    Join Date
    Jul 2006
    Posts
    289

    Re: Error 0x8004230f: The shadow copy provider had an unexpectederror while trying to process the specified operation

    Below is the Event Log Error that i am getting:

    Event Type: Error
    Event Source: VSS
    Event Category: None
    Event ID: 12293
    Date: 8/2/2008
    Time: 4:34:43 PM
    User: N/A
    Computer: SERVER1
    Description:
    Volume Shadow Copy Service error: Error calling a routine on the
    Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine
    details
    IVssSnapshotProvider::QueryVolumesSupportedForSnapshots(ProviderId,
    29,...) [hr = 0x8000ffff].

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 2d 20 43 6f 64 65 3a 20 - Code:
    0008: 43 4f 52 4d 47 4d 54 43 CORMGMTC
    0010: 30 30 30 30 30 33 32 35 00000325
    0018: 2d 20 43 61 6c 6c 3a 20 - Call:
    0020: 43 4f 52 4d 47 4d 54 43 CORMGMTC
    0028: 30 30 30 30 30 32 38 31 00000281
    0030: 2d 20 50 49 44 3a 20 20 - PID:
    0038: 30 30 30 30 33 31 37 36 00003176
    0040: 2d 20 54 49 44 3a 20 20 - TID:
    0048: 30 30 30 30 33 39 36 30 00003960
    0050: 2d 20 43 4d 44 3a 20 20 - CMD:
    0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
    0060: 57 53 5c 53 79 73 74 65 WS\Syste
    0068: 6d 33 32 5c 76 73 73 76 m32\vssv
    0070: 63 2e 65 78 65 20 20 20 c.exe
    0078: 2d 20 55 73 65 72 3a 20 - User:
    0080: 4e 54 20 41 55 54 48 4f NT AUTHO
    0088: 52 49 54 59 5c 53 59 53 RITY\SYS
    0090: 54 45 4d 20 20 20 20 20 TEM
    0098: 2d 20 53 69 64 3a 20 20 - Sid:
    00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18

    Another one

    Event Type: Error
    Event Source: VSS
    Event Category: None
    Event ID: 8193
    Date: 8/2/2008
    Time: 3:15:55 PM
    User: N/A
    Computer: SERVER1
    Description:
    Volume Shadow Copy Service error: Unexpected error calling routine
    CoCreateInstance. hr = 0x80040154.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 2d 20 43 6f 64 65 3a 20 - Code:
    0008: 42 55 45 43 58 4d 4c 43 BUECXMLC
    0010: 30 30 30 30 33 33 30 31 00003301
    0018: 2d 20 43 61 6c 6c 3a 20 - Call:
    0020: 42 55 45 43 58 4d 4c 43 BUECXMLC
    0028: 30 30 30 30 37 31 33 31 00007131
    0030: 2d 20 50 49 44 3a 20 20 - PID:
    0038: 30 30 30 30 32 34 34 30 00002440
    0040: 2d 20 54 49 44 3a 20 20 - TID:
    0048: 30 30 30 30 37 32 36 38 00007268
    0050: 2d 20 43 4d 44 3a 20 20 - CMD:
    0058: 76 73 73 61 64 6d 69 6e vssadmin
    0060: 20 6c 69 73 74 20 77 72 list wr
    0068: 69 74 65 72 73 20 20 20 iters
    0070: 2d 20 55 73 65 72 3a 20 - User:
    0078: 6d 61 6e 63 69 6e 69 5c mancini\
    0080: 61 64 6d 69 6e 69 73 74 administ
    0088: 72 61 74 6f 72 20 20 20 rator
    0090: 2d 20 53 69 64 3a 20 20 - Sid:
    0098: 53 2d 31 2d 35 2d 32 31 S-1-5-21
    00a0: 2d 32 39 33 38 38 30 39 -2938809
    00a8: 35 36 32 2d 31 34 33 39 562-1439
    00b0: 37 35 34 36 31 39 2d 34 754619-4
    00b8: 32 37 33 33 32 30 30 39 27332009
    00c0: 39 2d 35 30 30 20 20 20 9-500

  3. #3
    Join Date
    Jan 2006
    Posts
    830

    Re: Error 0x8004230f: The shadow copy provider had an unexpectederror while trying to process the specified operation

    To resolve this issue, follow these steps:

    1 Click Start, click Run, type cmd, and then click OK.

    2 Type the following commands at a command prompt. Press ENTER after you type each command.
    cd /d %windir%\system32
    Net stop vss
    Net stop swprv
    regsvr32 ole32.dll
    regsvr32 oleaut32.dll
    regsvr32 vss_ps.dll
    vssvc /register
    regsvr32 /i swprv.dll
    regsvr32 /i eventcls.dll
    regsvr32 es.dll
    regsvr32 stdprov.dll
    regsvr32 vssui.dll
    regsvr32 msxml.dll
    regsvr32 msxml3.dll
    regsvr32 msxml4.dll

    Note The last command may not run successfully.

    3 Perform a backup operation to verify that the issue is resolved.

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